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PARKROYAL Serviced Suites Singapore

7500A Beach Road 01-345/346 The Plaza, Singapore 199591, Singapore
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PARKROYAL Serviced Suites Singapore
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54 Reviews from our TripAdvisor Community

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Singapore, Singapore
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We used the serviced apartments while transitioning out of Singapore. The units met our needs; allowing us to organize luggage, eat in, entertain and get to those last minute places we will miss! Close to Kampong Glam ....great place to eat, shop and fab entertainment

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
Thank kstark12
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear kstark12, Greetings from PARKROYAL Serviced Suites! Many of our guests chose PARKROYAL Serviced Suites due to the convenience of the location. We are delighted to hear that you had a great time and we hope to be your choice of residence again in the future. Have a great year ahead! Regards, Dutsada Teoh Senior Guest Relations Officer More 

Napier, New Zealand
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staying here for extended period due to medical treatment at the very closely located Raffles Hospital. Also within 5 mins walk to the great Bugis Junction eateries and shops and general high vibe of the place. The view we have from apartment 309 on the 20th floor is great, out over the National Stadium, the Kapoong Basin where lots of... More 

Helpful?
Thank Sue W
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear Sue W, Greetings from PARKROYAL Serviced Suites! Thank you for making us your choice of stay. We are glad to hear that your stay had been comfortable and you get to enjoy a pleasing view throughout! Please do not hesitate to let us know should you require any further assistance. Our guest relations officers on duty will gladly assist.... More 

Perth, Australia
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 7, 2015 via mobile

We enjoyed our second stay here, as we did the first. The rooms are very comfortable, well-serviced and well located. We had two-bedroom suite on a high floor with great views over the bay. The service at reception was both friendly and efficient, and we liked the free coffee. The pool area and the gym are good and so is... More 

Helpful?
Thank ColinT43
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear ColinT43, Greetings from PARKROYAL Serviced Suites. We are happy that you have enjoyed staying with us thus far and your overall experience has encouraged you to return to us again! It is pleasing to hear that our facilities are of satisfactory and the services delivered to you are up to par. Many of our guests chose PARKROYAL Serviced Suites... More 

Australia
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed October 5, 2015

Stayed 10 nights on a family holiday. (19-309). 2 adults 2 young adults. Room wasn't configured as requested... We asked for one king size bed for main and 2 singles for second bdrm ...got 3 single beds! They did reconfigure which was great. Didn't get shown to room as other reviewers did which was disappointing. 2nd bedroom very small and... More 

Helpful?
4 Thank astroaustralia
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear astroaustralia, Greetings from PARKROYAL Serviced Suites! Thank you for taking the time to give us a review. It is good to hear that your stay had been made comfortable by our trusting housekeepers. We apologise that due to high occupancy there was no availability for the bedding configuration requested. However, we are glad that it was promptly solved. We... More 

Tokyo, Japan
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed September 24, 2015 via mobile

We stayed 2 nights we booked on Agoda and were given a free upgrade to a king size bed at check in. The room was very large and clean and the hotel has great amenities including a large rooftop pool and gym. The hotel is in a great location near Arib St. and has easy access via taxi or MRT... More 

Helpful?
Thank TravelinDeweyIV
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear TravelinDeweyIV, Greetings from PARKROYAL Serviced Suites! Your stay had been with the PARKROYAL Hotel on Beach Road however, we are delighted to hear that your stay with our sister property had been pleasant and we hope PARKROYAL will be your choice of residence again for your future trips to Singapore! Thank you and take care! Regards, Dutsada Senior Guest... More 

Annecy, France
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed August 20, 2015

We stayed 12 nights in a 2 bedroom Deluxe Suites with our 2 young adults. Room 19-309. (we asked for pool view and our choice was respected). Check in was quick and very professional. We were even escorted to our apartment for a quick visit of the place. Clean and spacious but second bedroom was quite small. Humidity on the... More 

Helpful?
Thank miammuam
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear miammuam, Greetings from PARKROYAL Serviced Suites! We are glad to hear that your stay had been welcoming and made comfortable by our room attendants and Guest Relations Officer. It is also pleasing to hear that you had enjoyed the facilities on our lifestyle floor. We have taken note on your feedback with regards to the humidity on the wall... More 

Manchester
Level Contributor
4 reviews
4 of 5 stars Reviewed August 20, 2015

The venue is clean, restaurant food uncomplicated with fresh produce, staff on desk uber efficient and helpful (especially with FedEx pozting). WiFi needed pursuing, got there in the end. Air con blasting in bedroom pretty non existing in living area, tricky to control but liveable with. Second bathroom excellent idea when sharing with colleagues. Pool and bar area outside 4th... More 

Helpful?
Thank St0rmThistle3
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear St0rmThistle3, Greetings from PARKROYAL Serviced Suite. Thank you for taking the time to write this review! We have taken note on your feedback with regards to the air conditioning and have looked into resolving the issue. Sorry for the inconvenience caused. However, we are pleased to hear that our Guest Relations Officers has assisted you well and we hope... More 

Pune
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 13, 2015

One of the best hotels in the area, must recommended for everyone. The serviced suites are excellent for short to medium term stay for corporate travellers, with excellent wifi and in-studio facilities.

Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank SidFadnis
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear SidFadnis, Greetings from PARKROYAL Serviced Suites. Thank you for taking the time to give us a favourable feedback. We are most pleased to hear that your stay with us had been great enough to encourage recommendation! Thank you for choosing us & have a great year ahead! Take care Regards, Dutsada Teoh Senior Guest Relations Officer. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 8, 2015 via mobile

Only one word to really describe everything here. This is my first review and I usually don't post such things online but this apartment is appalling beyond words: (1) we stayed in TWO, 2-bedroom apartments and they were both equally dusty. Everyday, even after cleaning the shelves myself, I find a layer of dust settling on each shelf. (2) the... More 

Helpful?
1 Thank sarahwK7451HP
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear sarahwK7451HP, Greetings from PARKROYAL Serviced Suites. We have received your feedback in earnest and have taken steps to improve. Just to keep you informed, the issues have been highlighted and addressed accordingly. It was regretful that our high occupancy during that time had not allowed us the option of changing your apartment immediately. We apologise for the inconvenience caused... More 

Christchurch, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

Yes, the beds are hard. Yes, the reception desk is in a strange location. And yes, the apartments are slightly dated. But none of that stopped the Parkroyal Suites from being the perfect place for us to spend a very happy 10 day holiday - and offering really good value for money. The apartment was spacious, sparklingly clean and comfortable.... More 

Helpful?
1 Thank Dottleby70
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear Dottleby70, Greetings from PARKROYAL Serviced Suites! We appreciate that you have taken the time to give your feedback. Good to hear that your stay had been made comfortable by our trusting housekeepers and our first aid officers had been responsive to your call. Guest’s satisfaction is important to us. Thank you for choosing PARKROYAL Serviced Suites and we hope... More 

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