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All 13 Sentosa Island hotels

Amara Sanctuary Resort Sentosa

4.5 of 5 Resort   |   1 Larkhill Road, Sentosa Island 099394, Singapore
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Amara Sanctuary Resort Sentosa
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Ranked #12 of 13 Hotels in Sentosa Island
A recent review
4 of 5 stars reviewed 1 week ago
jude2355 Singapore, Singapore
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612 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
1 review
1 of 5 stars Reviewed 3 days ago NEW

Disaster. No one helped us with the luggage upon arrival. They did not even bother to ask if we needed help with the luggage. Their so called duty manager was the worst. she couldn't even tell us where our room was!!! She drove us to the building in a buggy, pointed to the WRONG direction and left. We had to... More

Was this review helpful? Yes
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Lumite Foremost, please accept our sincerest apologies for the disappointment expressed. It was most unfortunate that we are not able to derive more specific details in this review and would appreciate if you are able to contact us at sentosa@amarasanctuary.com - to assist us in the investigation. Thank you once again for your review and we look forward to... More

Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

3 of us including my wheelchair 88 years old mum stay here on 13th sept 2014. We arrived at 1430 hrs and was checked in without much delay. Someone was at the driveway to help me push my mum to the front desk.We requested and got the one and only elderly friendly room on the 4th floor just next to... More

Was this review helpful? Yes
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear jude2355 On behalf of all of us at Amara Sanctuary Resort Sentosa, please accept our sincere gratitude in your generous compliments and positive review! Your kind review is our greatest source of encouragement and motivation. We will not let you down and will always strive to perform better in hope to be of service to you again. Please come... More

Singapore
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Good. Shutters restaurant where we went for breakfast was reasonably priced with attentive service staff. Pool at level four has a nice view. What's bad. The rest of the hotel. Stayed two nights. Housekeeping did not clean the toilet bowl at all. Makes me cringe whenever I need to use the toilet. The act of folding the toilet paper makes... More

Was this review helpful? Yes 2
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear bleu_baleine It was most disheartening to read of your disappointment relating to your recent stay with us. The Resort does not condone mediocre standard in service/cleanliness specifically on the lackadaisical hygiene mentioned. We are extremely concerned and are treating the matter seriously. You have our assurances that the issues raised have been brought to the attention of our respective... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staying in Sentosa comes with expectations. You would expect to feel relaxed, pampered and therefore, our expectations were high. It took a little longer and slightly more steps to reach the hotel from the nearest monorail station. Location wise, so so. Upon reaching, we were ‘greeted’ by peacocks roaming freely. Nice sight for a good beginning. Check in was a... More

Was this review helpful? Yes
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Kendoarts Thank you very much for your invaluable review and kind compliments. We are truly delighted to learn that you have enjoyed staying with us and that our tranquil environment coupled with the free-roaming peacocks and spacious room appealed greatly to you. On behalf of all of us at the Amara Sanctuary Resort Sentosa, please accept our sincere gratitude... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

firstly, although the location is not on the hustle and bustle mainland of Singapore. this is what i wanted. slightly away from the hustle but not far enough away from the bustle to be near conveniences and amenities. This was a planned stay; pre-arrangements for delivered flowers to be looked after and in the room prior to us arriving were... More

Was this review helpful? Yes
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Nicholas L Foremost, a big thank you for your generous and kind review, highlighting our appealing tranquil ambiance and your approval for the pre-florist-arrangement prior your stay. Thank you! We are deeply humbled and grateful for your kind compliments and will always strive to perform better in hope to be of service to you again. Please come back soon;... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

While not as opulent or luxurious as other resorts or hotels within the same price range, Amara Sanctuary Resort Sentosa offers a uniquely tranquil stay that few other resorts can give. If you're looking to get away from the city, the crowds, or want to feel like you're not in Singapore, Amara Sanctuary is a great option. The rooms are... More

Was this review helpful? Yes
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear lagster Foremost, a big thank you for your kind review, highlighting our appealing tranquil ambiance. We are truly delighted that you have enjoyed your stay with us. The Resort truly appreciates and grateful for guests like you who see the beauty and charm of the Resort. You have our assurances that we will always strive to perform better in... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked a suite and I had a terrible experience for my stay, I thought there will be better service by paying a little more. However, it was still a disappointment. parents with babies please do not come here. I understand the checkin time is 3pm n I arrived earlier at 1pm. When I asked the reception if they could... More

Was this review helpful? Yes 2
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear alice p Foremost, please allow us to offer our sincerest apologies for the disappointment expressed. Like all hotels/resorts across the world, every request for Early Check-in is subjected to room availability, and especially so for us due to our limited room inventory. With only 140-room inventory, we are bound with limitations where early check-in can only happen if the... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is definitely dated by Singapore's standards. The exterior looks fine but it is high time they renovate the rooms! I stayed in the deluxe room. If it were brand new, I'd say they are 5 star and luxurious. But they are no longer new.. the bathroom floor and sink are stained, so is the floor of the room... More

Was this review helpful? Yes 1
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear HappyJourneys12 Thank you for your constructive review and we do apologize for the disappointment expressed in regard to the room's condition. Your invaluable suggestion for a refurbishment has seen been submitted to the higher management for their consideration. Amidst all, we are thankful for your kind compliments commending us on our appealing tranquil ambiance. In closing, thank you, once... More

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I have shared more on my blog with review on Amara Sanctuary Resort Sentosa - 2 Bedroom Pool Villa. Villa 9 was poor maintained and check in was extremely slow. Do visit my blog for more details on that. http://www.chuahbeeling.com/2014/08/amara-sanctuary-resort-sentosa-2.html

Was this review helpful? Yes 3
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear ChuahBeeLing Thank you for your review highlighting your concerns. In assurances, the Resort is in the midst of a progressive Villa refurbishment program, designed to address all the issues raised. This is in line with our commitment to ensure product satisfaction is prevalently inculcated. Thank you once again, for your review. Best Regards, Amara Sanctuary Team More

Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 24, 2014

stayed 1 night 15 Aug with family. Parking was convenient, check in lobby area reasonably clean and bright, counter staff were polite and cheerful. Even though there were hardly any other guests checking in /out, the porters pretended not to see that we needed help with luggage and strollers, so we moved it all without any 'help'. Room on first... More

Was this review helpful? Yes 5
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear jamesttt222 Foremost, please do allow to apologize unreservedly for dampening your stay with the shortfall in the cleaning standards and service expectations. It was unfortunate that we are not able to derive more specific details from your review to authenticate the shortfalls hence would greatly appreciate if you could provide us with more details by contacting us at sentosa@amarasanctuary.com.... More

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What travelers say

  • Sky pool(7)
  • Very good(6)
  • Universal Studio(3)

Additional Information about Amara Sanctuary Resort Sentosa

Address: 1 Larkhill Road, Sentosa Island 099394, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Amara Sanctuary Resort Sentosa 4.5*
Number of rooms: 140
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Also Known As:
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Hotel Sentosa Island

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