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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

5.0 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Ranked #10 of 13 Hotels in Sentosa Island
A recent review
3 of 5 stars reviewed 1 week ago
fayyong Kuala Lumpur, Malaysia
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1,070 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Singapore
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Spent one night at Festive Hotel with a free voucher. We stayed in the deluxe family room on the 7th floor. Overall an average hotel. Some suggestions for improvements. 1. We were not provided bath mat, and had to request for it. I believe bath robes should be provided as well, as I noticed some guests wearing bath robes to... More

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singapore
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

room having foul smell; bad house keeping, bathtub with stain, 2 huge cockroaches found in the room. worst staying experience ever. the room is in dim lighting to 'hide" the dirty room.. im using 4G on my phone and internet connection is bad

Was this review helpful? Yes 2
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear 778michelle, Thank you for sharing the details of your recent experience at Festive Hotel on TripAdvisor. We strive to deliver consistent, quality service to each guest staying at our hotel and regret to learn that we did not meet your expectations. We hope that you can provide us with the registered name of your reservation, stay dates and room... More

Kuala Lumpur, Malaysia
Top Contributor
54 reviews 54 reviews
51 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed 1 week ago

Spend one night at this hotel for free (voucher for RWS members). We stayed in the deluxe room on 2nd Floor which is the same floor as the lobby reception. It took a very long time to locate the hotel because the sign is not very clear. We were surprise that the hotel lobby is not exactly a lobby because... More

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear fayyong, Thank you for sharing the details of your recent experience at Festive Hotel on TripAdvisor. We strive to deliver consistent, quality service to each guest staying at our hotel and regret to learn that we did not meet your expectations. We hope that you can provide us with the registered name of your reservation, stay dates and room... More

Singapore, Singapore
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I book the family room but the kid's mattress got urine smell. I suspect the cleaner maynot clean up the bed as quite small space to enter for adults. Overall others is ok, hotel should comes with wifi as we all using internet so often.

Was this review helpful? Yes 3
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Calinechan, Thank you for sharing the details of your recent experience at Festive Hotel on TripAdvisor. We strive to deliver consistent, quality service to each guest staying at our hotel and regret to learn that we did not meet your expectations. We hope that you can provide us with the registered name of your reservation, stay dates and room... More

Perth WA
Contributor
17 reviews 17 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed in a family room at Festive a few weeks ago for 8 nights and I was terrified because of all the negative reviews. Thankfully it was not a bad experience. The room was average size so not super roomy but my 12 year old, who is actually taller than me, slept comfortably in the loft bed. My 7... More

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FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear SlbWA, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We certainly hope to... More

Singapore, Singapore
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Got upgraded to a family room. with a bed for children even though we didn't have any. Comfortable, colorful and convenient to get to the other attractions on Resorts World. It was a staycation for us and with entertainment vouchers thrown in (selected F&B, attractions), it was a good deal. Just not so appropriate if you're a couple looking for... More

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FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Jaderunner, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We certainly hope to... More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Location was excellent with everything nearby. All resort attractions ( universal studios, aquarium, adventure cove waterpark ) a short walk away as well as restaurants and shopping etc. much of the shopping is top end brands so quite expensive but if you there for the experiences rather than shopping, then this is a good place to stay. Monorail (free) awesome... More

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FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear RoHutch, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More

Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in Festive Hotel for two nights in October 2014. The room was interestingly designed with orchids illustration in the ceiling. Our room came with a loft bed meant for children as well which was quite cool even though we didn't have any children to enjoy the bed. These designs aside, the toilet was impractically designed as it was hard... More

Was this review helpful? Yes 1
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Bryanetiq, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you... More

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed with 2 kids from 9 nov for 3D2N in the King room and took the package deal for SEA Aquarium & Trick Eye Musuem. This is our 3rd Stay at resort world singapore hotels, the previous experiences are in Hardrock hotel. We chose the large room at festive because of the bulk bed and more space than Hardrock,... More

Was this review helpful? Yes
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear cokelightsg, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely Alex Avelino Guest... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at this resort from 30th October-7th November, fantastic service and a very short walk to all the shops, restaurants, amusements including universal studios. Great hotel with helpful staff, the concierge Zane was incredibly helpful, room service excellent! Definitely a family hotel, I had an interconnecting room, my daughter and her children in the next room. Great fun and... More

Was this review helpful? Yes
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Cholmondely, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff Zaine from our Concierge section was able to create a memorable experience for... More

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(54)
  • Loft bed(38)
  • Family room(27)
  • Universal Studio(21)
  • Swimming pool(8)
  • Vivo City(5)
  • Very good(4)
  • King size(4)
  • Staff were friendly(3)
  • Cable car(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 387
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