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Ambassador in Paradise Resort

Station One, Sitio Pinaongon | Barangay Balabag, Aklan Province 5608, Philippines
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Ambassador in Paradise Resort
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Ambassador in Paradise Resort
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333 reviews from our community

Traveler rating
    178
    80
    32
    21
    22
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96
136
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I made my own way from Caticlan airport to the Ambassador in Paradise Resort. You can book a pick up there and taken across on their own boat for about 400 pesos. I wish I had done this. The hotel welcome was nice and the staff were very welcoming. I had the only room which didn't have a sea view... More 

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Drewmcnal, Thank you for taking your valuable time to share your review and for choosing to stay with us here at Ambassador in Paradise Resort. As a seasoned traveller we are very happy to read that you had a fantastic time and there were so many things you liked; especially the staff and the facilities with the greatest compliment... More 

Manila, Philippines
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had such a nice holiday at this hotel. Traveling with my mother in law (age 77) we had a beautiful room at the ground floor and a short distance to the beach. My mother in law can't walk that far and with this service she was able to enjoy her holiday to the fullest. Very thoughtful and service minded... More 

Was this review helpful? Yes 2
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Karina N, Thank you for taking the time to share such a wonderful feedback on TripAdvisor. We are surely happy we have impressed you and your mother in law with our staff and service and no doubts your words will be an award for the team. It is certainly our intention to please our guests. In the resort we... More 

Dongguan, China
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

this is a almost perfect holiday resort, check in, check out, money change,restaurant food, restaurant service, massage, book a trip, all are perfect,big rooms, different pillows, so only thing i missed was fresh juice at the breakfast, friendly and proffesional staff

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Nobbe1, Thank you for sharing your wonderful review on your recent stay at Ambassador in Paradise Resort. We are very pleased to read you enjoyed your stay to such extent, especially our hotel facilities, our restaurants, and the service provided by our team. I will make sure to share your kind comments with the entire team. We look forward... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

it was very interesting days staying at this resort.the staff were very polite. they very attentive and friendly staff , the food was great. the location is perfect quite,you can relax good coz its little distance from the center on the island. room is very clean everything is just perfect... we enjoyed the fire dance and the buffet is really... More 

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Virgie N, Thank you for sharing your recent experience with us on Trip advisor and for the compliments paid on our room, location, selection of food and amenities and most importantly our team members. It is always very encouraging to know that we were able to delight and serve our guests well, and please be rest assured that your... More 

Paris, France
Contributor
19 reviews 19 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We liked a lot our stay at the Ambassador. We were totally amazed when we saw the huge and beautiful bathroom. The rooms are very clean. The team is always helpful and smiling. It is perfectly located on the white sand beach. The restaurant is very good and it is very pleasant to have a drink there before dinner, as... More 

Was this review helpful? Yes
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Miss RomyS, We are delighted to read you enjoyed your stay at Ambassador in Paradise Resort, all of our staff enjoy making our valued guests feel very special. We are excited to read how much you enjoyed the comforts of your room and the culinary delights in our Al Fresco Restaurant. Furthermore, we are humbled of how highly you... More 

New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Staying in AIP for my honeymoon now. Staff is friendly but completely ill trained in all facets from property knowledge to food menu items. Eager to please staff big on saying yes to everything but integrity is lacking. Lack of ownership and sense of urgency by front of house staff means guests will just have to settle for whatever service... More 

Was this review helpful? Yes 1
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear kellyjung2015, Thank you for sharing your review on Trip Advisor. I was concerned to read you experienced some inconveniences during your stay and would like to ask you to please send us an email to rm@ambassadorinparadise.com as I would like for our team to contact you directly in regards to your feedback. We look forward to receiving your email.... More 

Şangay
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 21, 2015

Built by a Filipino-Dutch enterprise in 2009, The "Ambassador in Paradise" resort claims a 5-star quality being right on the best end (station 1) of the long beach in Boracay, where the coral sand is softest & whitetest...If that's all you're looking for in a Boracay vacation. If yes, then you'll have to settle for a mediocre breakfast, unnecessarily large... More 

Was this review helpful? Yes 1
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Umur58 Thank you for taking the time to share your feedback following your recent stay in Ambassador in Paradise Resort. We are pleased to hear that you enjoyed our quiet beach location, it’s soft and white sand. We are of course concerned to read that on this occasion we did not meet some of your expectations and I sincerely... More 

Tashkent, Uzbekistan
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2015

Stayed in AIP for 8 nights with my with and 2 kids in FEB 2015. Everything was perfect starting from warm welcoming ceremony up to fast transfer to KLO. Staff was very kind and helpful. The food at the restaurant was wonderful. We saw several other hotels by the White Beach and we have decided where are we going to... More 

Was this review helpful? Yes 2
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Bakhrom R, Thank you for your kind feedback, and compliments paid on our quality of service, food and most importantly on our team members. Your comments will be shared with the entire team so that it will serve as their inspiration to continue to delight going forward. On behalf of all at Ambassador in Paradise Resort. We look forward... More 

Singapore, Singapore
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 18, 2015 via mobile

since we returned from our trip on 13/2, ive been raving to all my friends about the level of hospitality and service we have received while staying at the Ambassador in Paradise Resort from 5/2 - 8/2. We had just arrived from a 9hr long journey from Singapore which made me question if it was worth it and when we... More 

Was this review helpful? Yes 2
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear Jforjasmine, Thank you for sharing your candid review on Trip Advisor. I am very happy to hear that we made your stay an enjoyable experience and it is indeed my pleasure to share this with the entire team in particular Pearly. We thank you for your kind feedback on the quality of food, cleanliness and exceptional service. I certainly... More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 17, 2015

Stayed end of December 2014. Hotel claiming to be a 5 star, with rooms which are 3 star and the breakfast buffet is 1 star. Did not meet the expectations and the price paid ($500/night) The bar is well positioned opposite the beach. Friendly staff, the beach is secure and clean. Will not return.

Was this review helpful? Yes 1
janes r, Resort Manager at Ambassador in Paradise Resort, responded to this review

Dear LLP, Thank you for taking the time sharing your feedback on Trip Advisor. We appreciate your honest feedback offered regarding your past visits, and it is with great regret to learn that the service you’ve experienced with us has not been consistent. I thank you for the compliments paid on our friendly staff, our bar, secure and clean beach.... More 

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