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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

5.0 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Ranked #9 of 13 hotels in Sentosa Island
A recent review
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993 people have reviewed this hotel

Traveler rating
    193
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (237)
Date | Rating
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  • Chinese (Simplified) first
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English first
Hong Kong
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Festive Hotel has a relatively lower price points than other hotels in the Resort World circle, offer extra bunker bed for small family with kids and we got a room that face the Singapore city side overlooking the container port - however the pros end there. Some Improvement points: - The bathtub was not fully cleaned when we arrived (I... More

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Hong Kong, China
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

Everything in the room looks old and tired except the bedding sheets. Maybe due to the colors, you feel so uncomfortable walking on the carpets or sitting on the sofa. There was at thump layer of dust in the balcony. There must be some design issues with the bathroom. The way the door was opened. The high bathtub without any... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

My 2nd stay at this hotel. Had enjoyed great service the first time but sadly this time is not to be. I booked it for my girl birthday and I requested for baby cot and the cot came hours later. Requested for pillows there was a limit .towels gt limit everything have a limit :( Requested for plates there was... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Just had a 3 days 2 nights stay cation in room 0783 from 27 to 29 aug. There is minimal security in e hotel, anyone could access the lift that leads to the guest rooms. Many safety hazards to look out for: The posters in the lift are peeling off, have to be careful not to trip over it. The... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Hui Ming N, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope... More

taipei
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here as part of a stopover offered by Singapore Airlines and it seemed a bit more moderately priced than the other hotels on Sentosa. We checked-in around 9pm and the receptionist that helped us was efficient but had a terrible attitude. She certainly does not enjoy her job. We got to our room to find it dirty as... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear snowy624, Thank you for taking the time to share your feedback and we regret to learn about some of the challenges experienced during your recent stay with us at Festive Hotel. We have dropped you a private message and would like to obtain more details about your stay in order to address these issues directly and prevent future recurrence.... More

New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A standard run-off-the-mill 3 star that puts itself in the middle of a posh vacation area and claims to be 5 star. You've seen it all before. Small, poorly appointed rooms. Dirty. Could not find the "Do not disturb" sign anywhere. (And BTW, very minor point, but this is a supposedly a 5 star hotel built in 2010, shouldn't there... More

Was this review helpful? Yes
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Hopstop, Thank you for choosing to stay at Festive Hotel and for taking the time to provide feedback about your recent stay. We regret to learn that the level of service you received during your stay did not live up to your expectations or the high standards we strive to achieve on a daily basis. We hope that you... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here on the 21/8 and 22/8 in a loft room and we're very disappointed. The only good thing about the hotel was check in was super fast and the reception staff were efficient. The room though was a complete let down - I think they need to teach their cleaning staff how to clean. The layer of dust... More

Was this review helpful? Yes
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Jenni R, Thank you for taking the time to share your feedback and we regret to learn about some of the challenges experienced during your recent stay with us at Festive Hotel. We have dropped you a private message and would like to obtain more details about your stay in order to address these issues directly and prevent future... More

Doha, Qatar
Top Contributor
72 reviews 72 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

we have booked 2 family room during our 3 week holiday in Sentosa, Singapore. They fit 4 person each easy, but wish there was more space inside room and its little dark and not enough cupboard and drawers for the cloth. It has a great balcony with a view. And washing rack to hang your laundry. Staff are so helpful... More

Was this review helpful? Yes
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Aisha A, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. We certainly hope... More

Perth, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed in a deluxe family room in the Festive Hotel for 3 nights. The location of the hotel is great as it is part of the resorts world complex which means you can use the facilities/pools etc of the other hotels as well which really adds to the experience. Our room was good and a comfortable... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Christine K , Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely, The... More

A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

The rooms are small but the location of the hotel makes the experience really good, it's on the doorstep to all the restaurants and universal. The pool in the sister hotel was the best and my children to this day still talk about it. Viva city is very close for other cheap food options with a free sky train as... More

Was this review helpful? Yes 1
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

To: Tripadvisor member Dear Sir / Madam, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future.... More

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(55)
  • Loft bed(43)
  • Family room(27)
  • Universal Studio(23)
  • Swimming pool(8)
  • Vivo City(5)
  • Very good(5)
  • Staff were friendly(5)
  • King size(4)
  • Sofa bed(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
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607 photos of this hotel

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Amenities

Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#6 Spa Hotel in Sentosa Island #7 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Exuberant yet relaxing, and brimming with family and child-friendly facilities, Festive Hotel makes for the ideal family getaway. The Deluxe Family King room comes complete with a sofa bed and a loft bed to comfortably accommodate a family of four. For some splashing good time, make your way to the hotel pool. While the little ones have a blast at the separate kids’ pool and wet play area, adults can relax by the poolside cabanas. For more family entertainment, Universal Studios SingaporeTM, S.E.A. AquariumTM and Adventure Cove WaterparkTM are just a 5 minute walk away. ... more   less 
Number of rooms
387

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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