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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,220 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Muntinlupa, Philippines
Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 days ago NEW

The roooms were lovely...I got to experienced the sunrise from the balcony for 3 days. We had a very late checked-in at almost 4pm and they expected us to checkout at 12nn even if their website said we can check out at 1pm. Breakfast was so-so, nothing special. Staffs were average...no free wifi...but the hotel is nicely-different.

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Melaka, Malaysia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is fantastic. Like the design and decoration. Enjoy my stay with partner. Near to universal studio and others.very convenient. With the package offered by sentosa, is really worth to stay there :)

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Jakarta
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

i stayed in this hotel for 3 nights for a company's event. overall, the room is good and cozy, plenty of restaurants to choose from but please be aware that they close at 10 pm. the RWS itself is good, they have universal studio and the area is really nice for family to have fun. i wouldn't recommend to stay... More 

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Safety Bay, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I stayed here for 5 nights. The location is fantastic however the hotel itself is a little drab. Lovely hotel staff the breakfast was ok but the hotel needs a little love. For a 5 star place i would expect not to have to pay $5 for 1 hour of wifi. The pool was awesome. All in... More 

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Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Feel so disappointed to stay in this 5 star hotel! No free wifi service in the room! Even I stay in city centre 4 star hotel, free wifi in the room must included. Phone information is not so clear, try to call room to room....is no direction for you how to do. Need to call front desk for information. Beside,... More 

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Travelers are raving about these Sentosa Island hotels

Jakarta, Indonesia
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I recently stayed with my family for three nights......the check-in process was slow and tedious despite checking in at 5 pm,.........the pool is awesome, the lobby is dark and cold, I guess it's a hard rock thing,,........It's pretty close to the Universal Studios by a ten minute walk where the food options is plenty .......The checkout process was as long... More 

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Boston
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Rooms are comfortable and elegant. Staff were ok not too friendly just doing their job -not looking too happy to be there-. Breakfast was really disappointing, very limited choice, I would recommend to have breakfast elsewhere. It is entertaining for kids but I would not recommend for couples or business people. Anddd they charge for WIFI!

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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This one night stay was a prize that I had one at work. On check in we experienced the same poor attitude from the check in staff that is mentioned in other reviews. I also found it unusual to ask if my wife and I wanted separate beds. Maybe she looked angry at me which, isn't unusual ;D We asked... More 

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1 review
4 of 5 stars Reviewed 1 week ago NEW

I stayed at RWS for a short break and for business purpose. As a tourist, i am happy with the room and the service at the hotel. Lovely pool, nice ambiance and plenty attractions to visit. Definitely a hotel for family where you can spend the whole day at Universal studio or just walking around the area. There are plenty... More 

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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

AVOID!!!! Having stayed at Festive Hotel(Next door) twice... We are confident to say that Hard Rock Hotel SUCKS!!!!! We did a staycation with 2 elderly, 4 adults and 3 kids. Bad service: Upon checking, we need to dig out all 6 adults IC to register!!! The front desk lady(on 23May15, 11am) was not even sorry for the trouble we had!!... More 

Was this review helpful? Yes 3
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