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The Singapore Resort and Spa Sentosa, Managed by Accor

Certificate of Excellence
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2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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The Singapore Resort and Spa Sentosa, Managed by Accor
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395 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
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Hsinchu, T'ai-wan, Taiwan
Level Contributor
91 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights, while visiting Sentosa. As others here have mentioned, the building works in progress are extensive, and we would have stayed elsewhere if I'd known in advance. Room was nice, but the 'garden view' didn't really live up to expectations - not unless your garden is a car park. Breakfast was good, we particularly enjoyed... More 

Was this review helpful? Yes
Oslo, Norway
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Spent a few days here with my boyfriend, the hotel room was nice and there were peacocks walking around on the grass outside and beautiful koi fish in the water. The staff were nice as well, they answered our questions and were helpful in general. There is a bus leaving for certain stops in the city once in a while,... More 

Was this review helpful? Yes 1
HM_FrederikDeman, Hotel Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Bonjour, Thank you for your review on TripAdvisor. I am very delighted to know that you enjoyed your stay, had a wonderful time and most importantly are happy with our Ambassadors’ services rendered to you. Aside to that, I am sorry that you had many mosquito bites while drinking at the hotel. Just to share that we have scheduled regular... More 

Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a few days as a hub to explore Sentosa and to some extent Singapore (already know much of it). We were delighted to be upgraded upon arrival and enjoyed the junior suite very much. Transportation was good with bus 3 or the hotel's shuttle. We would have like to walk a bit more around Sentosa but the... More 

Was this review helpful? Yes 1
HM_FrederikDeman, Hotel Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Bonjour, Thank you for your review on TripAdvisor. I am very delighted to hear that you enjoyed your stay and had a wonderful time. We always ever ready to go our way to make our guests stay as comfortable and as welcome as possible. This includes providing alternative facilities that caters to the adults and young that are not available... More 

Western Australia, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Took my grandson, he loved it, hes 5, the staff are excellent, treated him like Royalty, he and us had the best time, its clean, friendly and the rooms and food are beautiful, we are going back in september, it will be our third stay there, we wouldn't stay any where else on the island, this is the best

Was this review helpful? Yes 2
HM_FrederikDeman, Hotel Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Bonjour, Thank you for your review on TripAdvisor. It is heart-warming to receive generous and kind feedback from our repeat loyal guests. We continuously strive to always deliver more than expected and make our guests feel welcome. Once again, thank you and we look forward to see you again in September! With Warmest Regards, Frederik Deman Hotel Manager More 

Taupo, New Zealand
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is a will be a fabulous hotel to stay at but my advice is to check out the extent of the building works. We were booked from the 4 to 7 July and the interruption of the building works was at an unacceptable state. Two closed restaurants, no view of the sea, no swimming pool, screens around everywhere and... More 

Was this review helpful? Yes
HM_FrederikDeman, Hotel Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Bonjour, Thank you for your review on TripAdvisor. We will be presenting a revamped luxury resort experience when we rebrand to Sofitel Singapore Sentosa Resort & Spa. Thus, although renovation works are currently on-going, we are cautiously and continuously working to keep disruptions to a minimal. This includes providing alternative facilities in replacement to areas that are temporarily affected. We... More 

Singapore, Singapore
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We love the service and ambiance of the hotel. As we are celebrating my partner's birthday, they even arranged for a complimentary cake, room decoration and a visit to So Spa to try out their facilities. Room was a little old but still cosy. Hotel was undergoing renovation then in May and directions wasn't very clear. What would deter me... More 

Was this review helpful? Yes
HM_FrederikDeman, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Bonjour, Thank you for your review on TripAdvisor. I am delighted to hear that you fell in love with our service, the hotel’s ambiance as well as have the opportunity to try the facilities at So Spa. As you know the renovation works are currently on-going, and we are cautiously and continuously working to keep disruptions to a minimal. Nonetheless,... More 

Cologne, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is a peaceful place on the crowded island sentosa. The service is great and friendly, the staff is extremely attentive and caring. We enjoyed to stay here a lot. Would definitely come back, if visiting Sentosa Island again.

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear michaelhp77, Thank you for sharing your lovely experience with us on TripAdvisor! It is with great pleasure to read that you had a wonderful and memorable experience and received a extremely attentive and caring service from our friendly Ambassadors. I look forward to welcome you back for yet another Magnifique stay with us soon. Warmest Regards, Vincent Lelay General... More 

Kuala Lumpur, Malaysia
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is awesome. The check in was hassle free. We were a family a 3, upon checking in they upgraded our room to a suite and it has been great. The Opera suite comes with a living room which is spacious and modernly decorated. The bathroom is designed with lovely mothers of pearls tiling. The bedroom itself is... More 

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Patiencegin, Thank you for sharing your great weekend getaway with us! It is with great pleasure to read that you had a relaxing stay with us and that you enjoyed our newly refurbished Tranquility Wing in our luxurious Opera Suite. I have taken note of your feedback and will continue to work towards providing an overall excellent experience at... More 

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