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Ibis Singapore on Bencoolen

Travelers' Choice award winner
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170 Bencoolen Street, Singapore 189657, Singapore
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1 room 1 guest
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Ibis Singapore on Bencoolen
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4,972 Reviews from our TripAdvisor Community

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Traveler rating
    1,326
    2,798
    732
    82
    34
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989
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (484)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (4972)
  • Mar-May only
    (1293)
  • Jun-Aug only
    (1234)
  • Sep-Nov only
    (1197)
  • Dec-Feb only
    (1248)
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Redondo Beach, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Our stay at this hotel was very nice. Located minutes from the arts, colorful neighborhoods, shopping and excellent dining. Our room was roomy yet compact with good use of space and comfortable beds. Restaurant and bar downstairs serves food and drink all day. Terrific. But the heart of my review is for the staff. From my first booking and emails... More 

Was this review helpful? Yes
Singapore, Singapore
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was looking for a hotel in the middle but not on Orchard Road. The Hotel is clean with comfortable beds and a friendly service. We didn't eat at their 24hrs restaurant as the hotel is surrounded by great restaurants and eateries. the Hotel is close to Orchard road as well as Little India and Bugis. Will come back

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a few days while having meetings in Singapore. It is a budget hotel with a good brand. The rooms are simple, but clean, there is a bar and they serve food late into the night. Staff are polite and quick to help. It is close to Bugis and Bras Basah MTR, and a few small community food... More 

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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Booked this hotel for 1 night as my parents were visiting Singapore. Pick this hotel as it is near to the Kwan Yin Temple. Room was not ready because checking in time is at 2pm but able to keep our luggage in the lobby. Thanks to Manager Ruben to get us a room before 2pm and offer us welcome drink... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear kittypink0914, Your positive review will definitely serve as an encouragement to all our staff, in particular our Duty Manager - Ruben. Thank you for choosing ibis Singapore on Bencoolen. We are indeed happy to welcome you and your family back in the near future! Kind regards, Sharlene – Quality Services More 

Bengaluru (Bangalore), India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A very nice hotel. Conveniently located at the Bencoolen street. Safe as you can use only your key to reach to your floor. Small hitch is that its a bit far from famous Boat Quay or the Clarke Quay and the MRT is not very close by But this area has a lot many cabs to take you to places.

Was this review helpful? Yes
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear PJ261976, Thank you for sharing your recent stay with us on TripAdvisor! We are glad that you had a great stay in relation to our location, accommodation comfort and services. We certainly can't wait to seeing you again soon! Kind regards, Sharlene – Quality Services More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

4 of us stayed at the Ibis for a one night stopover. Edwin at reception greeted us very warmly and was very helpful. Checking in was quick and efficient. The room was nice and clean with comfortable beds however no top sheet just a quilt which got a bit hot. The aircondioning could have been colder. The buffet breakfast was... More 

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Debbie S, Thank you for choosing ibis Singapore on Bencoolen for your stopover. Your appreciation towards our staffs and in particular Edwin, is very heartwarming. I believe your comment will serve as an encouragement for all our staff. We would like to inform you that all our rates are subjected to 17% taxes and services (10% Service Charge and... More 

singapore
Level Contributor
195 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed 1 week ago

Convenient location for visiting museums, Little India, Waterloo Street is a great place to see Chinese and Indian temples, try local food at the hawker centre and shop for IT equipment at Sim Lim Square (although Funan Digital Mall is probably a more pleasant location to shop). Arab street is also a short walk away. Room is small but comfortable.... More 

Was this review helpful? Yes
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear wendywelding, Thank you for choosing to stay at the ibis Singapore on Bencoolen! Our location is definitely convenient since we are just few steps away from major shopping malls and restaurants. We are pleased that your overall experience with us was satisfying. We look forward to showing you the same ibis Singapore on Bencoolen hospitality again in the near... More 

Kuala Lumpur, Malaysia
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a standard room for 3nights. Although the bed is a bit small but the service and location is good. A lot of options for food n if not enough can walk to bugis junction. MRT is nearby only. Around 10mins walk.

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear Alvin_Khaw77, It is lovely to know that you had an enjoyable time during your visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Sharlene – Quality Services More 

Perth, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

10 minutes walk from 3 or 4 MRT stations, Bus stop at the front, Easy for taxis, 7/11 next tot he hotel for your convenience. Clean rooms, comfortable bedding and a decent breakfast buffet. Close to attractions and central for all of your needs. Please with our stay at this hotel.

Was this review helpful? Yes 1
ibisSGBencoolen, Quality Services at Ibis Singapore on Bencoolen, responded to this review

Dear DVS-Jme, We are pleased that your overall experience with us was satisfying and that you enjoyed our services and breakfast. We look forward to welcoming you back to Ibis Singapore on Bencoolen, your warm address away from home. Kind regards, Sharlene – Quality Services More 

Hotel Review Summarization

What travelers say

  • Little India(48)
  • Bugis Mrt(46)
  • Very good(44)
  • Bus stop(27)
  • Food court(22)
  • Hotel staff(15)
  • Buffet breakfast(10)
  • Very clean(10)
  • Orchard Rd(8)
  • Great value(8)
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Room/suite (325)
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Dining (67)
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Other (358)

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Amenities (22)
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Restaurants and Bars (58)
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Standard Room (52)
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Standard Twin Room (60)
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The Hotel (44)

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Room/suite (6)
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Dining (8)
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Hotel & grounds (8)
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Other (5)
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