We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis Singapore on Bencoolen

Travelers' Choice award winner
Hotel website
170 Bencoolen Street, Singapore 189657, Singapore
Special Offer
Find 5 Pay 0!
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ibis Singapore on Bencoolen
Professional photos View all
Browse nearby
Ibis Singapore on Bencoolen
Write a Review

4,748 reviews from our community

Traveler rating
    1,257
    2,664
    713
    80
    34
See reviews for
939
1,717
696
794
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (454)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (4748)
  • Mar-May only
    (1269)
  • Jun-Aug only
    (1034)
  • Sep-Nov only
    (1197)
  • Dec-Feb only
    (1248)
All months
Jakarta, Indonesia
Top Contributor
56 reviews 56 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed for 4 nights and overall the experience was satisfactory (apart from paying twice!) Although well equipped the rooms are quite small and the shower room is tiny. The furnishings are rather basic although the bed is very comfortable. The daily cleaning was somewhat perfunctory but adequate. Very limited selection of TV channels. The breakfast is a good deal;... More 

Was this review helpful? Yes
Jakarta, Indonesia
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

The room service did not clean our room (we found our room stll not yet clean up when we came back to the hotel at night) after i said "later" in the morning when she wants to open our room. And i was rejected by staff at the bar when i request a bottle for water (when we were waiting... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was a one night business trip for me. My event was held at the Hilton Singapore and I chose the Ibis because of its proximity to the Queen Street Bus Station. I had planned to take the bus to Malacca early the very next day. Getting cabs to and from Ibis is not a problem as there will always... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear WanosRepinos, We are thrilled to read that you had such a great stay at the ibis Singapore on Bencoolen. We are very pleased to hear that you enjoyed many aspects of the hotel, in particular our room, the service provided by our colleagues and location. We look forward to welcome you to come back and stay with us again... More 

Perth, Australia
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff are very lovely; friendly and helpful. The rooms are comfortable and clean and a decent size. The price is good and the location is fantastic with Bugis Street markets right across the road and easy access to trains and buses. I would not hesitate to recommend it.

Was this review helpful? Yes 2
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Koolchooken, Thank you for recommending ibis Singapore on Bencoolen. We are elated to hear that we are able to meet your expectation and everything was to your liking. Once again, thank you for your feedback and we look forward to welcoming you back for another great stay in the near future! Kind regards, Katty - Quality Services More 

Thrissur, India
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you are not too fussy about frills offered at hotels, then you will find Ibis to be a great hotel. The staff are friendly, you can have non-smoking or smoking rooms, Essential toiletries are available, Free Wi-Fi at good speed, good restaurant and bar, centrally located to restaurants, malls, etc... Bus stop is just in front of the hotel,... More 

Was this review helpful? Yes 2
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear N_Rathin, Thank you for the wonderful review. We are very pleased with your satisfaction for the service delivered by the team. We hope that you are able to enjoy the “Extra Benefits” that we have implemented for our guests such as the Bamboo Bikes, 3G Smartphone, loan of Ez-Link reloadable card and many more! We do look forward to... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is affordable and conveniently located , with the bus stop right in front of the hotel. Eateries and shops are within 5 minutes walk and are all around the hotel vicinity. Staff are courteous and professional from the doorman to the cleaners

Was this review helpful? Yes
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Enesi Y, Thank you for the sweet compliment. It was indeed our pleasure to have you as our guest and we appreciate your kind words towards our hotel. We look forward to serving you again at ibis Singapore on Bencoolen. Kind regards, Katty - Quality Services More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Was on a business trip in Singapore. Hotel is perfectly located quite near to city centre. If you have spare time, the streets around the hotel have good local food and also great shopping at Bugis Junction. The beds are super comfortable and am very impressed with the hotel's effort to promote conservation including encouraging guests to request for water... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Si Peng W, Thank you for sharing your experience with us. It was our honour to have you as our guest and we were delighted that you have enjoyed the stay with us. Your appreciation for the Eco Clean Program encourages us, as we truly believe in giving back to the environment as much as we can. Once again,... More 

florida
Top Contributor
84 reviews 84 reviews
32 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First, the only negative. The room size. Think of a cruise ship cabin without the storage space. Now for the rest: rooms are very clean and well appointed. Also very quiet and comfortable. Bathroom is compact, but completely modern, attractive and roomier than a cruise ship. Staff is well trained and extremely helpful. Very important to pay a little e... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear dcb1Florida, Thank you for choosing to stay with us during your recent visit to Singapore. We are pleased to know that you enjoyed your stay with us and everything was to your liking. We are happy to know that you have enjoyed the “Extra Benefits” that we have implemented for our guests. Do try our Bamboo Bikes next time... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I had stayed at Ibis for 4 days while on a business trip .... Ibis Bencoole is located right in the centre of the city and also the Business district of Singapore ..... easy access to Bugis Village and 7 11 store in its compound ... No room service is a dampner but the reception staff is good.

Was this review helpful? Yes
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Pushparaj S, Thank you for your kind review and we are very happy with your satisfaction for the service delivered by the team. Please do not hesitate to contact us if you require any assistance in planning your next trip. We do look forward to having you stay with us again in the near future! Kind regards, Katty -... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,205 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (942)
Viewed
View from room (49)
Viewed
Room/suite (297)
Viewed
Bathroom (120)
Viewed
Hotel & grounds (99)
Viewed
Dining (63)
Viewed
Business center/function rooms (7)
Viewed
Pool/beach area (1)
Viewed
2:46
Videos (3)
Viewed
Other (303)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (236)
Viewed
Amenities (22)
Viewed
Restaurants and Bars (58)
Viewed
Standard Room (52)
Viewed
Standard Twin Room (60)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (6)
Viewed
Dining (8)
Viewed
Hotel & grounds (8)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities