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Pan Pacific Serviced Suites Orchard Singapore

96 Somerset Road, Singapore 238163, Singapore
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Best prices for: 1 room 1 guest
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Pan Pacific Serviced Suites Orchard Singapore
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Pan Pacific Serviced Suites Orchard Singapore
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84 reviews from our community

Traveler rating
    58
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    3
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    1
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30
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

Dear Mr Yee, I want to thank you and your staff for the truly exceptional customer service and attention that I have received during my recent stay at Pan Pacific Serviced Suites. The professionalism and service-orientation of your staff is excellent. For frequent travelers like myself, a hotel/service suite is more than just a place to sleep and eat. We... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear bensopranzettita Thank you for your great feedback and compliments. Its' the team here that delivers. We are grateful to you for recognising our leaders and team; Hilda and Happee especially on your special recognition of them. Your confidence of our serviced suites and brand is most appreciated. We continue to uphold our purpose of Great Brands, Great Hotels, Great... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Pan Pacific Serviced Suites Orchard for two months and our experience was excellent. The staff is well trained and were as attentive to us on the day we left as the day we arrived, with an exceptional sense of urgency and attention to detail. The Breakfast staff were friendly and efficient, the food excellent (especially when... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Mr Miller Thank you for your thumbs up of our services and products. We are glad you are able to make use of our gym at 5am. Yes, we do have a opening and closing time of our gyrmnasium but on request basis, it can always be open for use even during the closing hours. Your special mention of... More 

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Having been travelling alone on business trip, this place is really safe and ideal for me. Conveniently linked to both the MRT and the shopping mall 313, it is relatively safe to return back to the service suites at late hours after business meeting/entertainments. Its central location at the Orchard Road also provides respite for my retail therapy over the... More 

Was this review helpful? Yes
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Business2015 Very clear and well written description of your stay experience here. Thank you for your vote and compliments. Our safe and secure (and I would also add quiet even though we are in the heart of Orchard Road) environment have always been a major consideration, though the central location with its abundance of retails, restaurants, conveniences is another... More 

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just checked out after a 1 month stay. Best experience i had so far. Staff were excellent - nothingseems too much troubefor them. Special mention to our housekeeper Eswari for so thorough acleaning job. The front desk were so ever friendly and deserving of praise - all of them. I will have to mention all their names. Thank you for... More 

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear awayfromlondon2015 Thank you for your compliments of our staff and your stay experience. We are glad we make your transition to staying long term in Singapore a pleasant experience. We take pride in our service delivery and your compliments will certainly bring some cheers to the team here. Greatly appreciate your vote for us and thank you once again. More 

Bavaria, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 15, 2015

This place is ideal for moving around in Singapore because it is conveniently linked to both the MRT and the bus system. You can quickly relax from the busy Orchard Road, which is at the door steps, with a dive in the cool swimming pool or a workout in the well equiped gym. The staff is very friendly, attentive and... More 

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear backintown2015 Great comments on describing our well appointed location and great service staff. Despite being so close to Orchard Road, when you step back into your apartment, there is this quietness about the place that one can hardly hear any traffic sound. More than just a typical hotel room, our apartments are furnished like a home, with also a... More 

Indonesia
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 13, 2015

Have stayed for a month as a family member was on medical treatment and needed a homely environment recuperation. Fully fitted kitchen comes in handy for strict diet meals. 24hrs supermarket just across the road and many restaurants next door made it easy for us. Very attentive and caring staff that assisted us during the trying time during the operation.... More 

Was this review helpful? Yes 4
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear JPT1960 Thank you for your feedback and offering another perspective of how our apartments fit in to your medical needs. We are grateful for your compliments of our products but more importantly our staff attentiveness and services. We wish your family member a speedy recovery and certainly hope your next visit will be of a different nature though. More 

Singapore, Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed here with my wife for 2+ months last year as I was relocating to Singapore. We had a 1 bedroom suite with washer dryer included. Good service and very clean, and breakfast was included almost every day. The breakfast can get a little boring, but who's complaining when it's free. I was able to extend my stay for a... More 

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear kuor2010 We like your comments as it offers a great perspective on your relocation experience and our serviced suites as your first home. Though one will find us so centrally located, with ease of transportation, shopping and plentiful of eateries/restaurants choices around, the noticeably quiet and peaceful ambience is what you will experience when you come back home to... More 

Singapore, Singapore
Top Contributor
108 reviews 108 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 5, 2015 via mobile

Within walking distance of Somerset Mrt, you will be serviced with kitchen and housekeeping facilities and also a good breakfast. With Somerset 313 and the latest Orchard Gateway and Orchard Central opposite, you are spoilt for bargain huntings! After a tiring day scouting or a rewarding shopping spree, you can soak your tired legs with slow laps of the concrete... More 

Was this review helpful? Yes 2
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear 919DISAPPOINTEDGUEST You rightly pointed out Orchard Gateway as the latest project that opened its doors. We are glad to say there is no more construction project within our vicinity right here in Orchard Road. More than surrounded by shopping malls, our serviced suites location is not far to get to anywhere in Singapore. We thank you for your generous... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2015

I stayed here for 3 months during October to December. I couldn't complain about anything as the stay was excellent. Brilliant location just near shopping malls & Orchard Road, mineral water swimming pool, exceptional living room with massage chairs and library, and most importantly excellent helpful staff and housekeeping which make this feels like home. Pan Pacific Serviced Suites Orchard... More 

Was this review helpful? Yes 1
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Shanty S Thank you for your vote. We are grateful for your compliments and will certainly share this with our team here. They are the ones who truly deserves the credits and also for making your stay truly flawless. More 

Canberra, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 10, 2014

Great place, wonderfully located, good rooms, nice breakfast, but most of all a fabulously helpful staff that made the stay so pleasurable. Extremely helpful and kind. Not cheap, but a very good experience in every respect.

Was this review helpful? Yes 3
AndrewYee, General Manager at Pan Pacific Serviced Suites Orchard Singapore, responded to this review

Dear Adam157 Thank you for your so many compliments. Just like you, our favourite is to quote "but most of all a fabulously helpful staff that made the stay so pleasurable". We certainly will share your feedback to our team here - it goes in many ways to recognise their dedication and service. We appreciate your time and effort in... More 

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Prices are for 1 room, 2 adults
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Staying in Orchard Road

Neighborhood Profile
Orchard Road
Shopping is a national pastime for Singaporeans, and after a visit to Orchard Road it’s easy to see why. This seemingly endless boulevard boasts a dizzying selection of shopping centers. From bargain basement foragers to designer label big-spenders, there is something for everyone. For those just browsing, there are countless restaurants, food courts, and cinemas, as well as the odd street entertainer to keep you amused. Most of the malls are connected by underground walkways, offering a break from the sun on a hot day. Bring a credit card and some comfortable shoes, and plunge into the excitement.

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