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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
Best prices for: 1 room 1 guest
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Resorts World Sentosa - Hard Rock Hotel Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,182 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Perth, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We love this hotel....the 2nd time we stayed in this hotel. We have visited Universal Studios 3 times & have tried the next door hotel Festive as well the first time. This area in Santosa is easy side to get anywhere the surrounding area..the monorails gets you around to & from the great places close by like Divo shopping centre,... More 

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Sydney, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Previously stayed at Festive and enjoyed the HR hotel pool so much we wanted to stay here this time around. Overall experience is good but can't honestly say that it is worth a 4.5 or 5 star hotel rating. The staff were friendly, especially the concierge desk, but service is a bit of hit and miss at the pool towel... More 

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Colombo, Sri Lanka
Top Contributor
119 reviews 119 reviews
25 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

Hard rock hotel is located just minutes away from Universal Studios, SEA world and all other activities Sentosa has to offer. The hotel is a bit dark but the rooms are very well functional. Sleep quality was good. The bed has a sliding bed under it which makes it simple for an extra person to sleep in. Service, in particular... More 

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Adelaide, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some of the reviews after making our booking, I thought I had made a mistake with the hotel selection. As is sometimes the case, don't always believe what you read. We found this to be a great family friendly hotel from the time we arrived until we left. Position is perfect, so close to all the Sentosa attractions... More 

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Western Australia, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our third Hard Rock Hotel we have stayed in. Others being Pattaya and Bali. Singapore I am sorry to say is our least favourite. There was no real vibe like the other Hard Rocks. Band played on the Friday night in the lobby, but other nights we stayed, wed/Thursday was nothing. The hotel is very dark and its... More 

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Bitterly disappointed with the Hard Rock. The staff were all friendly and more than catered for our needs. The hotel itself is just lacking in any sort of atmosphere. The foyer has more in common with a bus terminal than a hotel. Just hanging a couple of guitars on the wall doesn't diminish the bland and vastness of the entry... More 

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Western Australia
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel was beautiful. It was quite dark, but this suited the rock theme and added to the atmosphere. The staff were very polite and helpful. Able to checkin early at approximately 1 o'clock. We arrived early from a cruise at approximately 10.30, so we spent time by the pool until early afternoon when we could get the room key.... More 

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Mumbai (Bombay), India
Top Contributor
62 reviews 62 reviews
55 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 1 week ago

The hotel is just the epitome of zero customer service. It starts with not having free wifi (not even in the lobby) or an extra blanket in the room even though requested many times. Even at the pool we were told that we can get maximum 4 towels between 3 of us! The towels were small and hence 2 were... More 

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Singapore, Singapore
Contributor
17 reviews 17 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The theme of the hotel is really interesting and fun, they really put in a lot of effort to stick to the theme and to create an experience that their guests won't forget. The pool was amazing, it was huge and the man-made beach really put a twist to it. Room was of a good size, comfortable bed and pillows.... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As a traveller of high end hotels and lowest of hostels depending on my mood ;) I see a great hotel with some very basic issues that do not appear to be addressed. Lets start with positive! The hotel is beautiful, as a regular Hard Rock Cafe drinker (collecting the glasses slowly!) the hotel does not fall down when it... More 

Was this review helpful? Yes 1
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