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All 292 Singapore hotels

Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore (Orchard Road)
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Pan Pacific Serviced Suites Orchard Singapore
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94%
Ranked #16 of 292 hotels in Singapore
A recent review
5 of 5 stars reviewed 6 days ago
Emmy0812 Kuala Lumpur, Malaysia
  • Overview
  • Reviews (70)
  • Photos (45)
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70 people have reviewed this hotel

Traveler rating
    46
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    3
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23
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Beautiful place with friendly staff. Amazing location near Orchard towers, public transport, restaurants and bars. Buffet breakfast is top class, rooms are clean and spacious. Club rooms include food and drinks morning and night, very convenient to hold meetings. There is a big screen at the bar where they show major sporting events. A good choice in Singapore.

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Emmy0812 Thank you for your comments. Located in Somerset Road, our property is just next to the Somerset MRT Station, and besides the malls of 313Somerset, Orchard Central and Orchard Gateway. Sizes of our apartments starts from 49sqm (560sqft) and are indeed spacious - we call them suites or apartments, hence they tend to be bigger in size. All... More

Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

This is an excellent location. Friendly and helpful staff. Excellent accommodation. Excellent facilities. Near everything you could want (shops, restaurants, buses, taxis, MRT). The accommodation is of a high standard as is the service. I will be back as these guys saved our holiday with their friendly and personal service. Top marks.

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Graham Thomas P Thank you for your most generous 'Top Marks' of our products and services. Compliments must be given to all our associates for their truly friendly and personal services, and we are glad through their efforts go in some way to save your holiday plan. Thank you for selecting to stay with us and we look forward... More

Douglassville, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Although this was a work trip, the staff made it seem like a vacation! My room was made just perfect every day. I commented about this to the front desk and a couple hours later there was an email from the manager thanking me for acknowledging the efforts of the staff. The breakfast was just the best every morning which... More

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear John S We thank you for your generous feedback of our excellent services. Your review was especially meaningful because it focus solely on our services. The team here had been diligently working on further improving our services and your feedback had come in very timely. We will be sure to pass on your compliments to the team here. Thank... More

bhuj
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 20, 2014

Just heard about this hotel, but it was far better than what i heard. Exellent location Exellent rooms Exellent food Exellent lounge Exellent service Worth a stay if you are visiting singapore.one of the best hotels i have visited so far

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Hatimdarugar We are so greatful to you for your many compliments of our product and service. Counted 5 'Excellents' and the one so meaningful to us is 'one of the best hotels i have visited so far'. I had just forwarded your compliments to the team here - am sure it will really make their day. Thank you once... More

amsterdam
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed here a week for our work. I highly recommend this as the rooms are much bigger than a normal hotel room. It is very closeby restaurants and boutique shops at Haji lane. It is a quiet area but with the taxi you are in no time in the city / marina/ china town area <15min. Rooms are very... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear staminaz Thank you for your compliments. Given the desciption, I believe the feedback is meant for our other Pan Pacific Serviced Suites Beach Road property. I will be sure to pass your compliments to the team there. Here in Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. Truly convenient with the Somerset MRT just... More

1 review
5 of 5 stars Reviewed June 4, 2014

Nothing was to much trouble for the staff, from the cleaning ladies to the manager. The location, close to the MRT and Orchard Road was perfect. Breakfast was provided and was more than adequate for the different requirement of the guests. The rooms where large and well equipped even if it did take us a week to realise that a... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Sarah W Thank you for your constructive feedback - the painting and the glass window looking from the bathroom into the bedroom. If need be, for additional privacy, we can have the glass window covered. We appreciate your kind words on our services, location, breakfast, size of apartment and what is provided inside the apartment. Every apartment has over... More

Morges, Switzerland
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 3, 2014

I stayed for almost 3 months at the Pan Pac Serviced Suites. It was a great place to stay with large clean rooms and very friendly staff who were able to help me with everything from getting my business documents ready, to recommendations for local restaurants, to helping me run out an get last minute supplies while I was stuck... More

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Erik D Thank you for highlighting your various requirements and how we had assisted you. 3 months is a reasonable length of stay to understand us and we are glad we meet your expectations. We appreciate your efforts in making known your experience and for recommending us. More

Perth, Australia
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 26, 2014

This is a delightful place to stay. The staff are friendly and accommodating without being intrusive. Requests are actioned immediately and the apartments are comfortable. I found the bed very hard but once the staff were aware of this a topper was put in place within a couple of hours. The kitchen utensils are just adequate - tongs would be... More

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Grizabellachinchilla Thank you for a most well described 1st paragraph of our apartments and services. The 2nd and 3rd paragraph of the amenities nearby - we couldnt say it any better. You are right - we would had brought to your apartment 1 or 2 easy chair should you asked for it and yes the tongs for the kitchen... More

Hong Kong, China
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 9, 2014

We stayed here for 1 week and had a fantastic stay. From the moment our taxi pulled up to the moment we left the staff at reception , our cleaning lady , the breakfast waitress all went out of there way to make us feel at home and provide us with exceptional service. Our bedroom apartment was roomy and modern... More

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear nicole j, Thank you for highly recommending our apartments. We are glad you enjoyed your stay with us and for penning your compliments in this platform. We look forward to seeing you once again. More

Singapore, Singapore
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 9, 2014

The place is fantastic and the facilites are great; the hotel is clean and furnitures are very recent. You have a nice view on marina bay sand; and rooms are modern. I checked various serviced apartments and this one is more or less the best. If you are staying a long time you may feel bored to hear the music... More

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Johnawardforever We thank you for your positive feedback. Pan Pacific Serviced Suites Orchard, Singapore is city living, right in the heart of Orchard Road with its varieties and offerings of shopping, food outlets and with the Somerset MRT Station just 1 minute walk away. Your comments on our breakfast is appreciated. Though we have 2 hot dishes, and menu... More

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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range (Based on Average Rates): $$$
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Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore

45 photos of this hotel

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Room/suite (7)
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Bathroom (2)
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Family/play areas (1)
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Pool/beach area (2)
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Management photos: Courtesy of the property manager

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Room/suite (11)
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Bathroom (1)
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Hotel & grounds (4)
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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#8 Spa Hotel in Singapore #13 Family Hotel in Singapore #29 Business Hotel in Singapore #62 Romantic Hotel in Singapore
Official Description (provided by the hotel)
An urban sanctuary in the heart of Orchard Road, Pan Pacific Serviced Suites Singapore offers 126 suites and penthouses of unsurpassed luxury that comes either with a view of the uptown Orchard Road or the lush greenery of Somerset Road. Dressed in contemporary design and colours, all of the units comprising executive and premium suites, 1-bedroom and 2-bedroom suites and penthouses, come with spacious bathroom, a well equipped kitchen and Loewe LCD TV and Bose audio System.Conveniently located above Somerset MRT station, right in the heart of Singapore’s biggest shopping district, Pan Pacific Serviced Suites Singapore is the perfect haven for extended stay travellers to refresh and recharge. It is adjacent to the malls of Somerset313, Orchard Central and a stone throw away from TripleOne Somerset and Paragon/Mount Elizabeth Medical Centre. This prime location means that residents of Pan Pacific are never far from the action, whether they want to work, play, eat, recuperate or take in a few local sights. ... more   less 
Number of rooms
126

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