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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

4.5 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Ranked #9 of 13 Hotels in Sentosa Island
A recent review
4 of 5 stars reviewed 3 days ago
LarsonSG Singapore, Singapore
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1,150 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore, Singapore
Top Contributor
80 reviews 80 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were staying at the RWS and choose to bunk in at Festive for a couple of nights. One of the main reason was the bunk bed in the Delux Family King room. This room isn't very big but it is unique as it comes with a bunk bed and a sofa bed. All in all, you can sleep 4... More 

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Jakarta
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We've stayed here couple of times. The location is great, if you're traveling with your family, than the room will suit you quite well. Nice view. As additional, the hotel is next to Hard Rock and you may also swim there :) Couple of minutes walk to Universal studios and other attraction as well. Really enjoy our time here. The... More 

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Indrasantoso, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More 

Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

we had a 2D1N staycation recently at the hotel in Dec. We had heard good reviews about the hotel being a kids friendly hotel. We arrived early as we wanted to see if we could have a chance to check in early, which always work in all our other staycations. However, we were told to come back at 2pm. When... More 

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Kristie-wong, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We noted that there... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Below expectation! 1. Counter staff did not explain or promote amenities available. 2. Strands of hairs are just everywhere and anywhere. 3. Toilet nice but not until you really get to see - eyesore! 4. Nice pool but slippery - presence of life guard makes no difference. Myself fell once and child fell twice. No aid rendered neither did the... More 

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FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear DeNada78, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve. We... More 

Doha, Qatar
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have just returned from a great family holiday in Singapore. With a lot of research we chose Festive Hotel on Resort World Sentosa. We were not disappointed. As a family of three with a 3 year old daughter it was the perfect hotel. The family room had a bunk bed which my daughter loved, it was perfect size for... More 

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Katie W, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely, Alex Avelino... More 

Surabaya
Contributor
19 reviews 19 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed one night at this hotel, it is located in Sentosa where the tourist attraction is, so it is very good location, you can go to the Universal Studios, Ocean Park and many shops. We picked the family room which has many bed for us to sleep. It is not very spacious but they made the room for at... More 

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Indrahandoyo, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

Paid £100 for a Sunday night stay; room only. Great location and helpful jockey/valet service. The positives end there. It's obvious that the hotel does the bare minimum to meet star criteria. Deluxe room was average. Curtains were falling off hooks. In room entertainment zilch. The sound on my TV wasn't working and the room to room phone system was... More 

Was this review helpful? Yes 1
FestiveHotel, Guest Serives Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Eldilla, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve. We... More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here in the past and tried it again over the new year. The hotel is very expensive for the standard. Family rooms are tiny and not well designed. There is a notable lack of service and the entire place feels tired. Sentosa offers a lot for travellers to do but you are far better staying in the... More 

Was this review helpful? Yes 2
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Craig D, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that... More 

Port Macquarie, New South Wales, Australia
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We stopped here for two nights on the way back from a European holiday. We had the family room which comprised a large double bed, a loft bed and a fold out sofa which we didn't use. The room was of a reasonable size and clean. Even though the booking was for three persons we had to ask for a... More 

Was this review helpful? Yes 2
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Steve S, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino... More 

2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Nice and clean but that's about it... Rooms are small for a family of 4 and are more suitable for 3. Paying over $AU500 per night and then they want to charge you an extra $30 per day for wifi... RIDICULOUS!!!!! never come across anything like that before!!!! I've stayed at other places paying less and get free WiFi! Breakfast... More 

Was this review helpful? Yes 4
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Paudes 1969, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve.... More 

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(54)
  • Loft bed(38)
  • Family room(27)
  • Universal Studio(21)
  • Swimming pool(8)
  • Vivo City(5)
  • Very good(4)
  • King size(4)
  • Staff were friendly(3)
  • Cable car(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Resorts World Sentosa - Festive Hotel 4.5*
Number of rooms: 387
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Hotel Style:
#6 Spa Hotel in Sentosa Island
#7 Luxury Hotel in Sentosa Island

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