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Sofitel Singapore Sentosa Resort & Spa

Certificate of Excellence
2 Bukit Manis Road, Sentosa Island 099891, Singapore (Formerly The Singapore Resort & Spa Sentosa, Managed by Accor)
Hotel amenities
1 room 1 adult
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Sofitel Singapore Sentosa Resort & Spa
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632 Reviews from our TripAdvisor Community

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Norwalk, Connecticut
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Lush sprawling well maintained hotel on 10acres with a spa and work out facility in a historic british colonial villa. Very attentive staff, great restaurants and free shuttle buses every 30 minutes to points on Sentosa. A must try if you want a chill relaxing stay in Singapore.

Helpful?
Thank david s
Perth, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 2 nights on a stopover. We could easily have stayed longer. Sentosa Island is a great place to stay to get away from all the hub hub of Singapore. The hotel itself has had a complete renovation and re-branded Sofitel. We have stayed at other Sofitels that we have been impressed with and this... More 

Helpful?
Thank stanesh
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed here for one night with my youngest son for a mum-son "staycation"- his choice after having the buffet dinner on New Year's Eve, and because my choice of the shangri la was full. The hotel were very helpful from the moment we booked, and were accommodating even though we arrived too early for our room. The hotel itself... More 

Helpful?
Thank bubblesy
Jakarta
1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

Excellent facilities, however service was lacking. As a person who works in the hospitality industry myself, I expected much better service in terms of paying more attention to details such as replenishing the amenities in my room. For example, our tea and coffee were not replenished and our room was not made up even when we pressed the 'make up... More 

Helpful?
Thank Imelda Y
Oxford, United Kingdom
Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel claims a five star rating but as others have said it comes short mainly on service. Breakfast can be a scrum with one couple we know sat outside for 20mins waiting for a table. Others who shall remain nameless took matters into their own hands and bagged tables. There is inconsistency maybe a maitre d' is needed to... More 

Helpful?
Thank Mike E
Singapore, Singapore
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

in short : our fave hotel in singapore for as long as i can remember ... grounds are b-e-a-uuuu-tiful and room size and layout are grrreat ! ... definitely ain't luxury though ... notwithstanding the "branding" mistake , still an absolute must-stay for my family every 6 months ! just a few more objective notes to help future guests come... More 

Helpful?
Thank BullishBear
Sydney
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

Our family holiday started off badly when the limousine pick-up service that we booked did not turn up at the airport. After multiple calls to the hotel, I was asked by the phone operator if 'she could get back to me'! We found our own way to the hotel. Upon arrival, the reaction of the duty manager was most unpleasant... More 

Helpful?
Thank wacxis
Shanghai
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This resort has so much going for it and generally delivers so its a pity that it misses out in some regards. Very good could and should become great. It looks stunning - with covered, marble walkways, lush vegetation, pools and ponds and fountains, flowers, peacocks. You get the idea. Yet my room decor was kitchy. Huge metal leaves on... More 

Helpful?
1 Thank plannerliness
1 review
2 of 5 stars Reviewed 1 week ago NEW via mobile

Stay was wonderful till we called for 1 x laundry bag & 2 x bottles of water. We waited for 30mins before calling second time. Even after second call, no one send anything & it was 1hr after my 1st call. So in the end, I gave up. It really doesn't look good for the hotel especially the brand with... More 

Helpful?
Thank Princezzivah
Perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel great staff great stay. In true Soiftel style lots of little touches that make it stand out. Sheeva looked after us and made it a very comfortable stay. We had a great meal at the Italian restaurant as well. Overall highly recommended

Helpful?
Thank Hebbo
Questions? Get answers from hotel staff and past guests. Ask a question

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