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Resorts World Sentosa - Hotel Michael

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8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Hotel Michael
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 4 nights. We were group of 11. So we booked 4 rooms. We booked for non smoking rooms, but then we got smoking rooms because the hotel were full. Since the rooms not really smelly, we decided to stay in the same rooms eventhough the receptions already offer us to move to other rooms... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Checked in to the hotel and found that duvet cover had pens marks and old blood stains while the bedsheet had a hole in it. Called housekeeping to request for them to change but it took them 1 hour to send someone up. After the chambermaid changed the sheets and apologized, we discovered the new duvet cover also has penmarks... More 

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Travelers are raving about these Sentosa Island hotels

Hong Kong, China
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a happy and wonderful stay in this hotel with my family in a beautiful and comfortable suite which we enjoyed so much and got recharged with energy. Also, its location is so convenient to the Universal Studio and other attractions which made it very easy to bring my children exploring around.

Was this review helpful? Yes 1
Manila, Philippines
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

it may be pricey but the location makes up for it. its very near Universal Studios and the stores and restaurants around it with everything you need. they provide you with free monorail passes too so you can go around sentosa island or to the mainland. the merlion in sentosa is a 5 min walk with mosaic gardens and orchid... More 

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Singapore, Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Only good thing about this hotel is that it is close to casino, universal studios and other RWS attractions. The rooms were underwhelming and the queue to check-in was very long. The stay does not come with breakfast. Probably won't stay here again.

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2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

We had a bad start with our 3 days 2 nights staycation at this hotel. During the check in, my mum made a mistake of accepting a smoking room, which the front desk was being very nice to change my room to a non-smoking one for me at 10pm. However, the condition of second room was very bad. When I... More 

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Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

...it's worth it. Spend several days here. Got e beautiful suite which of course was not cheap. Had everything I needed (and much more). Perfect is the hole big Resort World here. With so many restaurants, boutiques and possibilites for my leisure. It's close to the beautiful City too. What i didn't like that much was the breakfast. I'm European... More 

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Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel staff was kind enough to upgrade us to a suite, maybe because it's a Monday. The suite's sleeping area is bigger than usual, the toilet is huge and luxurious. Breakfast isn't as expected as there are limited choices considering the room's cost. The hotel is good for a staycation, even for business travellers as the parents can be... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed with family for 2 nights. Had booked their 3D2N multipark package. Location : Ideal location in Sentosa. It is about 20 - 30 minutes drive from the airport. Cab cost us about $ 25 SGD ( without surcharge ). Since we had a hotel booking, we did not have to pay the Sentosa entry fees. The lobby gate opens... More 

Was this review helpful? Yes 2
Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Booked a suite for my staycation at RWS-Hotel Michael. Was given a room facing USS. The room is very spacious and definitely a good choice if you are looking at staycation for a family. The staff at the front desk were friendly. It would be great if the hotel could offer free Wi-Fi service to all.

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Hotel Michael D, Director of Rooms at Resorts World Sentosa - Hotel Michael, responded to this review

Dear Guest Thank you for your kind review on your recent stay at Hotel Michael, Resorts World Sentosa and we are delighted that the size of the suite has met your expectation. We would like to assure you that we are looking into ways to continually improve our service offerings to ensure we are aligned with the needs of our... More 

Hotel Review Summarization

What travelers say

  • Hard Rock(12)
  • Universal Studio(6)
  • Vivo City(3)
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