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Hibiscus Garden Inn

Travelers' Choice award winner
Manalo Extension | Bgy. Milagrosa, Puerto Princesa, Palawan Island 5300, Philippines
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Hibiscus Garden Inn
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Ranked #2 of 40 Hotels in Puerto Princesa
A recent review
5 of 5 stars reviewed today
P1nkmama Chino Hills, California
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402 Reviews from our TripAdvisor Community

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Traveler rating
    248
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Chino Hills, California
1 review
5 of 5 stars Reviewed today NEW

Rooms are big and clean. We're a family of 4 that stayed in the room. We had 3 beds set up and still had plenty of room to spare. We even had our own backyard. All the staffs are very accommodating and friendly. I loved that they picked us up at the airport when we arrived at PP and drove... More 

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Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

Satisfied with their very good customer service especially Arlene. We had a little from problem with our Dos Palmas tour regarding the going to the office,they want us to take tricycle from the hotel and pay for it which upset me a little because we payed more for the five of us just so we could be conveniently pick up... More 

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Paris, France
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

3 days ago i mailed them booking, and the lady replied immediatly etc all nice...but . since moment i said i will send downpament, they no more reply to my mails, total ignoring them. Scam much? lookin to cancel my booking and the downpyament i sent. looks liek since i sent cash, they feel no more need reply to me... More 

Was this review helpful? Yes 4
Hibiscus_team, Manager at Hibiscus Garden Inn, responded to this review

Dear Sir, We thank you for bringing this matter up to us, we have addressed your complaint with the person in charge of your booking. Please accept our sincere apology on the delayed reply to your follow up. Rest assured that your family's reservation for Dec. 2015 is on the list. Your requests were also noted. We look forward to... More 

Kuala Lumpur, Malaysia
Level Contributor
109 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've not stayed anywhere else in Puerto Princesa to compare this place to but I am very happy to help Hibiscus Garden Inn maintain its #1 place in the list of Trip Advisor reviews by awarding it an "Excellent" rating. I stayed three nights at the start of June. I'd spoken to the reception by phone a couple of times... More 

Was this review helpful? Yes 4
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I really like this place. The design is very effective. The place is very calm and it really gives a relaxing ambiance for a tired tourist. I can't say any negative comments to this place. Very good service for the cheap rooms.

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed May 28, 2015

Nice place to stay while you get to know and explore Palawan. Surrounding garden is beautiful with their casitas; spacious rooms; clean, courteous and friendly staff. Very accessible to restaurants. I would highly recommend this Hotel to anyone. We enjoyed our short stay.

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Johannesburg, South Africa
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

PPS is larger than I imagined, and HGI is better than what I suspected. Reading the reviews I was under the impression that PPS was not a place to prolong a stay, but I think that they are wrong. I only booked for two nights which basically gave me a day to do the river tour. The hotel so helpful... More 

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London
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here for a couple of nights and ended up in the King room. We didn't think this was really worth the extra money to be honest. You get an extra garden but we didn't really need it. So we would say it's worth just going for the standard room. We were there during rainy season -and it really... More 

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Las Pinas, Philippines
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

It was our first whole family trip in Palawan. It is worthwhile, fantastic and highly recommended. Clean surroundings, courteous and accommodating management and staff, big rooms that can accommodate 10 pax, depending on the arrangement. They had the best Manager in town who manages our travel very smoothly, hassle-free. From the travel arrangement to accommodation in El Nido, land transfer... More 

Was this review helpful? Yes 2
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

1. Big, clean and quite rooms. 2. Bathroom (strong shower with water heater) 3. Affordable price 4. Courteous and helpful staff (they know how much, where to, how to, when to) 5. Fast reply on email communication 6. They took care of our booking to the underground water tour and transfer to El Nido. 7. Breakfast was great on their... More 

Was this review helpful? Yes 3
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