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All 292 Singapore hotels

Ibis Singapore on Bencoolen

3.0 of 5 Hotel   |   170 Bencoolen Street, Singapore 189657, Singapore
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85%
Ranked #47 of 292 hotels in Singapore
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Crayge Gosford, Australia
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3,988 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (355)
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English first
Gosford, Australia
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here in July for 2 nights. Hotel an easy walk from Bugis metro station. Check in a breeze, didnt even have to leave a credit card imprint as was prepaid. Room was small , but not tiny. We were on 3rd floor facing street and noise was minimal, easy to sleep. Location great lots of shops nearby, temples... More

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New Delhi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

What I liked- - Close to Shopping area of Bugis - Lot of local eating options at stone throw distance - Complimentary Handy mobile phone facility with unlimited international/ Local calls. - Close to Bugis MRT Subway station (10 mins walking) - Close to Downtown business district by MRT connectivity (15 mins) What I din't Like- - Very Basic rooms... More

Was this review helpful? Yes
ibisBencoolen, Manager at Ibis Singapore on Bencoolen, responded to this review

Dear livelifetravelling, Thank you for sharing your feelings with us regarding your recent stay, it is always a pleasure to know our guests enjoy our location and facilities. I was surprised at your comments regarding your dislikes and I am very sorry if we have somehow fallen short of your expectations on this visit. Can I ask you to please... More

Ho Chi Minh City, Vietnam
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Terrible service! Service areas they really need to improve on to justify the Accor branding: 1) Slow check-in. On top of that the handwriting of the reception was ineligible and I spent 10 minutes trying to open someone else's door! 2) I called the "Guest Service" to ask for pair of chopsticks and they told me that I had to... More

Was this review helpful? Yes 1
ibisBencoolen, Manager at Ibis Singapore on Bencoolen, responded to this review

Dear Rachel, Thank you for taking the time to share your experience with us. I was disappointed to read that you had some issues with our check in and restaurant. I would very much like to discuss this further, as you can see we rarely get negative comments from our guests. Please email me directly on h6657-gm2@accor.com Look forward to... More

Samarinda, Indonesia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Ibis Bencoolen is a strategic place for stay if you want to go to Bugis area, Little India or Bras Basah. Hotel service to customer is good. Ibis Bencoolen just have one type of room, standard, small but beautiful room. Near to the MRT station but not so close, you have to walk from MRT for about 10 minutes to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
ibisBencoolen, Manager at Ibis Singapore on Bencoolen, responded to this review

Dear Yudha Y, We were so pleased to read you loved our location and service, looking forward to welcoming you back in the near future Warm regards Jade Stunden Executive Assistant Manager More

Surabaya, Indonesia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

First time to stay Here, was stay for 1 night on business purposes. Eventhough only one night but i feel it home. The service is excellent. Quick check in process. Room was clean, with standard amenities. Location wise is super.. walking distance to the famous Bugis street, MRT and Seven Eleven just next to the hotel. Recomended hotel for business... More

Was this review helpful? Yes
ibisBencoolen, Manager at Ibis Singapore on Bencoolen, responded to this review

Dear Erly E, It was great to read you had a fabulous stay with us, thanks for taking the time to let us know and we hope to see you again soon Warm regards Jade Stunden Executive Assistant Manager More

Queenstown, New Zealand
Top Contributor
87 reviews 87 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Ibis on Bencoolen is a great place for either the business or vacation traveler. While the rooms are quite small, they are well laid out and very functional. There is a good desk, ample power points and even a USB power outlet to charge the phone or tablet. The staff were very helpful and friendly and made the check-in... More

Was this review helpful? Yes 1
ibisBencoolen, Manager at Ibis Singapore on Bencoolen, responded to this review

Dear Anwil51, so glad you were able to use our extra benefits such as the free mobile phone and water system. It is great to read such wonderful feedback and to know you had a great time here with us. Thanks again Jade Stunden Executive Assistant Manager More

Perth, Australia
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My Husband and I and our two children aged 12 and 16 years stayed here for three nights in adjoining rooms. While the rooms are quite small, it is very neat and clean. I was worried after staying on Orchard Rd for the first two nights in Singapore that this place would be too far away from anything but I... More

Was this review helpful? Yes 1
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Thank you for choosing to stay with us during your recent family trip to Singapore, Glenda. The ibis Bencoolen hotel is sitting in the heart of Singapore’s cultural, shopping and business districts and within walking distance to many attractions at Bugis, City Hall, Little India, Orchard Road and more. I am glad it served your needs well too! I look... More

Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I never tire of visiting this hotel. It has all the ingredients I look for in a hotel to stay- good location, easy to reach, restaurants and attractions nearby, responsive staff and cleanliness with good furnishings. Ibis on Bencoolen meets and exceeds all my expectations. Its opposite the famous Sim Lim Square for shopping of IT & electronics. Has umpteen... More

Was this review helpful? Yes 1
ibisBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear KrishanJagtiani, We always try our best to meet and exceed guests’ expectations and I am pleased to know that we did it reading from your fantastic review. It is always rewarding for us to receive such exclusive feedback especially coming from a return guest and I have passed your compliments back to Mr. Pierre and the entire team. Thank... More

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Additional Information about Ibis Singapore on Bencoolen

Address: 170 Bencoolen Street, Singapore 189657, Singapore
Location: Singapore > Singapore
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Singapore on Bencoolen 3*
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TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Cheap Tickets, Priceline, Tingo, Otel, TripOnline SA, getaroom.com, ACCOR, BookingOdigeoWL, Agoda, Hotels.com and Venere so you can book your Ibis Singapore on Bencoolen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Singapore On Bencoolen Hotel Singapore
Accor Singapore On Bencoolen

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Amenities

Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style
#35 Family Hotel in Singapore #38 Romantic Hotel in Singapore #41 Business Hotel in Singapore
Hotel Class
Official Description (provided by the hotel)
Ideal hotel location in Singapore next to Singapore shopping & business centers. Free Wi-Fi throughout the hotel .8-minute walk to Bugis MRT.TASTE Restaurant serves breakfast and local Singapore dishes. Best Economy Hotel in Asia Pacific by TTG in 2009-12.Certificate of Excellence awarded by Tripadvisor in 2012-14.FREE WiFi access, international adaptors, USB chargers, complimentary access to 2,300 newspapers, free use of a bicycle and EZ link card. TASTE Serves international breakfast and local Singapore dishes in tapas style. ... more   less 
Number of rooms
538

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