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All 13 Sentosa Island hotels

The Singapore Resort and Spa Sentosa, Managed by Accor

5.0 of 5 Hotel   |   2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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Ranked #7 of 13 Hotels in Sentosa Island
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Peter L Singapore, Singapore
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168 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
1 review
3 of 5 stars Reviewed yesterday NEW

We enjoyed a good spread at breakfast table..However,service was slow.Not a good location to bring old folks.Need to walk a long distance to the beach.Room was infested with mites.Phone and TV was not working properly.

Review collected in partnership with Accorhotels.com

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Switzerland
Top Contributor
90 reviews 90 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for 3 nights and I would return. My room was a little tired and I understand renovations are planned. However that did not detract from the great service, amenities and food quality. Solid breakfast, great lunches and the fish is always exceptionally cooked. Easy access off the island and about 30 mins from the airport.

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Perth
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been going here for over 20 years and always enjoy the experience. Like us it is starting to date but we re told that a refurbishment plan is underway. Rooms are good, breakfast great (loved the omelettes made for us), and the staff very helpful. nothing better than being out shopping and coming back at night to have... More

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Perth, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

If you are in singapore to relax and wind down there is no better place you can laze by the pool relax with some cocktails at the bar or take a small walk down some steps right onto many fantastic beaches and beach bars.

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London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This hotel is definitely not a five star hotel. The lobby is beautiful but deceiving as the rooms are not up to the same standard. There was stains on the carpet and hairs in our bath, it was disgusting. The pool is vile with animal faeces around the pool area, presumably from the peacocks wandering around. I witnessed a small... More

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Valerie C, Thank you for sharing your feedback on your recent stay with us. I am disappointed to read of your experience and have spoken with my Housekeeping team to be more diligent in their daily task. Retraining will also be arranged for these ambassadors to upkeep the service standards of the hotel. As you may be aware, free... More

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel was pleasant, surroundings really stunning, and pool area clean and relaxing. Beach a couple of steps away... and the whole of Sentosa Island at your fingertips. Stunning hotel for a family holiday, and staff go the extra mile to assist - always with a smile! Singapore for South Africans is a really great destination - 10 hour direct flight,... More

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Singapore
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Quiet and peaceful resort. Room was okay, bathroom was huge. Our room overlooked a garden. We enjoyed our stay here. 10 min walk to the nearest beach. Quite a distance to Resort World/Universal Studios but hotel offers shuttle service. Ideal for couples. For families, I prefer to stay in one of the 5 hotels in Resort World.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My stay was mediocure. Not the best but surely not the worst. Shuttle service from vivocity every 30 min was good and on time. Hotel lobby, was grande and had a nice vibe to it. I had a room in the west wing, nice and quiet. Room was spacious but bed uncomfortabel: mattress was to hard for my liking. Woke... More

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear N K, Thank you for taking time to share with us your feedback. I wished you had approached one of our ambassadors during your stay about the hard mattress so we can quickly find something suitable for your back to enjoy the rest of your stay. I have spoken to my ambassadors at So SPA about your concern. Please... More

New Delhi, India
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The resort is very beautifully made and managed. You can see peacocks roaming around which adds to the beauty. Rooms are very spacious and adequately equipped. The staff is very cooperative and helpful. Small pounds near the rooms are also adds up to its aesthetic charm. Tajong beach is very near to the resort and the staircase which leads to... More

Was this review helpful? Yes 2
Perth, Western Australia, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Last week a friend and I stayed at the above resort, my must stay in Singapore from now on. Just a short taxi ride from the city it is lovely to have the grounds to wonder and enjoy the ponds, peacocks which are very entertaining, the staff are lovely very warm and welcoming. We have stayed in hotels in the... More

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Lesley B, Thank you so much for your wonderful review. We are very proud of passionate ambassadors like Irekah and Edina for shows exemplery service standards for our guests. I am delighted that your friend had a great time at So SPA. The next time you visit us, please do try our signature massage and dine at our award-winning... More

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Additional Information about The Singapore Resort and Spa Sentosa, Managed by Accor

Address: 2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Singapore Resort and Spa Sentosa, Managed by Accor 5*
Number of rooms: 215
Reservation Options:
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Also Known As:
The Sentosa Hotel Sentosa Island
The Sentosa Resort And Spa
The Sentosa Island Hotel
The Hotel Sentosa Island

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