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All 13 Sentosa Island hotels

The Singapore Resort and Spa Sentosa, Managed by Accor

4.5 of 5 Hotel   |   2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
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The Singapore Resort and Spa Sentosa, Managed by Accor
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73%
Ranked #7 of 13 hotels in Sentosa Island
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Lisa B Canberra, Australia
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88 people have reviewed this hotel

Traveler rating
    28
    37
    14
    4
    5
See reviews for
34
26
3
6
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Canberra, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for 3 nights prior to leaving for Europe. The grounds and the rooms were beautiful. We also loved having the Australia Network to watch the footy. The service was patchy though. Staff were friendly but often slow to respond to requests and the concierge staff never gave us maps to help show where we needed to go... More

Was this review helpful? Yes
Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

It was a nice and quiet stay, probably it was weekdays. There wasn't much people and check in was fast. The room is big but the furnishing is quite old. Looks the same as many years back when i last stayed in this resort. It will be good if there is some brochures for Sentosa or hotel information/directory provided in... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at the resort in July, the staff were lovely and the grounds and pool beautiful. The only negative and it was a large one for us, was the pricing of the food and drinks. We paid $37 SD for a bourban with soda and a rum and coke. Unneccesary pricing as far as we could see, we knew... More

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear DavKez5566, Thank you for sharing your review on TripAdvisor. We are blessed with expansive lush greenery at our resort with a beautiful swimming pool. We hope you will continue to stay with us when you visit Singapore the next time. Warmest regards, Vincent Lelay General Manager More

Brisbane, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

So convenient, short taxi ride from airport, lovely staff, great relaxing resort with big pool and massage/ spa. Have breakfast at golf club 2 mn walk down the road. Maybe a little too many noisy Australians on our last visit!

Was this review helpful? Yes
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Harry H, Thank you for your comment and for choosing to stay with us again! I am happy you have enjoyed another stay with us and look forward to welcome you back at your next visit to Singapore. Warmest regards, Vincent Lelay General Manager More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Checking in Despite the unfavourable reviews on tripadvisor, our check-in on a Monday was a breeze. The very friendly counter staff even granted us check in at 11am. Room Room size is decent. Our room was on the highest floor (5th floor) at the west wing, facing mostly greenery. Cable tv control was a bit complicated. I think almost all... More

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GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Vacatutu, Thank you for your feedback which we very much appreciate. I am glad you've enjoyed your stay with us. We note your comments and will share your compliments with our ambassadors to encourage them to continue their good work. The resort will soon be undergoing refurbishment in phases and we are excited to present a rejuvenated resort before... More

Sydney
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Greetings Readers! Salty here with his review of The Sentosa Resort and Spa Managed by Accor. (That is a mouthful of a name for what I think was previously the Sofitel.) Well, it doesn’t matter what the name of the place is, Salty and Mrs. Croc just spent 10 tropical days using the joint as a pad to explore Singapore... More

Was this review helpful? Yes 2
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Saltycroc, Thank you for taking the time to share such a detailed review. Our resort will undergo refurbishment in the upcoming months and once renovations are completed, we will be rebranded into Sofitel Singapore Sentosa Resort & Spa. We do apologise for the inconvenience caused as a result of the television which was fixed by my Engineering ambassadors. We... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Our stay at SRSS was pleasant enough. The grounds are lovely, the swimming pool was nice, koi ponds, etc. The room was spacious but needs an update. My only real gripe was the poor service in the Terrace restaurant and the attempt to charge $60 corkage fee.

Was this review helpful? Yes 1
GM_VincentLelay, General Manager at The Singapore Resort and Spa Sentosa, Managed by Accor, responded to this review

Dear Ron H, Thank you taking the time to share your review with us. I am happy you've enjoyed staying with us amidst lush greenery and being close to nature. We will soon be starting refurbishment on our guest rooms and various parts of the hotel. I will also relook into the service standards of my ambassadors so as to... More

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Additional Information about The Singapore Resort and Spa Sentosa, Managed by Accor

Address: 2 Bukit Manis Road, Sentosa Island 99891, Singapore (Formerly The Sentosa, A Beaufort Hotel)
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Singapore Resort and Spa Sentosa, Managed by Accor 4.5*
Reservation Options:
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Also Known As:
The Sentosa Hotel Sentosa Island
The Sentosa Resort And Spa
The Sentosa Island Hotel
The Hotel Sentosa Island

105 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Sentosa Island #5 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Perched high atop a cliff amid landscaped tropical gardens, The Singapore Resort & Spa Sentosa, Managed by Accor on Singapore's Sentosa Island is one of Asia's best kept secrets. It is a stylish, tranquil sanctuary with superb facilities and designer guestrooms in 27 acres of lush greenery, just 10 minutes' drive from the business district. The Singapore Resort & Spa Sentosa has 174 deluxe rooms, 37 suites and four exclusive villas. Koi-filled ponds welcome guests through corridors to the East and West wings. The rooms exude a luxurious and warm welcoming feel with plush interior and contemporary comfort. ... more   less 
Number of rooms
215

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