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The Singapore Resort and Spa Sentosa, Managed by Accor

Certificate of Excellence
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2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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The Singapore Resort and Spa Sentosa, Managed by Accor
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312 reviews from our community

Traveler rating
    115
    124
    47
    13
    13
See reviews for
107
117
7
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Being an Accor group loyal, I chose this place for my stay in Singapore. We had stayed at Novotel Singapore and Amarterra Bali on the same trip and we could feel a big contrast. Overall, the attitude of all staff members was very rude. One of the restaurant staff greeted us by saying "No Indian food at this time" I... More 

Was this review helpful? Yes 2
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The Peacocks: While they are a sight to behold, the peacocks that roam all over the hotel grounds are not the responsibility of the hotel. So when they come up to your table in the hotel restaurant and take food from your plate, even after failed attempts to chase them away, the hotel is not responsible for any loss. The... More 

Was this review helpful? Yes 4
Dubai
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

I stayed once in this hotel while traveling for business. Its really a relaxing place, very quiet and exotic with peacocks going around ( sometimes waking you up in the morning) rooms are clean, food is good, breakfast fantastic. Swimming pool is nicely set in the garden between exotic trees - a really zen atmosphere. I tried the spa and... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Many dull edges that need to be fixed There is a great pool but no outdoor jacuzzi Their food is AMAZING! The room servicing leaves a LOT to be desired Manager tried fixing problems when I raised them

Was this review helpful? Yes 2
sandy,beds
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed here for two nights on our return journey from Sydney to London. My husband and I traveled with my elderly mother who had problems with her balance and walking after the flight. The two reception staff noticed this and as we went to register they were already getting a wheel chair and moving our rooms to the ground... More 

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear chris_mSandy_beds, Thank you for your review on TripAdvisor. It's great to hear that our Ambassadors have impressed you with their quality services that we provide to our guests at the resort. It is our utmost importance that our guests are well-taken care of during their stay here with us. I will personally pass on your kind compliments to the... More 

Willemstad, Curacao
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

The Singapore Resort and Spa Sentosa is one of the best hotels in Singapore. Nice atmosphere, good service, very nice rooms and big, good service and the staff is very well trained and provide the best service. The area is very nice, no high rise hotel, nice garden, a nice fauna surrounding the hotel. The area is very peaceful and... More 

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Shazany, Thank you for your lovely feedback on TripAdvisor! The hotel is built on 24 acres of lush greenery, spread across two wings and we have received numerous comments from our guests like yourself who loved the serenity the resort provides. It is of my utmost importance that our guests are well-taken care of while their stay with us... More 

Brisbane, Australia
Top Contributor
118 reviews 118 reviews
17 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I never stayed at Sentosa before during my travels to Singapore over the last 45 years, but because of the good offers at the moment I decided to give it a go and loved every minute of it. I sometimes had to remind myself which part of Asia I was, as it is so different from the city. The hotel... More 

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear AWCostless, Thank you for sharing your lovely experience with us on TripAdvisor. The hotel is built on 24 acres of lush greenery, spread across two wings and we have received numerous comments from our guests like yourself who loved the serenity the resort provides. I am glad to know that you have enjoyed the cuisine offered at our restaurant,... More 

Mumbai (Bombay), India
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Located on Sentosa island, the property commands excellent views of the ocean. Peacocks roam over the campus, adding variety and charm. The breakfast spread is good but could have greater orientation for Vegetarian guests. Rooms are reasonably large and comfortable. The Spa and Gym are located at some distance but carts are readily available for ferrying guests.

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear RajeevP304, Thank you for sharing your experience with us on TripAdvisor. The hotel is built on 24 acres of lush greenery, spread across two wings and we have received numerous comments from our guests like yourself who loved the view and serenity the resort provides. I do agree that our resident peacocks are an added delight for guests in... More 

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