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Resorts World Sentosa - Hotel Michael

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
Best prices for: 1 room 1 guest
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Resorts World Sentosa - Hotel Michael
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Resorts World Sentosa - Hotel Michael
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389 reviews from our community

Traveler rating
    80
    145
    118
    35
    11
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170
85
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32
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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melbourne
Contributor
20 reviews 20 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

An overnight stay was not long enough to really appreciate all Sentosa Island has on offer. Booking in was a very lengthy process & our room was not ready considering we arrived 15min prior to check in. The room was amazing considering what we paid & it exceeded our expectations. The only down side was the lack of power points... More 

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel for one night only and i like it. The room was clean and bed very comfortable. The rooms are big and the view of santosa from balcony is a plus that must enjoyed during the time you are in this hotel.

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your kind review and ratings for Hotel Michael. Please do not hesitate to contact us on your next arrival and we look forward to welcoming you back soon. Best Regards Victoria Ngian Director of Rooms More 

Singapore
Top Contributor
50 reviews 50 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Love staying at hotel michael as it is the nearest hotel to universal studio and it is very convenient for the family. We would always stay here as the rooms are large (10th floor) and it can accommodate the children who need space to run about. Although a bath tub would be even better, but for the price we are... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time to review us and for your kind ratings. Our suites are equipped with a bathtub and for your next visit, you may wish to reserve it under members' rate. We will share your review with our team members in In Room Dining and review how best to improve in our setup for babycot.... More 

Singapore
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

1 night staycation for family trip. The 2 single bed is comfortable and is more that enough for 2 adult to sleep in onto 1 bed. But there is still room for improvement, it would be better if there is a bath tub. House keeping was not very good, we left the rubbish outside the door for 1 whole day... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Jieyin Thank you for taking time to review us in TripAdvisor. Our suite rooms are equipped with a bathtub if this is a preference for you and thank you for pointing out the areas that we need to improve. We look forward to welcoming you back soon. Best Regards Victoria Ngian Director of Rooms More 

Hong Kong, China
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed 3 nights there, basically due to its proximity to Universal Studios. The room was not tidy enough even we could see dusts everywhere. Room service is pretty poor as we expected it to be at least a 3 to 4 star-rated hotel. Always slow response, or no response when we called housekeeping, say to clean up the bath... More 

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for pointing out the areas we need to improve on. We take all feedback and suggestions very seriously so rest assured we will look into them and make the necessary enhancements. We regret to learn that you would not return in the near future but we sincerely hope that you would re-consider us on your next... More 

Travelers are raving about these Sentosa Island hotels

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at Hotel Michael 2 weeks ago. Regret to say the first impression of the hotel is already very bad. Upon check in, the receptionist did not inform me that she is going to swipe my card to collect a deposit; including the amount. Yes I know this is a common practice but the least she can do is to... More 

Was this review helpful? Yes 3
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to review us. Please accept our sincere apology for the arrival experience at the reception and the room. Your review has been shared with our department heads and rest assured we would certainly look into the areas that we need to improve. We hope this would not deter... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed 1 night at hotel Michael and 1 night at festive. We loved e twin bedded beds as it was big and comfy enough to sleep 2 adults and 2 kids as they were super single size. Furnishings look old and plain doesn't look like a 5 star hotel at all! But it fairs slightly better in terms of... More 

Was this review helpful? Yes 4
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest With guest experience being our utmost priority, we take all feedback and suggestions seriously. Rest assured that we are currently looking at ways to improve in the above mentioned areas of concern. We look foward to welcoming you back to Resorts World Sentosa. Best Regards Victoria Ngian Director of Rooms More 

Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Its really disappointing. I expected more from this place. I stayed in the suite of Hotel Michael. There was a balcony but it was really very small. And on top of that there were a layer of dust almost in all the corners of the room; including the sofa skeleton and the surrounding edge of the bathtub. It was really... More 

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest We take all feedback and suggestions very seriously so rest assured we will look into them and make the necessary improvements. Thank you for sharing your experience and we look forward to welcoming you back soon. Best Regards Victoria Ngian Director of Rooms More 

Canberra, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in an excellent location, being close to all the attractions of Resorts World and also the Sentosa monorail. Being advertised as a "hotel for art lovers" I was surprised to see not a single piece of art in our room! There was a strange smell coming from the toilet which we reported to our room attendant she... More 

Was this review helpful? Yes 4
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for taking time out of your busy schedule to rate us. The SkyBar located on Level 11 is a function space managed by our MICE team. We would like to assure you that we are looking into ways to continually improve our service offerings to ensure we are aligned with the needs of our guests. Kindly... More 

Hong Kong, China
Top Contributor
53 reviews 53 reviews
32 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed April 9, 2015

Hotel seem to be gambler orientated, lobby and front desk area is very small. No seating area and no staff greeting. The bed is comfortable and rain shower in the bathroom is strong. For the price I'm paying, I don't really dig the wooden decoration for the hotel. It's very old-fashioned and different from the rest of the resort. Teens... More 

Was this review helpful? Yes 3
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your kind ratings and we look forward to welcoming you back to Resorts World Sentosa. Best Regards Victoria Ngian Director of Rooms More 

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