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Resorts World Sentosa - Hotel Michael

8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hotel Michael
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Resorts World Sentosa - Hotel Michael
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378 reviews from our community

Traveler rating
    79
    141
    115
    32
    11
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165
82
10
32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
1 review
5 of 5 stars Reviewed yesterday NEW

Checking in was fast, customer service officers were helpful. Had a free upgrade :). Room facilities were in order and met my needs (ironing board, a steam bath, hair dryer etc) Requested for baby bath tub and baby cot, both were available too (delivered within 15mins upon reaching hotel room). Travel time from Hotel to Sentosa monorail is less than... More 

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Darwin, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had a memorable and enjoyable stay. The staff were friendly, efficient, rooms were clean, the view was amazing and food was divine. We had our two year old baby with us and she loved the hotel too. Will definitely come back and stay when we return to Sentosa with our baby.

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Kuala Lumpur, Malaysia
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was nondescript but ideal location to visit the rest of Sentosa. Within walking distance to the Sentosa monorail that goes around the island. The rooms are clean and comfortable. We had twin beds in the room which were slightly bigger than the normal single beds.

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Unfortunately, I am here to write an unexpectedly bad review about a place I have thought very highly off before stepping foot onto it's grounds: Resort World Casino Hotel on Sentosa, Singapore. To not bore you I will list dot points. 1. The walk from the car park to to the rooms of the hotel is approx. 10mins +/- considering... More 

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My friend and I bought the 3 day 2 night package inclusive of attraction tickets off booking.com and stayed at Hotel Michael. On our booking form, we said we would like to check-in at 12-1pm for a non-smoking room. My friend reached around then, and the reception was kind enough to let him check-in at around 12ish even though their... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

Have a room at the corner. Windows directly facing the merlion statue, which can look scary at night with green eyes and purple body. Hotel is quite near to SEA aquarium which our family visited for the 2nd time. Room service was prompt.

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Top Contributor
119 reviews 119 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If you plan to visit the USS & other RWS attractions, the most effective way to enjoy your trip is to stay in the RWS area. Typically long Q line to enter the USS on the weekend. If you stay in the area, most likely you can beat the Q line. Plenty of convenient store & foodcourt with a typical... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Pros : -. Spacious room -. Nice bathroom with rainshower -. Complimentary TWG Tea -. Nice view from balcony if you choose corner room Cons : Nope, because it was amazing experience to stay at the hotel, even only for 1 night

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is great knowing that you have enjoyed your stay with us. Thank you for sharing your experience and we look forward to welcoming you back to Hotel Michael at Resorts World Sentosa. Warm Regards Victoria Ngian Director of Rooms More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Pro: Located just at Imbiah Station (at sentosa where attractions are). But well, there are so many other hotels at that location so this is not a big plus point. Room design was ok. ALOT OF UNFORGIVABLE CONS: 1) Room Flask to boil hot water was still half filled with water leftover from previous guest. THIS SHOWS THAT IT WAS... More 

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest We are sorry to learn that you did not enjoy your experience thoroughly. Please contact us directly at hotelmichael.dm@rwsentosa.com to provide us another opportunity into restoring your faith with us. Warm Regards Victoria Ngian Director of Rooms More 

1 review
3 of 5 stars Reviewed 4 weeks ago

I'm currently staying at the hotel michael for 2 nighrs, with my girlfriend for our 2nd anniversary celebration. Check in was only at 3pm so we had to head for lunch while carrying our bags. But the room compensated for the wait. It is spacious and comfortable with the furniture well placed. There is even a pull out table to... More 

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is great knowing that you have enjoyed your stay with us, in particular, you like the settings of our room and thank you for pointing out the areas we need to improve on. We take all feedback and suggestions very seriously so rest assured we will look into them and do the necessary debriefings. Once again, thank... More 

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