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The Singapore Resort and Spa Sentosa, Managed by Accor

Certificate of Excellence
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2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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The Singapore Resort and Spa Sentosa, Managed by Accor
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325 reviews from our community

Traveler rating
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    132
    47
    14
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
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    (325)
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    (63)
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Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I got married just over the weekend and my wedding venue is at Suburbia, a restaurant which is merely 3 minutes away from Sentosa Resort and Spa resort. Since it is the nearest hotel to the restaurant & being an Accor Advantage member, this hotel is the right choice but hear me out more: Pros: I booked the Villa du... More 

Was this review helpful? Yes 2
Bangalore
Top Contributor
61 reviews 61 reviews
15 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First things first, The resort is undergoing upgrades so few areas are under renovation but that does not impact visitor facilities. The resort is located just opposite to Sentosa golf club, not very far from Sentosa Island entrance. Taxis in Singapore are very reasonable and I paid about 14$ from East Coast road to this resort. Checkin was smooth, no... More 

Was this review helpful? Yes 1
Manchester
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

After arriving at The Singapore Resort & Spa Sentosa following a long flight from the UK, we were greeted at reception by lovely friendly staff. Our room was beautiful, very clean with a huge very comfortable bed, overlooking the gardens complete with peacocks who occasionally showed us their glorious tail feathers. From the beautiful pool area we walked through the... More 

Was this review helpful? Yes 1
sydney
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Location: heights of Sentosa, not directly on the beach but accessible by stairs and free buses. Site: beautiful area around the swimming pool Rooms: a little dark and outdated, but spacious and the suites have two separate rooms. No balcony. Quite complex corridors. Is undergoing renovation . Beds of excellent size but mattress only good not excellent. Coffee and water... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Worst customer service. 1) We reached the hotel around 8.00p.m. No one was at the entrance thus the taxi driver dropped us out with luggage. We saw a staff talking to other guest so we stood for an acknowledgement from her. After looking at us few times she asked us if we were checking in to which we said yes,... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful and memorable experience.High quality of service. Staff were very friendly and professional.Breakfast was extensive and certainly exciting enough .The rooms were clean.You can see peacocks at the resort .It was a cozy and comfortable stay at the resort.

Was this review helpful? Yes 1
Yokosuka, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here this past January for 4 nights. The room was nicely designed, the bathroom suite was beautiful. Room service was a little too pricey for the quality of the food, but that's what you expect from a resort hotel. The bed was not as comfortable as I would have liked. It was a "king" sized bed; the partition... More 

Was this review helpful? Yes 1
Mhow, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Santosa Resort and Spa is located at the Southern tip of the Sentosa Island in Singapore which is just about a 45 min drive from the airport. The resort is spread over a large acreage with its various wings spread out amongst the lush island greenery with a secluded beach at the southern tip. The resort has a lot of... More 

Was this review helpful? Yes 3
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Zubin49, Thank you for sharing your experience with us on TripAdvisor. The hotel is built on 24 acres of lush greenery, spread across two wings and we have received numerous comments from our guests like yourself who loved the view and serenity the resort provides. I am delighted to know that you have enjoyed the guests rooms, cuisine at... More 

London, United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just come back from 3 nights here tagged on to our stay in Singapore itself. What a good choice. The hotel was top notch, with first rate staff, especially Alex and his team in the Pavilion. Compared to the other Sentosa hotels this was great value at about £150 a night for the room. The grounds are wonderful too, as... More 

Was this review helpful? Yes 4
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Flooj12, Thank you for your kind compliments and also for sharing your lovely experience with us. I am pleased to know that you had an amazing time at the resort, enjoying the cuisine from The Pavilion and receive exceptional service from our Ambassadors. It is our utmost importance that our guests are well-taken care of while their stay here... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The communication after book online via email for questions asked and booking restaurant and voucher for Birthday cake was excellent. Check in was great. The room was great and the welcome snacks were good and the note. The toilet smelt of urine probably needs redecoration smell seemed to be in the flooring would help if deodorant spray was in the... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear lynne_steele1, Thank you for choosing to celebrate your special occasion with us and for sharing you experience with us on TripAdvisor. I have taken note of your feedback regarding the shortfall in service and I assure you that we are in the midst of conducting rigorous training programs for our Ambassadors to provide excellent service to our guests. The... More 

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