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All 13 Sentosa Island hotels

Moevenpick Heritage Hotel Sentosa

4.5 of 5 Resort   |   23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)
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Ranked #4 of 13 Hotels in Sentosa Island
A recent review
5 of 5 stars reviewed yesterday
Shawnado Singapore, null, Singapore
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554 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Booked a Jacuzzi Suite at Movenpick Heritage Sentosa for my wedding proposal. Co-ordinate proposal planning with Movenpick hotel staff and was amazed with their service and coordination. Proposal was executed as per plan and now i'm engaged. :) Their service was excellent, place is nice, food is good and accessible to Resort World Sentosa, Siloso Beach and Tram Station. Room... More

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Canberra, Australia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we arrived early from our flight from Rome and the staff were very helpful in assisting us to upgrade our room to a 'spa room' on the ground floor enabling us to check in and have a shower and sleep. The room and outside spa area was very very nice, bed very comfortable and pillows good to. The shower and... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for highlighting so many positive elements of your stay particularly the efficient service provided by my Front Desk colleagues and to... More

singapore
Contributor
20 reviews 20 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

I was looking forward to the stay given the good reviews and the pictures on the website. However, it was not as great as expected. It was a decent hotel, with the facilities and amenities all provided nicely, clean and etc.. Room service was available too. However, the view was disappointing, we requested for seaview room, however the seaview was... More

Was this review helpful? Yes 1
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on Trip Advisor regarding your visit to The Moevenpick Heritage Hotel, Sentosa. It is certainly never our intent to disappoint our guests or provide anything less than the best in personal service and facilities and I am sorry that we did not meet your expectations with regards to... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed for two nights; at first they didnt give us the room we booked two months ago with the excuse that they are fully booked! The "sea view" maybe was true before a new building was build in front if the hotel and in general the price really does not meet the expectation!!!!

Was this review helpful? Yes 1
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on Trip Advisor regarding your recent visit to The Moevenpick Heritage Hotel, Sentosa. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. It is certainly never our... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights at the heritage merlion room. Very spacious room and a large bathroom. However, it may be a little noisy as it faces the road and the room smelled of BBQ when there was a BBQ party downstairs. The car park lots were really limited so the valet service was very helpful.

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on Trip Advisor regarding your recent visit to The Moevenpick Heritage Hotel, Sentosa with your family. We sincerely appreciate your kind words regarding our spacious Heritage Room and its facilities within, and that our valet service was a helpful solution to your parking option. We appreciate your recommending... More

Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel was fantastic! it was beautiful, easily accessible (just opposite the monorail) and the service is splendid. hotel room: very clean rooms, especially the toilet and even the jacuzzi. staff: approachable, efficient and helpful facilities: excellent condition had a really nice stay and will definitely come back. it's worth the money.

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I do appreciate you taking the time to share your feedback from your recent stay with us at The Moevenpick Heritage Hotel, Sentosa on Trip Advisor. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for... More

Hanoi, Ha Noi, Vietnam
1 review
5 of 5 stars Reviewed 1 week ago

Really friendly hotel, great service and very nice, comfortable rooms. Lots of little touches that made my stay special, like staff going out of their way to arrange things and giving advice on places to go, good bookshops, etc. The pool area was great - I really liked being able to still on the lounge with my feet in the... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for acknowledging so many positive elements of your stay, from the friendly service provided by my colleagues, to the comfort of... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our 4 day stay at the Moevenpick hotel was great with complimentary upgrade to the Onsen Jacuzzi room. Check in was very smooth although getting to our room was a little confusing. The hotel is very conveniently located, right next to the Imbiah station where you can catch the Sentosa express to Vivo city free of charge.The room itself was... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for recognizing the many positive elements of your stay; from the fabulous location of the hotel, to the smooth check-in process... More

Wellington, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We stayed here with our two daughters 10 and 13 for four days in July 2014. The hotel reception was busy but very efficient and they gave us free icecream while we waited. Interconnecting rooms great with kids. Very clean and good service. We loved the pool too. The location was extremely convenient to all the Sentosa attractions of the... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your time at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for acknowledging so many positive elements of your stay, from the ice-cream we provide our guests on arrival, to the fabulous location... More

Senior Contributor
31 reviews 31 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our annual family staycation in September to celebrate my birthday becomes important this year because we had a bad experience last year in W hotel, so we decided to carefully pick the best and only good service hotel for our fifth year Sentosa staycation. I did have some hiccups after the reservation which I made 2 months earlier, but the... More

Was this review helpful? Yes 2
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, It is my pleasure to be of assistance to you and I truly appreciate that you have taken the time to provide your feedback on Trip Advisor regarding your recent visit to The Moevenpick Heritage Hotel, Sentosa. I am delighted to learn that despite encountering some initial communications issues with my colleagues, that we were able to provide... More

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Additional Information about Moevenpick Heritage Hotel Sentosa

Address: 23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Moevenpick Heritage Hotel Sentosa 4.5*
Number of rooms: 191
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Also Known As:
Treasure Hotel Sentosa Island
Treasure Resort Sentosa Island

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