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Resorts World Sentosa - Hard Rock Hotel Singapore

4.5 of 5 8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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963 reviews from our community

Traveler rating
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    261
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450
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (249)
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Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

1) Check-in was swift at 1pm on weekday and we got our keys in less than 10 mins. We booked 2 connecting rooms, and we were impressed with the bedding arrangements. One room comes with a king-sized bed + a pull-out bed + a sofa bed, the other connecting room comes with 2 Super Single beds + a pull-out bed.... More

Was this review helpful? Yes 1
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Chattyqueen, We are very much delighted by your generosity and grateful of your passionate review. We take pride in presenting innovative amenities and facilities with guest oriented theme, Hard Rock style. Your comment on the cleanliness is on top of our priority and we thank you for highlighting. Integrity is one of the strong pillars of our organization and... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Singapore...the only destination of South East Asia that we wanted to travel. So we decide to have fun for 4-5 days in Singapore. It was very difficult to decide which hotel to choose but one my friend recommended Hard Rock Hotel, Sentosa. Tip: When travelling to Singapore always prefer to go via Singapore airlines, surely not only that they are... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear NSM712, Thank you for giving us the privilege of hosting you during your most recent trip to Singapore, from your review I can sense your admiration of the country which most of us do. I am pleased to learn that you and your loved one had a great stay and enjoyed our state of the art facilities, only at... More

tuao, cagayan
Top Contributor
68 reviews 68 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The main purpose of our recent trip to Singapore was to bring our kids to the theme parks at Sentosa. Hard Rock is within walking distance to the major parks and a mono rail ride away to other attractions. The room is also big and it can easily accommodate 4 pax. Since the train system is efficient, it is still... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear mannyandmabel, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your invaluable review. We are thrilled to hear you enjoyed the accommodations as we aim to be the number one GO-TO destination for the whole family with plenty to offer both children and adults. We have shared your kind comments with our staff and... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I came to do a last min staycation with hubby and my 3yrs old son. This hotel attracted me is because of the fact it seems that this hotel's swimming pool is great fr children... There is water slide and its fun for them as its not jus a normal pool. Whats best is theres their man made clean white... More

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Singapore
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We arrived at Hard Rock Hotel at 2 plus on a Saturday and the reception was filled with long queues. We hoped that we would be able to check in slightly earlier but there was no such luck. After queuing for half an hour, the receptionist told us that the rooms were not ready at 2.45pm and to check back... More

Was this review helpful? Yes
queensland australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We took 4 children with us to Singapore for a weeks holiday prior to boarding a cruise ship from Singapore. We chose to stay on Sentosa Island at the Hard Rock Hotel (Resort World). What a brilliant choice for families! The swimming pool was fantastic and well utilised by our family. There was so much to see and do on... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear pngexpat, Thank you very much for taking the time to share this great review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are very much thrilled to hear you enjoyed our FANTASTIC pool which is absolutely second to none and we continue to aim being the GO-TO destination for families and frequent travellers.... More

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Booked the deluxe room with hotelclub with huge discount only at S$210. I got the corner room which is big with balcony. Two queen size bed with pull out bed. Pool is big as well with children water playground, beach pool, bar pool and lap pool. Something can be improve, the lock to the balcony was faulty, the light bulb... More

Was this review helpful? Yes 1
Perth, Australia
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a 2 night/ 3 day stay at Hard Rock Hotel which included Universal Studios, SEA Aquarium & Watercove Park passes directly through the HR hotel on www.rwsentosa.com and all are within a 5 minute walk of the hotel. This is the cheapest and best way to do Sentosa Island if you want see all the attractions. No need to... More

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Jakarta
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

i book this hotel by my friend whos collect the point from casino... my opinion about this hotel, the hotel room look tired, wet floor because something trouble about AC, bathroom in not well maintenance.. poor and not welcome reception service. but my kids love the pool and sandy. and about location is around in many attraction area, USS, Trick... More

Was this review helpful? Yes 1
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Xhomeigie, Thank you for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We apologize for the Housekeeping issues you experienced during your stay, we will openly share this review with all of the respective teams as we want to let our team members know what our guests... More

Hong Kong, China
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
188 helpful votes 188 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Check-in at 12pm n politely ask for a room to be ready as early as possible. Return to be told room still not available. 3hours of housekeeping!!! Lousy service at reception n did not help to expedite. Rooms forever not ready even at 3pm. Perhaps 1 housekeeper to service entire hotel? Avoid this at all cost. Giving me the face... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear SimonLin, Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We sincerely apologize for the service shortfall which caused you delay on check in. I have sent you a private message to find out more about your room accommodations as we would like... More

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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 4.5*
Number of rooms: 364
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

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