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The Singapore Resort and Spa Sentosa, Managed by Accor

Certificate of Excellence
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2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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The Singapore Resort and Spa Sentosa, Managed by Accor
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379 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Dutch first
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All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

My wife, daughter and I stayed at the Singapore Resort and Spa for 5 nights. We were given two rooms in the newly refurbished East wing which were fitted out very nicely. We did encounter a couple of "teething" issues with the Wifi not functioning one day and then the TV system crashing the next night. Breakfast was set up... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel multiple times from Beaufort days to Sentosa Resort & Spa and now The Singapore Resort & Spa managed by Accor before officially become Sofitel soon. They have finally begin to do a major revamp of this old and ageing hotel with a great charm. Rooms are spruce up, lacked a little identity but overall feel of... More 

Was this review helpful? Yes 1
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided to do a stop over in Singapore for a couple of days heading home to Australia from Europe, we choose to stay at the Singapore resort on Santosa Island as I am a Accor member , great choice. They are doing a hotel renovation upgrade but this did not effect our stay , they provided all information on... More 

Was this review helpful? Yes 2
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Wal T, Thank you for sharing your lovely experience with us on TripAdvisor! It is with great pleasure to read that you had a such a pleasurable experience and received a attentive, professional and genuine service from our Ambassadors. We have just opened our newly refurbished Tranquility Wing and I'm glad to hear that you enjoyed all our upgraded... More 

Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We opted for this hotel to combine a vsit to this fascinating and futuristic city with a resort family holiday. Although the hotel is only 15 mins from Singapore city centre, most taxi drivers are reluctant to take you to Sentosa at night. It might help to ask the driver to take you to Sentosa Golf Club. Sentosa Island does... More 

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear gastinitsa, Thank you for sharing your review with us on TripAdvisor. Set atop a cliff, the hotel is spread over 24 acres of landscaped water gardens and lush greenery which provides our guests with a tranquil environment for relaxation. I’m very glad to hear that you enjoyed your stay with us experienced friendly and professional service from our Ambassadors.... More 

Mainz, Germany
Level Contributor
40 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautiful, lovely hotel on the island of Sentosa, Singapur. Nice friendly staff in this 4,5 star hotel with a amazing jungle atmosphere. Evening meal was perfect, breakfast a little bit to expensive. You can walk from the hotel down to the beach and you can do a free ride with the Sentosa Express bus - everytime, moving on the island... More 

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear MichaelMiles30, Thank you for sharing your great experience with us. Set atop a cliff, the hotel is spread over 24 acres of landscaped water gardens and lush greenery which provides a tranquil atmosphere for the ultimate relaxation. I’m glad that you enjoyed the serenity that the resort offers while enjoying the close access to all the Sentosa attractions with... More 

Singapore, Singapore
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our 2nd time visiting the hotel. The hotel staff was very friendly and their service was superb. The rooms are very well kept and beautiful and the hotel had beautiful gardens with peacocks roaming around. The hotel restaurant also serves an excellent menu. Free WiFi and free shuttle buses are readily available and Sentosa Bus 3 plies there... More 

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear rachel2u, Thank you for sharing your lovely experience with us on TripAdvisor! It is with great pleasure to read that you had a wonderful and memorable experience and received a superb quality of service from our friendly Ambassadors. Our resident free roaming peacocks and the large manicured gardens truly provide a breath of fresh air to our guests and... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed at this resort last year to celebrate our 13th anniversary. Service was great and we got to do early check in at 10:30am and late check out at 1pm. The resort is very clean and pool is nice for kids too. The buffet breakfast is good too with beautiful peacocks,

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Jace H, Thank you for sharing this special occasion with us. Set atop a cliff, the hotel is spread over 24 acres of landscaped water gardens and lush greenery, and its 33m midnight blue swimming pool is a favourite among our guests for a leisurely afternoon swim. I’m very glad to hear that you enjoyed our great service and... More 

Metro Manila, Philippines
1 review
4 of 5 stars Reviewed 3 weeks ago

The best part of visiting the hotel last May 2015 for a week's stay was the friendliness of the staff, esp as shown by staff from the lobby, such as Giselle and Sitti, as well as the warmth shown at the bar by your personnel such as Marie. The ambiance was nice, although the hotel rooms could use a little... More 

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear W Q, Thank you for sharing your feedback with us. It is with great pleasure to read that you had a wonderful and memorable experience and experienced a high quality of service from our friendly Ambassadors, such as Giselle, Sitti and Marie. We have recently completed the first phase of our renovations and our refurbished Tranquility Wing is set... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked the resort for my family retreat as we were all looking for a quiet and relaxing staycation, away from the busyness of city life. Truly befitting of a five-star small luxury resort amidst lush greenery and nature. Prompt and personal service from their friendly staff (Albert and Nadia), ensuring a smooth check-in/out albeit minor hiccups from part-time porter... More 

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear JanetLimLL, Thank you for sharing your feedback with us on TripAdvisor. I am glad to hear that you had an enjoyable stay with us. Similar to what you have described, we've had many guests who have complimented the serene and relaxing atmosphere of the resort. I am happy to hear that you received prompt and personal service from our... More 

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