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All 292 Singapore hotels

Aqueen Hotel Lavender

3.0 of 5 Hotel   |   139 Lavender Street, Singapore 338739, Singapore
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Ranked #108 of 292 hotels in Singapore
A recent review
3 of 5 stars reviewed 1 week ago
agarwalagro Lucknow, India
  • Overview
  • Reviews (497)
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  • Room tips (74)
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497 people have reviewed this hotel

Traveler rating
    85
    249
    127
    27
    9
See reviews for
85
178
59
45
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Lucknow, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Hotel is Good.... Food served in Breakfast was too Good as far as Vegetarian B/F is concern. Rooms and bathrooms are bit small. There is no bell boy to take your luggage to your room. you have to carry of your own. They keep deposit of SGD 100 as security deposit or equivalent of from every Indian visitor. The Indian... More

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear agarwalagro, Thank you for your feedback of Aqueen Lavender Hotel; we are pleased to learn that the breakfast provided a good start to your day and that the rooms, though small, provided a comfortable stay. Aqueen Hotels are located within heritage neighbourhoods in Singapore and offer unique local experiences to our guests. It is the hotel’s practice to accept... More

Gurgaon
1 review
4 of 5 stars Reviewed 1 week ago

Neat and clean with all essential facilities. Staff specially at reception is ultra fast and friendly. Rooms are of small size with individual split AC's . Easy approach to bus stop and MRT. Value for money budget hotel.

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear skmalhotra, Thank you for sharing your positive experience of Aqueen Lavender Hotel with us. We are happy to learn that our service exceeded your expectations and the amenities provided contributed to a relaxed stay during your recent trip. Do pay us a visit the next time you visit Singapore again. Warm Regards, Aqueen Hotels Management Team Email: customercare@aqueenhotels.com More

Kuala Lumpur, Malaysia
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

best budget hotel. room is neat n clean. staff was friendly. room is small but i guess in the city like singapore all the budget hotels will provide the same space. i think most of the travellers roam around and just come for a nap so its okay those travellers.

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear SriRamyaMerla, Thank you for your positive review of Aqueen Lavender Hotel. We are happy to learn that the hotel provided you with the basic comforts for a pleasant stay in Singapore. Do keep a look out for special promotions on our website for your next visit to Aqueen Hotels. Warm Regards, Aqueen Hotels Management Team Email: customercare@aqueenhotels.com More

Florence, Italy
Contributor
13 reviews 13 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We have been here last year. When we arrived nobody welcomed us and before saying my name the emplyee told me that room was not ready. Great welcome I thought. However, we left the luggage in a storage and we got back room was ready. The room was very small and there was a bad small inside. We asked to... More

Was this review helpful? Yes 2
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear redjack80, Thank you for choosing to stay with Aqueen Lavender Hotel again. Please accept our apologies for the less than pleasant experience you had during your recent visit. There is no excuse for bad service and we will certainly work on ensuring that our staff receive adequate training. Thank you for taking the time to share your thoughts with... More

Karnal, India
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Hotel is goood but space is very less not enough for two person. In the name of service hotel is zero. Don't provide Normal water for drinking & even deny if someone require extra soap. will not recommend this hotel to any one.

Was this review helpful? Yes 2
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear gorav2014, Please accept our apologies for the experience you had during your recent visit to Aqueen Lavender Hotel. We constantly seek to provide guests with a pleasant experience but are sorry that in this instance, we fell short. Each room is provided with two bottles of drinking water and basic hotel amenities. During the daily refreshing of rooms, bathroom... More

Semarang, Indonesia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Due to flight complications, I was delayed in Singapore for 2 nights and 1 full day. Rather than stay in a hostel (I like to have my own space), I decided to look for a budget hotel. I found Aqueen Hotel Lavender online, and it looked nicer and neater than most others I found at that price. I decided to... More

Was this review helpful? Yes 1
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear abbiefromindiana, Greetings from Aqueen Lavender Hotel. Thank you for selecting Aqueen Hotels as your choice of accommodation during your brief layover in Singapore. Your positive feedback will certainly be shared with our associates who made your stay memorable; this will certainly be a motivation for them to continuing doing what they do. Aqueen Hotels are located within heritage neighbourhoods... More

Bandar Seri Begawan, Brunei Darussalam
1 review
4 of 5 stars Reviewed 3 weeks ago

Location is good, it's about 10 minutes walk to Lavender Station, but there is no shelter, make sure to carry umbrella in case it rains. Booked a standard twin room, it's small but good enough. Room's clean, so as the toilet. The aircon wasn't working well but we didn't bother to complain anyway. Our room was facing the main road... More

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear Sin C, Thank you for your detailed review of your recent stay experience at Aqueen Lavender Hotel. We are delighted to learn that you enjoyed your stay with us and that the hotel’s amenities, complimentary WIFI access, service standards and location helped create a pleasant stay for you and your family. Thank you for alerting us to the faulty... More

Karachi, Pakistan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We stayed here for a few days end of July. The service is pathetic. The hotel room is full of ants. The room looks more like a washroom rather than a hotel room.... Chose it due to trip advisors recommendation, but I feel the stars given are a bit to high to such a slimy place

Was this review helpful? Yes 1
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Lavender, responded to this review

Dear FAisalSJ, Thank you for taking the time to provide feedback on your recent stay at Aqueen Lavender Hotel. We regret to learn that your experience with us was less than satisfactory. Please be assured that we take our guest feedback seriously and have ensured that the service lapses and cleanliness are monitored closely. The staff have been reminded to... More

KUL
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights for booking of 2 deluxe double. We had booked 2 rooms via Agoda but completely unaware that what they showed in the pictures about the rooms was not explained in detail. We were told there are only two such rooms per floor (deluxe double) one bigger than the other. So we had no choice. The... More

Was this review helpful? Yes
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Lavender, responded to this review

Dear Mr. Zimbly_Zuperb, Thank you for taking the time to share your experience, during your stay with us at the Aqueen Lavender. It is with regret that you were inconvenienced, when we had to make a room transfer in the midst of your stay, due to an unintentional mistake made by our reservation staff, in your room allocation. Your comments... More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in Aqueen Hotel Lavender for about a week. The hotel was maintained well, the rooms were small and compact. The staffs were very cooperative and friendly. The complimentary breakfast offered was too good and it had many varieties. It is located in the center of the city and many options were available to commute and hangout. Overall the... More

Was this review helpful? Yes 2
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Lavender, responded to this review

Dear Aiswarya K, Thank you for your valuable feedback following your recent stay at Aqueen Lavender Hotel. We are thrilled to know that you had an enjoyable stay experience with us and we are happy that you were impressed with our cooperative and friendly associates. We appreciate your positive comments and feedback on our breakfast. We will continually review the... More

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Additional Information about Aqueen Hotel Lavender

Address: 139 Lavender Street, Singapore 338739, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqueen Hotel Lavender 3*
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Also Known As:
Aqueen Hotel Lavender Singapore

206 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#29 Best Value Hotel in Singapore #108 Top resorts Hotel in Singapore #108 On the Beach Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Aqueen Hotels strives to deliver comfort, warm friendly service. We offers a total of 105 cosily furnished rooms with modern fixtures and facilities for the busy executive. ... more   less 
Number of rooms
104

Questions & Answers

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1 question
A TripAdvisor Member
1 month ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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