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All 13 Sentosa Island hotels

Resorts World Sentosa - Hard Rock Hotel Singapore

4.5 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
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56%
Ranked #10 of 13 hotels in Sentosa Island
A recent review
4 of 5 stars reviewed yesterday
kenoytugado London, United Kingdom
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911 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (238)
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English first
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked at this hotel for two nights because of the picturesque view of the pool and I was not disappointed- huge and beautifully landscaped. Hotel rooms are of modern designs with plush furnishings themed with a glimpse of a rock star lifestyle. Lobby and hallway are a bit dark. Check in process could be disappointing. They offer variety of food... More

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Perth, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Stayed at the Hard Rock for 3 nights on a 10 night stay in Singapore and wish I had have picked a different hotel to stay at Santosa, the room which is promoted as a family room and was far from it small pokey with 2 small doubles or large king singles not sure what they were and a pull... More

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Singapore, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Book 2 nights in June 2014. Call up the reservation twice to double check the shuttle bus down to this hotel and was told to take from the bus stop outside Vivo . Still ask them again whether is it Free and they mention is free for guest. But surprisingly, we need to pay for the bus down to Sentosa... More

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Mandurah, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for four nights in interconnecting rooms. Pool was the highlight of this stay although drinks at The Rock Bar were very expensive. Location is great for Universal Studios, the aquarium, Vivo city and other attractions. Very busy at breakfast as it seems lots of families with young children stay here. Disappointed that there wasn't free wifi.

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear LCS2010, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your lovely review of our second to none beach pool. Your comment on our wifi agreement is definitely valid and is in the midst of evaluation. I look forward to welcoming you, your family and friends back soon for more great stays. Love all,... More

Elounda, Greece
Contributor
16 reviews 16 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

the hotel has a very good location,surroundings ,swimming pool green area bar at the pool,and the rooms are good clean the room service good the bathroom nice and good.i think the most important drawbacks of this hotel is it's lobby.a dark place with dark reception and disgusting noisy rock music playing day and night that you can not sit and... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear faridfa, Thank you for taking the time to share your invaluable review and we are very glad you have enjoyed your overall stay. I’m pleased to let you know that we do have refurbishment plans in the pipeline and that includes illuminating the lobby area. Surely we are most excited to present brand new facilities to all of our... More

Hong Kong
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in Hard Rock hotel for 1 night with nice experience. This American Rock & Roll atmosphere and stylish hotel in Sentosa Island, Singapore is suitable for family fun when you bring along with small child. Swimming pools is the key attraction that the hotel guest can't miss it when stay. We ordered the snack and food at the... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Peggytsang2812, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your magnificent review. We take great pride on having a one of a kind beach pool which is perfect for family getaways. I must agree with you it is indeed something not to miss! Plus the amazing swim up bar manned by our Rock... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The best thing about this hotel is the pool area. Really great visually and a fantastic swim up bar with a great bar tender who recognised us each time. Everything else was a bit yuck to be honest. When we arrived our carpet was damp as had just been cleaned and the room smelt like wet dog. The rooms and... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear KelMac39, Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We sincerely apologize about the carpet condition you faced upon your arrival and I have immediately highlighted it to the Executive Housekeeper to address it with all the Room Attendants. As for the... More

Singapore, Singapore
1 review
4 of 5 stars Reviewed 1 week ago

I'm a local here and I could say that I love this hotel for it's great location to these 3 attractions. We would always book this hotel during the school holiday when we r lazy to travel out of Singapore. We will buy a package from resort world that include 2 nights stay with 2 adults tix for the 3... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Jean_Chuayp, We are overwhelmed to see you share your generous review and to know that you have always enjoyed staying with us time and again. As we continue to explore innovations and maintain our incredible beach pool, it is amazing to see it has become a GO-TO destination by families locally as well as our foreign visitors. Not to... More

Singapore, Singapore
Contributor
16 reviews 16 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 1 week ago

Being a firm believer of basic service, Hard Rock Hotel failed all. Checked in for three nights and managed to get a last room which is about 3-4 mins walk from the lift. Room is ok but short of one towel and very basic amenities. As a local, I bought alot of drinks, and I mean alot, perhaps about 10... More

Was this review helpful? Yes 2
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear kiingderek, Thank you for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. With all sincerity, allow me to extend apologies for the flaws you have encountered during the course of your stay. I have sent you a private message and would like to discuss this with you... More

Manila, Philippines
Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Great hotel for those whose destination center in Sentosa Island/Resorts World. Great for families - indoor pool, close to theme parks and other attractions (Universal studios, SEA aquarium, etc) inside sentosa. The water pressure was strong. The pool view from the room was nice. The bed was big and soft - slept like a baby. There's a pull up bed... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Gwenythe, Thank you for your sharing your review and for the privilege of hosting you during your most recent trip to Singapore. I am delighted to hear that we have provided you a comfortable accommodation. Not only that we want you to sleep like a baby, we want you to sleep like a Rock Star! Thank you once again... More

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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 4.5*
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Sentosa Island #8 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
Number of rooms
364

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