We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Sentosa Island hotels

Resorts World Sentosa - Hard Rock Hotel Singapore

4.5 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
Hotel website
Hotel deals
Hotel amenities
Special Deal
Halloween Horror Nights®4
Save Saved
You added Resorts World Sentosa - Hard Rock Hotel Singapore to your Saves list
Resorts World Sentosa - Hard Rock Hotel Singapore
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
56%
Ranked #10 of 13 Hotels in Sentosa Island
A recent review
3 of 5 stars reviewed 2 days ago
Hana1987
Write a Review

954 reviews from our community

Traveler rating
    170
    357
    257
    99
    71
See reviews for
446
192
19
75
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Swedish first
  • Thai first
  • Any
English first
Hong Kong, China
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
187 helpful votes 187 helpful votes
1 of 5 stars Reviewed today NEW

Check-in at 12pm n politely ask for a room to be ready as early as possible. Return to be told room still not available. 3hours of housekeeping!!! Lousy service at reception n did not help to expedite. Rooms forever not ready even at 3pm. Perhaps 1 housekeeper to service entire hotel? Avoid this at all cost. Giving me the face... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Resort style! If that's what you are looking for; - massive resort style pool - great friendly staff - more like 4 star though - excellent location on Sentosa with few steps from the Forum and Universal Studios - rooms quiet nice but standard. - our room had few things missing from the supplies so looks like it was a... More

Was this review helpful? Yes
Hong Kong, China
Contributor
20 reviews 20 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was on business trip to attend an event banquet at the Convention Centre at Resort World, so the company picked this hotel and the location was so convenient linked to the event function room at basement. The hotel lobby was too dark feeling like wearing a sunglasses indoor, the atmosphere with the "rock" music playing was a bit noisy... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Magng_HK, Thank you for taking the time to share your review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We appreciate any and all feedback. Your comment about the level of noise at Front Desk is most valid and we are monitoring this regularly. We are delighted to hear our accomodations has provided you... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is too dark for my taste. Breakfast and pool are crowded because they share the restaurant and the pool with the other RW resorts. The shower was falling down, and the towels were old and pierced. And watch out with the wifi access charges!!!! Besides these points, it's a good hotel, very well located.

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Patricia G, Thank you for taking the time to share your invaluable review. I’m pleased to let you know that we are having a major refurbishment project in progress and most definitely excited to present brand new facilities to all of our guests. Looking forward to welcoming you again and Rock on! Love all, serve all Jayson Diaz Estacio More

Romford, England, United Kingdom
Top Contributor
55 reviews 55 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A tad overdue as I stayed here on the final leg of my honeymoon back in November 2012. My wife picked the hotel due to it being on the hip, trendy and newly done 'Sentosa Island' resort where the Universal Studios park is located. Our check-in was smooth and room well presented etc. There was just the gripe of the... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is our second visit here and nothing much has changed. Check-in is really slow (30 minute wait for us) and our room was not ready till 4pm. There is no presence of security at all in this hotel especially since you are paying premium prices. There were kids kicking a football around in the lobby and not a single... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear BlaiseJOng, It is always such a delight to hear from returning guests such as yourself who have stayed with us time and again, and I sincerely thank you for choosing to stay with us on your visits to Resorts World Sentosa. Reviews like yours are being reassessed and given considerations. Since your last stay back in 2013, you may... More

Perth, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

Not a bad hotel all in all. Its a bit dark and trendy for me. Our room was only just ok. Nice big bed but has feather doona and pillows which makes it hot. No sheet or other blanket and our room did not have a balcony so made it even smaller for living space with 4 in the family... More

Was this review helpful? Yes
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at the hard rock resort after over a month of traveling in Vietnam and we found the resort a much needed break and a chance for some real R and R The hotel/resort is fantastic and I loved the feel and decor of the whole place it's was done in true hard rock style! We had read... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Tristan H, I can't thank you enough for taking the time to share this enthusiastic review on your recent stay with Hard Rock Hotel Singapore at Resorts World Sentosa. We are thrilled to hear you enjoyed the accommodations and the overall feel of the property. I hope you got the R&R you were here for. On top of this,... More

1 review
5 of 5 stars Reviewed 5 days ago NEW

So before I came here I read thru all the reviews and was feeling very negative about this hotel. We arrived at 7.30pm their time and no wait for check in the staff were so nice and helpful as well. The room was nice with a balcony and pool view and very clean. The pool is the best part of... More

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Rhonda E, Thank you for your kind words and for the privilege of hosting you during your most recent trip to Singapore. We do have more plans in the pipeline to get the pool even more amazing, something to watch out for. I am likewise grateful to hear that our band member's service standards consistently met your expectations, I... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Spend a night there, still the same as we expected, the food, the room, the pool, but we got the bigger room @6th floor than 2 times we came here before. Really surprised when we got welcome fruits cause they can't put our room side by side with my son room. Don't like the unfriendly hardrock shop staff.

Was this review helpful? Yes 1
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Rika K, It is always such a delight to hear from returning guests such as yourself who have stayed with us time and again, and I sincerely thank you for choosing to stay with us on your visits to Resorts World, Sentosa. It’s certainly our pleasure to ensure that your stay was well-taken care of. On the other hand,... More

Owners: What's your side of the story?
If you own or manage Resorts World Sentosa - Hard Rock Hotel Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Resorts World Sentosa - Hard Rock Hotel Singapore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 4.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Asiatravel.com Holdings, Booking.com, Odigeo, Orbitz, Cheap Tickets, getaroom.com, Agoda and TripOnline SA so you can book your Resorts World Sentosa - Hard Rock Hotel Singapore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

1,397 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (712)
Viewed
Hotel & grounds (104)
Viewed
Pool/beach area (88)
Viewed
View from room (43)
Viewed
Room/suite (177)
Viewed
Dining (15)
Viewed
Bathroom (81)
Viewed
Family/play areas (8)
Viewed
Business center/function rooms (1)
Viewed
Other (195)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (656)
Viewed
Amenities (20)
Viewed
Deluxe King Room (88)
Viewed
Deluxe Twin Room (81)
Viewed
Pool (11)
Viewed
Presidential Suite (273)
Viewed
Restaurants and Bars (46)
Viewed
The Hotel (137)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Hotel & grounds (3)
Viewed
Dining (1)
Viewed
Room/suite (14)
Viewed
Bathroom (2)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Sentosa Island with
any amenities

Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Sentosa Island #8 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
Number of rooms
364

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Resorts World Sentosa - Hard Rock Hotel Singapore and other travelers.
3 questions
Ask a question
Questions? Get answers from Resorts World Sentosa - Hard Rock Hotel Singapore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer