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All 13 Sentosa Island hotels

Resorts World Sentosa - Hard Rock Hotel Singapore

5.0 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Ranked #9 of 13 hotels in Sentosa Island
A recent review
5 of 5 stars reviewed 2 days ago
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803 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
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English first
Perth, Australia
1 review
1 of 5 stars Reviewed 2 days ago NEW

I'll start with the positives, the staff are lovely. The location& pool area are fantastic but that it is where the positives end. Unfortunately I think this hotel is relying on its location to be all that matters. Don't eat set the buffet as it's all cold, even when it's meant to be hot with eggs that look like they... More

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Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We preferred to stayed here for 2 nights as the hotel is close to universal studios & we really pleased to have chosen this hotel. Not only we got this in discounted price(hotel price includes 3 tourist attraction 2 adult entrance fee) the hotel itself is a very good resort. My daughter keeps coming back to the pool as its... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

good hotel, spacious rooms, deluxe room with twin bed config accommodates family of 4 comfortably, nice pool, excellent location within sentosa. almost everything within walking distance. easy access to monorail. no complementary wifi, not even in the lobby area. wifi is overpriced. very friendly and forthcoming staff. I need to highlight the excellent service and hospitality provided by Mr. JEGA,... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Claudio B Thank you very much for taking the time to share this great review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. Your... More

Odense, Denmark
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Location is perfect for a visit to USS. The room was big and a great view of the fantastic pool. But i may have had to high Expectations for this 5 star hotel. It was a standard room like any other hotel and breakfast was chaos because all guests at the hotel wanted to be at USS when the gates... More

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HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Stefan T Thank you for taking time to provide a review on your recent stay. We are thrilled to hear you enjoyed the swimming pool and the many attractions that Resorts World has to offer. Our Starz Buffet has gained even more popularity, and our F&B team is diligently working on plans to free up more space to cater... More

Singapore, Singapore
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Second time having a staycation at Hard Rock Hotel Singapore. The first time was in their presidential suite (Rock Star Suite) - suite and service were both awesome for that. However that was almost 2 years ago - this review will be on my recent stay (last weekend) in the Deluxe Room. The good: Place was clean, service was good.... More

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HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear shansmak Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the swimming pool and the many attractions that Resorts World has to offer. Your comment about our Wi-Fi agreement is most valid and we are currently... More

Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

I was in Singapore for the FHT Expo so I was there almost the entire day. So to make this review even cleared, here I made some points: 1. I checked in at 4.00pm & booked the twin beds room but they said the room wasn't ready and I have got to wait for another hour unless I took a... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear vinnycrzy Thank you for taking time to provide a review on your recent stay. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. I have sent you a private message to find out more details about your stay as we would like to investigate further. Thank you again for your feedback,... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I visited for ten days with my six year old son. The best features were the pool, close proximity to the restaurants in the Forum (literally outside the hotel) which meant that eating was cheap as we weren't tied to the hotel (note 24h McDonalds). Universal Studios and the Aquarium are also outside the hotel (literally) so no taxis blah... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear shahsanj Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We have... More

Bali, Indonesia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When we first arrived we were astonished by the friendliness of the staff. They helped us with lots of luggage since I bring my 2 yo daughter with me and our luggage is way too much. I loved the room and the view to the pool. My daughter really loved the pools, she loves the white sandy beach and I... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Utary D Thank you very much for taking the time to share this review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We have... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

I can't imagine that it is a 5 stars hotel. I wish my wife and my kid can have a great time in singapore, but we feeling very disappointed. First of all, i can't find where is the hotel lobby easily when i arrive Sentosa(signage not clear). I carrying 2 large luggages and my wife take care my 2 years... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear wongm562 Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. We have shared your concerns with our Management team, and can assure you we will continue... More

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Not the best hotel to stay in , very loud kids running up and down the hall way , got placed in a smoking room on our second stay there , got out of it but was hard didnt really care , breakfast was cold and bad !!

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Robert W Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We apologize for the less than satisfying experience during your recent stay with us. We have taken note of your other constructive feedbacks, and can assure you that further discussions will be... More

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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Also Known As:
Hard Rock Hotel, Singapore Hotel
Hard Rock Hotel, Singapore Hotel Sentosa Island
Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Official Description (provided by the hotel):
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
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