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Resorts World Sentosa - Festive Hotel

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8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Festive Hotel
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    1,314 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      3.5 of 5 stars
    • Service
      3.5 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      3.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (315)
    Date | Rating
    • Chinese (Traditional) first
    • Chinese (Simplified) first
    • Dutch first
    • English first
    • French first
    • Indonesian first
    • Japanese first
    • Korean first
    • Russian first
    • Spanish first
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    English first
    • All months
      (1314)
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      (383)
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    All months
    2 reviews
    2 of 5 stars Reviewed 2 days ago NEW

    Our families stay here for four days. we have booked a few rooms. Here are our comments: 1) rooms are damp and stink: when we look up at the wall paper, it's all covered with patches of mould. The marble table next to the electric water pot is covered with condensed water. You can feel the socket is wet too.... More 

    Was this review helpful? Yes
    Tullamarine, Australia
    Level Contributor
    37 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    4 of 5 stars Reviewed 3 days ago NEW

    Its central to Sentosa hub, short walk to the light rail, entertainment precinct and most importantly the yummy restaurants. The room is well proportioned and with balcony to catch the sunrise and moonlight. Ideal for family adventure too.

    Was this review helpful? Yes
    England
    Level Contributor
    35 reviews
    5 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    1 of 5 stars Reviewed 6 days ago NEW

    We stayed here for 4 nights, family of four (2 daughters 10-12). This was the worst bed I have ever slept in in my life! I don't know what it was but it had a mattress topper which wouldn't stay in place, sheets that were too small and came out when you sat on the bed and it was a... More 

    Was this review helpful? Yes 2
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear LadyMullen, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve. We... More 

    Travelers are raving about these Sentosa Island hotels

    Kuala Lumpur, Malaysia
    1 review
    2 of 5 stars Reviewed 1 week ago

    Paid 5 star rate for barely 3 star hotel. No cupboard. Shower area dark and musty. No bath and water pressure low. Wifi free for only one device and free parking only for one re entrant. Cheapest range toiletries. No bidet.

    Was this review helpful? Yes 2
    FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear Joyteoh, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve. We... More 

    Singapore
    Level Contributor
    3 reviews
    3 hotel reviews
    3 of 5 stars Reviewed 1 week ago

    Overall, I'm satisfied with the amentilites, service and location. It was great! But... I had a problem, there is no wifi and no local reception on my mobile! My partners' too. Well, I guess, its a good place for digital detox ? I had my first staycation there so I guess I had a bit more expectation? Read more of... More 

    Was this review helpful? Yes 1
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear yourapplepie, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your partner had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours sincerely, Alex Avelino Guest... More 

    Singapore, Singapore
    Level Contributor
    29 reviews
    10 hotel reviews
    common_n_hotel_reviews_1bd8 42 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Had fun staying 2 nights recently. Pros: Nice clean room. Slightly aged but bearable. Large size and the additional loft bed in family room is ideal for kids. The amazing beach pool at hard rock hotel is also accessible to guests in festive hotel. One if the strongest reasons to stay at one of the rws hotels. Cons: Nothing to... More 

    Was this review helpful? Yes 2
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear lpj0508, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More 

    Singapore, Singapore
    Level Contributor
    21 reviews
    13 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    3 of 5 stars Reviewed 2 weeks ago via mobile

    Hotel is conveniently located in rws and is a good base to explore the place - SEA aquarium, universal studios, sentosa cove waterpark etc. Going to other parts of sentosa is a breeze too with the monorail or shuttle bus. We stayed one night in a deluxe room on the 8th floor which was really spacious. Room looks clean in... More 

    Was this review helpful? Yes
    FestiveHotel, Guest Relations Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear ellainsing, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We noted that there... More 

    Level Contributor
    34 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 14 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    We stayed at the Festive last July and backed it up with another 10 nights this July. The room we stayed in had been made over with the oversize bath replaced with a shower. Once again, breakfast at the Hard Rock was good, especially as we had organised gluten free options beforehand (pancakes, cereal, bread and muffins some days). The... More 

    Was this review helpful? Yes
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear Arowell72, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More 

    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    The room is well maintained, ample space for my kids. We are family of 4 and checked in the family room. Hotel comes with balcony that allows smoking as per requested. Balcony overseeing the cable car and HarbourFront. There's s bathtub, big bathroom, comfortable bed! We didn't visit the hotel pool instead we went to the Hard Rock hotel pool.... More 

    Was this review helpful? Yes 1
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear Evogoh, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More 

    Level Contributor
    55 reviews
    15 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Deluxe family suite is good choice for 4-5 person. Room is colourful and clean. It is very close to Universal Studio and Casino. The pool is not bad and we can also use the facilities at Hard Rock Hotel. The pool at Hard Rock hotel is beautiful and looks more interesting.

    Was this review helpful? Yes 1
    FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

    Dear Kathleen L, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino... More 

    Hotel Review Summarization

    What travelers say

    • Hard Rock(54)
    • Loft bed(38)
    • Family room(27)
    • Universal Studio(21)
    • Swimming pool(8)
    • Vivo City(5)
    • King size(4)
    • Very good(4)
    • Cable car(3)
    • Sofa bed(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    1,038 photos of this hotel

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    Family/play areas (11)
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    Dining (14)
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    Pool/beach area (64)
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    Hotel & grounds (112)
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    Bathroom (81)
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    Other (209)

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    Amenities (8)
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    Deluxe Family Room (66)
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    Deluxe King Room (51)
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    Deluxe Twin Room (45)
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    Pool (28)
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    The Hotel (45)

    Management photos: Courtesy of the property manager

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    All management photos (26)
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    Room/suite (7)
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    Pool/beach area (1)
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    Hotel & grounds (5)
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    View from room (1)
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    Other (12)
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