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All 290 Singapore hotels

Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore (Orchard Road)
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Pan Pacific Serviced Suites Orchard Singapore
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93%
Ranked #27 of 290 hotels in Singapore
Certificate of Excellence 2013
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59 people have reviewed this hotel

Traveler rating
    37
    17
    3
    1
    1
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20
13
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 9, 2014

The place is fantastic and the facilites are great; the hotel is clean and furnitures are very recent. You have a nice view on marina bay sand; and rooms are modern. I checked various serviced apartments and this one is more or less the best. If you are staying a long time you may feel bored to hear the music... More

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Johnawardforever We thank you for your positive feedback. Pan Pacific Serviced Suites Orchard, Singapore is city living, right in the heart of Orchard Road with its varieties and offerings of shopping, food outlets and with the Somerset MRT Station just 1 minute walk away. Your comments on our breakfast is appreciated. Though we have 2 hot dishes, and menu... More

Ottawa, Canada
Senior Contributor
44 reviews 44 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed January 14, 2014

We chose this hotel because of its location, and the fact we are staying 9 days, laundry ensuite seems like a plus. The staff is helpful and quick to respond to service calls. Room is modern and acceptable. WIFI is good and free. We had paid $1000 deposit prior to coming from Canada. We are OK with that. Upon arrival,... More

Was this review helpful? Yes 11
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Samuel L We thank you for your feedback. Our staff had since communicated with you and clarified on the advance payment which is collected upfront on check in. This is also indicated in Booking.com where you made your booking with. We appreciate your understanding you have no issue with rental payment upfront and the additional deposit as well. Pan... More

Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 13, 2014

I had the pleasure of staying there for 5 months for work, and it could not have been better. The staff is the nicest I've ever met, helping me with absolutely everything and trying to make my stay there even better. My room was perfect, and I had no problems at all there for the duration of my extended stay.... More

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear LisyaAlalu When we shared your comments with our associates, they were delighted. Thank you for brightening and lightening our days and giving us the extra motivation to continue serving our residents with a heart. You are the first to highlight enjoying our massage chairs which were a recent addition. And of course your well appointed description of our products... More

Bangalore, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 4, 2014

The Pan Pacific Service Suites, Orchard road, is superbly located. The staff at the front desk and concierage are extremely courteous and helpful. The rooms were really just what we required as we stayed for ten days with our son and wanted a larger space than just a hotel room. Although they dont have a restaurant of their own, as... More

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear shree2014 Thank you for highlighting your fabulous experience. We are glad you enjoyed your stay with us. More than just a central place to go around, you rightly said it - the convenience of shopping, eateries are all within a stone throw. We appreciate your feedback. More

Melbourne, Australia
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 27, 2013

Friendly staff with excellent customer service from the front desk who catered to our every need to the house keeping staff who kept our rooms spotless, location perfect for shopping, dining and with MRT station 2 min walk away along with fair price finest supermarket across the road made it the perfect stay for our family. Friendly tip, order the... More

Was this review helpful? Yes 8
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear ravstar1974 We are delighted with your feedback and glad this is the perfect 'Home away from home' for your family. You said it so well in your feedback on our Front Desk and Housekeeping associates, not to mention the great location and convenience of our property. More

Paris, France
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 16, 2013

I have stayed at the Pan Pacific Serviced Suites Orchard for 2 months and a half. Everything is just perfect : - the location, with a direct access to the MRT station and the proximity of a lot of buses; - the staff, which is really client-oriented, always smiling and ready to satisfy (and sometimes to anticipate) your expections or... More

Was this review helpful? Yes 6
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear David 74410 We are grateful for your feedback. You show us where we could had done better with your constructive suggestions. We welcome your input and will be sure to consider them for our other serviced suites and when an opportune time comes for us to enhance our products offerings here in Pan Pacific Serviced Suites Orchard, Singapore. We... More

Rio de Janeiro, RJ
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 26, 2013

The serviced suites are very well taken care of and the employees are always kind and available. Excelente location on top of MRT Somerset station. Nearby stores make easy to buy whatever you need. Rooms space are just what you need to feel that you are not locked up in a regular hotel room. I recommend.

Was this review helpful? Yes 7
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Alvaro B Thank you for your feedback. We are glad you had an enjoyable stay and specifically mentioned our staff - they really deserve the credit. And our apartments - yes, we have a program of continually upkeeping them as much as possible. Once again, Thank you for your recommendation of our serviced suites. More

Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 28, 2013

Central location near to shops, restaurants, bars and MRT (underground). Cannot fault the staff, all go above the call of duty to help in anyway they can. Everything is spotlessly clean and apartments have everything you need. UK sockets so no adapters required. Good selection to choose from at breakfast (except no breakfast on Sundays). Would definitely recommend these apartments.

Was this review helpful? Yes 10
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear 24Kaz77 Thank you for your compliments of our associates. I will be sure to pass on your compliments to them. You summarised very well in your feedback - good products, central location, good breakfast selections, associates who go out of their way in discharging their duties. And thank you for recommending our serviced suites, twice in your feedback on... More

Aberdeen, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 25, 2013

Just back from two weeks staying here on business. The apartments were excellent, very clean and modern and all the facilities you need. Was nice to have the satellite TV with recorder and sound system which you could plug in iPods etc. Swimming pool was really good, perfect after a long day out in the heat! Service was excellent and... More

Was this review helpful? Yes 10
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear JessicaDeans Thank you for writing so highly of our serviced suites. We are happy to hear of your experience in our serviced suites and for recommending them to your other colleagues. The TV recorder function is indeed time saving as it records all subscribed telecast channels for you to plan your time rather than be constraint by the TV... More

Amsterdam, The Netherlands
Contributor
16 reviews 16 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 25, 2013

The Serviced Suites are a perfect mix of having an apartment and getting hotel service. The design is also really nice. Calming, sleek, something almost everyone will like. A large fridge, microwave, watercooker, toaster and normal gaspits for cooking. Cleaning and new bottles of water daily.The staff at the reception is also very friendly and helpfull. Daily breakfast (except for... More

Was this review helpful? Yes 12
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Wamsterdam We like your ending 'This perfect mix of everything will make you feel at home away from home!" Thank you for your well put across remarks. It is so much nicer to come from someone who had experienced our hospitality. We couldnt had said it better. Kind regards Andrew Yee More

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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore
Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Singapore
#27 Spa Hotel in Singapore
#27 Top resorts Hotel in Singapore
#45 Business Hotel in Singapore
Price Range (Based on Average Rates): $$$
Official Description (provided by the hotel):
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 
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