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All 2 Albany hotels

BEST WESTERN Albany Garden Inn

79 Soma Lane, Albany, KY 42602
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55%
Ranked #1 of 2 hotels in Albany
A recent review
4 of 5 stars reviewed 2 weeks ago
Teresa M Louisville, United States
  • Overview
  • Reviews (38)
  • Photos (41)
  • Amenities
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  • Room tips (5)
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38 people have reviewed this hotel

Traveler rating
    7
    13
    4
    6
    8
See reviews for
14
5
3
12
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • German first
  • Any
English first
Louisville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

My stay at this hotel was very comfortable. The accommodations were good and very well priced for the area. The staff were helpful and even though the places to eat were minimal they were very good and well priced! I loved the ribeye sandwich!! :-)

Review collected in partnership with Best Western

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Jacksonville, FL, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This hotel is the only one in Albany, so the only other options are some small motels in town or the lodge at Dale Hollow Lake. Our impression of this Best Western is that they are on a tight budget. There is a lack of cleanliness (the maid service cleans the rooms, but there is a need for deep cleaning.... More

Review collected in partnership with Best Western

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Jim S, Manager at BEST WESTERN Albany Garden Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

Brandenburg
Contributor
15 reviews 15 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 31, 2014

We have stayed here before and have always enjoyed our stay. The staff is more than friendly and helpful. They will do their best to accommodate your needs. We love the pool. We had a great time in the Sauna. The rooms were clean and neat. We will definitely stay there again and recommend this if you are staying in... More

Was this review helpful? Yes 1
Dayton, Ohio
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 28, 2014

The counter staff was so friendly and helpful arriving and leaving. They went out of their way to assist with questions and directions as my Garmin was not working properly due to a 911 change. The rooms are so nice and spacious with new furnishings and very comfortable queen size beds. The continental breakfast included OJ, coffee, bagels, mini muffins,... More

Review collected in partnership with Best Western

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Lincoln, United States
1 review
5 of 5 stars Reviewed December 31, 2013

I held 5-8 rooms in this hotel for 21 days for business. With the remote location and being of season for tourism, I was worried about lodging but had that put to rest quickly. The staff was friendly and responsive, the rooms clean and spacious, and the area centralized to my needs. I would recommend staying here over several of... More

Review collected in partnership with Best Western

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A TripAdvisor Member
2 of 5 stars Reviewed December 12, 2013

I have stayed here quite a few times. So I am finally doing a review after all this, but tonight has me reaklly pissed. I am all about saving a buck but when I am doing laundry and set it for warm wash, I'm expecting warm water not cold or even tap water. During my investigation I found that the... More

Was this review helpful? Yes 2
Crestwood, Kentucky, United States
1 review
3 of 5 stars Reviewed November 8, 2013

I don't mind paying $100 per night in the middle of nowhere, KY when everything is good, but this place has a few flaws and should price accordingly. Some can be fixed, like the nasty smell in the entrance vestibule, I think is a scented candle. Also the bed spreads are dirty, the breakfast is sparse with little or no... More

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Hendersonville, United States
1 review
5 of 5 stars Reviewed September 2, 2013

I originally felt that the rate was a bit high, even for a holiday weekend but after my visit my opinion is that it was worth the money. The staff at the front desk is very friendly/welcoming. The room was very clean and comfortable. I wish I could have stayed longer.

Review collected in partnership with Best Western

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Denver
Top Contributor
57 reviews 57 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 28, 2013

For a visit to Dale Hollow Lake or Lake Cumberland this hotel is a great spot, close to both. Positives: location, free breakfast, free internet, free parking,limited fitness center Negatives: Sheets were so worn we thought they had sand or dirt on them, we had them changed and noticed you could see through them. Cleaning crew missed our room about... More

Was this review helpful? Yes
Jim S, General Manager at BEST WESTERN Albany Garden Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 2, 2013 via mobile

I recently stayed at this hotel and was very happy with my stay! I would recommend this hotel to my family! it is very clean! I'm very picky about where I stay! my room was clean! the maid service was great! front desk answered all my questions and was very friendly! if I'm ever in the area again I will... More

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Additional Information about BEST WESTERN Albany Garden Inn

Address: 79 Soma Lane, Albany, KY 42602
Phone Number:
Location: United States > Kentucky > Albany
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Albany
Albany Best Western

41 photos of this hotel

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Hotel & grounds (9)
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Pool/beach area (2)
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Other (9)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Official Description (provided by the hotel)
At the Best Western Albany Garden Inn, relax in a quiet, unique atmosphere in our beautiful accommodations following an event filled day in the "City Between the Lakes". We are conveniently located between Dale Hollow Lake, home of world the record small mouth bass, and the Famous Lake Cumberland, both only 7 miles away. Here you can enjoy family outings among our friendly citizens and amidst the best Mother Nature has to offer.We want your stay at the Best Western Albany Garden Inn to be an experience to remember. ... more   less 
Number of rooms
54

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