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Resorts World Sentosa - Hard Rock Hotel Singapore

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hard Rock Hotel Singapore
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1,274 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, null, Singapore
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

My mum is a genting reward card member.. hence we got free stay.. stayed for 2 nites in their deluxe room. It was great! Room is abir small bt they gt xtra bed n another sofa which can b used as bed too.. n extra pillows too.. service was good.. the only thing is the toilet abit open.. cant hang... More 

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Singapore
2 reviews
2 of 5 stars Reviewed 1 week ago

The condition of the room was horrible. The floor felt sticky, sink was not cleaned properly, shower was unpleasant as well. When we tried calling the front desk, room service, etc. the wait time was extremely long. For a price of 600+, definitely not worth the price. Compared to my previous stay at Hard Rock, the standard has dropped.

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Travelers are raving about these Sentosa Island hotels

Singapore, Singapore
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Room is nice and spacious and overlooks the swimming pool. The HRC swimming pool is nice. There is a bar which serves snacks and drinks whilst you can stay in the pool. Close proximity to the attractions and pricey restaurants. The only unpleasant thing is that I waited over 30 minutes in the queue to check-in. This is really ineffective... More 

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Hong Kong, China
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed one night there. Location of the hotel is superb, easily access to Adventure Cove, Universal Studio, Sea Aquarium and also the food court. The staffs in the hotel were helpful and knowledgeable. However, the hotel room really did not meet what I expected a five star rating hotel in Singapore. The room did not even have a proper chair... More 

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1 review
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay three nights in this hotel. The first night, we found that the carpet is oily. Perhaps it's just clean with chemical, so we just let it be. The shower gel rack on the wall is loss anf almost drop. Ok, fine, we still let it be. The second night, after we spent a whole day in the zoo.... More 

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Nagpur, India
Level Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I wouldn't stay in Sentosa out of choice and after having had a terrible experience at the Hard Rock in Bali, I was very sceptical about staying here. I was here on a conference and had a very pleasant stay, the rooms are large and very comfortable and the other facilities are all very good. I would have loved to... More 

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Jakarta, Indonesia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Hard Rock RWS for 3 nights. The check in process was so complicated (I guess it's the holiday season and the hotel was packed). We checked in at 2 PM and told that the room will be ready after 3. Went back to the hotel at 4 and had to queue again to pick up the keys.... More 

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Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family celebrated my birthday at Resorts World's (RWS) Hard Rock Hotel Singapore. Our room, a Deluxe Pool View, was located on the fifth floor. Families of four would fit perfectly in this room. The pool is one of the highlight of Hard Rock Hotel Singapore. And my kids really enjoyed themselves . The Hard Rock Hotel was my number one... More 

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Singapore
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Kudos to the Reservations/Customer Service Team @ RWS Singapore!!! We have yet to stay for the first time at the resort, but wanted to share that the service we have received so far from the team at 65778899 regarding our upcoming staycation at Hard Rock Hotel, has been nothing less than professional, helpful, informative and patient. On separate occasions, I... More 

Was this review helpful? Yes 1
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location that is near to Universal Studios Singapore. The overall feel of the hotel was great! Nice and dark - Was assigned a room with Pool View and indeed not disappointed to find the balcony facing the man-made beach. However - it is really REALLY overpriced for the Hard Rock brand as you can pay for 2 nights of... More 

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