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Pan Pacific Serviced Suites Orchard Singapore

#17 of 301 Hotels in Singapore
Certificate of Excellence
96 Somerset Road, Singapore 238163, Singapore
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1 room 1 guest
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Pan Pacific Serviced Suites Orchard Singapore
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107 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (107)
  • Mar-May only
    (28)
  • Jun-Aug only
    (39)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (27)
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Honolulu, Hawaii
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Superb location for business along the Woodland (Red) SMRT line with the property right next to the Somert SMRT station. Stayed in a one-bedroom suite on the 9th floor that had all of the amenities for a service apartment, including washing machine detergent and dish washing soap.:-) Ideal for business travelers who don't want to cook much since there are... More 

Was this review helpful? Yes
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been at the pan pacific for the past 3 weeks and will likely be here for the foreseeable future. For reference, I am staying in the One Bedroom Executive Suite. I was deciding between this location and the Ascott Raffles Place...and I am so glad I chose Pan Pacific! The location in relation to everything - the MRT,... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Always_Traveling_09 We are appreciative of your highlighting our Personal Assistants and Room Attendant associates. They are the soft touches to this premium property and we will make sure they are specially recognised from feedbacks like these. We are grateful for your understanding on the occasional concerts/performances going on in this vicinity of Orchard Road/City Centre. We are aware the... More 

Singapore, Singapore
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Virtually on Orchard and next to Somerset 313 and the MRT. Sheltered from rain and sun. Modern, comfortable rooms with wireless, kitchen facilities. Daily breakfast except Sundays. Friendly staff. Washer/dryer in unit one of the best conveniences. Large workout area, lap pool on 2nd floor, and shared lounge area (all-day complimentary coffee/tea) on 11th floor with pool table, computers and... More 

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear HawaiiBlues We are very appreciative of your positive feedback and am glad you enjoyed your stay with us. You described our product well and yes, indeed, one of our property most talked about conveniences is its location. More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

We chose Pan Pacific Serviced Suites during our two week recent stay as my husband had business in the building opposite. Besides it's perfect location for business and pleasure, my husband and I and our two children ( 8 & 11 ) could really not have hoped for a more comfortable stay. The service, facilities, and comfort you receive is... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Thank you for the title of your feedback. We were happy with excellent experience but beyond excellent experience is something of a great new feedback to us. We appreciate your attention to details in describing and highlighting our apartments and its amenities. You said it so well there isnt anything more I can add on except to thank you for... More 

Melbourne, Australia
Level Contributor
247 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here with my husband for 10 days in a 1 bedroom suite and it worked very well. The bedroom has a king bed very comfortable with large TV and Bose music system, good blackout curtains and a view. Thru a sliding door you go into the kitchenette (microwave, 2 cook top hot plates) no oven, a large fridge... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear bootscooter55 Great description - thank you for highlighting and for recommending our apartments. We are so glad all things work well for you. You had written in much detail there isnt much I can add on except to say so long as you are connected to our free Wifi, one can also download complimentary magazines and newspaper from all... More 

Singapore, Singapore
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We needed a place to stay for a couple of weeks but wanted to have some facilities for washing clothes etc that are not generally available in the normal hotels. Pan Pac suites is right in the middle of Orchard road and has very good clean and modern facilities. The staff are really helpful. Rooms are a little small but... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear John M Thank you for highlighting your reasons for moving from a hotel to a serviced suites. Apartments do suite mid to longer stay particularly well indeed. We have several categories of apartments from Executive Suites to 2 Bedroom Penthouses ranging from 49sqm to 157sqm. And besides the washer/dryer facilitiy available, every apartment also has a kitchen with well... More 

Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 25, 2015

Booked my parents for 1 week in a 1 bedroom just 2 weeks back. My father have a back problem and an ergonomic chair was arranged. So was the different type of pillow options offered. Location was just perfect. No need for my parent to walk far as food establishments and supermarket are just around the corner. And of course... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear awayfromlondon2015 We are so glad your parents enjoyed their stay with us and for consistently giving us the thumbs up with your stay and now your parents. This is possibly city living at its most convenience with lots of eateries, shops, transport and MRT at its doorstep. Appreciate your feedback and thankful for staying with us again. More 

Singapore, Singapore
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2015

Right in the center of action. The major shopping malls and eateries are around the corner. Walking distance to MRT Station. The lounge on the 11th floor has got coffee, tea, reading materials, pool table and even a high-end massage chair.

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear jlow228 Yes, indeed we are right in the heart of Orchard Road/Somerset Road. Somerset MRT is just 1 minute walk away; so are the retail, eateries and supermarket. Yet when one goes back to the apartment, you can feel the sense of security and quietness about the property. Thank you for your feedback. More 

Amsterdam, The Netherlands
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 25, 2015

I stayed in a one bedroom at the Pan Pacific for nearly 10 months. I loved the place! Ask for the rooms on the higher floors facing the car park - much quieter than the rooms on lower floors and facing the street. The staff is lovely and always willing to help out. The breakfast is simple but nice. The... More 

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Valerieglobettroteur We appreciate your endorsement of our serviced suites. And the fact of your 10 months stay (which is a reasonably long stretch) furthers strengthen the recommendation. We look forward to seeing you once again. Thank you. More 

Hong Kong
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 14, 2015

I have been happily staying here for almost six months. Yes, the benefits of the most central location is obvious. But more importantly - the attentive, personal and professional quality of the overall management. - Clean & Well Lit Rooms with Modern/Clean Furnishing Have a 1-bedroom apartment on the 11th floor. A very open view of the skyline and as... More 

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Ppy L Thank you for your great subject title - we are honoured indeed. And your special mention of Alice, Veron and our Front Desk is most encouraging. It is compliments like yours and recognition that keep our team performing and not resting on our laurels. In this aspect, we would also like to let you know we had... More 

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.
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