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Resorts World Sentosa - Hotel Michael

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hotel Michael
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485 Reviews from our TripAdvisor Community

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I am in Singapore on Business and have brought the kids with me. We are at The Hotel Michael for 2 nights on Sentosa (beach, universal studios etc). Most hotels that try to charge for Internet usually back down if you complain hard enough but not here. They are trying to gouge the very last cent out of customers. Out... More 

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1 Thank Johnny G
Level Contributor
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Booked deluxe room for staycation during the cny (8/2/16) period. Checking in was smooth. The deluxe room was spacious,clean & neat. Even the toilet was spacious and nice. The swimming pool they have was nothing special. But 1 good thing is that guests have the privilege to have a swim at both hard rock and festive hotels swimming pools. Overall,... More 

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Thank Siti N
A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago via mobile

Went for a staycation and a terrible experience. 1st they said no single bed available only twin bed. So we closed 1 eye. The heater was not working and when we called the technician and was told to let the heater run for 15 min everytime we want to bath. Most of the lamps in the room were not working... More 

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1 Thank A TripAdvisor Member

Travelers are raving about these Sentosa Island hotels

Dubai, United Arab Emirates
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good family property located in ideal location at Resort World. The hotel is located very close to Universal studios and Sentosa Waterfront station. Highly recommended for families who want enjoy all attractions in Sentosa..... Stayed with family for 3 nights this gave us ample time to cover all the attractions quite relaxed......

Helpful?
Thank Fenzeer
Adelaide, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Our family experienced the best customer service from the staff. Upgraded from a deluxe 2 a premium deluxe room, spacious and comfortable. The bathroom was out of this world, a definite recommendation

Helpful?
Thank Olga042016
Malaysia
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was one of the 3 hotels in the resort and it is positioned a business hotel . The check in process is a bit long and they are very strict about check in timing so do not expect any early check in. I find the layout of the hotel and its area pretty confusing so you need to look... More 

Helpful?
Thank TravellingMalaysian
Singapore, Singapore
Level Contributor
78 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here with my mother and grandmother for one night in Jan 2016. I added an extra bed to my reservation and even received a confirmation letter stating it however when we checked in, the agent was surprised to see that we needed one and had to scramble at the last minute to arrange one with housekeeping. Not sure how... More 

Helpful?
Thank Yanwan
Singapore, Singapore
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here twice - once suite and the other in the Deluxe room. Ironically, we much preferred the Deluxe room because even though the Suite has a lot of space; with separate dining, TV area, and huge bathtub, it felt very dusty and old. It was also not stocked with soap/shampoo and we had to request it from housekeeping. The... More 

Helpful?
1 Thank Geraldine T
singapore
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Family staycation in a suite at hotel Micheal. The housekeeping is overworked and therefore while they are not outright rude, service is not with a smile. Maybe as serving locals they knew that tipping is generally not practiced and thus explained the lackluster attitude. Pool was not opened on the morning we wanted to use till we called the front... More 

Helpful?
1 Thank autumnjune
Singapore
Level Contributor
70 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in e suite with great bathroom, awesome view of the cylon in USS ! The room is very clean and i love the lights and the shelves! The pool is very small but it is a very cozy pool just for a few relaxing swim. There is also a small jacuzzi at the side of the pool. Do... More 

Helpful?
Thank HappyTravellller
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