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Henann Lagoon Resort

#17 of 139 Hotels in Boracay
Certificate of Excellence
Station 2, Balabag, Aklan Province 5608, Philippines (Formerly Regency Lagoon Resort)
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1 room 1 guest
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Henann Lagoon Resort
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273 Reviews from our TripAdvisor Community

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Traveler rating
    145
    99
    21
    4
    4
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90
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3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
  • All months
    (273)
  • Mar-May only
    (85)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (69)
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Melbourne
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Staying at the hotel next week for 6 nights. So far communication has been great but it is annoying that we were not able to pre book connecting room. Also a little they charge Php350.00 for baby cot. Will be updating reviewing on a daily basis when I am there on the 6th of September.

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Melbourne, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We booked a 3 night stay with Henann Lagoon and this hotel definitely exceeded our expectations and are already planning our next stay! Although we had to check in later than expected due to the weather conditions and the bad service of Philippine airlines (p.s try not to fly with them during the wet season). We arrived to a very... More 

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Singapore, Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 16, 2015

My husband, our 6 years old child and myself fly from Singapore to Kalibo airport via tiger airway. Pilot is good with smooth taking off and landing skill. Upon arrival Kalibo Airport, it seems Southwest has monopolise the transport to Caticlan Ferry terminal. Hence we took their coach like many others and paid 250peso per pax. Our child paid the... More 

Was this review helpful? Yes 10
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear magtanhb, Thank you for sharing this very detailed review of your Boracay-experience. It’s great that you enjoyed your stay in our Resort and that our Front Desk Manager, Mr. John Dalvic Manalo, was able to assist you to transfer to a more comfortable room. We always do encourage our guests to share to us any issues or concerns about... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Great services and friendly people. I just wish the attire for the lady works were more appropriate uniforms which very short but the Asian look is very nice, just make the uniforms a little longer so the female works have some respect in their job in which they take it great respect in what they do their. So please change... More 

Was this review helpful? Yes
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Samuel T, Thank you for taking the time to share this review. We’re glad that you had a great stay with us and that you found everything in the Resort "perfect" except our staff's uniform which we have well-noted. We shall endeavor to see what we can do to improve on this. We wish to have the chance to... More 

Vancouver, Canada
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 3, 2015

We had a room which walked out to the pool. We stumbled into the place looking for a bathroom and we were shocked. We thought it was so beautiful that we left the hotel we were staying at to stay here. Room service was awesome, poolside bar, large suite with excellent amenities. Staff were very professional. I can't think of... More 

Was this review helpful? Yes 1
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear smgk2013, Thank you very much for this review. We’re very thrilled to read your appreciation of our Resort and our service. It’s always our pleasure to provide a great Resort-experience to our dear guests through our well-maintained rooms & facilities and heartfelt service from our team of hardworking staff. We're pleased to know that you had an amazing time... More 

Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 30, 2015

My family and I had the great privilege to have stayed in this resort for 6 nights.I have 2 kids aged 16 and 13 and we wanted a hotel with a pool and could not have picked anything better with a pool around the hotel and well maintained. Firstly check-in was a breeze if we have our paperwork ready for... More 

Was this review helpful? Yes 1
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear sonnyblack, Thank you for this review. We’re immensely touched by your heartwarming comments. We’re glad that you and your family were pleased with your recent stay at our Resort. It’s great that you were fully satisfied with our facilities and service. Thank you for your very touching compliments about our staff. It delights us everytime we receive such kind... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

My boyfriend and I recently stayed at Hennan Lagoon for 5 nights and had a great time. The hotel is really nice and clean. The staff were very friendly and helpful. The pool is lovely and was great to relax and have a swim. The pool bar music was awesome and was never too crowded although we waited a while... More 

Was this review helpful? Yes 1
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Rachel R, Thank you for sharing your review of Henann Lagoon Resort. We’re glad that you’re generally pleased with your experience here. It’s great that you liked your room here, our staff, our pool, our breakfast and our location. We’ve noted your comment on the serving time of a drink that you ordered at our pool bar. We’ll ensure... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 26, 2015

Definitely 10 out of 10 for this hotel. The service, accomodation and everything was beyond our expectation. In behalf of my family, we want to thank all of the staff specially to John Dalvic Manalo, the FO Manager for the wonderful and amazing experience. We'l totally come back soon!😊😄

Was this review helpful? Yes 2
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Lezlen R, Thank you very much for your positive review of Henann Lagoon Resort. We’re very thrilled to learn that we have provided you and your family with service and accommodation “beyond your expectation”. It is indeed very motivating and gratifying to read such heartwarming comment. We will definitely strive to maintain (or improve) this level of service in... More 

Kuala Lumpur, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

Starting with the good, the front desk staff were excellent. Especially Novie who attended to us. She upgraded our rooms and was overall helpful. The rooms are clean and comfortable and there two huge pools, one with a swim up bar. Bare in mind, this is not a beach front hotel however a shuttle has been provided to take you... More 

Was this review helpful? Yes 2
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear ay3sha87, Thank you for sharing this review. We’re very delighted to read that you were pleased with our rooms and facilities. It’s great that you took advantage of your free access to Boracay Regency’s (our sister resort’s) beachfront facilities, allowing you to enjoy the more active part of the beach while coming home to the peaceful privacy of your... More 

Makati, Philippines
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 22, 2015

I have stayed here before, and our family loved the place. I'll be going back to Boracay and I'm considering to stay here again. However, the reservation staff hasn't been very helpful. I was asking about the reservation policy and the tone of the voice of their representative (from Boracay office) is not very accommodating. They are asking for the... More 

Was this review helpful? Yes 2
Huey_Silo, Rooms Division Manager at Henann Lagoon Resort, responded to this review

Dear Yela L, Thank you very much for taking the time to share this review. We’re glad to learn that you and your family loved your previous stay at our Resort. We regret to learn however that your recent attempt to reserve with us for your upcoming trip to Boracay wasn’t very pleasant. We do entertain requests for cancellation of... More 

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