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Sea Jewel Beach Resort

Certificate of Excellence
White Beach, Puerto Galera, Mindoro, Philippines
Hotel amenities
Sea Jewel Beach Resort
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Ranked #11 of 48 Puerto Galera B&B and Inns
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
Arubaha New York City, New York
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166 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Tekapo, null, New Zealand
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I together with his family stayed there for 3 days and 2 nights. First of all they have a really bad customer service. The crew/teenage girl who welcomed us on the dock did not even greeted us with warm welcome. She did not even say please follow us. She just asked me if im Karen. No courtesy... More 

Was this review helpful? Yes 2
Lucena City, Philippines
2 reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My friends and I have a yearly out of town get together. Last year we spent it in Puerto Galera and we enjoyed it so much but kinda "bitin" because it is only overnite. So we decided to spend it in Puerto again this year. We are satisfied with our hotel last year but we decided to change our accommodation... More 

Was this review helpful? Yes 3
New York City, New York
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If you're looking for a good hotel by beach this is it.Bed was good. Staff was great and helpful. But the room we had did have ants, so you need to keep all food in refrigerator or outside. The rooms don't have refrigerators so you will need to rent 1 from hotel. For some reason the rooms didn't have daily... More 

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Las Pinas, Philippines
1 review
4 of 5 stars Reviewed 3 weeks ago

My husband and I bought the Couple OMG! OH MY GALERA! 2D/1N Summer Package para dun icelebrate advance 2nd wedding anniversary namin. Walang ka hassle hassle mula Batangas Port hanggang dumating sa Muelle Port. Then may free shuttle naman papuntang White Beach. I was expecting na TWIN ROOM ang room namin but nagulat ako na QUAD ROOM ang binigay sa... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

The staff were all polite, but theres an old woman there who is so rude, since we have our company outing and rented 6 rooms. We made there very early and since we have our pack food, we ate there and the rude woman keeps on talking side comments. We are early so we stayed in their restaurants since they... More 

Was this review helpful? Yes 3
Quezon City, Philippines
1 review
5 of 5 stars Reviewed March 27, 2015

our 2nd time in Sea Jewel.... same as the first time the coordination with the staff is very good... the romantic, relaxing and clean rooms are the still the same... the toilet, showers and aircon is functioning good... and the staff are very friendly...

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2015

I spoke to a lady last Thurs and have confirmed our reservation for April 9-11. We agreed on a payment deadline, April 18, and ended the call pleasantly. Then, just now, I got an sms saying that they cancelled our reservation (for 8 paxs) due to "unavoidable circumstances". So I called them to clarify what happened. Turns out, we lost... More 

Was this review helpful? Yes 1
iTrav3l4Fun, Guest Relations Manager at Sea Jewel Beach Resort, responded to this review

We are truly sorry to learn about this incident of over booking. Sea Jewel only has 30 rooms and they get booked/reserved quickly during summer. Customers who are pencil booked or booked while awaiting bank deposit compete for very limited room availability with guests who reserve their rooms online thru major online travel agencies using their credit cards. Normally, when... More 

Paranaque, Philippines
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2015

this is my first time visiting the place and as a first timer i wasn't sure at first if i did choose a good hotel since everything was not planned (didnt have time to looked at reviews even pack things properly) it was just an overnight stay with my girlfriend and this place had exceeded my expectations. I've worked before... More 

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

Me and my wife celebrated our anniversary in Puerto Galera and stayed at Sea Jewel. We both have to go to work during the night and spend our time looking after our newborn baby during the day. Overnight relaxation is what we needed. I requested for a special arrangement and had our room set for romantic overnight to celebrate our... More 

Was this review helpful? Yes 3
Cainta, Rizal, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

My family stayed there last Jan 10 - 12 as part of our annual vacation. From the moment we made inquiries, they have been very accommodating, answering all our questions via email or text, even the mundane. We booked the package and they took care of us every step of the way. When we got to Batangas Pier, they already... More 

Was this review helpful? Yes 1
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