We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Costa Sands Resort (Sentosa)

30 Imbiah Walk, Sentosa Island, Singapore
Hotel amenities
Costa Sands Resort (Sentosa)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Add Photo

61 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    2
    12
    17
    15
    15
See reviews for
19
10
3
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
  • All months
    (61)
  • Mar-May only
    (17)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (13)
  • Dec-Feb only
    (11)
All months
Singapore, Singapore
1 review
1 of 5 stars Reviewed 2 weeks ago

I stayed over for a class chalet and our experience was the worst. The barbeque pit itself had many lizards, with wifi that disconnects and if you're looking for a place to hold your class chalet, THIS IS NOT THE PLACE TO GO! The room was so small even thou it stated it was meant for 4 people, I presume... More 

Was this review helpful? Yes
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Dear Yanleen We would like to thank you for writing this feedback to us. We would like to highlight to you that our website indicates that the Deluxe Room can accommodate 2 people while our Kampung Hut can accommodate 4 people. Upon registration, guest would need to fill up their particulars and signed the registration form. The form, too, indicated... More 

Singapore, Singapore
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 5 weeks ago

A review by my student, Kohshi : “Last month, my classmates and I went to your resort for a three-day camp. We had lots of fun and there were lots of activities to do. However, the huts we slept in were dirty, filthy and insect-ridden. The floor of the hut looked like it hadn’t been cleaned for years and when... More 

Was this review helpful? Yes 1
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Dear jshbraj We would like to thank you for taking your precious time to write this feedback. We noted the feedback on the cleanliness of your hut as well as the shared toilets. We had just replaced our conservancy team with a new service provider and we will guide them and stress to them the importance of keeping the resort,... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 20, 2015

I had my birthday party at costa sands resort sentosa on the 11 of april. The rooms there were surely smaller than what i expected but its okay. Toilet was okay. Facilities there were also just average. If u wishes to go to a convenience store then the nearest 7-11 is at beach station which were quite a walking distance.... More 

Was this review helpful? Yes 3
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Dear Shairazi We would like to take this opportunity to thank you for your valuable feedback. For your information, Costa Sands Resort (Sentosa) is a smoke-free property. However, there is a designated smoking corner for smokers. Once again, we would like to thank you for your valuable feedback and hope that this feedback will not deter you from visiting us... More 

Warwickshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 18, 2015

This hotel has a brilliant location and, for the price, could be an excellent option for the cost conscious visitor to Sentosa. The basics are all there, the reception staff and the driver are exceptionally friendly, and the setting is most attractive. The lobby also bosts a set of excellent service awards, so why is it "Poor"? Well first note... More 

Was this review helpful? Yes 4
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Dear M Brian First and foremost, we would like to thank you for staying with us. And secondly, we also would like to thank you for your valuable feedback. With these feedbacks, we will be able to improve our property and processes. We have noted on the feedback on the bathroom cleanliness and bed condition. We will make every effort... More 

Singapore, null, Singapore
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed March 10, 2015

Check into the resort around 4pm and assuming, the rooms should be ready. When I went to the counter, the staff told me, it is not ready. OK. I wait. The staff then replied, "but another room is ready". I don't mind. I proceed to the room. I opened the door. Total shock! The room was not cleaned up and... More 

Was this review helpful? Yes 1
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi SporeSlave Thank you so much for taking the time to write this review. We are sorry to hear of your bad experiences at the resort. We have just engaged a new service partner that cleans our room and they have been informed that the rooms should be clean and in good working conditions prior to the check-in time. We... More 

Singapore
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 22, 2015

Stayed 18-20Feb2015 as a family. There is an hourly shuttle bus service from Vivo City (Harbour Front MRT) so transport was a breeze from MRT to Resort directly. Check In time was 230pm but Check Out timing was a weird 1030am. It is a non smoking resort, so was glad to breathe fresh air all the time. Pool was simple... More 

Was this review helpful? Yes 1
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi RicTan78 Thank you for taking the time to write this review. We are glad that you are satisfied with your stay with us. We would like to apologise for the uncomfortable bedding mattress and divan and have taken measure to replace them. As for the presence of black ants in the room, we have informed our pest controller to... More 

Hyderabad
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed February 18, 2015

Hi had stayed in hut for 2 nights. very easy booking and check-in . Nice Staff. Nice Common Bathroom and Toilets with hot water . Free Wifi. Good Canteen . Just Opp the happening beach Silico Beach. Surrounded by nature and birds.

Was this review helpful? Yes 1
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi deveshrshah Thank you for taking the time to write this review. We like to thank you for your kind comments and look forward to welcoming you again to our resort. Yours Sincerely The Management of Costa Sands Resort (Sentosa) More 

singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2014 via mobile

Stayed for 2 nights in their deluxe room. Was given a corner odd-shaped room, with a barely functioning air-con. The whole room looked barely cleaned. Credit to the staff the service standard is reasonably good. The pool is also clean. Like the location too. But if you are a person who likes to spend lots of time in the room,... More 

Was this review helpful? Yes 2
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi yellow-poppy, Thank you for your review. Please accept our sincere apologies regarding the state of your room. We will step up our cleaning checks to ensure that the rooms including the air conditioners are in optimal condition. We are definitely trying our best to improve the resort and fix our shortcomings. Thank you again for your review and hope... More 

Singapore, Singapore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed December 9, 2014

Cleanliness: The room is not properly cleaned as there are a lot of dust and spider webs just behind the bed frame. As the bed frame is facing the window hence it is not clearly visible. But once you tried to move closer to the window for the view, you can see all the dirt and dust there. The bed... More 

Was this review helpful? Yes 2
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi bloodymiko, Thank you for writing this feedback for us. Since your review, we have taken steps to ensure that our shortcomings are fixed. We will be stepping up our cleaning efforts to ensure that the dust and spider webs behind the bed frame are cleaned thoroughly. We apologise for the stained bed sheets with hair and we will be... More 

Singapore
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed November 10, 2014

Stayed 2 nites. Check-in was fast. I found that the staff there (receptionist & driver) are happier and friendier than Costa Sand downtown east. They are more approachable. Room wise is so much better than downtown east. Its interior is cosy although a little small but acceptable. Was given room 207 upon checked in but fridge and aircon was not... More 

Was this review helpful? Yes 3
CSRS2015, Manager at Costa Sands Resort (Sentosa), responded to this review

Hi SforSingapore, Thank you for writing a review for our resort. We are delighted to know that we had exceeded your expectations during your recent visit despite having fallen short on your in-room and breakfast experience. We sincerely apologise for this and will take extra effort to ensure that the air conditioner and fridge are fixed. We will also try... More 

Questions? Get answers from hotel staff and past guests. Ask a question

19 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Pool/beach area (4)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (2)
Viewed
Family/play areas (1)
Viewed
Other (7)
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay