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Ibis Singapore on Bencoolen

Travelers' Choice award winner
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170 Bencoolen Street, Singapore 189657, Singapore
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Ibis Singapore on Bencoolen
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4,917 Reviews from our TripAdvisor Community

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Traveler rating
    1,314
    2,762
    725
    82
    34
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980
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (476)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (4917)
  • Mar-May only
    (1293)
  • Jun-Aug only
    (1179)
  • Sep-Nov only
    (1197)
  • Dec-Feb only
    (1248)
All months
cambridge, england
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night on a stopover. Able to check in early. Rooms clean service great. We ate in the restaurant where food was good and staff friendly and accommodating. Well located next to good department store and close to tech goods shopping centre at sim lim square where there is a good food court in the basement.

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Sydney, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 days ago NEW

lets just say that this hotel is a prime location to everything, with a 10 minute walk to Dhouby Ghaut which is easy access to Singapore Zoo and Orchard Rd stations + 3 minute walk to Bugis station which is only around the corner. this hotel fits perfectly if you want to stay on a budget and blow your money... More 

Was this review helpful? Yes 3
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Valued Guest, What a fantastic review you have wrote for us! We are pleased to know that you had a wonderful trip during your stay with us and that our location being convenient was favorable to your needs! It is great to know that our breakfast buffet was suitable for you. Thank you for choosing ibis Singapore on Bencoolen,... More 

Sydney
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only had a one night stay but had read all the reviews so was prepared and not disappointed by the location and clean basic rooms. Next morning the breakfast was impressive with a great range of Asian and European choices. What I have to comment on is the time it took to check in. We arrived around 11pm and it... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Valued Guest, We are glad to know that your overall stay at Ibis Bencoolen was smooth and that you found our location, accommodation and breakfast buffet to your liking! I would like to apologize for the delay in your check-in process. I acknowledge that this is not the level of service that an establishment like ours should be providing,... More 

Surabaya, Indonesia
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW

I really enjoy stayed at this hotel during my short trip to Singapore with my cousin. Clean and comfort room, nice staff, good selection for breakfast and we've got complimentary of free smartphone during our stay at the hotel that we can carry all day so we can get all the internet access on our tour in Singapore (this is... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Valued Guest, It is lovely to know that you and your cousins had a fantastic time together during your stay with us! We are pleased to know that you found the “3G Smartphone” provided in the room was beneficial and convenient for you during your tour around Singapore. We definitely welcome you back on your next visit! Kind regards,... More 

Canberra, Australia
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very nice, clean hotel. The rooms are small but no problems. The location is fantastic with shopping , markets, MRT and buses at your door. The staff are friendly and you are close to everything !! Stay here!!

Was this review helpful? Yes
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Valued Guest, It is wonderful to be receiving such positive feedback regarding our locations and rooms. Your recognition for our staffs will certainly serve as an encouragement for all our staffs to improve the quality of our services. We look forward to having you back again! Kind regards, Sharlene – Quality Services More 

Derby, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is easy walking distance to Arab St, Little India and Bugis Junction. There are plenty of market stalls for both food and clothes to browse close by. The staff are friendly and the restaurant has some good local dishes. The bus stop out the front of the hotel is for the Hop on Hop off bus tour and... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Leanne, Thank you for your positive review! We are happy to know that our hotel location and proximity to the nearby shopping malls and train station served your needs well. We are excited for your return and please let us know when you wish to visit us again; we will make sure you enjoy the stay better than the... More 

Hotel Review Summarization

What travelers say

  • Little India(48)
  • Bugis Mrt(46)
  • Very good(44)
  • Bus stop(27)
  • Food court(22)
  • Hotel staff(15)
  • Buffet breakfast(10)
  • Very clean(10)
  • Orchard Rd(8)
  • Great value(8)
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Amenities (22)
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Standard Room (52)
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Standard Twin Room (60)
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The Hotel (44)

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