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All 13 Sentosa Island hotels

The Singapore Resort and Spa Sentosa, Managed by Accor

4.5 of 5 Hotel   |   2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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73%
Ranked #7 of 13 hotels in Sentosa Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Marion J Auckland Central, New Zealand
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94 people have reviewed this hotel

Traveler rating
    31
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    4
    5
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38
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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There are newer reviews for The Singapore Resort and Spa Sentosa, Managed by Accor
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Sydney, Australia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay at SRSS was pleasant enough. The grounds are lovely, the swimming pool was nice, koi ponds, etc. The room was spacious but needs an update. My only real gripe was the poor service in the Terrace restaurant and the attempt to charge $60 corkage fee.

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Ron H, Thank you taking the time to share your review with us. I am happy you've enjoyed staying with us amidst lush greenery and being close to nature. We will soon be starting refurbishment on our guest rooms and various parts of the hotel. I will also relook into the service standards of my ambassadors so as to... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We chose to stay at The Singapore Resort and Spa Sentosa to celebrate our first anniversary because we knew that it was a reliable option with one of the best values on Sentosa Island since we have stayed there sometime last year when it was called The Sentosa Resort and Spa. The hotel is currently undergoing a transition because it... More

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear JNLSingapore, Happy First Anniversary! Thank you for the wonderful review which we very much appreciate. This beautiful resort is the first hotel on Sentosa and has indeed been very well maintained over the years. We understand your concern with the Sunday Brunch crowd utilising the swimming pool after meals. However, as they are guests who enjoy spending an afternoon... More

Melbourne
Contributor
14 reviews 14 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The beds in this hotel are rock hard and awful. The service is terrible staff are lazy and inattentive. We are still staying here and just want to leave. Will never be coming back to this hotel do yourself a favour and stay somewhere else !!!!!!!

Was this review helpful? Yes 3
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Angelpepper, I am very concerned about your feedback. I understand our Rooms Division Manager have since spoken with you to address your concerns. If there is anything else we can do to make your stay more enjoyable, please feel free to let us know. Warmest regards, Vincent Lelay General Manager More

Bangalore, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

its a classic resort style hotel. reasonable long walks between room and lobby and room and restaurants. just had two restaurants - a regular one and a fine dining. that was puzzling. the gym is far away and ironically requires golf cart to visit. POSITIVES - relaxed place. very quiet. great rooms. great breakfast spread etc. NEGATIVES - 30 minute... More

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Varkap, Thank you for the review of your recent stay with us. I'm glad you've enjoyed the serenity our resort has to offer and the wonderful spread at breakfast. We hope to welcome you back at the resort when you next visit Singapore. Warmest regards, Vincent Lelay General Manager More

Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We had a great experience here as a family of four. The staff were friendly and helpful and the complimentary upgrade to the Opera Suite was very much appreciated as we are valued ACCOR hotels guests. Some of the services were inconsistent (room servicing - two bottles of complimentary water one night, then four the next; chocolates on two nights,... More

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Silv712, I am delighted to read your positive feedback regarding regarding your recent stay at The Singapore Resort & Spa Sentosa. We do take guest feedback seriously and will be sure to look into the areas of concern you've mentioned to improve on the service standards. Thank you for being such supportive Accor hotel guests and we hope to... More

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Additional Information about The Singapore Resort and Spa Sentosa, Managed by Accor

Address: 2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Singapore Resort and Spa Sentosa, Managed by Accor 4.5*
Reservation Options:
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Also Known As:
The Sentosa Hotel Sentosa Island
The Sentosa Resort And Spa
The Sentosa Island Hotel
The Hotel Sentosa Island

108 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Sentosa Island #5 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Perched high atop a cliff amid landscaped tropical gardens, The Singapore Resort & Spa Sentosa, Managed by Accor on Singapore's Sentosa Island is one of Asia's best kept secrets. It is a stylish, tranquil sanctuary with superb facilities and designer guestrooms in 27 acres of lush greenery, just 10 minutes' drive from the business district. The Singapore Resort & Spa Sentosa has 174 deluxe rooms, 37 suites and four exclusive villas. Koi-filled ponds welcome guests through corridors to the East and West wings. The rooms exude a luxurious and warm welcoming feel with plush interior and contemporary comfort. ... more   less 
Number of rooms
215

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