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All 13 Sentosa Island hotels

Resorts World Sentosa - Festive Hotel

5.0 of 5 Hotel   |   8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
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Ranked #9 of 13 Hotels in Sentosa Island
A recent review
3 of 5 stars reviewed yesterday
Joanne H Bunbury, Australia
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1,026 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bunbury, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

A little disappointed with the rooms in this hotel for the price . My sons loft bed was mouldy and damp the room had a terrible wet smell. There was only two towels for four of us and no linen for my daughters fold out couch . Not much of a family room . On the up side buffet brekky... More

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melbourne australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed yesterday NEW

We stayed here for 4 nights two adults two kids arrived 5.30 in yhe afternoon very quick check in no explanation of anything no brochures just check in and that was it. The resort is amazing but hotel just average no free wifi considering costs I thought was a bit rich. 4 in our room but only two towels had... More

Was this review helpful? Yes 1
Hong Kong, null, Hong Kong
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed yesterday NEW

I got a awful start when I checked in with my other 6 families: only one of my two fully-paid bookings could be found, and they were fully booked for the coming three days, which means the 7 of us (included 2>60yrs, 2>80yrs, 1x4yrs) need to be packed in one family room, or we need to pay SGD7000 to stay... More

Was this review helpful? Yes 1
Butuan City, Butuan, Philippines
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Everyone enjoyed!!! From my kids to my wife and me, everyone enjoyed our stay. No buffet breakfast... yun lang kulang. Room design was cool. We each get a bed to stay in. And all the places we want to go were just a short walk away.

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Singapore
Senior Contributor
48 reviews 48 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here over the weekend with 2 young kids in the family suite. The kids love the single bunk bed. My other kid slept on the sofa bed. However, the bathroom wasn't ok. Every time after we showered, it caused a stagnant pool of water in the shower room that sometimes overflow onto the sink area. Obviously there was... More

Was this review helpful? Yes 4
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The kids love their stay here...everything were just close by, although they got a little scared by the halloween theme(it was 1st week of October)...they love their bunk bed..our veranda was facing the cable cars...we were allowed to swim at the hard rock cafe hotel(they have a man-made white beach)...it was so fun for them

Was this review helpful? Yes 2
FestiveHotel, Guest Service Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Brenda Carmille M, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. We certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely, Alex... More

Bacoor, Philippines
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

first entering the room i already saw a dirty cotton buds on the floor, some left over pop corns under the table.and while unpacking our stuff my kids where playing on the room and i saw my 2 year old son holding a used SEX LUBRICANT from the headboard drawer.the pull out sofa bed sheets has holes. door lock is... More

Was this review helpful? Yes 4
FestiveHotel, Guest Services Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Nikymor, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve. I... More

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It was superb hotel. Very nice interiored rooms. My brother siddharth ,my dad Sanjay Mehta,my mom beena and I was overjoyed with the view.the service was superb. It was very clean hotel.it was a good experience for us.

Was this review helpful? Yes 1
FestiveHotel, Guest Relations Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Apple595, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us and I am very happy that our staff was able to create a memorable experience for you. I certainly hope to... More

KL,M'sia
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

If you’ve stayed at theme park hotels and thinks that Festive Hotel would share the same high level of immaculate attention to details…think again !! First of all, why it is called Festive Hotel, I don’t know. There is nothing in its architecture, décor nor ambience that suggests of anything being festive at all save perhaps for the colourful lanterns... More

Was this review helpful? Yes 1
FestiveHotel, Guest Relations Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear Kris NWM, We appreciate you taking the time to complete a review of Festive Hotel and regret to learn that we were unable to meet your expectations. We apologize for the negative experiences you have encountered during your stay, and would like you to know that this is certainly not the standard of service our team strives to achieve.... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We are a family of 4, rooms were ok, not very spacey but very clean. Staff were helpful and friendly, we also received free monorail passes for the duration of our stay. This hotel is walking distance to everything, Universal Studios, SEA aquarium, Adventure Cove Water Park, beaches and shopping. Breakfast wasn't included but we headed down to Maccas which... More

Was this review helpful? Yes
FestiveHotel, Manager at Resorts World Sentosa - Festive Hotel, responded to this review

Dear 07syd, Greetings from Resorts World Sentosa – Festive Hotel! Thank you for taking the time to share your experience on Trip advisor. We are delighted to know that you and your family had enjoyed the stay with us. I certainly hope to welcome you back to the Festive Hotel again in the near future. Yours Sincerely, The Manager Festive... More

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Hotel Summarization (Beta)

What travelers say

  • Hard Rock(54)
  • Loft bed(40)
  • Family room(27)
  • Universal Studio(23)
  • Swimming pool(8)
  • Vivo City(5)
  • Very good(4)
  • King size(4)
  • Staff were friendly(4)
  • Sofa bed(3)

Additional Information about Resorts World Sentosa - Festive Hotel

Address: 8 Sentosa Gateway, Resort World at Sentosa, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Festive Hotel 5*
Number of rooms: 387
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