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All 13 Sentosa Island hotels

Amara Sanctuary Resort Sentosa

4.5 of 5 Resort   |   1 Larkhill Road, Sentosa Island 099394, Singapore
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Amara Sanctuary Resort Sentosa
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Ranked #12 of 13 hotels in Sentosa Island
A recent review
5 of 5 stars reviewed 1 week ago
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547 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We arrived just after 830am after a two week cruise from fremantle we had two rooms booked asking for a inter connecting room on our booking but they do not have any that was really the only let down as we had two younger children staying in a room next door they had us one room ready by 10am and... More

Was this review helpful? Yes 1
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Nathan D Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. We are also delighted to know that you appreciate our strategic location. Your generous compliments are our greatest encouragement, have been passed on to our... More

Contributor
20 reviews 20 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Amara Sanctuary is ideally located for all the attractions on Sentosa. Everywhere is easy to access on foot or the Sentosa Express. The hotel was clean and quiet and a great base for our stay. Rooms were well appointed and comfortable.

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Neil W Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you have enjoyed your stay with us. It is truly a delight to learn of your appreciation of our strategic location as well as the tranquility that the resort offers. We look forward to welcome... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It's been a year since our wedding at Amara Sanctuary Resort, Sentosa. We figured, what better way to celebrate the weekend than to have a quick getaway to the very same place? Our stay was very relaxing and we even decided to lounge around the vicinity rather than visiting universal studios! Here are some of the takeaways: 1. Despite the... More

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear dorothy c Thank you very much for taking the time to compliment us! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. Your kind compliments have been passed on to our respective departments heads to share with our staff - which I am very certain will motivate... More

New York City, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Got stuck here for a work conference. Rooms are dirty - I had to change rooms FOUR times. Carpet and curtains are stained, mold and stains on vanities and in bathrooms. Yuck. Service is abysmal - you have to chase down wait staff. Lobby smells of cheap cleaning supplies. Room service never picks up phone, then gets order wrong. The... More

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AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Mexicana555 We would like to apologize unreservedly for the disappointment expressed. Please be assured that the management does not condone mediocre service standard. An immediate analysis on the said issues has been convened with the relevant Department Heads concerned. The issues raised have been investigated and appropriate action has been taken to prevent any guests being similarly inconvenienced in... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at Larkhill Terrace Suites, and its a great getaway. The moment you open the backdoor, you can jump into the pool. Room is clean and comfortable. Breakfast spread is good. The only not so good experience is during checkin and checkout. The checkin was really slow, and there was no one being able to answer the call during our... More

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AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear py_bh Foremost, thank you very much for your kind review. We are delighted to learn that you have enjoyed your stay with us and have taken good note of your comments about the check in/out experience. Your comments about the unanswered calls have also been duly noted. We would like to assure you that the management does not condone... More

1 review
1 of 5 stars Reviewed 3 weeks ago

Was there for a staycation. our bedroom's AC wasnt working, and we called the recep to inform them and told us they will contact the maintenance personnel over, which didnt happen. Called the reception, nobody answered the phone for 45mins. Went over to the lobby, and saw 2 employees standing there not doing anything. Spoke to one of them, and... More

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Yulin Yuyu T It was disheartening to read about your experience and our sincere apologies for failing to meet your expectations. We are extremely concerned and are treating the matter seriously. We trust you will accept that the difficulties you had experienced are certainly not reflective of our normal standards. An emergency review is currently in progress to discover... More

Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

i always book aramar Hotel/resort, as they have very good services & attentive staffs. food is great! HIghly recommend To all Friends! and wanted to join as a member if i could or if staffs regconize me i hope to upgrade etc. overall decos & area are suitable & comfortble!

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Esther Y Thank you very much for your kind review! We truly appreciate your kind feedback and are very happy that you feel well-taken care of during your stay with us. Your kind compliments have also been passed on to our respective departments heads to share with our staff - which I am very certain will motivate us to... More

Melbourne, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We booked a room at the resort for a week's break. We booked the room with direct access to a lap pool and a private out door area with sun bed. The average room rate for each night was $700 so we expected a high standard. When we arrived around midnight, the reception staff were less than engaging. The room... More

Was this review helpful? Yes 3
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear Chris D Thank you very much for having taken the time to review us. We were sorry to learn of your concerns and at the outset, please accept our sincere apologies for the disappointment you have expressed. We sincerely regretted the shortfall in the services and room expectations you have mentioned and convened an immediate analysis on the said... More

Singapore, Singapore
Contributor
20 reviews 20 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was our second stay at Amara Sanctuary; the hotel has aged and has not been maintained well and it shows. We arrived early at 12 noon and understood that the rooms were not ready so we came back at 3pm, the official check in time (which we found to be fairly late). The check in queue was long and... More

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear camelot77 Thank you very much for your review. We would like to apologize unreservedly for dampening your stay with us and sincerely regretted the shortfall in the services and room expectations you have mentioned. An immediate analysis on the said issues has been convened with the relevant Department Heads concerned. Please be assured that the issues raised have been... More

Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay was pleasant, we got a deluxe room during our stay, the check in was very fast and the concierge people were very friendly. The hotel greenery is stunning and very well maintained. Peacocks roam around the grounds and birds could often be seen on the roofs of the hotel. It was very, very nice... I specially enjoy the... More

Was this review helpful? Yes
AmaraSanctuaryResort, Marketing Communications Team at Amara Sanctuary Resort Sentosa, responded to this review

Dear serenetpy Thank you very much for your generous praise of our Front Desk Associates' efficient and helpful service at point of check in. It is also wonderful to learn of your appreciation of our strategic location as well as the stunning views of the resort. All of us from the resort are very much motivated by your kind compliments... More

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Hotel Summarization (Beta)

What travelers say

  • Sky pool(7)
  • Very good(6)
  • Universal Studio(3)

Additional Information about Amara Sanctuary Resort Sentosa

Address: 1 Larkhill Road, Sentosa Island 099394, Singapore
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Sentosa Island
#9 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Amara Sanctuary Resort Sentosa 4.5*
Official Description (provided by the hotel):
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A. ... more   less 
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Also Known As:
Amara Sanctuary Resort Sentosa Hotel
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Hotel Sentosa Island

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