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Moevenpick Heritage Hotel Sentosa

4.5 of 5 23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)
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Moevenpick Heritage Hotel Sentosa
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Moevenpick Heritage Hotel Sentosa
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615 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (615)
  • Mar-May only
    (175)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (177)
  • Dec-Feb only
    (103)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

It is the doubtlessly the most comfortable hotel I have stayed in. It is amazing! Everything is refreshing there! There are trees and the ocean outside the huge window in my room. I can stay there all day. Will to stay there again the next trip!

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I do appreciate you taking the time to share your feedback from your recent stay with us at The Moevenpick Heritage Hotel, Sentosa on Trip Advisor. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavours. Thank you for... More

Geneva, Switzerland
Top Contributor
52 reviews 52 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Loved this hotel! Even though we were early, the room was ready and a very lovely staff member took us to our room. The whole hotel is decorated very nicely, although does not look that great from outside. Stayed in a Hertiage Premium Room: very well appointed although small. A few negatives: the doors leading from the bedroom to the... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on Trip Advisor regarding your recent visit to The Moevenpick Heritage Hotel, Sentosa. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction for future visits. I sincerely appreciate your kind... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

The front desk customer service was friendly and was warmly welcomed by the front desk manager. He took us to our room and had was attentive to arrange the air-con to be turned on before our arrival. He also showed us some of the features usage in the room. We had our room upgraded free of charge to premium room.... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on Trip Advisor regarding your recent visit to The Moevenpick Heritage Hotel, Sentosa. We make every effort to ensure your expectations are exceeded and we sincerely appreciate your kind words regarding the excellent service you received from my Front Desk colleague who provided you and your family with... More

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked a Heritage Premium Merlion room recently. Check-in was smooth and flawless thanks to Alicia. Although we were not offered any ice-creams but you can help yourself to the free drinks at the lobby. The room has a very unique shape whereby all the different parts of the room are interconnected. Need a while to get use but personally I... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, A very happy belated wedding anniversary to you and your partner. I am delighted that you enjoyed your stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for acknowledging so many positive elements of your stay, from the... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for 2D1N at Sentosa Movenpick Heritage Hotel to get away and celebrate our anniversary! We had a great stay there as the staff upgraded our booking to the Executive Suite!! This was a great suite consisting of a separate living room, bedroom, bathroom with lots of space! There was even a nice shared dressing area with 2 vanity sinks... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed in a deluxe sea view room (room 505) for two night from 16 to 18 nov. We brought our 6 mths old infant along. We chose this hotel becoz of the positive comments and the location. Before our day of arrival, I've emailed the hotel regarding baby cot and the Lifestyle Manager wrote back in reply that they... More

Was this review helpful? Yes 1
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, Thank you for choosing The Moevenpick Heritage Hotel Sentosa for your anniversary celebration and for taking the time to provide your feedback of your recent stay with us on Trip Advisor. We truly value your opinion as it is from your comments that we are able to uphold our commitment to excellence, thus providing you with customer satisfaction... More

Paris, France
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had very pleasant stay, staff was very friendly, food was great, thanks for the hotel team for making up our vacation, we will definitely come back again as it was unforgettable stay, rooms very comfortable, noise was very less

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for recognizing the many positive elements of your stay; from the friendliness of my colleagues to the quality of our F&B... More

1 review
4 of 5 stars Reviewed 1 week ago NEW

Service was excellent from time of arrival, particularly from the lovely Caucasian lady at the front desk. Received a complimentary room upgrade, complimentary ice cream while waiting for our room to be ready and chocolate cake as it was our anniversary. Convenient location, right smack across the monorail and within walking distance to attractions nearby. Only downside was the cleanliness... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your time at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for acknowledging the many positive elements of your stay, particularly the upgrade to our Heritage Premium Room by Vlada, our Lifestyle Manager,... More

Singapore, Singapore
Top Contributor
53 reviews 53 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I went for a staycation in sentosa in a weekend. We chose this hotel because of the onsen jacuzzi room. Check in was done at 3pm and the reception staff guided us into our room to briefly explain the room features. We were given complimentary ice cream whilst waiting to be checked in. The pros of the... More

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your recent stay at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for recognizing the many positive elements of your stay; from the design and layout of our Onsen Suite and the facilities... More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Book this hotel last minute and was up for a surprised when I got an complimentary upgrade to their beautiful Onsen Suite which features a private outdoor jacuzzi. The staffs are very friendly and helpful, always trying to make an extra mile for their guest. I will definitely visit this hotel again in the near future.

Was this review helpful? Yes
Philip J, General Manager at Moevenpick Heritage Hotel Sentosa, responded to this review

Dear Guest, I am delighted that you enjoyed your time at The Moevenpick Heritage Hotel, Sentosa and I sincerely appreciate that you have taken the time to post a review of your experience on Trip Advisor. Thank you for your kind words, I was happy to hear that you enjoyed the upgrade to one of our Onsen Rooms, which features... More

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Additional Information about Moevenpick Heritage Hotel Sentosa

Address: 23 Beach View, Sentosa Island 098679, Singapore (Formerly Treasure Resort Sentosa)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Moevenpick Heritage Hotel Sentosa 4.5*
Number of rooms: 191
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Also Known As:
Treasure Hotel Sentosa Island
Treasure Resort Sentosa Island

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