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Resorts World Sentosa - Hotel Michael

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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1 room 1 guest
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Resorts World Sentosa - Hotel Michael
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420 Reviews from our TripAdvisor Community

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Traveler rating
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    127
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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    (420)
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    (120)
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    (95)
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Singapore
Level Contributor
56 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Got a free one night stay from my mom. Need to reserved rooms 3 months in advanced. Parking will not guide you to this hotel. Check in process it a lot of paperwork. Maybe it's free??? WiFi not included, pay. Breakfast, pay. Swimming pool free, small though. Feels that the hotel interior is made of poor quality. Basic . Basic.... More 

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Macau, China
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at this hotel with the rest of our family and a total of 4 rooms were booked. While the service was fine overall, the hotel itself leaves much to be desired. Before we arrived, I had a couple of things I wanted to ask them so I had contacted them via email. They replied promptly and did arrange... More 

Was this review helpful? Yes 1
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was put in Hotel Michael because HArd Rock was overbooked. Checking in was prompt but the room was without any towels or bathroom amenities. Called housekeeping and no one call after 1 hour. Called again and 1 middle aged lady came. Told her the situation and she refused to put in the things. Only gave 1 towel and then wanted... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
90 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room I originally booked was a Deluxe room. The room is rather small, measuring 37 Sq M. Upon entering the room, I was shocked at the state the room was in. The bedsheets are dirty, covering with stains that does not seemed to be washed properly. Out of 4 pillows, all 4 pillows had stains on them. There is... More 

Was this review helpful? Yes 3

Travelers are raving about these Sentosa Island hotels

Beijing, China
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very good location. Excellent service indeed. Many restaurants and shops in front of the hotel. The express train is just behind the hotel. You can walk to the beach or take the train there. Quite near to the beach and the southernmost point. Very good living experience.

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is truly lovely to read about your experience at Hotel Michael at Resorts World Sentosa. Thank you for sharing it with us in TripAdvisor and we look forward to your return visit soon. Best Regards Victoria Ngian Director of Rooms More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 22, 2015

We stayed in this hotel for 4 nights. We were group of 11. So we booked 4 rooms. We booked for non smoking rooms, but then we got smoking rooms because the hotel were full. Since the rooms not really smelly, we decided to stay in the same rooms eventhough the receptions already offer us to move to other rooms... More 

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest We are pleased to learn that you have enjoyed your stay with us and thank you for pointing out the areas we need to improve on. Rest assured we will look into them and make the necessary enhancements. We look forward to welcoming you back in the near future. Best Regards Victoria Ngian Director of Rooms More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 20, 2015

Checked in to the hotel and found that duvet cover had pens marks and old blood stains while the bedsheet had a hole in it. Called housekeeping to request for them to change but it took them 1 hour to send someone up. After the chambermaid changed the sheets and apologized, we discovered the new duvet cover also has penmarks... More 

Was this review helpful? Yes 2
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for pointing out the areas we need to improve on. We have since taken remedial actions to ensure that we adhere to the strict quality guidelines set in place to avoid recurrence. Please do not hesitate to contact us on your next visit. Best Regards Victoria Ngian Director of Rooms More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2015

We had a happy and wonderful stay in this hotel with my family in a beautiful and comfortable suite which we enjoyed so much and got recharged with energy. Also, its location is so convenient to the Universal Studio and other attractions which made it very easy to bring my children exploring around.

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest It is great knowing that you have enjoyed your stay with us and thank you for sharing your experience in TripAdvisor. We look forward to welcoming you back soon. Best Regards Victoria Ngian Director of Rooms More 

Manila, Philippines
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 17, 2015

it may be pricey but the location makes up for it. its very near Universal Studios and the stores and restaurants around it with everything you need. they provide you with free monorail passes too so you can go around sentosa island or to the mainland. the merlion in sentosa is a 5 min walk with mosaic gardens and orchid... More 

Was this review helpful? Yes 1
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your kind review. We are delighted that you have enjoyed your stay. Indeed, we are blessed to be in a beautiful island and only minutes away from the heart of Singapore’s bustling business district. We look forward to welcoming you back for your next stay with us. Best Regards Victoria Ngian Director of Rooms More 

Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 15, 2015

Only good thing about this hotel is that it is close to casino, universal studios and other RWS attractions. The rooms were underwhelming and the queue to check-in was very long. The stay does not come with breakfast. Probably won't stay here again.

Was this review helpful? Yes
Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your review. At Resorts World Sentosa, we offer six hotels with six unique themes to suit every personality. You may wish to explore Equarius Hotel, Festive Hotel, Hard Rock Hotel, Beach Villa and Crockford Towers before you make a decision which hotel to stay on your next visit to Sentosa. We look forward to welcoming... More 

Hotel Review Summarization

What travelers say

  • Hard Rock(12)
  • Universal Studio(6)
  • Vivo City(3)
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