We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 292 Singapore hotels

Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore (Orchard Road)
Hotel amenities
Save Saved
You added Pan Pacific Serviced Suites Orchard Singapore to your Saves list
Pan Pacific Serviced Suites Orchard Singapore
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
94%
Ranked #14 of 292 hotels in Singapore
A recent review
5 of 5 stars reviewed 1 week ago
Zymotic Sutton Coldfield
  • Overview
  • Reviews (73)
  • Photos (45)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (18)
  • Location
  • More
true
Write a Review

73 people have reviewed this hotel

Traveler rating
    49
    19
    3
    1
    1
See reviews for
23
16
3
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Sutton Coldfield
Top Contributor
92 reviews 92 reviews
43 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed 1 week ago

First class service in a city that really understands the meaning of the word. Concierge always had a smile & polite inquiry into our well-being, nothing was too much trouble. Suites were well situated, close to a range of amenities & an easy 25mins taxi ride from the airport. Room was spotlessly clean & well equipped, with self-catering an option... More

Was this review helpful? Yes
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel in Singapore, rooms and facilities were modern and very well kept. I was given a free upgrade to a club room which was great! Nespresso machine in the room was also a great touch. Would definitely recommend this hotel.

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Marty D We are glad indeed to learn you have high praises for the accommodation though I thought it appropriate to add we do not have Club rooms nor provide Nespresso machine in the apartment. Thank you for your feedback. More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Fantastic suites, especially for those who aren't visiting on business. So close to transport, shopping and Singapore's tourism places. Wonderful and friendly service. Have already recommended to friends and family.

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Sass H Thank you for the positive affirmation and recommendations of our serviced suites to your friends and family. We are grateful for your kind words and look foward to seeing you again. More

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Loved the Pan Pacific apartments. Fantastic location, great service, accommodation & food Made use of the swimming pool, steam room, spa room, library and massage chairs. Excellent location to transport and shops. Definitely will stay again,

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear longr Your comprehensive paragraph covers so completely your great experience here. We are glad indeed to be able to meet your expectation and certainly look forward to seeing you again. Thank you for your kind words. More

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

This is an excellent location. Friendly and helpful staff. Excellent accommodation. Excellent facilities. Near everything you could want (shops, restaurants, buses, taxis, MRT). The accommodation is of a high standard as is the service. I will be back as these guys saved our holiday with their friendly and personal service. Top marks.

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Graham Thomas P Thank you for your most generous 'Top Marks' of our products and services. Compliments must be given to all our associates for their truly friendly and personal services, and we are glad through their efforts go in some way to save your holiday plan. Thank you for selecting to stay with us and we look forward... More

Douglassville, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

Although this was a work trip, the staff made it seem like a vacation! My room was made just perfect every day. I commented about this to the front desk and a couple hours later there was an email from the manager thanking me for acknowledging the efforts of the staff. The breakfast was just the best every morning which... More

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear John S We thank you for your generous feedback of our excellent services. Your review was especially meaningful because it focus solely on our services. The team here had been diligently working on further improving our services and your feedback had come in very timely. We will be sure to pass on your compliments to the team here. Thank... More

bhuj
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 20, 2014

Just heard about this hotel, but it was far better than what i heard. Exellent location Exellent rooms Exellent food Exellent lounge Exellent service Worth a stay if you are visiting singapore.one of the best hotels i have visited so far

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Hatimdarugar We are so greatful to you for your many compliments of our product and service. Counted 5 'Excellents' and the one so meaningful to us is 'one of the best hotels i have visited so far'. I had just forwarded your compliments to the team here - am sure it will really make their day. Thank you once... More

amsterdam
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed here a week for our work. I highly recommend this as the rooms are much bigger than a normal hotel room. It is very closeby restaurants and boutique shops at Haji lane. It is a quiet area but with the taxi you are in no time in the city / marina/ china town area <15min. Rooms are very... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear staminaz Thank you for your compliments. Given the desciption, I believe the feedback is meant for our other Pan Pacific Serviced Suites Beach Road property. I will be sure to pass your compliments to the team there. Here in Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. Truly convenient with the Somerset MRT just... More

1 review
5 of 5 stars Reviewed June 4, 2014

Nothing was to much trouble for the staff, from the cleaning ladies to the manager. The location, close to the MRT and Orchard Road was perfect. Breakfast was provided and was more than adequate for the different requirement of the guests. The rooms where large and well equipped even if it did take us a week to realise that a... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Sarah W Thank you for your constructive feedback - the painting and the glass window looking from the bathroom into the bedroom. If need be, for additional privacy, we can have the glass window covered. We appreciate your kind words on our services, location, breakfast, size of apartment and what is provided inside the apartment. Every apartment has over... More

Morges, Switzerland
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 3, 2014

I stayed for almost 3 months at the Pan Pac Serviced Suites. It was a great place to stay with large clean rooms and very friendly staff who were able to help me with everything from getting my business documents ready, to recommendations for local restaurants, to helping me run out an get last minute supplies while I was stuck... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Erik D Thank you for highlighting your various requirements and how we had assisted you. 3 months is a reasonable length of stay to understand us and we are glad we meet your expectations. We appreciate your efforts in making known your experience and for recommending us. More

Owners: What's your side of the story?
If you own or manage Pan Pacific Serviced Suites Orchard Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pan Pacific Serviced Suites Orchard Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range (Based on Average Rates): $$$
Reservation Options:
TripAdvisor is proud to partner with Agoda, Orbitz, Travelocity, Cheap Tickets, Booking.com and Priceline so you can book your Pan Pacific Serviced Suites Orchard Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (20)
Viewed
Room/suite (7)
Viewed
Bathroom (2)
Viewed
Family/play areas (1)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (11)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Singapore with
any amenities

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Spa Hotel in Singapore #14 On the Beach Hotel in Singapore #14 Family Hotel in Singapore #14 Top resorts Hotel in Singapore #27 Business Hotel in Singapore #64 Romantic Hotel in Singapore
Official Description (provided by the hotel)
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 
Number of rooms
126

Questions & Answers

Questions? Get answers from Pan Pacific Serviced Suites Orchard Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer