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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

5.0 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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58%
Ranked #9 of 13 hotels in Sentosa Island
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965 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (234)
Date | Rating
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English first
Perth
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here with 3 kids all aged under 6 years, mainly because the Family Loft room could accommodate the whole family in one room. The room itself was fine and the combination of bedding worked for us. So did the slight separation between the kids quarters and the parents quarters. The hotel was fine. Definitely not 5 star but... More

Was this review helpful? Yes
Sunshine Coast, Australia
1 review
2 of 5 stars Reviewed yesterday NEW

Very, very disappointed by the hotel! Booked and paid for a family of 4 and got bedding for 3 people with half a lounge that was rock hard which they call their family loft rooms! When phoned housekeeping to see when they were going to make up the bed, they tried charging us an extra $25 per night! They then... More

Was this review helpful? Yes
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Average hotel, wouldn't return. Wifi is incredibly expensive, like $5/ hr or $30/24hrs.No face cloths in the bathroom drove my wife nuts. There are no wine glasses in the room and if you ring room service to get some they charge $5 and it will take "at least half an hour". We even sent my son down to the front... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Kiwiexplorer13, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you... More

Singapore, Singapore
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Very much just to experience this space , since i have already tried a few of the others in Sentosa. Besides the much more vibrant colour theme in the room , it could have more interesting features. Having said that, the attractions are suppose to be all around the island , which makes sense. So its ok for a one... More

Was this review helpful? Yes
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear JIUJIAN1MOROUND, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that we were able to create a memorable experience for you. I certainly hope to welcome... More

Dalbeattie, Scotland, United Kingdom
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Inneroever did their website needs to be congratulated. They made a fancy silk purse out of a fairly piggy ear. The room was way too small for us three and baggage, let alone 4. It was designed by some 80's throwback. Too dark furniture, too much marble, and so many niches it was hardly a surprise it wasn't spotlessly clean.... More

Was this review helpful? Yes 3
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear G4llovidian, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you... More

Bangkok, Thailand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We stayed in a family room for 5 nights with our 3 and 8 yo. It was chaotic on check in and although they were able to go back and listen to a phone call that was made to them by us they were not able to check us into an empty room - the occupants of the one we... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear wiggi72, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We noted that there... More

Perth, Australia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed in a family room for 3 nights through the family package on the website. the deal brought the price of the room down to nearly$200 per night so this was quite good for sentosa. the room was spacious and soundproof and although I was nervous about my 6yo going up to the loft he was fine. my 3yo... More

Was this review helpful? Yes 2
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

.Dear ab_n_tam, Thank you for sharing the details of your recent experience at Festive Hotel on TripAdvisor. We strive to deliver consistent, quality service to each guest staying at our hotel and are sorry to hear that you did not feel our hotel met your standard. We would welcome an opportunity to discuss these issues with you further. We can... More

Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Festive Hotel for 7 nights with our 8yo and 10yo sons. A big recommendation is to become a Genting Rewards member at the Casino before check-in - we saved 60% off the published room rate! My wife and one son are a Gluten Free, so we were impressed with the service at breakfast at the Hard... More

Was this review helpful? Yes 3
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Arowell72 , Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We do apologise... More

canberra
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for one night as part of a quick overnight stay to Sentosa Island with my three children. We walked from Harbourfront across the boardwalk over to Sentosa... all very easy. Finding the Festive hotel from the boardwalk end of the island was a little more tricky (it took us about 35 minutes of walking, but good chance... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear melloCanberra, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. I certainly hope to... More

Adelaide, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good budget hotel in busy part of town, If you are doing all the action on Sentosa Island with a family you will love the location , its an easy walk to Universal , water park and the other attractions on Sentosa which means a lot with tired kids at the end of a busy day, The resorts share there... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Trevor S, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely, The Manager... More

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(55)
  • Loft bed(43)
  • Family room(27)
  • Universal Studio(23)
  • Swimming pool(8)
  • Staff were friendly(5)
  • Very good(5)
  • Vivo City(5)
  • King size(4)
  • Sofa bed(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
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591 photos of this hotel

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Amenities

Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Sentosa Island #7 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids’ pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios SingaporeTM, S.E.A. AquariumTM and Adventure Cove WaterparkTM are just a 5 minute walk away. ... more   less 
Number of rooms
387

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