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All 13 Sentosa Island hotels

W Singapore Sentosa Cove

5.0 of 5 Hotel   |   21 Ocean Way, Sentosa Island 098374, Singapore
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Ranked #4 of 13 hotels in Sentosa Island
A recent review
5 of 5 stars reviewed 2 days ago
Nafem South Australia, Australia
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552 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Celebrated our anniversary at W over the long weekend and I am very disappointed with the service and experience. More disappointed as I just stayed in W taipei and the branch in Singapore is pale in comparison. Upon arrival at the hotel, we did not had anyone helped with our luggage but we did have a young looking chap like... More

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South Australia, Australia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

After coming from malaysia, this place is mind blowing. Best 5 star we have stayed in, amazing breakfast buffet. Makes Australian 5star hotels look 3 star. Stayed in fabulous room. Free transport around island sentosa, very good place for all, super clean and service is very good. Lots of restaurants close walking distance which are also very good upmarket quality... More

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Singapore River, Singapore
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

I have stayed at several W's and indeed twice at Singapore Overall W concept is upscale Boho style, relaxed especially for younger "trendy" guests but the W Singapore is a very noisy, overrun with loud out of control children, with facilities that cannot cope with allot of guests outside access is totally absurd. I would strongly suggest that young/romance etc... More

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Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed 5 nights at the W and overall felt really good about our stay, there was a lot more positive than negative. First of all the decor and and facilities of the hotel are upmarket and polished, from the time we arrived and were welcomed by the door staff, through to check out, almost all staff treated us with... More

Was this review helpful? Yes 1
Hong Kong, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I have stayed in W Singarpore for 5 days with my family (wife and 5 years old daughter) for vacation purposes. In general the quality of the hardware of the hotel is very good except for the size, it's quite small and hence thre is no kid club and no much choice for foods and drinks. However, the quality of... More

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Singapore, Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Love the view from my room overlooking the marina, makes one forget that you are actually in Singapore. The fact that the pool is open 24 hours, it's simply an added factor to the success of the hotel and they have a pool bar inside which not many hotels in Singapore will have. The room is chic, clean and staffs... More

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Singaopre
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

The W Sentosa occupies perhaps one of the most exclusive spots in Sentosa.. With a marina at its foreshore and lots of restaurants just a 3 minute walk away. The drive to the W is pleasant and the grounds at the W was well maintained, and the swimming pool blending well with the manicured grounds. The outlook of the hotel... More

Was this review helpful? Yes 1
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hello jules_s13, Thank you for taking your time to write to us with your feedback. I am very sorry to learn about your experience with us. We do care about the Earth, and so our engineering team has immediately looked into the room temperature issues that you have mentioned about. Regarding your room make up issues, my apologies for the... More

New Delhi, India
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Sentosa to complete our Singapore experience and stayed for 2 nights in month of March 2014. W Hotel is a mix of contemporary artistic influence, natural beauty, and elegant extravagance. Somehow, it all manages to work together, making a visit to W Hotel Singapore both impressive and memorable at the same time. Ambience at W Hotel Singapore is... More

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StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hello Vizzyg, Thank you for your feedback. I am glad to know you had an enjoyable stay here with us and I loved the way you described us! I will definitely share your comments regarding our service with our talents (staff) to remind them to be friendlier, helpful and more proactive. Once again, thank you for staying with us. We... More

Singapore
Contributor
15 reviews 15 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in the Fabulous Room in W Hotel. The room was pretty spacious, well designed and well equipped. The pool was amazing, it's huge so it's never crowded at any time of the day. W is located in Sentosa Island so travelling to the city may be a bit of a hassle. There's free shuttle service to the city... More

Was this review helpful? Yes 1
StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hello Rachel N, Thank you for your review. I am glad to know that you enjoyed staying with us. I have already conducted discussions regarding your comments on our shuttle services together with my team, and we will try to make sure our shuttle bus arrives on time in future to avoid confusion and inconvenience. We appreciate your feedback and... More

Singapore
Top Contributor
147 reviews 147 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros (1) Nice modern room of a comfortable size. Decor is similar to Hard Rock Hotel but is a more upscale version. (2) Nice big pool with stuff to play with. (3) Pretty boardwalk next to it with restaurants. Cons (1) Food was very expensive and not good. Sunday brunch was $100 plus. The food was definately not worth paying... More

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StephaneFabregoul, General Manager at W Singapore Sentosa Cove, responded to this review

Hello Kallang, Thank you for your review. Please allow me to share with you that we have different themes in W hotels around the world. Do check out the other W hotels, as our brand concept is actually quite different from Hard Rock Hotel. Regarding your negative experiences here with us, I will discuss your review with the related departments... More

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Additional Information about W Singapore Sentosa Cove

Address: 21 Ocean Way, Sentosa Island 098374, Singapore
Phone Number:
Location: Singapore > Sentosa Island
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 13 hotels in Sentosa Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — W Singapore Sentosa Cove 5*
Official Description (provided by the hotel):
Inspired by a dynamic cosmopolitan lifestyle, mixed with Sentosa’s vibrant natural surroundings, W Singapore - Sentosa Cove adopts this narrative, blurring the line between cosmopolitan city-state and the beauty of untamed nature. This glowing jungle blends the cosmopolitan structure of the city with the atmosphere of Sentosa Island, where luscious greenery and high-octane entertainment gives the island a pulsating energy.ENERGY MIXES WITH NATUREHome to lush rainforests, golden sandy beaches, a deep-water yachting marina, and luxurious residences, Sentosa Island is a playground for both global jetsetters and locals alike. W Singapore - Sentosa Cove features 240 sea and marina facing guestrooms. Exercise in the state-of-the-art fitness center - FIT, relax by the outdoor pool WET and rejuvenate at AWAY Spa including 5 private treatment rooms. ... more   less 
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