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Resorts World Sentosa - Hotel Michael

5.0 of 5 8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hotel Michael
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Resorts World Sentosa - Hotel Michael
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366 reviews from our community

Traveler rating
    75
    137
    113
    31
    10
See reviews for
157
81
9
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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    (366)
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    (92)
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    (87)
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    (95)
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Malaysia
Top Contributor
79 reviews 79 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

comfortable and convenient. Close to the universal studio. 2 day 1 night stay with passes to theme park. Breakfast was average. Didn't not explore the hotel's facilities much. Casino is quiet and empty. Retail shops with tidbits were nice.

Was this review helpful? Yes
Singapore
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel Michael is nearest to casino, universal studio and one can easily walk over to sentosa's other attractions like Merlion, butterfly park, the new Mdm Tussard museum as well as Luge skyline without taking the monorail. We stayed in a twin size bed which comes with 2 super single beds and the room was spacious with a long writing desk... More 

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Singapore, Singapore
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

1St of all, no WiFi? I guess in Singapore where all hotels are really not very cheap to start with. This hotel has no free WiFi. Simple as that. A turn-off. Basic room amenities are still OK, but no room slippers, no disposable shaver, no hair dryer. There's also no bath robes. They really kept their amenities to the minimal... More 

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the review and we appreciate your valuable feedback. We would like to assure you that we are looking into ways to provide complimentary wi-fi to ensure we are aligned with the needs of our guests. We are working hard on this aspect and kindly allow us more time to work things out. All our rooms... More 

Top Contributor
52 reviews 52 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

My sister and I stayed at Hotel Michael for two nights, as part of a packaged deal (which also came with a three-day entry pass to SEA Aquarium, Universal Studios and Adventure Cove). Whilst the location was fantastic (exceptionally close to all three of the attractions, about a five - ten min walk) the room left a lot to be... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the time taken to review Hotel Michael at Resorts World Sentosa. We are sorry to learn that you did not enjoy your experience thoroughly and that the minibar and hallway was a letdown for a 5 star hotel. Your feedback has been well noted and we will resolve the issues to the best of our... More 

Kuala Lumpur, Malaysia
Senior Contributor
49 reviews 49 reviews
47 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Room is clean but the furnishing looks dowdy. Ask for 2 extra pillows but was told that one room can only ask for 1 extra pillow max. Tv signal was bad, the tv screen hang for 5 seconds every 5 minutes. TV remote control wasn't working well, making it extremely hard to switch channels. I need to stand in front... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review Hotel Michael at Resorts World Sentosa. Please accept our sincere apology that the television transmission, remote control were not functioning well and your request for more than one pillow was turned away. Your feedback has been well noted and we will share with our housekeeping team.... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
25 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at Hotel Michael in late jan for two nights. We have stayed in RWS resorts before and like Michael rooms over Festive hotel. Just a much fresher look and doesn't have the musky feel that festive has. Although festive is good if you are a family looking for value for money and multiple beds. We didn't use the... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for sharing your experience at Hotel Michael during your recent stay with us. We are delighted to know that our room attendant Suwan was a caring host during your stay with us. We look forward to your return visit in the near future. Warm Regards Victoria Ngian Director of Rooms More 

Dubai, United Arab Emirates
Top Contributor
95 reviews 95 reviews
20 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price we paid for our simple one night stay at Hotel Michael I'd have to say I would expect a much more memorable experience at a hotel. Yes the rooms are very big but the decor is incredibly dated like something out of the early 90's! The service provided at the front desk was impeccable and spot on... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the review and we appreciate the time you have taken for the feedback. It is truly lovely to read about your memorable experience with our team members at the front. Regarding the decoration of our rooms, we have made plans and provision to renovate them, floor-by-floor. You may be pleased to know that level 11... More 

Jakarta, Indonesia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent my last two days at Singapore on Hotel Michael, Sentosa. And i satisfied! So close with Universal Studio, and another attractions such as casino and restaurants. It also close with the train that connecting the hotel and Vivo Mall. The room is clean, comfortable, smell good, and the bathroom also very nice.

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review us. It is heartening to learn that you have enjoyed your stay at Hotel Michael, Resorts World Sentosa and we look forward to welcoming you back on your next visit to Singapore. Warm Regards Victoria Ngian Director of Rooms More 

Singapore, Singapore
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My family booked 2 suite room stay at micheal hotel for the whole family to gather and relax. I was impressed with the room and size as it was huge for big family. The room was nicely decorated and clean. The toilet was huge and even had a flat screen tv in front of the bathtub. Overall, i would say... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is a pleasure to learn that you have enjoyed the suite rooms we have in Hotel Michael at Resorts World Sentosa. Thank you for the time you have taken to review us and we look forward to your continous support. Warm Regards Victoria Ngian Director of Rooms More 

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I had Board Members stay at the Michael Hotel in Suites. The Suites were a little smaller than I expected, perhaps this was because I was staying at the Equarius Hotel and the rooms were VERY large. My clients were happy and I found the service at the concierge desk and of all management to be excellent. Nothing was ever... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your time taken to review Hotel Michael at Resorts World Sentosa. We are delighted to know that we were rated an excellent for our services during your recent stay with us. Thank you for your recommendations and we look forward to your return on your next visit to Singapore. Warm Regards Victoria Ngian Director of... More 

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Additional Information about Resorts World Sentosa - Hotel Michael

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Resorts World Sentosa - Hotel Michael 5*
Number of rooms: 475
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Hotel Style:
#5 Spa Hotel in Sentosa Island
#6 Luxury Hotel in Sentosa Island

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