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All 13 Sentosa Island hotels

Resorts World Sentosa - Hard Rock Hotel Singapore

4.5 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
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56%
Ranked #10 of 13 hotels in Sentosa Island
A recent review
5 of 5 stars reviewed 2 days ago
LR0gers Adelaide Hills, Australia
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917 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Perth, Australia
Contributor
17 reviews 17 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed today NEW

We stayed here for 5 nights in July. The check in counter wouldn't give us a duvet for the third (rollaway) bed, stating it was not possible. After one cold night, I managed to get a duvet from house keeping. But then they would not make the bed for the remaining nights. To top it off, my perfume 'disappeared' from... More

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Adelaide Hills, Australia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Thoroughly enjoyed our 5 night stay at this hotel. Room was spacious and clean. Very comfortable and well laid out. View over the pool spectacular. Breakfast was busy but great choice of food and always a lot available. Hard Rock shop great. Pool area wonderful and so relaxing. Lots of room for everyone. The location is brilliant. Sentosa Island wonderful... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear LR0gers, Thank you so much for sharing your praiseworthy review. Nothing could be more rewarding knowing that our guests perceive our Hotel the way you do. I am most delighted to hear that we have provided you a comfortable accommodation with added value from the Restaurants, the Pool, the Rock Shop and most importantly our team members. At Hard... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Had dinner at Stars Restaurant on the night of 27 July 2014. We are a family of 4 pax. Had reserved a table about 1 week ago. Was told in advance that it would be full and was advised to come early. Arrived at 6.30pm and was shown to our table. It was a booth near the ice cream counter.... More

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Top Contributor
51 reviews 51 reviews
42 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel to be close to all the attractions in Sentosa, and then found that the hotel itself was an attraction! The layout and pools were amazing, and the staff very friendly. After a while, even the dark lobby seemed "normal" and it was fun going to different floors to see various memorabilia. Getting connecting rooms made our... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear abeb 1900, We truly appreciate your generous review and we are most glad that your overall stay has been an awesome experience. Please accept our sincerest gratitude. We take pride being part of Hard Rock Hotel at Resorts World Sentosa and reviews like yours keep us in our ball game. You may trust that we will continue to maintain... More

Perth, Australia
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Party of six stayed at this hotel for five nights. The constant loud music in the lobby is very annoying. The lifts are so dark we were unable to see the buttons to select a floor. The rooms we stayed in were fine; clean and tidy and well maintained. Breakfast was very average at best for $22.00.The dining room was... More

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Perth, Australia
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Location and pool are the best things about this hotel. It's a shame the rest of the hotel isn't as good as it could be amazing. The rooms are nice and spacious, furniture is comfy but there is a weird smell and our room was very damp! The carpets felt wet, the tiles were slippery and looked dirty even though... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear R M, Thank you for taking the time to share your review on your recent stay with Hard Rock Hotel at Resorts World Sentosa. We are very much thrilled to hear that you have enjoyed our amazing beach pool and it surely has attracted a lot of guests from past to present. Likewise, our band member Yadi has been... More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked at this hotel for two nights because of the picturesque view of the pool and I was not disappointed- huge and beautifully landscaped. Hotel rooms are of modern designs with plush furnishings themed with a glimpse of a rock star lifestyle. Lobby and hallway are a bit dark. Check in process could be disappointing. They offer variety of food... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear kenoytugado, It gives us genuine pleasure knowing that we have not disappointed you for choosing to stay with us and that you have enjoyed your overall stay with Hard Rock Hotel at Resorts World Sentosa. We truly appreciate your generous review. We take pride introducing our "Magnificent pool" and it has gained popularity lately, this of course is because... More

Perth, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed at the Hard Rock for 3 nights on a 10 night stay in Singapore and wish I had have picked a different hotel to stay at Santosa, the room which is promoted as a family room and was far from it small pokey with 2 small doubles or large king singles not sure what they were and a pull... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Darryl B, Thank you for taking the time to share your review with Hard Rock Hotel at Resorts World Sentosa. It is regretful to learn that we have not provided you the level of comfort and satisfaction that you are expecting during your recent stay. I have sent you a private message and would like to obtain more details... More

Singapore, Singapore
Contributor
11 reviews 11 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Book 2 nights in June 2014. Call up the reservation twice to double check the shuttle bus down to this hotel and was told to take from the bus stop outside Vivo . Still ask them again whether is it Free and they mention is free for guest. But surprisingly, we need to pay for the bus down to Sentosa... More

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HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear Skyler22, Thank you for taking the time to share your review with Hard Rock Hotel at Resorts World Sentosa. Please accept our sincerest apologies on causing you inconvenience and disatisfaction during your recent stay with us. It is certainly not the kind of service we aim to provide to each of our guests. I have sent you a private... More

Mandurah, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for four nights in interconnecting rooms. Pool was the highlight of this stay although drinks at The Rock Bar were very expensive. Location is great for Universal Studios, the aquarium, Vivo city and other attractions. Very busy at breakfast as it seems lots of families with young children stay here. Disappointed that there wasn't free wifi.

Was this review helpful? Yes
HRHSingapore, Guest Experience Manager at Resorts World Sentosa - Hard Rock Hotel Singapore, responded to this review

Dear LCS2010, Thank you for choosing Hard Rock Hotel as your preferred accommodation and for sharing your lovely review of our second to none beach pool. Your comment on our wifi agreement is definitely valid and is in the midst of evaluation. I look forward to welcoming you, your family and friends back soon for more great stays. Love all,... More

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Additional Information about Resorts World Sentosa - Hard Rock Hotel Singapore

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Resorts World Sentosa - Hard Rock Hotel Singapore 4.5*
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Also Known As:
Hard Rock Hotel, Singapore Hotel Sentosa Island

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Sentosa Island #8 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
Rock and roll attitude meets five-star service at the Hard Rock Hotel Singapore. Breathtaking design, fashionable dining options, and the legendary entertainment experience only Hard Rock can offer make this the obvious choice for those looking for a stay that is beyond the ordinary.If unique networking venues are what you need, the hotel is home to some of the resort's best meeting and conference facilities, and indoor exhibition space. This includes 30 function rooms and one of Asia's largest ballrooms with seating for 6,500 guests. All at the doorstep of Universal Studios Singapore ®, the world's largest oceanarium and Asia's newest casino resort. ... more   less 
Number of rooms
364

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