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Resorts World Sentosa - Hotel Michael

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hotel Michael
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Resorts World Sentosa - Hotel Michael
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382 reviews from our community

Traveler rating
    80
    142
    116
    33
    11
See reviews for
166
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32
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Its really disappointing. I expected more from this place. I stayed in the suite of Hotel Michael. There was a balcony but it was really very small. And on top of that there were a layer of dust almost in all the corners of the room; including the sofa skeleton and the surrounding edge of the bathtub. It was really... More 

Was this review helpful? Yes
Canberra, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is in an excellent location, being close to all the attractions of Resorts World and also the Sentosa monorail. Being advertised as a "hotel for art lovers" I was surprised to see not a single piece of art in our room! There was a strange smell coming from the toilet which we reported to our room attendant she... More 

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Hong Kong, China
Top Contributor
53 reviews 53 reviews
32 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel seem to be gambler orientated, lobby and front desk area is very small. No seating area and no staff greeting. The bed is comfortable and rain shower in the bathroom is strong. For the price I'm paying, I don't really dig the wooden decoration for the hotel. It's very old-fashioned and different from the rest of the resort. Teens... More 

Was this review helpful? Yes 1
Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Checking in was fast, customer service officers were helpful. Had a free upgrade :). Room facilities were in order and met my needs (ironing board, a steam bath, hair dryer etc) Requested for baby bath tub and baby cot, both were available too (delivered within 15mins upon reaching hotel room). Travel time from Hotel to Sentosa monorail is less than... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is a pleasure to know that you have enjoyed your stay at Hotel Michael in Resorts World Sentosa. We look forward to your continuous support. Best Regards Victoria Ngian Director of Rooms More 

Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a memorable and enjoyable stay. The staff were friendly, efficient, rooms were clean, the view was amazing and food was divine. We had our two year old baby with us and she loved the hotel too. Will definitely come back and stay when we return to Sentosa with our baby.

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you very much for taking the time to share your experience at Hotel Michael. We look forward to welcoming you back to Resorts World Sentosa soon. Best Regards Victoria Ngian Director of Rooms More 

Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was nondescript but ideal location to visit the rest of Sentosa. Within walking distance to the Sentosa monorail that goes around the island. The rooms are clean and comfortable. We had twin beds in the room which were slightly bigger than the normal single beds.

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for the kind review and we appreciate your time taken for this feedback. You may be pleased to know that we have other hotels that may cater to your preferences and they are ideally located in the Resort. We look forward to your return visit in the near future. Best Regards Victoria Ngian Director of Rooms More 

Singapore, Singapore
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately, I am here to write an unexpectedly bad review about a place I have thought very highly off before stepping foot onto it's grounds: Resort World Casino Hotel on Sentosa, Singapore. To not bore you I will list dot points. 1. The walk from the car park to to the rooms of the hotel is approx. 10mins +/- considering... More 

Was this review helpful? Yes 3
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 5 weeks ago

My friend and I bought the 3 day 2 night package inclusive of attraction tickets off booking.com and stayed at Hotel Michael. On our booking form, we said we would like to check-in at 12-1pm for a non-smoking room. My friend reached around then, and the reception was kind enough to let him check-in at around 12ish even though their... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is heartening to know our warmth and care has made a difference to you and your friends. We enjoyed reading your encouraging comments and beautiful descriptions. Thank you for your recognition on Corinne. We look forward to welcoming you back to Hotel Michael. Best Regards Victoria Ngian Director of Rooms More 

2 reviews
4 of 5 stars Reviewed March 16, 2015

Have a room at the corner. Windows directly facing the merlion statue, which can look scary at night with green eyes and purple body. Hotel is quite near to SEA aquarium which our family visited for the 2nd time. Room service was prompt.

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review us. Please let us know your prefernces in rooms allocation on your next visit and we shall place it in your profile. Best Regards Victoria Ngian Director of Rooms More 

Top Contributor
119 reviews 119 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 12, 2015

If you plan to visit the USS & other RWS attractions, the most effective way to enjoy your trip is to stay in the RWS area. Typically long Q line to enter the USS on the weekend. If you stay in the area, most likely you can beat the Q line. Plenty of convenient store & foodcourt with a typical... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your kind review. We would like to assure you that we are looking into ways to continually improve our service offerings and our rooms to ensure we are aligned with the needs of our guests. Do contact us directly if you need any assistance. Best Regards Victoria Ngian Director of Rooms More 

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