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All 135 Boracay hotels

Grand Boracay Resort

3.0 of 5 Hotel   |   Station 2 d'Mall | Balabag, Aklan Province 5600, Philippines
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Grand Boracay Resort
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Ranked #130 of 135 Hotels in Boracay
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85 reviews from our community

Traveler rating
    4
    19
    17
    14
    31
See reviews for
15
16
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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1 review
4 of 5 stars Reviewed 1 week ago

We booked this hotel not reading the reviews from tripadvisor, as i read reviews from previous vacationist i felt I made a wrong decision. But anyway we proceeded with our vacation and hotel, only to find out that many have been already revised, like staff are not rude or not polite, when we arrived Jan. 21 we were welcomed with... More 

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Bangkok, Thailand
Top Contributor
66 reviews 66 reviews
43 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Facilities and Location are Good, The web site Photos are fairly accurate. I took the deluxe which said there were two doubles, but they did not join together, as one picture showed. The Staff were very good, at the front desk, security and cleaning. The furniture TV, beds, safe and shower, were all in good condition. It’s a bit... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Having read other reviews prior to arrival we had low expectations and in fairness the facilities were fine and it was really close to the beach. There are a lot of rules, for example you get fined for stains on towels/bed linen but we were given stained towels through our stay and they didn't seem to really be that fussed... More 

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Pakbeng, Laos
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Our stay started with the wrong rooms which they refused to change and said it was our fault because we booked through Agoda. Management were sleeping at 2.00pm check in so we couldn't speak to them. We asked every day to change rooms but they refused to upgrade us to the rooms we booked and paid for. It's one of... More 

Was this review helpful? Yes 1
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 19, 2014

This hotel has more rules than a Japanese POW Camp. In addition, they have a posting at the front desk informing guests that there will be a penalty for soiled sheets -- for example, henna, blood, and fruit juices. Fortunately, skid marks appear to be ok. Never have I seen such a ridiculous notification at a hotel. All of this... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 28, 2014

We had our Team Building in Boracay for 3 days and booked in Grand Boracay Resort. Instead of enjoying the vacation, we were aggravated by the staff, hotel policies that were not discussed when we did our booking such as presenting an I.D.even for the house help who went with us or the children and not allowing our visitors in... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2014

"Grand" Boracay does not live to its name. Nothing grand at all. Customer service sucks big time. . for a Breakfast buffet of Php 400 simply not worth it.... does not even offer room service. Pool usage? Only shorts without pockets can be used. SPEEDOS? people here are just making up policies that is put of this worl. A 1... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 20, 2014

Booked thru Expedia, they had a small number of mainly good reviews. Later read Trip Advisor reviews. TA mainly bad and more accurate. Close to D'Mall but that's all. Room ok, linen has some spots. No hanging space for bath towels, no toilet paper on arrival or a roll holder, had to sign for contents of fridge. No togs allowed... More 

Was this review helpful? Yes 2
Iligan city
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 13, 2014

Stayed for 3 days n 3 nights, they give free breakfast, the place is clean, comfy, spacecious and near to everything. It's beside D'mall, 2 mins walk to the beach and about 5-10 mins walk to the water sports/adventure area. The staff are friendly and accomadating.

Was this review helpful? Yes 1
Miami, Florida
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 1, 2014

We booked this hotel like 6 months ahead because the location, even when I saw some bad reviews but I took the risk. Readers, Make sure u pay attention on the reviews, this place is a crap, they were trying to charging us extra for stupid reasons and the costumer service was bad. The breakfast just too basic, the ac... More 

Was this review helpful? Yes 4
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Additional Information about Grand Boracay Resort

Address: Station 2 d'Mall | Balabag, Aklan Province 5600, Philippines
Location: Philippines > Visayas > Panay Island > Aklan Province > Boracay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Grand Boracay Resort 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Agoda and HotelTravel.com so you can book your Grand Boracay Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Boracay Hotel Boracay

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