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Henann Lagoon Resort

4.0 of 5 Station 2, Balabag, 5608, Philippines (Formerly Regency Lagoon Resort)
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Certificate of Excellence 2014
Henann Lagoon Resort
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Henann Lagoon Resort
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183 reviews from our community

Traveler rating
    99
    68
    11
    2
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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united states
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I booked for a week in this hotel the second time around because I truly had a wonderful experience the last time I was there. I particularly applaud the very warm and pleasing attitude of the staff. They never fail to greet their guests with a smile on their faces. Keep up the good customer relations training the management gives... More

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KL
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel because of the pool side room. There is actually 3 separate pools instead of 1. There is 1 big pool at the middle with the bar and 2 smaller pools by each sides. Our room is facing the smaller pool. You can't actually swim to the big pool as there is a wall separator which is... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear CrummyBunny, Thank you for your review of Henann Lagoon Resort. We want to thank you for mentioning that you find our room, service and breakfast good. We are sorry to hear that you were disappointed with our pool and WiFi. Due to high cost of internet bandwidth in the island, we charge the WiFi in the room; however, the... More

South Korea
1 review
5 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at the Lagoon. we had the Deluxe room for three people for seven nights and it was very nice indeed. Gorgeous pool, fantastic service, excellent breakfast and very attentive staff. We booked bus and boat through the hotel and it may have been more expensive to do this it saves the headache... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear KarinaBart, Thank you for your excellent rating of Henann Lagoon Resort. We are very thrilled to know that you had another “FANTASTIC” holiday with us. We are happy also that you find all our rooms especially the deluxe rooms nice. Your positive comments regarding our “gorgeous pool”, “fantastic service” and “excellent breakfast” are very much appreciated. Indeed, our hotel... More

Singapore, Singapore
Contributor
13 reviews 13 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came back from Boracay 2 days ago and stayed at this hotel for 3 nights. As we took the Desire package which were available on their website and add on an additional night, i would say it's a good deal as it includes daily breakfast and dinner as well as airport transfer. We stayed at the deluxe room which came... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear vieon, Thank you for sharing your recent experience in Henann Lagoon Resort. We are very pleased to know that you find our Desire Package ideal as it includes breakfast and dinner and complimentary transfers for a very affordable rate. We are also very delighted to hear that you find our Deluxe Rooms and its amenities nice. We are also... More

Cavite City, Philippines
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at Hennan Lagoon for 4N/5D and truly enjoyed our stay. We were welcomed at the lobby with fresh juice as we went through the process of checking in, and fresh mixed tropical island fruits were served as soon as we got settled inside our rooms. We stayed in two 'Grand' rooms with direct access to the lagoon/pool (via... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear Patrick L. Thank you for a very wonderful review of Henann Lagoon Resort. We want to thank you for choosing our resort as your destination for your 4 night-family trip. Your thoughtful and kind words on every aspect of the resort such as cleanliness of the rooms and its amenities, the service and location are very much appreciated. It... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

It's far away from beach. Free shutter available, but from Boracay regency to henna lagoon shutter time is uncertain. If rushing of time, better walk yourself then. The room I stay facing wet market can smell the seafood cooking. The hotel must print the booking confirmation. Please Remenber print otherwise you may need spent some peso to print at the... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear Peteryc, Thank you for posting a review of Henann Lagoon Resort. We appreciate the time you took in sharing your thoughts about the resort as we greatly value our guest’s feedback. It is very unfortunate to know that we have failed to meet your expectations on these occasions. Indeed, the resort is situated along the main road and is... More

Henderson, Nevada
Top Contributor
66 reviews 66 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed here for a 3 night/2 day over the weekend and really enjoyed ourselves. 2-3 minutes to the beach but the hotel provides free shuttle service to their sister hotel which is right on the beach. The buffet was decent but their other hotel had the buffet right on the beach. Wished we stayed there but were very satisfied.... More

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Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear Justin F, Thank you for sharing your recent experience in Henann Lagoon Resort. We are pleased to know that you enjoyed your weekend with us. We are also happy that you find our Happy Hour “great”. We came up with this promo to provide our in-house guests with reasonably priced drinks while enjoying a relaxing dip in our massive... More

Hong Kong, China
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 13, 2014

I stayed here for 2 nights, rooms are clean, I liked the firmness of the beds. The bathroom was clean, I think all rooms have balcony as mine did. My room had a Sony TV, a safe. Downside, there is no internet in the rooms, only in lobby and that only worked intermittent. The room towels are a little small...... More

Was this review helpful? Yes 1
Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear Derrick1230 Thank you for taking time to post a review of Henann Lagoon Resort. We are very delighted to know that you find our resort great for families. We are also happy that you appreciate the cleanliness of the rooms and the firmness of the beds. Our standard make-up room service is being conducted daily by our meticulous housekeeping... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014 via mobile

This was our second time for a needed respite, and R&R . This was our second time. We chose the place initially because of the bath tub as per request of my kid but we were surprised of the large pool which we had an access direct from our room. The resort is quiet and very private. It was so... More

Was this review helpful? Yes 1
Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear merci0125 Thank you so much for your thoughtful review of Henann Lagoon Resort. We are very grateful that you have given us another opportunity to be of service to you and your family. We are happy to know that you find our resort perfect for your much needed rest and relaxation. It has always been our aim to provide... More

Shanghai, China
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2014

My husband and I travelled to Boracay with our one year daughter and stayed at this resort for one week. The hotel staff were exceptionally accommodating and friendly. The hotel rooms are functional and very clean, although a little basic (the pillows left us disappointed), but the large balcony made up for this. The location is great. This hotel is... More

Was this review helpful? Yes 1
Sheena A, Front Office Manager at Henann Lagoon Resort, responded to this review

Dear katharinemichaud Thank you for taking your time to share a wonderful review of Henann Lagoon Resort. It is our honor that you have chosen our resort for your one-week family break in Boracay. We are happy to know that you find our location great. We consider our location as one of our assets as this provides a peaceful and... More

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Additional Information about Henann Lagoon Resort

Address: Station 2, Balabag, 5608, Philippines (Formerly Regency Lagoon Resort)
Location: Philippines > Visayas > Boracay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Henann Lagoon Resort 4*
Number of rooms: 120
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Also Known As:
Regency Lagoon Hotel Boracay

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