We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Sentosa Island hotels

The Singapore Resort and Spa Sentosa, Managed by Accor

4.5 of 5 Hotel   |   2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
Hotel amenities
Save Saved
You added The Singapore Resort and Spa Sentosa, Managed by Accor to your Saves list
The Singapore Resort and Spa Sentosa, Managed by Accor
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
77%
Ranked #6 of 13 hotels in Sentosa Island
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mabel_Chin Singapore
  • Reviews (61)
  • Photos (92)
  • Amenities
  • Q&A
  • Room tips (17)
  • Location
  • More
Write a Review

61 people have reviewed this hotel

Traveler rating
    23
    25
    6
    4
    3
See reviews for
25
13
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I had the pleasure to be a guest at The Singapore Resort & Spa on Monday 7th July 2014. I was most impressed during my stay by the customer service provided by your staffs, especially Ms Yvette, who definitely went beyond the call of normal duty to make guest' experience very memorable. My friend and me enjoyed every bit of... More

Was this review helpful? Yes
Carcassonne, France
1 review
1 of 5 stars Reviewed 3 days ago NEW

The concierge service was unbelievably rude. When I approached the staff "Shukor", asking about shuttle service, he refused to engage and looked away dismissively, rudely saying the bus comes at "7.15, 7.45, 8.15, 8.45, 9.15, 9.45, 10.15, 10.45"... and he kept repeating "7.15, 7.45, 8.15, 8.45, 9.15, 9.45, 10.15, 10.45" whilst looking away. I thought I could give your concierge... More

Was this review helpful? Yes 1
Melbourne, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed there for 5 nights and I definitely think it was the best place to stay on Sentosa and I would possibly say Singapore!! Beautiful surroundings and the rooms were very good for the price, the pool was fantastic and we didn't go to the beach (as I'm a beach spoilt Aussie and the beach looked clean but is... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Great resort, pool, beach access, gym and spa. Would happily consider staying again apart from the horrible atmosphere on a Sunday. Not quite sure why but hotel management seem to think it's a good idea to invite in drunken yobs to ruin the resort for the guests. Does not then feel like a pleasant place for families. This happened on... More

Was this review helpful? Yes
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear PAMMYG1967, Thank you for your feedback which we take seriously. We are glad you've enjoyed your stay at the resort despite the not so plesant environment you've mentioned on Sundays wiht our drunken guests. We will look into ways to try and prevent this in the future. We hope to welcome you back at The Singapore Resort & Spa... More

Senior Contributor
34 reviews 34 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort is a good place for a weekend escape. You have more tranquility and quiet environment considering the busy Singapore even in sentosa. The hotel have almost all necessary amenities but they are quite a distance away. You are expected to take buses and ask for transport to nearby places. Good if you want to avoid crowd and relax... More

Was this review helpful? Yes 2
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Danny170000, Thank you for your comment on your recent stay with us. I'm glad you've enjoyed your the tranquility and lush surrounding we offer at the resort. We also provide two-way shuttle buses to VivoCity as well as to Paragon Shopping Centre along Orchard Road. We hope to welcome you back at our resort in the near future. Warmest... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed at the Singapore Resort & Spa Sentosa in May. Its very convenient as it provide free shuttle bus from Vivocity (Entrance beside Crystal Jade) directly to the resort. The check-in was fine and the staff personally walked us to our room and explained everything in details. It takes a while for the air-conditioner to cool the room, probably the... More

Was this review helpful? Yes
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear yanah_jet, Thank you for the very detailed review you've shared with the netizens on TripAdvisor. I am glad you've enjoyed your stay with us and hope to see you back at our resort very soon. Warmest regards, Vincent Lelay General Manager More

uk
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked a garden villa a few months back through their own hotel website (Sentosa Beaufort) and recently had to cancel it and re-booked (fully paid) for a different time period. I attempted to cancel the original booking by telephone and was directed to an email address under Accor. I emailed them twice, once through that email and again through... More

Was this review helpful? Yes 1
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear lis282, Thank you for your feedback. We apologise for this service lapse as this is certainly not the service standard that our hotel adopts. As you may be aware, we have changed management since the end of March and we are now known as The Singapore Resort & Spa Sentosa, Managed by Accor. Can we please trouble you to... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Attending an wedding at the resort (June 13 to 15, 2014) recently, my wife and I are very impressed with the resort hotel. Service is first class, staffs are friendly and helpful, and the breakfast is good. It is only the price is too steep!

Was this review helpful? Yes
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear SKL0h. Thank you for your review which I'm happy to read about. We take pride in providing great service and I'm glad that my ambassadors are friendly and helpful during your stay. We hope to have you and your wife back at our resort in your next visit to Singapore. Warmest regards, Tony Chisholm General Manager More

Surabaya
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just stayed at this hotel @June 19-20 with my husband and 6th year old daughter, my experiences was: 1. The hotel was nice. 2. The hotel Department was very helpful : I emailed FO department that I will have late check in and they answered, I do my check in @11 pm and the receptionist do as fast as... More

Was this review helpful? Yes 1
GM_TonyChisholm, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Len222013, Thank you for your kind feedback about our resort. I'm glad you've enjoyed your recent stay with us and will look into the area you've mentioned with my ambassador accordingly. We hope to welcome you back to our resort during your next visit to Singapore. Warmest regards, Tony Chisholm General Manager More

Owners: What's your side of the story?
If you own or manage The Singapore Resort and Spa Sentosa, Managed by Accor, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Singapore Resort and Spa Sentosa, Managed by Accor? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Singapore Resort and Spa Sentosa, Managed by Accor

Address: 2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Singapore Resort and Spa Sentosa, Managed by Accor 4.5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Travelocity, Hotels.com, Expedia, Tingo, BookingOdigeoWL, Despegar.com, HotelTravel.com, Agoda, Otel and Venere so you can book your The Singapore Resort and Spa Sentosa, Managed by Accor reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Sentosa Hotel Sentosa Island
The Sentosa Resort And Spa
The Sentosa Island Hotel
The Hotel Sentosa Island

92 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Room/suite (3)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (50)

Management photos: Courtesy of the property manager

Viewed
All management photos (32)
Viewed
Pool/beach area (3)
Viewed
Room/suite (15)
Viewed
Dining (4)
Viewed
View from room (1)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Sentosa Island #5 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Perched high atop a cliff amid landscaped tropical gardens, The Singapore Resort & Spa Sentosa, Managed by Accor on Singapore's Sentosa Island is one of Asia's best kept secrets. It is a stylish, tranquil sanctuary with superb facilities and designer guestrooms in 27 acres of lush greenery, just 10 minutes' drive from the business district. The Sentosa, A Beaufort Hotel has 174 deluxe rooms, 37 suites and four exclusive villas. Koi-filled ponds welcome guests through corridors to the East and West wings. The rooms exude a luxurious and warm welcoming feel with plush interior and contemporary comfort. ... more   less 
Number of rooms
215

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer