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All 13 Sentosa Island hotels

Resorts World Sentosa - Hotel Michael

5.0 of 5 Hotel   |   8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Ranked #8 of 13 hotels in Sentosa Island
A recent review
5 of 5 stars reviewed 3 days ago
Abdulaziz A saudi arabia
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307 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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saudi arabia
Top Contributor
89 reviews 89 reviews
40 hotel reviews
141 helpful votes 141 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I have been at hard rock hotel before , but this time I decided to stay at Hotel Michael , I guess Michael is better in term of location and view, the hotel is direct to the arcade and few steps to the universal studio , while the hard rock is a lot better in term of room size and... More

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Gothenburg, Sweden
Contributor
11 reviews 11 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was good but even better With a uppgrade I got the svit With a big nice luxurious bathroom but the view not that great , the hotel was nice overall great location , the pool very small but the best was that you could use the pool at the hard rock hotel Witch was amazing , the pool... More

Was this review helpful? Yes 1
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice.. kids love it. Good nice clean. Very recommended hotel. Esspesially when you visit to USS and RW Singapore. Michael hotel is the best.. compare with another hotel near by. Recommended hotel for family stay.

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It gives us great pleasure to read your reviews on your recent visit to Hotel Michael at Resorts World Sentosa. Your brief descriptions have motivated us to strive for higher standards in our services and standards. Thank you for staying with us and we certainly look forward to your return visit soon. Warm Regards Victoria Ngian Director of... More

Manila, Philippines
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here with my family. My family were there for a visit to Universal Studios, while I go for my business meetings. Hotel is so-so, I wasnt too happy with our first room because the TV wasn't working. Replacement room was another so-so, room layout was kind of weird, specially the bathroom layout was similar to a 3 star hotel... More

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the time taken to review Hotel Michael at Resorts World Sentosa. At the onset, please accept our sincere apology that your arrival experience in our guestroom was a letdown for a 5 star hotel. You may wish to know that all our rooms are completed with a LCD television with cable vision channels and a... More

Canberra, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I and friends stayed here in July and found the rooms very nice. The staff were very pleasant. We were told we could swim at any of the hotel pools which was great. We were told to go the Hardrock hotel pool which is a great area for swimming especially families. It has a man made beach... More

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Ms Denise T Thank you for taking the time to share a detailed review on your recent visit. It is heartening to know that you have enjoyed your vacation with your friends and loved ones. Indeed, there are many options in terms of food and beverage offerings in Resort World Sentosa to cater for all. We look forward to... More

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Pricey, poor service, unclean, poor bed linen and extremely slow service. Seriously, there are so many hotels out there. Given the price to pay, pick others and receive better quality in terms of service. I will skip this hotel and will never recommend this hotel to anyone!

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Mr Ong Thank you for your review. At Hotel Michael, we pride ourselves into providing each and every guest a wonderful experience each time they stay with us and it is with much regret knowing that your recent stay was less than satisfactory. We sincerely hope that you would contact us directly at hotelmichael.dm@rwsentosa.com to provide us full details... More

Perth, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 15, 2014

Not a bad hotel, stayed there for a week. The price was okay if you manage to grab a special rate. deal just in time, after that prices climb top crazy heights. The rooms were neat and the furniture were all designed by Micheal Graves hence the name. The pool was small even though its advertised as it being massive,... More

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the kind review and we appreciate your time taken for the feedback. We are a family destination resort offering six differentiated accommodation experiences and a spectacular showcase of local and international cuisines in more than 60 restaurants, cafes, food carts, clubs and bars in Resorts World Sentosa. We are here to serve. Hence, please approach... More

PJ
Contributor
12 reviews 12 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 14, 2014 via mobile

Upon initial check in noticed my room lock was broken. Had to call maintenance twice to get them to fix it. Housekeeping washed or use mu drinking cup and left it by the toilet sink. They removed my bath mat and never provided a fresh one. Noticed my fridge was left ajar when I came back to the room. This... More

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking the time to share your feedback on your stay. We agree that this is not at all the standard we have in place. We sincerely hope that you would contact us directly at hotelmichael.dm@rwsentosa.com to provide us another opportunity into restoring your faith with us and we will ensure a memorable stay for you.... More

Singapore
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 10, 2014

Already 4th or 5th time staying here. The hotel still look the same but getting worn in certain places. The overhead shower need some tender loving care. The room we stayed in some of the holes are stuck and water is not coming down straight but spraying all over the place. As others have pointed out no in room free... More

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest We are sorry to learn that you did not enjoy your experience thoroughly as the bathroom condition was a letdown for a 5 star hotel. Your feedback has been well noted and we have highlighted these to the team. Thank you for taking the time to share your feedback and your relentless support. We look forward to welcoming... More

Singapore, Singapore
1 review
2 of 5 stars Reviewed July 5, 2014

for a 5 stars hotel, this hotel SUCKS.. there's no free wifi in bedrooms or at least in the lobby.. We need to pay for it. The rate is 5.35 dollars per HOUR, for only ONE DEVICE. I don't even know what to say anymore.. ONE DEVICE.. I came here with my family. I have 3 younger brothers who can't... More

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the review and we appreciate your valuable feedback. We would like to assure you that we are looking into ways to continually improve our service offerings to ensure we are aligned with the needs of our guests. We are working hard on this aspect and kindly allow us more time to work things out. You... More

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Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
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192 photos of this hotel

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Amenities

Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Spa Suites Swimming Pool
Hotel Style
#5 Spa Hotel in Sentosa Island #6 Luxury Hotel in Sentosa Island
Hotel Class
Official Description (provided by the hotel)
A luxurious treat for art lovers, Hotel Michael is designed by one of America’s greatest contemporary architects - Michael Graves. This boutique hotel bears the designer’s elegant and distinctive touches, from lamps and crockery to furnishings and the decor. You will also enjoy a myriad of conveniences, including 24-hour access to the hotel gym, and a short walk to the various attractions: 2 minutes to Universal Studios SingaporeTM and 5 minutes to S.E.A. AquariumTM, Adventure Cove WaterparkTM and the Merlion statue. ... more   less 
Number of rooms
475

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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