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Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore
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Pan Pacific Serviced Suites Orchard Singapore
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Pan Pacific Serviced Suites Orchard Singapore
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75 reviews from our community

Traveler rating
    51
    19
    3
    1
    1
See reviews for
23
18
3
24
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (75)
  • Mar-May only
    (16)
  • Jun-Aug only
    (25)
  • Sep-Nov only
    (14)
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    (20)
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Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 10, 2014

Great place, wonderfully located, good rooms, nice breakfast, but most of all a fabulously helpful staff that made the stay so pleasurable. Extremely helpful and kind. Not cheap, but a very good experience in every respect.

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Adam157 Thank you for your so many compliments. Just like you, our favourite is to quote "but most of all a fabulously helpful staff that made the stay so pleasurable". We certainly will share your feedback to our team here - it goes in many ways to recognise their dedication and service. We appreciate your time and effort in... More 

Sutton Coldfield
Top Contributor
100 reviews 100 reviews
46 hotel reviews
146 helpful votes 146 helpful votes
5 of 5 stars Reviewed August 24, 2014

First class service in a city that really understands the meaning of the word. Concierge always had a smile & polite inquiry into our well-being, nothing was too much trouble. Suites were well situated, close to a range of amenities & an easy 25mins taxi ride from the airport. Room was spotlessly clean & well equipped, with self-catering an option... More 

Was this review helpful? Yes 4
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Zymotic Thank you for a well described experience of your stay with us. We are glad you like our breakfast. And we will be sure to pass your compliments to our Concierge and Housekeeping team for keeping the apartment spotlessly clean. We look forward to seeing you once again. More 

Senior Contributor
30 reviews 30 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 15, 2014

Excellent hotel in Singapore, rooms and facilities were modern and very well kept. I was given a free upgrade to a club room which was great! Nespresso machine in the room was also a great touch. Would definitely recommend this hotel.

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Marty D We are glad indeed to learn you have high praises for the accommodation though I thought it appropriate to add we do not have Club rooms nor provide Nespresso machine in the apartment. Thank you for your feedback. More 

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

Fantastic suites, especially for those who aren't visiting on business. So close to transport, shopping and Singapore's tourism places. Wonderful and friendly service. Have already recommended to friends and family.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Sass H Thank you for the positive affirmation and recommendations of our serviced suites to your friends and family. We are grateful for your kind words and look foward to seeing you again. More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014 via mobile

Loved the Pan Pacific apartments. Fantastic location, great service, accommodation & food Made use of the swimming pool, steam room, spa room, library and massage chairs. Excellent location to transport and shops. Definitely will stay again,

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear longr Your comprehensive paragraph covers so completely your great experience here. We are glad indeed to be able to meet your expectation and certainly look forward to seeing you again. Thank you for your kind words. More 

Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

This is an excellent location. Friendly and helpful staff. Excellent accommodation. Excellent facilities. Near everything you could want (shops, restaurants, buses, taxis, MRT). The accommodation is of a high standard as is the service. I will be back as these guys saved our holiday with their friendly and personal service. Top marks.

Review collected in partnership with Pan Pacific Hotels Group

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Graham Thomas P Thank you for your most generous 'Top Marks' of our products and services. Compliments must be given to all our associates for their truly friendly and personal services, and we are glad through their efforts go in some way to save your holiday plan. Thank you for selecting to stay with us and we look forward... More 

Douglassville, Pennsylvania
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 30, 2014

Although this was a work trip, the staff made it seem like a vacation! My room was made just perfect every day. I commented about this to the front desk and a couple hours later there was an email from the manager thanking me for acknowledging the efforts of the staff. The breakfast was just the best every morning which... More 

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear John S We thank you for your generous feedback of our excellent services. Your review was especially meaningful because it focus solely on our services. The team here had been diligently working on further improving our services and your feedback had come in very timely. We will be sure to pass on your compliments to the team here. Thank... More 

bhuj
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 20, 2014

Just heard about this hotel, but it was far better than what i heard. Exellent location Exellent rooms Exellent food Exellent lounge Exellent service Worth a stay if you are visiting singapore.one of the best hotels i have visited so far

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Hatimdarugar We are so greatful to you for your many compliments of our product and service. Counted 5 'Excellents' and the one so meaningful to us is 'one of the best hotels i have visited so far'. I had just forwarded your compliments to the team here - am sure it will really make their day. Thank you once... More 

amsterdam
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 12, 2014

We stayed here a week for our work. I highly recommend this as the rooms are much bigger than a normal hotel room. It is very closeby restaurants and boutique shops at Haji lane. It is a quiet area but with the taxi you are in no time in the city / marina/ china town area <15min. Rooms are very... More 

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear staminaz Thank you for your compliments. Given the desciption, I believe the feedback is meant for our other Pan Pacific Serviced Suites Beach Road property. I will be sure to pass your compliments to the team there. Here in Pan Pacific Serviced Suites Orchard, we are conveniently located in Somerset Road/Orchard Road. Truly convenient with the Somerset MRT just... More 

1 review
5 of 5 stars Reviewed June 4, 2014

Nothing was to much trouble for the staff, from the cleaning ladies to the manager. The location, close to the MRT and Orchard Road was perfect. Breakfast was provided and was more than adequate for the different requirement of the guests. The rooms where large and well equipped even if it did take us a week to realise that a... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Sarah W Thank you for your constructive feedback - the painting and the glass window looking from the bathroom into the bedroom. If need be, for additional privacy, we can have the glass window covered. We appreciate your kind words on our services, location, breakfast, size of apartment and what is provided inside the apartment. Every apartment has over... More 

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Additional Information about Pan Pacific Serviced Suites Orchard Singapore

Address: 96 Somerset Road, Singapore 238163, Singapore
Location: Singapore > Singapore > Orchard Road
Price Range (Based on Average Rates): $$$
Number of rooms: 126
Reservation Options:
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Also Known As:
Pan Pacific Serviced Suites, Singapore Hotel Singapore
Pan Pacific Serviced Suites Orchard Singapore
Hotel Style:
#7 Spa Hotel in Singapore
#21 Family Hotel in Singapore
#30 Business Hotel in Singapore
#57 Romantic Hotel in Singapore

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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.