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All 292 Singapore hotels

Fragrance Hotel - Royal

2.0 of 5 Hotel   |   400 Telok Blangah Road, Singapore 98838, Singapore
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Ranked #233 of 292 hotels in Singapore
A recent review
3 of 5 stars Reviewed July 14, 2014
Cam R Melbourne, Australia
  • Reviews (36)
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36 people have reviewed this hotel

Traveler rating
    1
    9
    14
    6
    6
See reviews for
10
10
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Any
English first
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Room size acceptable but without windows (we did book for one with window), it makes the stay rather uncomfortable. Very thin walls and we could hear what is going on outside. I have no idea where the free parking is as there is none. Taxi grabbing is rather easy and if you wanna stroll down to the shopping malls, it... More

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 14, 2014

We initially booked a room that the website said accommodated two adults. I clarified via email with the Hotel and was told it could accommodate two adults and one child up to 12 years of age. Several emails later I realised we would all be in one bed. We then upgrade to the Family Room, which has a double and... More

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Denpasar, Indonesia
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 7, 2014

I shared a room with a friend. The location is perfect, the rooms are too tiny. Wifi over payment. I had a bite on my hand, not sure if a spider or a bug that last long time. The staff is very friendly and the facilities are very good.

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 21, 2014

This hotel is well located for traveling to Sentosa and the attractions. The rooms as most mention are very small and dont give much room for manouvering for 2 people. Reception was very helpful and the 2 philipine staff we dealt with were very proffesional and helpful. The first room we were allocated smelled of smoke but this was rectified... More

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Yokohama, Japan
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 25, 2014 via mobile

I've been in fragrance hotel royal for 13 days while looking for a permanent accommodation. The personnel was helpful and kind in every occasion. There is no restaurant or breakfast service, only the laksa steamboat restaurant just next to it, otherwise is quite isolated and you need to go to Harbourfront or to Telok Blangah for some alternative. Rooms are... More

Was this review helpful? Yes 1
Kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 25, 2014

Stayed one night on 19 April, reason being close to relative's residence in Telok Blangah. Walking distance to Telok Blangah MRT, just one stop to Harbourfront and 7-11 is next door. Small room but equipped with necessary amenities and Front Desk is quite flexible for late check till 1pm.

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Mandurah, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 14, 2014 via mobile

Mere words cannot express my disgust at what I found in this hotel. Dirty, disgusting blood soiled pillow case and sheets and a smell that the fragrance pumped into the rooms could not hide. What did I expect for the price? Nothing like what I got!

Was this review helpful? Yes 1
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Royal, responded to this review

Hi Barbara, I am dismayed to learn of the experience you had during your stay at the hotel and would like to offer my apologies. Upon receiving your feedback, my Duty Manager had immediately performed a room change for you. This matter had also been brought up the attention of my Housekeeping Manager and the staff concerned had already been... More

Manila, Philippines
Top Contributor
60 reviews 60 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed April 14, 2014

We booked to this Hotel thru www.booking.com. Unfortunately, upon arrival at the Hotel - the Staff informed us that the www.Booking.com did not even forwarded our booking details to them. We ended up getting a room that we didn't want and we even pay more. Since the Hotel is not expecting us, we have to wait for almost 1 hour... More

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GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Royal, responded to this review

I am sorry to learn of your experience during your stay at the hotel. I had verified that due to a wrong booking date which you were unaware, the room was not reserved in the system and thus not ready for occupation upon your arrival at the hotel. As it was a already past midnight and there were no clean... More

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2014

The hotel is at a good location near two MRT stations, and there are two bus stops within 200 meters of walk. The rooms were really small, even for Asian people with below average size. There's a bed in the room and that pretty much takes all the space. We checked in the first room to find the toilet door... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

We checked in on the 12th of September and had to wait an hour for the room to be ready as we arrived early. When we could finally check in they only had a room with no window or a room with 2 single beds and a window. Not ideal for a recently engaged couple and a man who is... More

Was this review helpful? Yes 3
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Additional Information about Fragrance Hotel - Royal

Address: 400 Telok Blangah Road, Singapore 98838, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel - Royal 2*
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Also Known As:
Fragrance Hotel - Royal Singapore

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