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All 13 Sentosa Island hotels

Resorts World Sentosa - Hard Rock Hotel Singapore

5.0 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Ranked #9 of 13 hotels in Sentosa Island
A recent review
4 of 5 stars reviewed 3 days ago
shahsanj Dubai, United Arab Emirates
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798 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

I was in Singapore for the FHT Expo so I was there almost the entire day. So to make this review even cleared, here I made some points: 1. I checked in at 4.00pm & booked the twin beds room but they said the room wasn't ready and I have got to wait for another hour unless I took a... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear vinnycrzy Thank you for taking time to provide a review on your recent stay. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. I have sent you a private message to find out more details about your stay as we would like to investigate further. Thank you again for your feedback,... More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

I visited for ten days with my six year old son. The best features were the pool, close proximity to the restaurants in the Forum (literally outside the hotel) which meant that eating was cheap as we weren't tied to the hotel (note 24h McDonalds). Universal Studios and the Aquarium are also outside the hotel (literally) so no taxis blah... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear shahsanj Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We have... More

Bali, Indonesia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

When we first arrived we were astonished by the friendliness of the staff. They helped us with lots of luggage since I bring my 2 yo daughter with me and our luggage is way too much. I loved the room and the view to the pool. My daughter really loved the pools, she loves the white sandy beach and I... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Utary D Thank you very much for taking the time to share this review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We have... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW via mobile

I can't imagine that it is a 5 stars hotel. I wish my wife and my kid can have a great time in singapore, but we feeling very disappointed. First of all, i can't find where is the hotel lobby easily when i arrive Sentosa(signage not clear). I carrying 2 large luggages and my wife take care my 2 years... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear wongm562 Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We sincerely apologize that we did not provide the accommodations nor comfort level that met your expectations. We have shared your concerns with our Management team, and can assure you we will continue... More

Contributor
15 reviews 15 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW via mobile

Not the best hotel to stay in , very loud kids running up and down the hall way , got placed in a smoking room on our second stay there , got out of it but was hard didnt really care , breakfast was cold and bad !!

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Robert W Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We apologize for the less than satisfying experience during your recent stay with us. We have taken note of your other constructive feedbacks, and can assure you that further discussions will be... More

dhahran
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great location ,The Best Pool,Rooms are bigger than Festive Hotel next door,house keeping was not as good as Festive (huge cochroach in corridor for 2 days and nights,room was not made up on second day.But would stay there again.The children luv the pool.

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear greg m, Thank you for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We sincerely apologize on the issue you had faced with Housekeeping. We have shared your feedback with our Executive Housekeepeer. We hope to welcoming you back soon to Hard Rock Hotel Singapore for an... More

Amersham, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 2 nights, 7th-9th April 2014. Check-in was quick an easy, although we'd arrived early at 10:30am and naturally the room wasn't ready. They already say rooms aren't ready until 3pm, but they we got ours by 1pm. The room itself was spacious, modern and clean. We had a king size bed with a pull-out... More

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear BubbleDouble Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We apologize for the Housekeeping and Food and Beverage concerns you experienced during your stay. Your feedback will be used as a reference when conducting re-training in our Housekeeping Department, and we... More

St. Andrews Beach, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What a sensational, fun place to stay. Service was amazing, rooms immaculate and staff the best I've encountered in a long while. What an amazing pool and close to all attractions and shopping. Availability of free music downloads a unique feature.

Was this review helpful? Yes 1
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Kaye_A123, Thank you very much for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We are glad... More

Shanghai, China
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on our first day of a Singapore vacation in order to go to Universal Studios and Adventure Cove. We found the hotel perfectly nice if not fantastic in any way. The service was good though and the rooms were decent, but I probably would have preferred staying at the Hotel Michael over what we found at the... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Changer360 Thank you for taking time to provide a review on your recent stay. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We look forward to welcoming you and your family back for a rockin experience again.... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Fantastic hotel. The staff are friendly and so cheerful. Ariel and Yugen at the Concierge, Jennifer and Zila at the Front Desk were so helpful. Nice surprise for my young kids. The pool is amazing. My kids had so much fun. Hard Rock Cafe is just a 3 minutes walk. Only thing is the lobby is a bit too dark.... More

Was this review helpful? Yes
HRHSingapore, VIBE Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear taztazdevil Thank you very much for taking the time to share this rave review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and we like to consider ourselves a go-to destination for the whole family with plenty to offer both children and adults. We have... More

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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Also Known As:
Hard Rock Hotel, Singapore Hotel
Hard Rock Hotel, Singapore Hotel Sentosa Island
Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 5*
Official Description (provided by the hotel):
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
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