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All 131 Boracay hotels

The Palms of Boracay

3.5 of 5 Hotel   |   Sinagpa Street, Station 1, 5608, Philippines
Hotel amenities
The Palms of Boracay

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61%
Ranked #90 of 131 hotels in Boracay
A recent review
5 of 5 stars Reviewed December 27, 2013
Harryna23 Singapore, Singapore
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42 people have reviewed this hotel

Traveler rating
    13
    13
    6
    4
    6
See reviews for
9
13
Solo
0
2
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
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English first
1 review
1 of 5 stars Reviewed 4 days ago NEW

It's a construction site! Stay away from this horrible hotel! The worst service ever!!!! This supposed to be our honey moon, we couldn't think of a worst ending then this! Not even a hot sower...! And when we asked to fix it, they said this is how it is!!! STAY AWAY FROM THIS TRASH! Towels are served dirty, bed sheets... More

Was this review helpful? Yes
2 reviews
2 of 5 stars Reviewed March 8, 2014

We stayed 2 nights in this hotel and we were all very disappointed. When we first walked in this hotel we could only see the construction sites around the hotel and we regretted to book it ahead... But I was too late all the money was already paid off. The water in the pool is filthy, covered with a layer... More

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2013

Me & husband was amazed by the warm hospitality from the staff. We were late cause our flight was cancelled from Cebu due to bad weather in Boracay. We were not able to reach Palms of Boracay by telephone. We began to worried n panic incase our room got cancelled. Upon arrival to the resort, we were welcomed by the... More

Was this review helpful? Yes 2
Irvine, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 20, 2013

MY husband, daughter and two young grandchildren, together with myself were booked (and pre-paid) into the Palms for 5 nights (9th to 14th October) We stayed exactly 20 minutes. The hotel was almost derelict at first sight, very few lights on. Our apartment was up five flights of stairs (third floor) 3 bedroomed with a very small unsafe wooden balcony... More

Was this review helpful? Yes 4
Toronto, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2013

I planned a trip with the girlfriend for our 25th birthday, we had our birthdays close together so we decided to spend a couple of days on this popular island when I visited the Philippines again after so many years. I was born and raised in Manila, now living permanently in Toronto. I've visited Boracay a couple of times in... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 22, 2013

We stayed at the Palms in April. We purchased an online Groupon deal which made it roughly AUD $110-120 per night. The Palms advertise for almost double this elsewhere. To put it simply, this hotel is good if you get a good deal, if you pay double what we paid, it's not worth it. + Rooms are great: they are... More

Was this review helpful? Yes 1
Charlie G, Public Relations Manager at The Palms of Boracay, responded to this review

Good day from The Palms of Boracay, First off, our sincerest apology for the inconvenience, I have informed all our department heads about your review and experience. Rest-assure that we will prioritize and take immediate actions. On behalf of the entire team, thank you so much for sharing your inputs and feedback, we really appreciate it and this will help... More

Cambridge
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 15, 2013

Boracay is very popular with Chinese and Filipinos but less so for British which is a shame. The island is stunning and this hotel is at the top end of the famous White Beach at Boat station 1 so you get all the benefits without the noise. Great hotel shuttle, the most friendly staff ever and comfortable rooms. Food was... More

Was this review helpful? Yes 1
Charlie G, Public Relations Manager at The Palms of Boracay, responded to this review

Hi. Thanks much for sharing your thoughts and experience, truly appreciate it. Your reviews was forwarded to all the department heads for their file and reference. We are taking all the guests' feedback seriously for us to help improve our service and products. We shall share this to all the hotel staff and line managers during our daily briefing. Your... More

Manila, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 18, 2013

The hotel is in good state, clean large rooms. Staff is friendly. Yet: They are way too greedy: Trip to hotel arranged by hotel costs 1500 peso/person, while the tour operator who transports you would charge 350 peso/person Breakfast is included, right? Every other day rather than the buffet there's a la carte. You can pick exactly 1 thing. Want... More

Was this review helpful? Yes 5
Charlie G, Manager at The Palms of Boracay, responded to this review

Dear Ms. Olavia, Chiefly, on behalf of the entire team of THE PALMS OF BORACAY, our sincerest apology for the inconvenience. Our team is now working on the best ways to further improve our services, these shall never happen again and rest assured that all department team will be thoroughly informed and trained to provide excellent hospitality experience. Thank you... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 2, 2013

Location The location of the hotel is decent despite not being on the beach. It is near station 1 and only 2 minutes walk down to a beautiful stretch of the beach. However, the hotel does not have any sun-beds on the beach (despite somewhat misleading pictures on its website…). Initially we were told that they have an agreement with... More

Was this review helpful? Yes 3
Charlie G, Manager at The Palms of Boracay, responded to this review

Hi, Chiefly, on behalf of the entire team of THE PALMS OF BORACAY, our sincerest apology for the inconvenience. Our team is now working on the best ways to further improve our services, these shall never happen again and rest assured that all department team will be thoroughly informed and trained to provide excellent hospitality experience. We value all your... More

Shanghai
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 10, 2012

I don't understand some of the other reviews! The Palms is at the Boat Station 1 part of the beach and as such is a peaceful place to stay. The hotel itself is up a little road just off the beach and it takes only two minutes to walk down to the wonderful beach. The hotel is a well designed... More

Was this review helpful? Yes 3
Charlie G, Manager at The Palms of Boracay, responded to this review

Dear Ms. Julie, Thank you so much . Highly appreciate your great review. I will personally share this to all the team today. On behalf of the The Palms of Boracay team, we are very grateful that you had a wonderful time with us. We hope to see you again on your next Boracay visit. More

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Additional Information about The Palms of Boracay

Also Known As:
The Palms Of Boracay Hotel Boracay
The Palms Of Boracay Hotel
Address: Sinagpa Street, Station 1, 5608, Philippines
Location: Philippines > Visayas > Boracay
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #90 of 131 hotels in Boracay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Palms of Boracay 3.5*
Official Description (provided by the hotel):
The Palms of Boracay was designed by leading Philippine architect Therese Yupangco and her inspiration was the province of Mindanao. This can be seen in the wonderful architectural features of the roof and the colour schemes and also in the original and antique art work and craft examples that are showcased in the rooms, corridors and lounges.We have taken this theme further and in The Palms of Boracay has created a hotel that truly showcases the best of Filipino hospitality and culture. Our values can be seen reflected in the logo which is ancient Alibata script for the word "Welcome" -"Mabuhay". The Palms of Boracay aims to always have spirit and connect with its community, to care about the environment, to promote Philippine culture, to provide an authentic experience and to be exceptional in service. ... more   less 
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