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All 13 Sentosa Island hotels

Resorts World Sentosa - Crockfords Tower

8 Sentosa Gateway, Sentosa Island 098269, Singapore
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Resorts World Sentosa - Crockfords Tower
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Ranked #3 of 13 Hotels in Sentosa Island
A recent review
4 of 5 stars reviewed 6 days ago
Karen C Singapore, null, Singapore
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26 reviews from our community

Traveler rating
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    1
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    0
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13
6
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Singapore, null, Singapore
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed 1 night here in a suite as our Hotel Michael room was upgraded. The bedroom was quite ordinary - the lounge and bathroom were luxurious! The lounge area came with a sofa set with TV, and nearby was a mini bar with Nespresso machine. Fresh fruits, cakes and chocolates were provided FOC, and there was a wide selection of... More 

Was this review helpful? Yes
Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 20, 2014

Everything about the place is in order (from check-in, room condition, etc.) and I do rate it as an excellent place to stay. It is very private and quiet. There's a direct lift going down to the entrance of the casino. Bathroom is huge with a big tub, personal steam bath area and of course the often touted "mirror TV".... More 

Was this review helpful? Yes
Billy C, Front Office Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Biz_Travel_Always, Thank you for your kind words. We are very delighted to know that you have enjoyed your stay with us. Little thing can make a big difference, which is why we make it a point to look into every aspect to make our guests’ stay as comfortable as possible. Once again, thank you for sharing your experience. We... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

I understand that this hotel is by invitation only. So when my family of four found out we were upgraded to Crockfords suite from Hotel Michael, we were trying hard to conceal our excitement. The hotel lobby feels exclusive and luxurious. In fact, we hardly came across other guests during our whole stay. Even the swimming pool was quiet. The... More 

Was this review helpful? Yes 1
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear dtaycy Thank you very much for your compliments. We are thrilled to know that we have made a difference to your stay at Crockfords Tower. We believe that everyone plays a part in creating a memorable stay for our guests and Jaya’s dedication has made an indelible mark. Rest assured we will forward your words of praise and encouragement... More 

jakarta
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 3, 2014

This is definitely the hotel you want to stay in. The suite is super nice (and yes so luxurious)! You can choose many kind of pillow and also they give you free bath services. The 24-hours butler service is definitely an amazing service.

Was this review helpful? Yes 2
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Rebecca T We are very grateful for your kind words, and are delighted to know that you have enjoyed your stay with us. We believe that everyone plays a part in creating a memorable stay for our guests and our Butler Team’s dedication has definitely stood out. Rest assured we will forward your words of praise and encouragement to... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 27, 2014

Having stayed here twice, I thought it would be good to review this place. Start by walking into the grand hall way into the hotel and the staff remembers you by name. The hotel, as said by many, is luxuriously appointed with rooms that are brilliant. The small living area is nice and cosy that emits a feel of some... More 

Was this review helpful? Yes 3
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Matthrs , Thank you very much for sharing your insights from your recent stay with us, it is always a pleasure when our guests enjoy their experiences with us. I am pleased to read that you enjoyed the hotel facilities & service delivered by our team was warm and attentive, making you feel welcomed and well-looked after during your... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 16, 2014

Standing at check-in at Hotel Michaels was the first time I found out about Crockfords Tower when i was told we was upgraded. Walking into the lobby I was overwhelmed by the luxury, I would say its on par with the Waldorf which i have stayed at a few times. if you read any of the other reviews you will... More 

Was this review helpful? Yes 4
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Matt7722 Thank you for taking the time to share your experience with us. While I am happy to know you also enjoyed several aspects of your stay, those lapses in service should really not happen. My team and I have quickly reviewed our processes so we will be able to serve our guests better Once again, thank you once... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

This is a great hotel for many reasons. The staff friendly and attentive, the foyer was an amazing and huge space to sit on the couches and relax and the rooms were very clean and well maintained. It's centrally located and close to a couple of underground rail stations, its connected to a shopping mall (which wasn't obvious and you... More 

Was this review helpful? Yes 2
RWSCL, Owner at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Robinlim1127 Thank you for your recent review on Resorts World Sentosa - Crockfords Tower. I am happy to hear that you enjoyed our attentive services, conveninet location & various facilites in the hotel. We will look forward to welcoming you back on your next visit to Sentosa. Yours sincerely Chia Lin Director of Operations, Rooms More 

Singapore
Top Contributor
71 reviews 71 reviews
37 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed May 13, 2014

This is a top notch hotel with fantastic room layout and amenities. The lighting is very soothing, comes with a large bathroom equipped with separate bath area/steam bath and a bathtub. The Espa toiletries are to die for, smell so heavenly. Also comes with a separate living room with coffee machine, wash basin, fruits and biscuits all lay out nicely... More 

Was this review helpful? Yes
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear fluffyjo I am very delighted to know you enjoyed our very comfortable bed and array of amenities we carefully select for our guests. I can personally understand how the little things can have a big impact. Thank you for sharing your experience on tripadvisor and I hope to welcome you and your family back to Resorts World Sentosa soon.... More 

Auckland
Top Contributor
78 reviews 78 reviews
30 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed May 4, 2014

Not knowing anything about Crockfords Tower as I only found out at check-in at Hotel Michaels that my booking was upgraded, I was overwhelmed by the luxury which wowed me and all the more so as I was not expecting an upgrade to this level. The suite sings with luxury for a star celebrity. Within five minutes or so of... More 

Was this review helpful? Yes 2
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Ricc0 Thank you for taking the time to leave us this lovely review. I am pleased to hear you had a wonderful stay during your stopover in Singapore. Thank you for your compliments. It was our pleasure to have you with us at the Crockfords Tower, and I am glad that you enjoyed the suite, amenities and butler services.... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2014

First off, the room is completely beautiful! It has a very nice Asian inspired sitting area with vintage decor, that is accented by the very modern, very western style coffee machine (which is fabulous!). The bedroom is cosy and the bathroom is spacious and OH SO LUXURIOUS. Really recommend the steam bath as well as calling for a butler to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
RWSCL, Manager at Resorts World Sentosa - Crockfords Tower, responded to this review

Dear Anon395 Thank you for writing in with such kind feedback. Your compliments on our room’s decoration, Nespresso coffee machine and excellent bath experience prepared by our Butler Team are well appreciated. I am glad that our service teams have provided good service during your stay. With regards to your feedback concerning lighting in the bathroom, we are looking into... More 

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Additional Information about Resorts World Sentosa - Crockfords Tower

Address: 8 Sentosa Gateway, Sentosa Island 098269, Singapore
Location: Singapore > Sentosa Island
Number of rooms: 110
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Also Known As:
Crockfords Tower Hotel Sentosa Island

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