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Hibiscus Garden Inn

Travelers' Choice award winner
Manalo Extension | Bgy. Milagrosa, Puerto Princesa, Palawan Island 5300, Philippines
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Hibiscus Garden Inn
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Ranked #2 of 40 Hotels in Puerto Princesa
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400 Reviews from our TripAdvisor Community

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Traveler rating
    247
    134
    12
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

3 days ago i mailed them booking, and the lady replied immediatly etc all nice...but . since moment i said i will send downpament, they no more reply to my mails, total ignoring them. Scam much? lookin to cancel my booking and the downpyament i sent. looks liek since i sent cash, they feel no more need reply to me... More 

Was this review helpful? Yes 4
Hibiscus_team, Manager at Hibiscus Garden Inn, responded to this review

Dear Sir, We thank you for bringing this matter up to us, we have addressed your complaint with the person in charge of your booking. Please accept our sincere apology on the delayed reply to your follow up. Rest assured that your family's reservation for Dec. 2015 is on the list. Your requests were also noted. We look forward to... More 

Kuala Lumpur, Malaysia
Top Contributor
109 reviews 109 reviews
91 hotel reviews
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've not stayed anywhere else in Puerto Princesa to compare this place to but I am very happy to help Hibiscus Garden Inn maintain its #1 place in the list of Trip Advisor reviews by awarding it an "Excellent" rating. I stayed three nights at the start of June. I'd spoken to the reception by phone a couple of times... More 

Was this review helpful? Yes 4
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I really like this place. The design is very effective. The place is very calm and it really gives a relaxing ambiance for a tired tourist. I can't say any negative comments to this place. Very good service for the cheap rooms.

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Toronto, Canada
2 reviews
4 of 5 stars Reviewed May 28, 2015

Nice place to stay while you get to know and explore Palawan. Surrounding garden is beautiful with their casitas; spacious rooms; clean, courteous and friendly staff. Very accessible to restaurants. I would highly recommend this Hotel to anyone. We enjoyed our short stay.

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Johannesburg, South Africa
Contributor
16 reviews 16 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 21, 2015

PPS is larger than I imagined, and HGI is better than what I suspected. Reading the reviews I was under the impression that PPS was not a place to prolong a stay, but I think that they are wrong. I only booked for two nights which basically gave me a day to do the river tour. The hotel so helpful... More 

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London
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed here for a couple of nights and ended up in the King room. We didn't think this was really worth the extra money to be honest. You get an extra garden but we didn't really need it. So we would say it's worth just going for the standard room. We were there during rainy season -and it really... More 

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Las Pinas, Philippines
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 21, 2015

It was our first whole family trip in Palawan. It is worthwhile, fantastic and highly recommended. Clean surroundings, courteous and accommodating management and staff, big rooms that can accommodate 10 pax, depending on the arrangement. They had the best Manager in town who manages our travel very smoothly, hassle-free. From the travel arrangement to accommodation in El Nido, land transfer... More 

Was this review helpful? Yes 2
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 16, 2015

1. Big, clean and quite rooms. 2. Bathroom (strong shower with water heater) 3. Affordable price 4. Courteous and helpful staff (they know how much, where to, how to, when to) 5. Fast reply on email communication 6. They took care of our booking to the underground water tour and transfer to El Nido. 7. Breakfast was great on their... More 

Was this review helpful? Yes 3
Bendigo, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 13, 2015

This property is amazingly clean and well maintained, nice food available all day, access to good massage, only downside was poor performance of free wifi. Free shuttle to airport which is close by. Central courtyard and gardens are a great spot to relax in a hammock.

Was this review helpful? Yes 1
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 8, 2015

Nice, cushy, clean place to stay. Friendly, accommodating staff. Specious room. Quite and shooting. Full of vegetation. Food is good. Very traditionally designed with lots of hand crafted items. Can't think of many better place to relax after escaping city life.

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