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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,221 Reviews from our TripAdvisor Community

Traveler rating
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    88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Resorts World Sentosa - Hard Rock Hotel Singapore
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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 5, 2012 via mobile

This would have to be the most disappointing hotel stay I have experienced. Firstly the good, the hotel is in a good location if you want to go to Universal Studios. Sentosa is not far from Singapore or Singapore airport, next time we'll be staying in Singapore. Unfortunately next is the bad, we were left to wait hours in the... More 

Was this review helpful? Yes 1
Sydney
Top Contributor
99 reviews 99 reviews
22 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed December 4, 2012

This was the last of three hotels I stayed at on a recent trip to Singapore. It was to be my first stay at the Hard Rock Hotel and I was very keen to stay at this chain. It turned out to be a massive disappointment! On arrival, the concierge and bell staff were helpful, check-in was not busy, and... More 

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Travelers are raving about these Sentosa Island hotels

The Netherlands
Top Contributor
164 reviews 164 reviews
44 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 2, 2012 via mobile

Except for the loud music in the lobby, there's nothing 'Hard Rock' about the hotel. I stayed here not by choice but due to a convention and, except for our group, the hotel was basically occupied by families, mainly Asian. I couldn't believe the number of children by the pool! Having said that, the room was very comfortable and modern,... More 

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Kuala Lumpur, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 1, 2012

Company trip to singapore and have a chance to stay at Hard Rock. So lucky get a pool view room, nice room design, bed is so comfortable. They have a big pool and men-made beach must try too. Their breakfast is nice but not really special. Walking distance to casino and USS. You can take the sentosa express to vivo... More 

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Sassenheim, The Netherlands
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed November 29, 2012 via mobile

Located on Sentosa Island, the hotel is part of the integrated resort. In just 30 minutes and for $SGD 22 a taxi gets you from the airport to the hotel. Do not expect an early check in. Especially when the hotel runs a full house it takes you at least till 2pm before you get your key. If you are... More 

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Hong Kong, China
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 26, 2012

Requested a room with pool view. The room is a bit small but decent. A bit disappointed with the bathroom as it's totally white with no special design. The wardrobe is connected with the bathroom (with 2 separate doors) but feel like there's a bit odour. Room service is great! However, the reception is always too crowded during check-in and... More 

Was this review helpful? Yes 1
Amsterdam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 24, 2012

We went to Hard Rock Sentosa to visit the Universal Studios. We arrived early, our room was not yet ready. After a day Universal Studios we came back to the hotel and we did get a complementary upgrade. The room was so nice decorated and spacious (3 televisions, 2 toilets, nice bath, sitting area, table and comfy bed).Also the outside... More 

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Perth
Contributor
16 reviews 16 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 22, 2012

This was our second visit to the Hard Rock Sentosa. The hotel was 100% capacity and this showed a little in the housekeeping. On a couple of occasions our room was not made up until almost 6pm. Not so good when you have a little one. Apart from that the hotel was as good as the last time we stayed.... More 

Was this review helpful? Yes 1
Johor Bahru
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 21, 2012

I went to HR,S'pore with my family last month. We booked for 5 deluxe (face to swimming pool)rooms which under promotional rate SGD 275. For my own experience, the speed when i check in at the counter is super slow. I think they should come a solution which can help them improve their service. For the ppl who wait behind,... More 

Was this review helpful? Yes 1
Penang Island, Malaysia
Contributor
20 reviews 20 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 17, 2012

Not the best Hard Rock hotel i must say. Check in experience was rather slow, with only 2 persons in front of my queue, i waited for over 20min. But, basically all staffs are polite at least. Room is very spacious with standard amenities but rather bare. The finishing of the room make the overall of the room looks cheap.... More 

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