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All 290 Singapore hotels

Fragrance Hotel - Royal

2.0 of 5 Hotel   |   400 Telok Blangah Road, Singapore 98838, Singapore
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Fragrance Hotel - Royal
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Ranked #245 of 290 hotels in Singapore
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29 people have reviewed this hotel

Traveler rating
    1
    7
    10
    5
    6
See reviews for
7
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2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Mandurah, Australia
1 review
1 of 5 stars Reviewed 1 week ago via mobile

Mere words cannot express my disgust at what I found in this hotel. Dirty, disgusting blood soiled pillow case and sheets and a smell that the fragrance pumped into the rooms could not hide. What did I expect for the price? Nothing like what I got!

Was this review helpful? Yes
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Royal, responded to this review

Hi Barbara, I am dismayed to learn of the experience you had during your stay at the hotel and would like to offer my apologies. Upon receiving your feedback, my Duty Manager had immediately performed a room change for you. This matter had also been brought up the attention of my Housekeeping Manager and the staff concerned had already been... More

Manila, Philippines
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked to this Hotel thru www.booking.com. Unfortunately, upon arrival at the Hotel - the Staff informed us that the www.Booking.com did not even forwarded our booking details to them. We ended up getting a room that we didn't want and we even pay more. Since the Hotel is not expecting us, we have to wait for almost 1 hour... More

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Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 10, 2014

The hotel is at a good location near two MRT stations, and there are two bus stops within 200 meters of walk. The rooms were really small, even for Asian people with below average size. There's a bed in the room and that pretty much takes all the space. We checked in the first room to find the toilet door... More

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed September 14, 2013 via mobile

We checked in on the 12th of September and had to wait an hour for the room to be ready as we arrived early. When we could finally check in they only had a room with no window or a room with 2 single beds and a window. Not ideal for a recently engaged couple and a man who is... More

Was this review helpful? Yes 3
Paris, Ile-de-France, France
1 review
4 of 5 stars Reviewed August 23, 2013

Nice and clean bed, clean sheets and towel, clean and simple hotel. Accessible to the city. Though we had a very small room. Shower and toilet are together. Thanks to Fida the receptionist who helped us out.

Was this review helpful? Yes
Samarinda, Kalimantan Timur, Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2013

Every my transit from work place i'm staying in this hotel, because near of everything, like bus stop, MRT, and something similar, although my company pay for it but rest assured I'm comfort. And thanks for the reception(Cindy) give me info about my destination.

Was this review helpful? Yes 1
Los Angeles
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 2, 2013

I originally booked this hotel online through the hotel's own website as they offered free internet and a "free gift" (it was promoted as a neck pillow). Traveling alone to Singapore on business, I wasn't put-off by small room size as my main priority was cleanliness and location. The one positive thing I can say about this place is the... More

Was this review helpful? Yes 1
Medan, Sumatera Utara, Indonesia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 30, 2013

Stayed there for 3 days...strategic place if you want to go to Sentosa or USS as a priority destination in Singapore. Room a little bit small, but it's okay for resting your body at night. 7 eleven is the most favourite place for my kids, shops all the time.... Very helpful and easy to communicate by email to the management....will... More

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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 17, 2013

You might want to check every inch inside your room. I stayed only for 1 night in this hotel and I regret it so much. As later I found that they have a camera in the bathroom (on the ceiling, above the bathroom door) and another one on the ceiling around the entrance door. So I had to climb and... More

Was this review helpful? Yes 2
GlobalPremiumHotels, Guest Relations Manager at Fragrance Hotel - Royal, responded to this review

I wished to seek clarification that the so called "hidden cameras" you see in the room are in fact heat detectors installed in the ceilings above the bed and the bathroom area. The heat detector is a fire alarm device designed to respond when high temperature is detected in the room. The installation of this device is mandatory and in... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2013 via mobile

when in Singapore, be sure to stay in a convinient hotel, not too expensive and not too cheap... This hotel is highly recommended for budget-conscious travellers... the location is a plus since it is near Vivo city and Harbour Front, MRT, bus terminal, and food stalls with very affordable price.... the hotel is also accessible with taxi if you're tired... More

Was this review helpful? Yes 1

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Additional Information about Fragrance Hotel - Royal

Also Known As:
Fragrance Hotel - Royal Singapore
Address: 400 Telok Blangah Road, Singapore 98838, Singapore
Location: Singapore > Singapore
Amenities:
Free Parking
Hotel Style:
Ranked #245 of 290 hotels in Singapore
Price Range (Based on Average Rates): $
Hotel Class:2 star — Fragrance Hotel - Royal 2*
Reservation Options:
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