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All 51 Puerto Galera hotels

Big Apple Dive Resort

Sabang Beach, Puerto Galera, Mindoro 5203, Philippines
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Ranked #33 of 51 Hotels in Puerto Galera
A recent review
5 of 5 stars reviewed 1 week ago
bugsyblake Puerto Galera, Philippines
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67 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lipa City, Philippines
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed here one night due to ferry cancellation. Room price (Deluxe) very affordable but room was in great need of refurbishment. Also if you had a shower the whole bathroom got flooded as there was no shower curtain or separation on the bathroom floor. The pool was too dirty to even consider using. The bright spot should have been... More

Was this review helpful? Yes
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your review and apologize for the unsatisfactory issues you mentioned. The Big Apple has a range of different style rooms and prices. You were correct, there are more modern and upgraded rooms to the back of the resort. The rooms closer to the bar and restaurant are the more moderately priced rooms which is reflected in their... More

Puerto Galera, Philippines
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Diving as always is excellent. The dive shop staff are friendly and responsive and there is now a continuous improvement focus. Good spotters there for the macro shots. As a return diver, always a pleasure - thanks guys!

Was this review helpful? Yes
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your review and see you at the Big Apple on your next dive trip.... More

Manila, Philippines
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having been a regular to Perto Galera for many years I have nothing but good to say about Big Apple, it might be a bit "tired" in some of the old rooms but I always request the new rooms and it works fine, good service by smily staff and food is as good as it gets on the beach, good... More

Was this review helpful? Yes
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for staying with the Big Apple, we really appreciate your business and look forward to seeing you again. More

Taipei, Taiwan
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

My buddy and I spent 5 days diving with the Big Apple dive team. Can only say great thinks about Joel, Bunny and the rest of the crew. We were lucky to have great dive conditions, not much current even on the Verde Island day trip. Being the low season, Joel and Bunny were able to let us choose which... More

Was this review helpful? Yes 2
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for diving with the Big Apple...we appreciate your business and look forward to diving with you again. More

Moscow, Russia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 12, 2014

Me and buddy joined Big Apple dive center for one day trip to Verde island because they were recommended as guys who organize diving at Verde at cheap price including boat, 2 dives and lunch. It would be wise to take with you warm clothes and towels as it becomes cool under a strong wind and when getting wet from... More

Was this review helpful? Yes 1
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you so much for your positive review. So glad you enjoyed your Verde Island dive trip. It really is one of the best dive sites in the Philippines, in fact, I don't know a better one. We really do try and make your dive experience here at the Big Apple a memorable experience...See you next time and please spread... More

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2014

Went there recently for a short break and I would go there again. The rooms are clean and the staff is friendly and helpful. After I have heard that they have a 24/7 Restaurant at the beachfront I was a little bit sceptical about the noise factor, but the rooms are in the backyard and you get not bothered at... More

Was this review helpful? Yes 1
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your positive comments. Big Apple is exactly as you described, moderately priced, clean, seaside hotel. We give great value for your money from rooms, food, and diving. In fact, the Big Apple Resort has the lowest dive prices in Sabang, check around, it's the lowest. Thanks again and hope to see you again soon.... More

Luzon, Philippines
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 15, 2014

I have been staying at Big Apple for almost 5 years with my long time partner (1-3 times per year we drive down from Manila to go scuba diving) Often we bring the family and book several rooms. Last month I booked a room for our arrival on the 26th / Christmas for a stay of 8 days. As always,... More

Was this review helpful? Yes 5
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

I want to sincerely apologize for the poor service you received from one of our employees. That employee is no longer working for the Big Apple. In fact, the entire management staff and all employees from that time period are no longer employed by the Big Apple. The Big Apple is now staffed with new management and new employees dedicated... More

Amsterdam, The Netherlands
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 11, 2014

On 20 Dec 2013 we emailed Big Apple the following email: We are a group of 17 people (12 are divers, the other spouses) and we would like to book 8 rooms at your resort, plus diving trips for the divers. One of us has stayed at your resort before and it looks like your resort would be perfect for... More

Was this review helpful? Yes 4
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

We apologize for the lack of communication and bad customer service you received. The Big Apple management and staff from that time period have all be terminated and are no longer associated with the resort. Sincerely hope on your next tip to Sabang you can give the new management and staff a chance to regain your business. More

Monte-Carlo, Monaco
Top Contributor
140 reviews 140 reviews
27 hotel reviews
102 helpful votes 102 helpful votes
1 of 5 stars Reviewed December 19, 2013

We had booked this place for about 2 weeks, ended staying one night and leaving the next morning. The place is a total disgrace. Our first room smelt of urine and the bathroom ceiling and half of it had fallen off... We asked for another room and in the shower was a bucket for you... No water from the shower... More

Was this review helpful? Yes 3
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Would like to apologize for the condition of our resort during your visit. New management and staff have been in place now for several months and are addressing the problems you mentioned. More

leicester
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 17, 2013

For single men this is a great place for you to meet the locals and have some fun......... if you are travelling as part of a couple or family then this is not the place for you. Our room was 500 pesos a night and it was definitely a case of you got what you paid for - a dingy... More

Was this review helpful? Yes 1
Dive_Big_Apple, Guest Relations Manager at Big Apple Dive Resort, responded to this review

Thank you for your review. You are quite right, you get what you pay for, however, the problems you mentioned have been noted and corrected. No matter what the cost of the room, it should be clean and comfortable. With new management and staff on station, we are addressing the problems that have been mention in other reviews. And yes... More

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Additional Information about Big Apple Dive Resort

Address: Sabang Beach, Puerto Galera, Mindoro 5203, Philippines
Location: Philippines > Mindoro > Oriental Mindoro Province > Puerto Galera
Price Range (Based on Average Rates): $
Number of rooms: 30
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Also Known As:
Big Apple Dive Hotel Puerto Galera

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