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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,219 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Resorts World Sentosa - Hard Rock Hotel Singapore
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Bangkok, Thailand
Contributor
14 reviews 14 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 31, 2012

Room: Our Deluxe Pool View room was adequate but certainly not deluxe. I had low expectations, having read lots of Trip Advisor reviews in advance, but took advantage of an Agoda 50% special. Even at that rate, the room didn't seem like a good value. Specific complaints: 1.) I paid an extra bed charge of $55.96 USD per night to... More 

Was this review helpful? Yes 1
Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 28, 2012

For a room that costs an astronomical S$570 and that touts itself as a 5* hotel, the service, facilities and conditions are appalling. Poor impressions started accumulating at the reception, where staff laze around instead of checking guests in. It snowballed when you moved to the lift lobby, which reeked of ammonia. Same smell at 6th floor lift lobby. By... More 

Was this review helpful? Yes 2

Travelers are raving about these Sentosa Island hotels

singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 26, 2012

This is my 2nd stay in Hard Rock Singapore. What brought me back was really the modern design and comfy of the beds. I stayed in the deluxe twin room by the poolside this round. Indeed, the view from the balcony was very nice. But I actually prefered the double room from the previous stay as there is a pull-out... More 

Was this review helpful? Yes 1
Perth
Contributor
16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 25, 2012

First time travelling with a baby and as we wanted to go to Universal Studios Singapore we wanted to stay on Sentosa. The room was spacious and clean, the swimming pool was fantastic very large with slides and little water cannons for older kids. One of the sections of the pool area has a beach and the sand is the... More 

Was this review helpful? Yes 5
Melbourne, Australia
Top Contributor
58 reviews 58 reviews
30 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed March 24, 2012

We weren't that sure what to expect with the combination of Resorts World and a HardRock branded hotel - but we were pleasantly surprised. Still quite new, the rooms were in very good condition and a roll-out bed (trundle) appears to be standard, which was great for our toddler. The pool was huge with it's own "beach" and was one... More 

Was this review helpful? Yes 1
Singapore, Singapore
Top Contributor
92 reviews 92 reviews
40 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed March 23, 2012

As Platinum members of Resorts World Sentosa, we often get free rooms. For the past three rounds, we decided to stay at Hard Rock Hotel, as it was new to us (although the swimming pool could be used by other guests of RWS hotels). We decided to give it a go. Check-in was quick for us as we had a... More 

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2012

I had a suite and I really liked it, amazing view of the harbour, extremly well thought out, super fine bed, fancy soaps, marble bathroom and no less than 3 places to watch TV, if you have enough time to watch TV. Between lazying by the pool on being on the doorstep of the entertainment. The pool is fab, although... More 

Was this review helpful? Yes 1
Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed March 18, 2012

It was a short stay at the hotel. The hotel room was nicely designed with rain shower, bath robes, hair dryer, sandals provided. The check in was 1.5 hours late as it was school holiday and there were many guests checking in and out. However, the check in staffs were friendly, patient and that helped. The concierge also had wonderful... More 

Was this review helpful? Yes 1
Moscow, Russia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 17, 2012

I agree with what others say about the cleanliness and comfort, great pools and nice location. I was disappointed in the lack of memorabilia, a feature of Hard Rock cafes and hotels, ordinary expensive poolside bar food (very basic fish and chips was 22 SGP dollars, very dry, no veggies). Watch out for hidden extras too, my booking showed "room... More 

Was this review helpful? Yes 2
Singapore, Singapore
Contributor
13 reviews 13 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 15, 2012

I was very dissappointed with my stay at the Hard Rock Singapore. After being wow at HR Pattaya the standards totally drop here in Singapore. Check in was almost took 45 min of waiting and 15min to check in. The Guest Service Agent at the Front Desk were not smiling. And the atmosphere of the staff doesnt bring the "welcome... More 

Was this review helpful? Yes 2
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