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Ibis Singapore on Bencoolen

Travelers' Choice award winner
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170 Bencoolen Street, Singapore 189657, Singapore
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Ibis Singapore on Bencoolen
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Ibis Singapore on Bencoolen
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4,681 reviews from our community

Traveler rating
    1,229
    2,630
    709
    79
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (448)
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Christchurch, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 nights and would be happy to stay again but would pick a room on a lower floor and make sure we got a double bed and not to singles pushed together. Room was modest size, beds were comfortable enough. My biggest issue was the aircon, its incredibly loud and without it on the room was a sauna,... More 

Was this review helpful? Yes 1
New York City, New York
Top Contributor
333 reviews 333 reviews
108 hotel reviews
172 helpful votes 172 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Unlike most hotels in Chinese speaking territories, this property does not observe the "4" and "13" rule. Our 2 adjacent rooms were numbered 513 and 514. The former is a standard sized room and the latter is a handicap accessible room. Sadly, bed sizes are not the same for the rooms. In the handicap room, the bed is smaller to... More 

Review collected in partnership with Accorhotels.com

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ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear KKua, Thank you for choosing to stay with us during your visit to Singapore. It is wonderful to read how you enjoyed your stay with us and it was great one. I am glad you noticed our eco-friendly efforts especially the Bamboo Bicycle as well as the safe for drinking signage in the room. I look forward to welcoming... More 

County Dublin, Ireland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Location is very good and sleep quality is very good. The surrounding area is familiar with shopping. besides, there are a lot of various restaurant from chinese food, malay food till western food. If you are fond of electronics, Sim Lim Square is just 200m away. The hotel price isn't that expensive.

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear 86luckycharm, Thank you for your kind review. I am glad that overall, you had an enjoyable stay and appreciated the hotels rooms, facilities, services, as well as the location. We do look forward to having you stay with us again in the near future! Kind regards, Katty - Quality Services More 

Brunswick, Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at the Hotel Ibis Singapore on Bencoolen for 3 nights in late February 2015 in a Standard Room. The hotel was fine generally except for the size of the room. It was tiny! Also, whilst the room claims to have a room refrigerator, the item of equipment masquerading as this is tiny with insufficient capacity to house a... More 

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ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Travellingrae, Thank you for taking the time to tell us about your stay in ibis Singapore on Bencoolen. Firstly I would like to apologise that your stay wasn’t to your satisfaction. In addition, I wish to assure you that we are constantly looking into possibilities of upgrading the hotel whenever the opportunity arises. We really hope to look forward... More 

Rotterdam, The Netherlands
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was to my full satisfaction. Friendly staff, clean room, comfortable bed, good working airco. Huge breakfast variety with ample time frame to enjoy it. Laundry service, free wifi with a fast connection, late checkout possible or luggage storage and a hospitality room to freshen up before you leave for the airport. Shopping possibilities outside of the hotel plus... More 

Was this review helpful? Yes 2
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Isabella_deruiter, We pleased to read that you have found so many reasons to love ibis Singapore on Bencoolen. We are excited for your return and if there is anything we can do to make your next trip even better, please do not hesitate to contact us. We look forward for your return! Kind regards, Katty - Quality Services More 

Hong Kong, China
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Forth visit. 6D5N. After many solo visits, decide to try with family. Thumbs Up: Location: Within walking distance to Bugis MRT (according to hotel - 8 minutes). Increase in convenience with opening of Downtown line. Note: but may not be so convenient if you are walking with luggage Solution: taxi to and from airport for family this time. Check-in: the... More 

Was this review helpful? Yes 2
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Anatomywoo, It is an absolute great to read that you visited us for the fourth time and that you brought your family. We hope they enjoyed ibis Singapore on Bencoolen in the same way that you did! We are grateful and pleased to learn that all the staffs had extended their warmth and hospitality during your stay. We appreciate... More 

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 6 nights, the room was small but clean. We got the upgraded room with the smartphone which was very useful. It gave you unlimited internet access, online map for navigation and we used it for local calls especially for cab hires during peak hours There's a great chinese restaurant in front and 7-11 beside the entrance. For shopping, bugis... More 

Was this review helpful? Yes 3
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Tet C, Many thanks for taking the time to share your experience of staying at the ibis Singapore on Bencoolen. We are very much delighted to read your pleasant stay experience. We really appreciate our valued guests like you and therefore we always do our best to come up with new facilities to enhance guest experience and I hope... More 

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