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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
Best prices for: 1 room 1 guest
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Resorts World Sentosa - Hard Rock Hotel Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,212 reviews from our community

Traveler rating
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    88
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed today NEW

This one night stay was a prize that I had one at work. On check in we experienced the same poor attitude from the check in staff that is mentioned in other reviews. I also found it unusual to ask if my wife and I wanted separate beds. Maybe she looked angry at me which, isn't unusual ;D We asked... More 

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1 review
4 of 5 stars Reviewed yesterday NEW

I stayed at RWS for a short break and for business purpose. As a tourist, i am happy with the room and the service at the hotel. Lovely pool, nice ambiance and plenty attractions to visit. Definitely a hotel for family where you can spend the whole day at Universal studio or just walking around the area. There are plenty... More 

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Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

AVOID!!!! Having stayed at Festive Hotel(Next door) twice... We are confident to say that Hard Rock Hotel SUCKS!!!!! We did a staycation with 2 elderly, 4 adults and 3 kids. Bad service: Upon checking, we need to dig out all 6 adults IC to register!!! The front desk lady(on 23May15, 11am) was not even sorry for the trouble we had!!... More 

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Travelers are raving about these Sentosa Island hotels

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Hi we stayed on the 19th til 21st of May Now this is a very 2 part review lets start with the good The welcome was like what you expect they get your bags for you out the car and store them for you the rooms where big enough and the loction was good. The bad the check in was... More 

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Singapore, Singapore
1 review
4 of 5 stars Reviewed 3 days ago NEW

Reached hotel at around 3.45pm so there wasn't any queue. As we used the invites card. WI-FI was complimentary and we received complimentary breakfast as well. We booked the deluxe suite room. room wasn't as big as expected but still great. Minibar wasn't cold at all but didn't bother to call the engineering to check as we were having a... More 

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Singapore, Singapore
1 review
3 of 5 stars Reviewed 4 days ago NEW

I have been a regular customer since their opening, my last visit on 1st of May and found their food standard is getting poorer and poorer. Also I realise some old staff I know was no longer, or some are leaving soon. I hope the hotel management level look into this seriously, or overall RWS revenue is gonna continue reducing.

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Singapore, Singapore
Top Contributor
61 reviews 61 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is located right in what i would call the centre of Sentosa's Resorts world. The service was great. 1) Check in = 5/5 2) Room service = 5/5 3) Comp Breakfast = 5/5 (for selection) Above all, it is a Hard Rock. We had to try

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

checked in a little late, did not get the king size bed room that I originally booked and got a 2 super single bed room instead which is not great for couples but good thing the bed was big enough. the view from the pool side room is great.

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Hong Kong, China
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Just returned for weekend in Sentosa Hardrock, combo with tickets. Check-in was difficult. We booked a king bed non-smoking room, we were informed this was not available and offered a twin room. Upon getting the manager, a King size bed non-smoking was found. Before you ask, WIFI is chargeable. Hotel was clean but lacked the normal amount of rock memorabilia,... More 

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Mumbai (Bombay), India
Top Contributor
69 reviews 69 reviews
69 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife, kids and I recently spent 3 nights at this hotel. The pros: - if you are travelling with children or want to see all that Sentosa has to offer, this hotel has THE best location. Its connected to the Forum mall and is therefore a minute walk to the Universal Studios, SEA aquarium, the waterpark and the casino,... More 

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