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PARKROYAL Serviced Suites Singapore

7500A Beach Road 01-345/346 The Plaza, Singapore 199591, Singapore
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PARKROYAL Serviced Suites Singapore
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Best prices for: 1 room 1 guest
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Ranked #101 of 300 Hotels in Singapore
A recent review
5 of 5 stars reviewed 1 week ago
GaramMassala Melbourne
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40 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • Chinese (Simplified) first
  • English first
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  • Russian first
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Melbourne
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed in a two bedroom apartment with my family (two adults, two children and a baby) for 10 nights and it worked very well for us. The apartment is quite spacious, it comes with wifi, it was cleaned every day, it has a kitchenette. The view was spectacular. You can access a big pool at the hotel next door.... More 

Was this review helpful? Yes 1
Stanthorpe, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Recently stayed for 8 nights and found it to be in a good location - 5-10 min walk to Bugis & Esplanade MRT, Bugis Junction, Bugis Village & Suntec City.The reception for the apartments is tucked in behind the reception for Park Royal on Beach Rd. The reception staff at check in were absolutely wonderful, so friendly and helpful and... More 

Was this review helpful? Yes 1
Rainham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 5, 2015

a two room suite was a cheaper option that two hotel rooms whilst working in country . I agree with other reviews that the building is a little dated , it is not an issue. The suite had an impressive view of Arab street . It is a short walk to the MRT at Bugis as well as the mall... More 

Was this review helpful? Yes 3
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear Andy D, Greetings from PARKROYAL Serviced Suites. Thank you for taking the time to express your appreciation. We are happy to hear that our colleagues have been assisting you well and have made your stay with us comfortable. Thank you for choosing to stay with us and we look forward to be your second home again! Take care. Regards,... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2015

The room's spacious and relatively clean. Noise is completely blocked out form corridors and main roads. The bathtub is a little small but the bathroom is pretty spacious. Near to Bugis MRT and the malls near it. Overall a pleasant stay, worth the value.

Was this review helpful? Yes 2
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear F_Blythe, Greetings from PARKORYAL Serviced Suites. We are delighted to hear that your stay with us had been pleasant and we hope to be your choice of residence again for your future trips to Singapore. Thank you for staying with us and I hope to welcome you back again. Regards, Dutsada Teoh Senior Guest Relations Officer More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 31, 2015 via mobile

We stayed here for a little more than a week in January, 2015 and found it to be a clean, convenient and very comfortable home-away-from-home. The suite was well-stocked and serviced every day (though we did have to ask twice for toilet paper) and the front desk staff were very pleasant and went out-of-their-way to help us. Beds were very... More 

Was this review helpful? Yes 4
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear Karen P, Greetings from PARKROYAL Serviced Suites. Thank you for taking the time to give us a favourable feedback. We are most pleased to hear that your stay with us had been great enough to encourage recommendation! Thank you for choosing us & we hope to welcome you again in the near future. Have a great 2015! Take care... More 

perth
Top Contributor
74 reviews 74 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 26, 2015

I stayed at this hotel for two nights and although a touch dated it was clean and had spacious rooms. The attitude of the staff,,superb, I wanted to find an alternative hotel after two nights as this one was full and the staff couldn't have been more helpful. I wanted to watch a sport programme , which the hotel didn't... More 

Was this review helpful? Yes
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear john a Greeting from PARKROYAL Serviced Suites! Thank you for taking the time to send us your feedback. We are pleased to know that your stay was wonderful and our fellow colleagues had assisted you well during your stay. We are happy that you are satisfied with the quality and variety of breakfast spread offered at Plaza Brasserie. Happy... More 

Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 21, 2015

I stayed for a few months at ParkRoyal and enjoyed a lot its location next to the Arab street and Bugis. The suites are clean and the staff very friendly. The building has a few shops, a dry cleaner and the MRT station Nicoll Highway is a few minutes away. I can definitely recommend this property. On the downside, there's... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear weeboo Greetings from PARKROYAL Serviced Suites! Many of our guests have chosen us due to the convenience of our location but we are definitely happy to hear that you find our service is just as good! Just to inform you, there is another elevator that exits facing Nicholl Highway. It goes all the way to the basement or road... More 

Dublin
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 21, 2015

Serviced apartments are great but because there are a lot of families with kids staying here it sometimes seems as if you're living next to a playground. When kids are playing in the hallway the sound resonates and the screaming woke up my baby several times already. Cleaning ladies are very helpful and super sweet for my baby. Same goes... More 

Was this review helpful? Yes 1
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear Lorena W Greetings from PARKROYAL Serviced Suites We are glad to hear that your stay had been welcoming and made comfortable by our room attendants. It is also pleasing to hear that you had enjoyed the facilities on our lifestyle floor. We have taken note on your feedback with regards to our mattress. Should you plan to return to... More 

Singapore
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2015

This Park Royal hotel I stayed for 3 months had their a/c break numerous times about 5-10 times during my stay in SG. The staff did not allow me to chg rooms they only asked me to chg rooms at the end of my 3rd month when I did not renew the lease and went to a different place. Bathroom... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
GM_PRSS, Senior Guest Relations Officer at PARKROYAL Serviced Suites Singapore, responded to this review

Dear fred_louie Greetings from PARKROYAL Serviced Suites. We have received your feedback in earnest and have taken steps to improve. Just to keep you informed, the issues have been highlighted and addressed accordingly. We have replaced the A/C compressor that had improved the ventilation. It was regretful that our high occupancy during that time had not allowed us the option... More 

Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 13, 2015

The house keeping team forgot to clean my room!! When they did - they hushed it up so badly that I had to clean up the room which also included picking up shoes of the house keeping persons who left them behind they were there. Also, it was embarrassing to be questioned by the coffee shop whether my stay included... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 2
GM_PRSS, Assistant Guest Relations Manager at PARKROYAL Serviced Suites Singapore, responded to this review

Dear nitins445, Greetings from PARKROYAL Service Suites. We regret that your stay was in PARKROYAL On Beach Road. We have thus informed the Management of your feedback. We apologise for any inconvenience caused and we hope to have the opportunity to serve you again. Thank you. Regards, Nur Aishah Sutirman Assistant Guest Relations Manager More 

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