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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

5.0 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Festive Hotel
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Ranked #10 of 13 Hotels in Sentosa Island
A recent review
4 of 5 stars reviewed 2 days ago
Virtual_dirk Stellenbosch, South Africa
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1,043 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Stellenbosch, South Africa
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very flashy but in the hotel is slipping. Service was good and room was clean but basic. We had one of those walk in bathrooms fitted with supports for a person with limited movement. the fridge kept on turning itself off so our drinks were not always cold. The bed was great and the view over the pool was great.... More

Was this review helpful? Yes
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Virtual_dirk, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed in a family deluxe room with loft bed and a sofa bed. Requested a baby cot for my 18 months old. It fitted nicely beside to the King size bed, next to the balcony. The loft and sofa bed area is small. If you are using the sofa bed, there will not be enough space for luggage. The loft... More

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FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear AllthewayfromSG , Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino... More

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We enjoyed our stay here at Festive hotel. Prices were pretty reasonable. The only criticisms we had were that the quality of food at breakfast wan't very good, and the floor we were on smelled like cigarettes in the corridor despite being non-smoking. Otherwise, great location, nice clean well-appointed rooms, friendly helpful staff.

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FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Kristin F, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino... More

Sydney, Australia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Don't be influenced by the photos on their website. The rooms are TINY and we have a teenage son and a 9 yr old son. There is NO way this room is suitable for an older family. We had nowhere to put our suitcases and we only lasted in the room for less than 1/2 hour before we went downstairs... More

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FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Renae L, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff Jasmine was able to create a memorable experience for you. We certainly... More

Baulkham Hills, Australia
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Although the room was not suitable to our family. The Festive must be given full marks for finding our family with another hotel. A big thank you to Jasmine with help us and even escorted us to the new Hotel and helped with check in.

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FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear RLee2153, , Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff Jasmine was able to create a memorable experience for you. We certainly... More

Jakarta, Indonesia
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A friendly looking hotel with a warm decoration, I like the colorful art theme by Britto which is displayed really well at their main area. The hotel is nice for you to bring kids and if you want to spend some times in the Sentosa Area. The hotel itself is connected to the other hotel like Hard Rock and the... More

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FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear TonySantosoTing, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

A few points I would like to highlight: 1.) The bathtub can easily caused slipping and falling hazard if one tries to cross over for a shower instead of a dipping inside the tub. 2.) Tripping hazard at the automated door leadig to level 3 pools. 3.) I suffered bites while sleeping on the sofa bed. It doesnt seems clean... More

Was this review helpful? Yes 1
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Jian Liang Bai, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked a family deluxe room. Need more staff at the check in counter.... too slow.The walkway to the hotel room & the room itself are a bit dark. Stayed on the 5th floor facing the pool and shock to see the rubbish on the 3rd floor rooftop. Tissue paper, empty water bottles etc found laying there. Need cleaning or else... More

Was this review helpful? Yes 2
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Larry L, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that there are some areas that did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you would give us... More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

The lighting was dingy, shower dirty, curtains old. Breakfast expensive S $33,with little other choice, I settled for room service S$12 for a bowl of corn flakes and a glass of milk (no jug) No information about facilities at the hotel. A tired electric jug, dried up whitener and stale coffee, no fresh milk .A Dingy room with paint patched... More

Was this review helpful? Yes 4
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear 7Dianne, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you... More

Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a great time! HUGE room with a balcony. From the balcony you can see cable cars and the merlion. Fantastic. Service was laidback but tip top. Check in & check out was a breeze. Enjoyed myself thoroughly! And the beds... fuhhhh... just terrific! If you are big on luxury, go somewhere else. If you're looking for a family oriented... More

Was this review helpful? Yes 1
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear 23sheila, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino More

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(54)
  • Loft bed(39)
  • Family room(27)
  • Universal Studio(22)
  • Swimming pool(8)
  • Vivo City(5)
  • Very good(4)
  • King size(4)
  • Staff were friendly(3)
  • Sofa bed(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 387
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