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Shangri-La's Boracay Resort & Spa

5.0 of 5 Barangay Yapak, Aklan Province 5608, Philippines
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Shangri-La's Boracay Resort & Spa
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Shangri-La's Boracay Resort & Spa
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1,431 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Contributor
14 reviews 14 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed 3 nights at the Shangri-La Boracay at the end of December 2014. We had a great stay. The resort is beautiful, and the staff is extremely kind and helpful. Our room on the 6th floor happened to be a bit noisy (there was some air conditioning machinery in the ceiling) ; we asked if we... More 

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Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Thalous, Thank you so much for sharing your great experience from the beautiful property to the warm hospitality of our service staff. Your recognition of Sirena restaurant is much appreciated. My apology if you encountered any inconvenience in transferring rooms due to the noisy air-conditioning. We are glad that this was addressed accordingly. We hope your future travels will... More 

Valencia, CA
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were treated with such respect, politeness, and gracious hospitality at Shangri La. Every staff person, at every corner, greeted us with a smile. Our dealings with the adventure planning people were so helpful; we booked all of our excursions through the resort because we trusted them and knew anyone they sent us out with would be both reputable and... More 

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Da Nang, null, Vietnam
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We offered the luxury of this hotel for a short stay of three nights and do not regret it. The Shangri-La and its staff, the attention to detail. The island and the location is beautiful. This is unfortunately very expensive though everything was perfect, I found some benefits at inflated prices ... for massage we were outside and it was... More 

Was this review helpful? Yes 1
Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear sakaki2015, Thank you for your kind words. We are happy that you find your stay in our resort worth it and had a wonderful experience to share with your friends and family. Your recognition of our service staff is much appreciated. We hope your future travels will bring you back to the Philippines and your family from Shangri-La Boracay... More 

Sydney, Australia
Contributor
20 reviews 20 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shangri-La in Boracay is the best resort on the island by far. From the moment your plane lands at either Caticlan or Kalibo you are greeted by a warm Shangri-La smile and everything is taken care of. Private boat transport to the resort, being greeted by the local musicians playing their drums, all the way throught check-in and golf... More 

Was this review helpful? Yes 2
Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear bigfing, Many thanks for your most favorable feedback. We are happy that you had a wonderful experience at the resort during the holidays. Your recognition of our service staff is much appreciated. We have noted your suggestions as well for a designated children's area. We will look into this and address all areas of improvement in delivering a high... More 

Oslo, Norway
Contributor
20 reviews 20 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Was here July last year. Great service, from the airport and to the airport. Was met by gracious attendants. The hotel was as expected of Shangri la. Clean and updated. Playroom for the kids (remember to have socks), Entertainment sportsbar-like area with billiards, hoops, ping pong, live sports and a bar. Good alternative for family travellers. The pool was great.... More 

Was this review helpful? Yes 1
New York, USA
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

I will start by saying my 2 starts is driven by essentially one bad experience, which I think the hotel mishandled. Overall, the resort is certainly nice, esp. for Boracay. The service over all is good for a mega resort hotel. Keep in mind that this is a gigantic resort with lots of people, so can be hard to get... More 

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Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Blakery, We appreciate you taking the time to share with us in detail the experience you had during your stay. Thank you for your positive remarks about our facilities. However, I would like to apologize for any inconvenience and disappointments you encountered. As a standard, we provide our guests with a Resort Information Guide upon check-in, which contains all... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

What a beautiful place to stay at. We stayed 4 nights as we were attending a wedding in Boracay. We stayed in the ocean view apartment and there was 3 of us in the room and there was more than enough space. The balcony was lovely. The staff were incredible and nothing was a problem. The pool was huge and... More 

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Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

When the sun is shining and the cool balmy Amihan winds blow from the northeast there are very few places more beautiful than the Shangrila La Boracay. It is not for the budget conscious but if you can afford it it's lovely. The Loft Villas are my favourite ( get villa 28 if you can as it is the most... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Kenbutt5556, Thank you for taking time to share details of your experience at the resort. We are delighted to read about your pleasant description about the property and our service. We agree that dining is certainly an essential element of any holiday experience and we are disappointed we have failed to meet your expectations on this occasion. I have... More 

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed there for three nights. It is possible that i've expected to be as good as the rest of Shangri-la's resorts and hotels. Room was nice enough, clean and well furnished. Service was bit a hit and miss. Quite often they forget what we've asked for like cleaning the dining table or forgetting your breakfast order or serving food... More 

Was this review helpful? Yes 4
Amit O, General Manager at Shangri-La's Boracay Resort & Spa, responded to this review

Dear Uyangaa S, Thank you for your valuable feedback. I am sorry to hear about your unfortunate experience at the resort. We are concerned and wish to know more about what happened. I will appreciate if you can contact me directly through email at amit.oberoi@shangri-la.com Shangri-la has been in operation for six years and our colleagues receive the best training,... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our Friends' wedding was at Punta Banga Beach with a perfect view of sunset. The cocktail was also perfectly set up served with friendly and hospitable staffs. The Ballroom is nice and intimate for the reception with the firedancers and fireworks as we celebrated the union of two hearts. The entire family was happy with the service and surprise gifts... More 

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Hotel Summarization (Beta)

What travelers say

  • White beach(23)
  • Caticlan airport(10)
  • Room service(6)
  • Breakfast buffet(5)
  • Very nice(4)
  • Entertainment center(4)
  • Italian restaurant(3)
  • Free shuttle(3)

Additional Information about Shangri-La's Boracay Resort & Spa

Address: Barangay Yapak, Aklan Province 5608, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La's Boracay Resort & Spa 5*
Number of rooms: 219
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Also Known As:
Shangri-La`s Boracay Resort And Spa
Shangri-La`s Boracay Hotel Boracay
Shangri Las Boracay Hotel
Shangri Las Boracay Resort
Hotel Style:
#1 Luxury Hotel in Boracay
#1 On the Beach Hotel in Boracay
#1 Top resorts Hotel in Boracay
#1 Spa Hotel in Boracay

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