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All 131 Boracay hotels

Ambassador in Paradise Resort

3.5 of 5 Hotel   |   Station One, Sitio Pinaongon | Barangay Balabag, 5608, Philippines
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Ambassador in Paradise Resort
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78%
Ranked #42 of 131 hotels in Boracay
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
ghanem r Dubai, United Arab Emirates
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252 people have reviewed this hotel

Traveler rating
    141
    57
    20
    14
    20
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69
109
9
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
  • French first
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English first
Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

My and my friend from dubai stayed on this hotel on February 2014 ,we really liked the resturent and the service. The staff were amazing including the managment as will. But only small thing require improvement the breakfast should include more things. But the location of this hotel is amazing..... Next time if I visit boracay for sure am going... More

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Hello Ghanem R, The entire Ambassador in Paradise Team appreciated your positive comments and high rating of our hotel based on your recent stay with us. We thank you for sharing this with other travelers on this website who may find this information useful for an upcoming trip to Boracay. I do hope we will have an opportunity to welcome... More

Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

We booked the pickup and delivery service。 when we got the airport of Kalibo, the driver have been there already. He was holding our name's card and waiting for us. we saw it when we went out of the airport. VIP status caused us feeling much better. Nice car, good view and friendly people. all of these give us an... More

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Hello Jinghou, Thank you for taking the time to share your experience with the Trip Advisor community. We are delighted to know that you had a most enjoyable stay at Ambassador in Paradise Resort. Thank you for the high rating and the positive review. We do hope that we have the pleasure to welcome you back again soon. Sincerely, Janes... More

Waterloo, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a midnight arrival at Kalibo airport, so I called the day before to ask if they can accommodate an early check in around 4~5 am. They did so at no extra cost. When we stepped in to the room and turned on the AC we were greeted with a pretty sizeable cockroach. Someone came in and bug-sprayed the... More

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Hello ArizonalacedOutBoys, Your positive feedback about our service is very much appreciated. At the heart of Ambassador in Paradise Resort is our passion for service and willingness to make every vacation experience truly special for our guests. Your compliment of our staffs' outstanding service is very much appreciated. We'll make sure that they hear of it. It would be such... More

2 reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Service sucks. Waitress made a mistake of serving us 14" pizza when we just ordered 12". We already ate about 3 slices when she realized her mistake. She then told us they will just charge us the price of a 12" but we have to leave the leftover. Are you kidding me!?! Thanks for ruining our night ambassador. What great... More

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Macky O, We are sorry for the incident concerning your dinner, and for the inconvenience this caused you. Clearly we could have handled the situation better and I apologize that this was not the case. I believe a number of miscommunication issues added to the said incident. We have counseled our concerned staff and will ensure that such incident... More

California
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were told that if you are looking for a high end hotel to stay at while in Boracay, this was the place. Well, we couldn't disagree more! The value of this hotel is 3 star at best. We don't know how this has a 5 star rating! Upon our arrival we had to pay our entire bill up front... More

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Lisa R, Thank you for sharing your valuable feedback. Our sincerest apologies for your experience at our resort and for letting you down on your expectations . We have discussed your feedback internally and taken steps to ensure this is not repeated. We will be working diligently to make your stays much more enjoyable in the future. Sincerely, Janes... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 10, 2014 via mobile

My husband and I love this resort so much that we go back everytime we are in the Philippines. Staffs are friendly and courteous, best beach front location and luxurious room; huge room and bathroom. This is the second time we availed the same executive room where it faces the pool and restaurant. Close enough to hear the live music... More

Was this review helpful? Yes 1
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Mae E, Thank you for the enthusiastic review! It is nice to know that you enjoyed your initial stay so much that you came back to stay with us every time you are here in the Philippines. . We will definitely share your kind comments to the staff to inspire them to do even better at upholding our standards.... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 12, 2014 via mobile

In the last 12 months I have travelled overseas to Europe, USA and Asia 9 times and paid far less for better quality, service and amenities. Cost over AUD 400 per night. Buffet breakfast was below 2 star hotel with poor food quality and menu selection. Bathroom in room had stale odor. Despite staff being geniunly friendly and nice but... More

Was this review helpful? Yes 3
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Adele, We are sorry to hear that your recent stay at Ambassador in Paradise wasn't satisfactory. As the Resort Manager, I wish to thank you for bringing your concerns to our attention. We apologize for our shortcomings, and wish you all the best in your future holidays. Please be assured that we are working on plans to enhance our... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 11, 2014 via mobile

Firstly, great location but let down by the service despite lots of staff. We booked an executive room (sea views) which has a view of the hot water systems and kitchen vents from the bed and lounge chairs. They ran out of towels at the beach lounges; next day we had to find a waiter at the beach lounge area,... More

Was this review helpful? Yes 3
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear James, Thank you for taking time to write a review. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have discussed your feedback internally and taken steps to ensure this is not repeated. We... More

Alicante
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 11, 2014

This hotel is really over the beach, no trick like others that have only the bar on it, you go out your room and you are walking in the same sand of the beach, quiet location (not during Chinese New Year, when you can find some noisy Chinese groups, like many other places then). The restaurant Al Fresco is nice,... More

Was this review helpful? Yes 4
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Perry 71 Thank you for sharing your enjoyable stay with us. Reviews such as yours are a confirmation for our entire team that our efforts in providing our guests with a great experience are successful. I appreciate the high marks as well as the positive comments and description of your stay with us. We do hope that you will... More

Xiamen, China
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 7, 2014 via mobile

We glad that we stayed at this resort for rest of our trip in Boracay. Really a beautiful beach front resort. You can just enjoy the most beautiful beach at anytime you want. We got a fantastic ocean view room. The room is big with high roof. It is a smaller facility with warm hospitality. The staffs warmly welcomed us... More

Was this review helpful? Yes 3
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear xmbizwhiz, Thank you for sharing your enjoyable stay with us. We are very much delighted to hear you loved your ocean view room, and your appreciation of the warm hospitality of our team. We are very pleased to know that we have made a sweet ending to your trip to Boracay Island. It is our aim to make you... More

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Additional Information about Ambassador in Paradise Resort

Also Known As:
Ambassador In Paradise Hotel
Ambassador In Paradise Hotel Boracay
Ambassador In Paradise Boracay
Address: Station One, Sitio Pinaongon | Barangay Balabag, 5608, Philippines
Location: Philippines > Visayas > Boracay
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Boracay
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Ambassador in Paradise Resort 3.5*
Official Description (provided by the hotel):
Ambassador in Paradise Resort is nested in the best "White Beach" location here at Boracay Philippines. We'd love to accommodate conventions, weddings and guests like you who seeks paradise on earth! See you soon! ... more   less 
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