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Aqueen Hotel Balestier

387 Balestier Road, Singapore 329795, Singapore
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Aqueen Hotel Balestier
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Ranked #101 of 300 Hotels in Singapore
A recent review
5 of 5 stars reviewed 1 week ago
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200 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (43)
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    (42)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (54)
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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Small hotel but room is clean and comfortable. Staffs are extremely helpful and prolite. There are many good restaurant nearby. Easy to go to downtown and train station via bus. Will stay in this hotel again.

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Thank you for your review sp t ! We are delighted to hear that you had a pleasant stay with us and our service standards and facilities met your expectations. It's very rewarding for our team to realize that our level of service highlighted your experience with us. Once again, it was our pleasure to have you as our guest... More 

United States
Top Contributor
61 reviews 61 reviews
49 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The place is just fine. It's very cheap by Singapore standards and you get a little more than what you pay for. It's clean, staff is very young but friendly and professional, wifi is free and reliable, the location is pretty good, access to the hotel is well-controlled by card-access lift... what more would you want at this price? I... More 

Was this review helpful? Yes 2
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Mr Nombre, Thank you for sharing your positive experiences, and we are thrilled that you had an enjoyable stay with us @ Aqueen Hotel Balestier. We are extremely encouraged to learn that our friendly staff contributed to making your stay a warm and comfortable one. Our mission is to provide a clean and safe, yet fun and affordable accommodation... More 

Fort Worth, Texas
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2015

My husband and I stayed here for 3 nights in February 2015. The room and shower were very, very small ,but considering Singapore prices, it was a bargain. It was clean, AC worked fine, phone calls and internet were free, but above all, the service desk went above and beyond what you would expect. The two ladies, Jeannie and Guna... More 

Was this review helpful? Yes 2
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Mrs Loanne C, Thank you for your raving review about the hotel and the staff whom contributed in making your stay a memorable one. Your review is valuable for us to better excel in the service we provide and we are happy that you found our location convenient with easy access to eateries nearby. On top of that we... More 

Singapore, Singapore
Top Contributor
80 reviews 80 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 8, 2015

The price per night can be a bit steep for single room if there is no promotion. Located just opposite Balestier Plaza and Shaw Plaza, and near nice eateries around, it can be a choice for those who just wish to have a short escapade.

Was this review helpful? Yes 3
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Ms Elena Woo, Thank you for taking the time to pen your thoughts on your stay with us recently. Your review is important for us to improve and amend arrears in providing our guests a comfortable stay. Guest satisfaction is our goal and we will always strive to exceed expectations of our guest when they stay with us. We... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 11, 2015

I have stayed 2 times at this hotel in Okt 2010 and recently Dec 2014. Nothing has changed really much. Bar/cafe was still not operating. Although I really like to stay here when I'm visiting Singapore. I have to take some negative points to account: The hotel is a bit far from the metro station. You can take the bus... More 

Was this review helpful? Yes 1
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Ms Jordy T, Thank you for sharing your positive experience on your recent stay with us. This review is certainly useful for future guest looking forward to stay with us. It is extremely encouraging (especially for our returning guest!) to learn of the positive affirmation of our facilities and our friendly staff who contributed to making your stay warm... More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 1, 2015

I stayed in this hotel for two nights and I liked the following: 1. Helpful and smiling staff 2. Free local calls from room 3. Good wifi connection-free 4. Cleanliness Things I didn't like: 1. A very very small room 2. No fridge in the room 3. Distance from the nearest MRT

Was this review helpful? Yes
CustCareAqueen, General Manager at Aqueen Hotel Balestier, responded to this review

Dear Anuj D, Greetings from Aqueen Hotel Balestier. Thank you for your feedback. We appreciate your acknowledgment of the service provided by our team, it means a lot to us and we will be sure to pass on your compliments. Aqueen Hotel Balestier is located within the heritage neighbourhood of Balestier and we do acknowledge the distance to the MRT... More 

Gardone Riviera, Italia
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed January 26, 2015

If you want to know all blocks of Singapore, you need to sleep outside the downtown. This hotel offer you quiet zone outside the expansive's area. With taxi's or on walk to subway MRT (distance 1.2km), you can see the quit condos and the reel life of Singapore's people. Room veri small but with all you can need for small... More 

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CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear SteveBig, Thank you for your review of Aqueen Balestier Hotel; we are pleased to know that you enjoyed taking the off-the-beaten-track to Singapore and exploring the local neighbourhood of Balestier, filled with culinary delights and cultural sights. Thank you also for your commendation of our courteous staff and hotel cleanliness. Please let us know the next time you are... More 

South Australia, Australia
1 review
5 of 5 stars Reviewed January 23, 2015

Aqueen Hotel is at a very convenience location. There is a 24 hours market 3 minutes away from the hotel. Staffs are very friendly and helpful. If you need any helps the staffs are always willing to help you. The hotel is very clean, neat and tidy. It is very comfortable to stay in the hotel. They do offer comparative... More 

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Andyauad, Warm greetings from Aqueen Balestier Hotel. It is with delight that we read your commendations of our friendly and helpful staff, hotel’s cleanliness, neatness and tidiness. It has certainly been a joy for us to be able to have contributed to your good and memorable stay here in Singapore and we look forward to welcoming you again in... More 

Metro Manila, Philippines
1 review
5 of 5 stars Reviewed December 31, 2014

I was quite happy with the courteous service of the front desk at Aqueen. I had requested an iron/ironing board upon booking my room and these were already in the room when I arrived. It was also very heartening that when I asked to book a cab to go to the airport, and it was taking some time to book... More 

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear Cynthiarar, A Happy New Year from Aqueen Balestier Hotel! Thank you for choosing to stay with us and we are glad that we exceeded your expectations. Thank you for your commendation of our courteous associates; we certainly make it our goal to provide sincere, thorough service to our guests and are grateful of the acknowledgement. We are pleased that... More 

Singapore
Top Contributor
64 reviews 64 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed December 27, 2014

Having lived for many years in Singapore, it's a strange feeling to stay in a hotel. Perhaps for that reason I preferred to avoid the very touristy areas and stay somewhere more homey like Balestier. This area is quieter, and close to places like Little India that are somewhat the beaten tourist track. Aqueen is a great option. It's small,... More 

Was this review helpful? Yes
CustCareAqueen, Guest Relations Manager at Aqueen Hotel Balestier, responded to this review

Dear 38Thomas, Season’s Greetings from Aqueen Balestier Hotel and thank you for selecting the hotel as your choice of accommodation for a home-away-from-home experience. We are pleased to know that Aqueen Balestier Hotel's quiet and convenient location, room cleanliness and staff efficiency served you well during your stay with us. We look forward to seeing you again at the hotel.... More 

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