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Citadines Mount Sophia Singapore

Certificate of Excellence
8 Wilkie Road | #01-26 Wilkie Edge, Singapore 228095, Singapore
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1 room 1 guest
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Citadines Mount Sophia Singapore
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Thai first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (17)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (23)
All months
Taguig City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Currently staying in Citadines for a two-month business trip. The location is great, really close to the major establishments such as Raffles Place at the business district, and Orchard road if you want to shop or just relax. The place is a ten-minute walk from the nearest MRT, but hey, exercise helps. Also, they provide a shuttle service to the... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Raphael C, Greetings from the team at Citadines Mount Sophia Singapore! All of us are elated you are enjoying your 2-months’ stay with us and we are truly appreciative to note your high recommendations for our serviced residence. We are delighted you are enjoying all aspects of your stay with us and have found our team’s service attitude to... More 

Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I am currently staying in Citadines from over two weeks. Hotel is okie to stay in but it is not worth the price paid for. Read on: The Good • Room: Nice Clean rooms. Good location of my room i.e. in front of balcony. • Housekeeping Rooms are cleaned perfectly by the Housekeeping staff. • Staff: Nice Front Office and... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear ashish724, Greetings! The management at Citadines Mount Sophia Singapore deeply regrets you are not enjoying your stay with us at our serviced residence. Please be assured we truly value our long-stay residents like you, hence, our corporate stay packages with very attractive rates have been specially tailored to suit our respective clients’ requirements. We would also like to clarify... More 

Sydney, New South Wales, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Location is ok with lots of eateries and other conveniences. 10 mins walk to the nearest MRT Dhoby Ghuat proved too much for me in the searing the heat and humidity so I didn't even try. Apt serviced only twice a week with extra charges if you want daily. No free toiletries so bring your own although towels and white... More 

Was this review helpful? Yes
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear MengSan, Greetings from the team at Citadines Mount Sophia Singapore! The team sincerely thanks you for taking time to share your recent stay experience at our serviced residence and we are truly appreciative of your valuable feedback. We are heartened your family and you were comfortable in our spacious 2-bedroom Executive apartment and you enjoyed your visits to our... More 

Jakarta
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed July 25, 2015

I stayed in the property for 1 month due to business trip. I havent got the chance to actually explore on its location, facilities, etc. But understanding the famous hotel name and group then I made confirmation to stay here. The unit i stayed was on 10th floor a studio unit. It is clean, has basic amenities within the unit,... More 

Was this review helpful? Yes
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear IAmGlow, Greetings from the team at Citadines Mount Sophia Singapore! All of us are delighted you enjoyed your one-month stay with us and have found our facilities, location, services and amenities ideal for your business trip and stay in Singapore. We are very appreciative and heartened to note you have kindly stated our serviced residence as a nice place... More 

Singapore, Singapore
Level Contributor
61 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed July 5, 2015

Great Service, Comfortable Rooms and Easy Access to Public Transport and Food and Beverage Outlets are the great things of the accommodation. Not forgetting the good cooking facilities and great feelings of back/neck massage and foot reflexology by established therapist centre at convenient next door building. I certainly enjoyed my stay including my smoking partner who has a private and... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear brnrd_h, Greetings from the team at Citadines Mount Sophia Singapore! Thank you for taking time to write such a detailed and inspiring review on Tripadvisor. We are delighted your partner and you had a superb stay with us and our serviced residence’s open air deck was an ideal and convenient corner for your partner to smoke at. The open... More 

New Delhi, India
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 25, 2015

My husband got this booking from his work. For a month. Amazing view from d room. Great comfort. Taxi, bus, food, 7/11 all right at d hotel exit. I am still here as i right this review. Its a grt place to be....

Was this review helpful? Yes 4
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Kamlika, Greetings from the team at Citadines Mount Sophia Singapore! It is indeed a great honour to receive such a fabulous review, especially from a traveler who has visited 91 cities. We are truly appreciative and humbled by your many positive feedback on our serviced residence, central location and amazing cityscape. All of us are very happy you are... More 

Thane, Maharashtra, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015

My first experience of walking into the Service Apartment at Citadines was a WoW! The Service Apartment is very comfortable and I am very happy with my stay here. I would strongly recommend Citadines not only for people looking for long stay, but also for people coming for a week long holiday to Singapore. The location of the Service Apartment... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear Agarwalsameer74, Greetings from the team at Citadines Mount Sophia Singapore! We are delighted you have been wowed since the start of your stay and you are having a comfortable stay with us. We are truly heartened to note your many positive feedback and your strong recommendation for our serviced residence as they show us you are enjoying every aspect... More 

Solo
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed June 8, 2015

We stayed at this aparthotel with our baby and found it perfect for us. We were able to borrow a cot, and the cooking facilities meant sterilising and food preparation were easy. The apartment was spacious, which meant we spread out a blanket for our baby to play on the floor. The bathroom had a bathtub, and the whole apartment... More 

Was this review helpful? Yes 1
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear fromthetreetops, Greetings! The team at Citadines Mount Sophia Singapore truly had great pleasure hosting your family and you at our serviced residence in March and we are very happy to note you chose to stay with us again 3 weeks’ after your initial stay with us. This is indeed a great compliment as it shows you enjoyed your recent... More 

Singapore, Singapore
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 5, 2015

We booked through Ascott website. They were having a promotion. Citadines Mount Sofia is located near to the art district. I was having a concert performance in SOTA which was a few minutes away from Citadines. Checking in and out was efficient, the crew was efficient and polite. We were given a complimentary upgrade to a one bedroom apartment. THANK... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear JohanEzran, Greetings from the team at Citadines Mount Sophia Singapore! We are delighted you chose our serviced residence for your staycation and we have exceeded your expectations on your maiden stay with us. We are especially heartened to note you enjoyed our prompt responsiveness to service requests and you were impressed with our Housekeeping team member’s proactive service attitude.... More 

Johannesburg, South Africa
Level Contributor
277 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 stars Reviewed May 27, 2015

I suppose Indian visitors will prefer this location due to the proximity to Little India. As I dont get many Indian food options where I live, I did frequent some establishments in Little India since Citadines was so close by. Citadines is clean, well maintained and the rooms are quite spacious. There are instructions for everything provided and WiFi is... More 

Was this review helpful? Yes 2
Cynthia L, Manager at Citadines Mount Sophia Singapore, responded to this review

Dear ShareKhan$, Greetings from Citadines Mount Sophia Singapore! The team is delighted you had a good stay with us and enjoyed your 3 nights’ stay at our serviced residence. We are very happy you have found our close proximity to Little India to be ideal for your recent business visit to Singapore as you managed to enjoy many delectable Indian... More 

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