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All 291 Singapore hotels

Aqueen Hotel Balestier

3.0 of 5 Hotel   |   387 Balestier Road, Singapore 329795, Singapore
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68%
Ranked #104 of 291 hotels in Singapore
A recent review
3 of 5 stars Reviewed January 11, 2014
EisBaer Chicago, Illinois, USA
  • Reviews (174)
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  • Room tips (23)
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174 people have reviewed this hotel

Traveler rating
    21
    95
    44
    11
    3
See reviews for
12
28
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
There are newer reviews for Aqueen Hotel Balestier
See the most recent reviews
Chicago, Illinois, USA
Top Contributor
168 reviews 168 reviews
125 hotel reviews
265 helpful votes 265 helpful votes
3 of 5 stars Reviewed January 11, 2014

While not a bad hotel, the Aqueen Balestier would not be my first choice if I had to choose again. First, the location is not ideal for touring the city. It is about a 10-15 minute walk to the Novena MRT station, or about a 15-20 minute bus ride there. Not really ideal for easy access to the rest of... More

Was this review helpful? Yes 3
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this review

Dear EisBaer, Thank you for writing us a review following your recent stay at Aqueen Balestier Hotel. It is with regret to learn that the location of our hotel did not meet your travel needs. However, we are happy to know that our associates have served you well throughout your stay. At Aqueen Hotels, we take pride in providing a... More

Canberra, Australia
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 26, 2013

This small, neat and relatively new hotel is fine for travelers who aren’t particularly concerned about being away from the CBD and the overpriced boutiques of Orchard Road. In recent years Singapore hotels have become very expensive and there are few bargains to be found – unlike in most other large Asian cities where you can stay in a luxury... More

Was this review helpful? Yes 4
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this review

Dear KymBergmann, Thank you for taking the time to express your thoughts about your experience at Aqueen Balestier Hotel. We are grateful for the opportunity to host you during your stay and for the appreciation that you have written towards our hotel's location and the staff. We are very happy to learn that we were able to deliver to you,... More

Surabaya, Indonesia
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 24, 2013

Positives: The room is very clean and free of cigarette stench. Adequate space for 2 adult. Located near 2 bus stops (each bus stop appr. 150 meters from the hotel), no need to get taxi. Eventhough the hotel don't provide food, so many places to eat around. Very very close to Boon Tong Kee (one of the most recommended Singapore... More

Was this review helpful? Yes 2
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this review

Dear Frequetrippy, We truly appreciate you taking the time to write to us on TripAdvisor about your experience at Aqueen Balestier Hotel. We are glad that you were able to use the location of the hotel to your advantage and we appreciate the compliments on our room and staff. We apologise that the noise you had encountered prevented you from... More

Australia
Contributor
19 reviews 19 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 18, 2013

Yes, the rooms are tiny, but they are clean and well serviced and the hotel is well located. I stayed there 4 nights. The upside was that it was cheap and the staff were friendly and helpful - they even loaned me an umbrella during a sudden downpour - and there are good eating options nearby. (you can get a... More

Was this review helpful? Yes 3
CustCareAqueen, Aqueen Hotels Management Team at Aqueen Hotel Balestier, responded to this review

Dear Jinilil, Thank you for the kind words and support following your stay with us at Aqueen Balestier Hotel. We are delighted to read that the staffs were friendly and helpful during your visit; we constantly seek to engage our guests. We have also noted your suggestions and will have these reviewed. Thank you once again. Warm Regards, Aqueen Hotels... More

Geelong, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 8, 2013

Recently stayed in this hotel 1-6 Dec, the staff are pleasant. Although housekeeping is sloppy, management please pay more attention to detail, the walls in room 606 need cleaning. Also wiping out coffee mugs with a cloth and then cleaning the mirror with the same is not hygienic. Not to mention, spraying water on the floor and rubbing it over... More

Was this review helpful? Yes
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Balestier, responded to this review

Dear Dianne H, Thank you for writing a review regarding your recent stay with us at Aqueen Balestier Hotel. We are appalled at what had happened in the process of our rooms being cleaned. Please have our assurance that this is certainly not our hotel practice. We take careful measures to ensure that cleanliness of the rooms is maintained and... More

orange county, california
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2013

Stayed here one night, rooms are clean but small, bed definitely took some adjusting too since it is hard and room was quiet although it was facing the street. MRT was 15 min walk away to Novena stop. Did the job for one night stay, friendly staff and good price.

Was this review helpful? Yes 3
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Balestier, responded to this review

Dear Lia P, Thank you for taking the time to write us a review on TripAdvisor. We are happy to know that you had a pleasant stay at Aqueen Balestier Hotel and we look forward to hosting you again on your next visit to Singapore. Warm Regards, Aqueen Hotel Management Team customercare@aqueenhotels.com More

Singapore, null, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 4, 2013

thanks for BOOKING.COM to help me find this hotel.This is an old building but a new hotel.Their staff are all hospitality & warm. I stayed the mini room for sevral days with three big trunks, feel good. There are many food stores around the hotel,it is near to SMRT Novena or Tobayao.

Was this review helpful? Yes 2
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Balestier, responded to this review

Dear Gracesunsun, Thank you for leaving a review regarding your recent stay with us. The feedback we received from our valued guests enables us to improve and continually provide the best experience possible. We hope that you will continue to support us and we look forward to hosting you again in the future. Warm Regards, Aqueen Hotel Management Team customercare@aqueenhotels.com More

Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed October 30, 2013

The bed is as hard as a wooden floor! I can't sleep very well during my stay there.. Also: - The location was very far from MRT and the bus route is confusing too - No concierge or anyone who could help me bring my luggage or in my case, my Ikea cupboard from the lobby to the room and... More

Was this review helpful? Yes 2
jakarta
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 30, 2013

First time I stayed at this hotel. The room was small but efisien, everything you need is there, and on reach. Simple, clean, and modern. It's like your own studio apartment. I only stayed for 3 days, I wish I had more time to explore Singapore while staying here. The location is good, not too crowded, but you can easily... More

Was this review helpful? Yes 2
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Balestier, responded to this review

Dear Kumilkriwil, Thank you for sharing your experience with us. Your comments are an inspiration to the Aqueen Balestier Hotel team and we will relay your positive comments to all of them. Thank you for choosing Aqueen Balestier Hotel as your lodging of choice and we are look forward to have you again. Warm Regards, Aqueen Hotel Management Team customercare@aqueenhotels.com More

Jakarta
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013

I have 3 nights stayed in Aqueen Balestier. And yes I love it. Clean, modern,very convenient to get around, there is a new food court just open a few block from hotel. For me over all is ok, located near Orchard. We have to take a bus, but very easy and cheap. I don't have to walk far, because the... More

Was this review helpful? Yes 2
CustCareAqueen, Aqueen Hotel Management Team at Aqueen Hotel Balestier, responded to this review

Dear Risa, Thank you very much for sharing your experience regarding your recent stay with us. We are very glad that you were able to use the location of the hotel to your advantage and we appreciate the compliments on our rooms and the staff. It was our pleasure to have you as one of our guests and we hope... More

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Additional Information about Aqueen Hotel Balestier

Address: 387 Balestier Road, Singapore 329795, Singapore
Phone Number:
Location: Singapore > Singapore
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aqueen Hotel Balestier 3*
Reservation Options:
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Also Known As:
Aqueen Hotel Balestier Singapore

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style
#19 Best Value Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
We offer executive class hospitality to business & leisure travelers. We strive to deliver comfort, warmth, friendly service & genuine quality to all our guests. We are located close to the Central Business District & are conveniently served by the Mass Rapid Transit network. We are also near convention venues such as Singapore Expo and the Suntec Convention Centre. The Hotel is surrounded by Singapore's famous eating places as well as cultural historical sites. ... more   less 
Number of rooms
45

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