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The Singapore Resort and Spa Sentosa, Managed by Accor

Certificate of Excellence
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2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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The Singapore Resort and Spa Sentosa, Managed by Accor
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328 reviews from our community

Traveler rating
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    133
    47
    14
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Korean first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (328)
  • Mar-May only
    (66)
  • Jun-Aug only
    (102)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (72)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

2 night stay with 3 kids - Sentosa Spa and Resort went out of their way to make us feel very welcomed and pampered! Add the gorgeous peacocks coming by every morning to say hi each day - perfect! Thanks for making the family's first visit to Singapore so memorable!

Was this review helpful? Yes 1
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were travelling with a 12 month baby girl to celebrate her 1st birthday at the resort. We were taken away by their hospitality and kind staff. They made our stay including our celebrations most memorable. Additionally, our room service to the view was perfect. They provided us with cot for our little girl. We love the... More 

Was this review helpful? Yes 2
Singapore, Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I got married just over the weekend and my wedding venue is at Suburbia, a restaurant which is merely 3 minutes away from Sentosa Resort and Spa resort. Since it is the nearest hotel to the restaurant & being an Accor Advantage member, this hotel is the right choice but hear me out more: Pros: I booked the Villa du... More 

Was this review helpful? Yes 5
Bangalore
Top Contributor
73 reviews 73 reviews
16 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

First things first, The resort is undergoing upgrades so few areas are under renovation but that does not impact visitor facilities. The resort is located just opposite to Sentosa golf club, not very far from Sentosa Island entrance. Taxis in Singapore are very reasonable and I paid about 14$ from East Coast road to this resort. Checkin was smooth, no... More 

Was this review helpful? Yes 4
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear SaurabhSaxenaBlr, Thank you for sharing your feedback and comments on your recent stay at our resort. The hotel is indeed located next to Sentosa Golf Club and a short 5 minute walk down to Tanjong beach which is a favourite spot for couples looking for a romantic and tranquil getaway. I’m glad you enjoyed the spacious rooms, premium toiletries,... More 

Manchester
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After arriving at The Singapore Resort & Spa Sentosa following a long flight from the UK, we were greeted at reception by lovely friendly staff. Our room was beautiful, very clean with a huge very comfortable bed, overlooking the gardens complete with peacocks who occasionally showed us their glorious tail feathers. From the beautiful pool area we walked through the... More 

Was this review helpful? Yes 2
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Mags981, Thank you for sharing your feedback with us on TripAdvisor. I am very glad to hear that you enjoyed your stay at our beautiful island paradise with its tranquil ambience, convenient shuttle service and experienced great service from our friendly Ambassadors, especially Timothy from Reservations. Your feedback is very encouraging and I look forward to welcome you back... More 

sydney
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Location: heights of Sentosa, not directly on the beach but accessible by stairs and free buses. Site: beautiful area around the swimming pool Rooms: a little dark and outdated, but spacious and the suites have two separate rooms. No balcony. Quite complex corridors. Is undergoing renovation . Beds of excellent size but mattress only good not excellent. Coffee and water... More 

Was this review helpful? Yes 4
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear marie59sydney, Thank you for reviewing us on TripAdvisor. Set atop a cliff the hotel is spread over 24 acres of landscaped water gardens and lush greenery, and its 33m midnight blue swimming pool is our highlight and a favourite among our guests for a leisurely afternoon swim. We appreciate your feedback and will keep this in consideration as we... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Worst customer service. 1) We reached the hotel around 8.00p.m. No one was at the entrance thus the taxi driver dropped us out with luggage. We saw a staff talking to other guest so we stood for an acknowledgement from her. After looking at us few times she asked us if we were checking in to which we said yes,... More 

Was this review helpful? Yes 2
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear AshPatel2014, Thank you for sharing your feedback with us. We value your comments as it helps us to identify the areas to work on as we strive to improve our guest experience to provide quality service that is of a luxury hotel standard. I apologise that your experience did not meet your expectations and I assure you that your... More 

Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful and memorable experience.High quality of service. Staff were very friendly and professional.Breakfast was extensive and certainly exciting enough .The rooms were clean.You can see peacocks at the resort .It was a cozy and comfortable stay at the resort.

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Diaraj, Thank you for sharing your feedback with us. It is with great pleasure to read that you had a memorable experience and experienced high quality of service from our friendly and professional Ambassadors. I hope look forward to provide you with another Magnifique experience on your next vacation to Singapore. Warmest Regards, Vincent Lelay General Manager More 

Yokosuka, Japan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here this past January for 4 nights. The room was nicely designed, the bathroom suite was beautiful. Room service was a little too pricey for the quality of the food, but that's what you expect from a resort hotel. The bed was not as comfortable as I would have liked. It was a "king" sized bed; the partition... More 

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Phyllis L, Thank you for sharing with us your feedback. The hotel is built on 24 acres of lush greenery, spread across two wings and I’m glad that you enjoyed your stay in our spacious rooms. I appreciate your comments as it helps us to highlight areas in need of improvement which we will definitely take into consideration during... More 

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