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Crown Regency Beach Resort Boracay

4.0 of 5
Boat Station 3 Area, Aklan Province 5608, Philippines
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Crown Regency Beach Resort Boracay
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Ranked #99 of 136 Hotels in Boracay
A recent review
5 of 5 stars Reviewed January 9, 2015
Cynthia B Colorado Springs, Colorado
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44 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Luzon, Philippines
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is normal, nothing fancy so i think it's kinda expensive for it's price. I thought their food will compensate for the price but their breakfast food is a big letdown. There are a lot of good hotels around that will get your money's worth. Btw, they have defective shower faucets...

Was this review helpful? Yes 1
Australia
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed January 20, 2015

This hotel was disgraceful from start to finish. Never have I ever experienced such a terrible hotel stay in my extensive years of travel. There was NO HOT WATER during our entire stay (Is this even legal) To begin with we had issues with check-in when the front desk staff tried to charge us extra for the room for having... More 

Was this review helpful? Yes 10
Colorado Springs, Colorado
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

Kudos to hotel staff from handling my son's reservations to airport/hotel transfer (landed in Kalibo) to having a deluxe room by the pool area. Clean room, walking distance to the beach, friendly staff and a wide selection of breakfast buffet made my son's stay a very enjoyable one. Special thanks to Ms. Vida Candelaria, Ms. Lei Andrea Quiroz and Mr.... More 

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Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 7, 2015 via mobile

I am a seasoned traveler and have stayed in everything from rural country motels to 5 star resorts and I have to say this is the worst hotel experience I have ever had. Don't be fooled by the website, majority of the facilities advertised are actually at the other Crown Regency at Station 2 and the rooms are straight out... More 

Was this review helpful? Yes 2
Manila, Philippines
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 4, 2015

Hotel facilities: don't expect 5 star accommodation but good enough for what you pay for. Room size is decent. Clean rooms. Helpful staffs and security is okay. They have small infinity pool and kiddie pool at the 3rd floor. Location: I love to stay at station 3 if I'm with family coz it's more quiet and not that crowded. This... More 

Was this review helpful? Yes 4
Hyderabad, India
Top Contributor
110 reviews 110 reviews
40 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed October 22, 2014

Being on the prime location, near Boat Station 3, they are charging hefty price for just oridinary, smelly and poorly maintained rooms. Old towels, open switches, non-functional phone, loose and leaking taps and so forth...... Over and above, they took all the charges even before giving you key of the room. Be careful if you you have large luggage and... More 

Was this review helpful? Yes 3
Seoul, South Korea
Top Contributor
53 reviews 53 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 28, 2014

The rooms were clean, cleaned every day. However the air conditioner kept leaking water. Nothing major though. Breakfast was buffet style after a few days it seemed to repeat overall experience was good!

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CrownRegencyHotels, Guest Relations Manager at Crown Regency Beach Resort Boracay, responded to this review

Dear Jonathan A, We are very pleased to hear that you have enjoyed your overall experience with us. We apologize for the airconditioner mishap, and if you have the time, could you please email us what room number you stayed in so that we may check it out? You may reach us at crownregencyhotels@gmail.com. We thank you for taking the... More 

Cebu City, Philippines
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 21, 2014

Hi everyone! I was able to visit one of the hotels of Crown Regency during my visit in Boracay, Malay, Aklan, Philippines last February 2014. I was ignited by one of their sales personnel to take advantage of their free lunch and in return they will discuss their hotel facilities and we will let them tour us to their hotel.... More 

Was this review helpful? Yes 3
CrownRegencyHotels, Guest Relations Manager at Crown Regency Beach Resort Boracay, responded to this review

Dear FloraMayLopez, First of all, we would like to thank you for sharing such a kind review here on TripAdvisor. We are delighted to hear that you enjoyed your experience with us, and we look forward to welcoming you at any of our Crown Regency hotels. Sincerely, the Hotel Management More 

Quezon City, Philippines
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 23, 2014 via mobile

it has all the been a great vacay for my family...this hotel have everything u need @beachfront literally! a few step from the beach, great buffet breakfast, clean rooms, quiet place it has 2 swim-pool and a jacuzzi... very recommendable!

Was this review helpful? Yes 2
CrownRegencyHotels, Guest Relations Manager at Crown Regency Beach Resort Boracay, responded to this review

Dear raetan92, Thank you very much for taking the time to write this review. We are overjoyed to read that you and your family had a great vacation in Boracay, and that you enjoyed your stay with us. We are very pleased to know that we have met your expectations, and we hope that you will be traveling with us... More 

Baguio, Philippines
Contributor
12 reviews 12 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 5, 2014

We stayed in a presidential suite, room very nice and big, cant see the tv too far from the bed, good breakfast buffet, the only thing is the housekeeper threw our plane ticket good thing we had extra copy, front desk girl not really profesional!

Was this review helpful? Yes 7
CrownRegencyHotels, Guest Relations Manager at Crown Regency Beach Resort Boracay, responded to this review

Dear Lizjas, We thank you very much for taking the time to share your experience in our hotel here in on TripAdvisor. First of all, we would like to extend our deepest apologies for the disposal of your airplane ticket and the unprofessionalism of our front desk staff. Admittedly, there are situations wherein our service falls short of our guests'... More 

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