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All 3 Richwood hotels

Holiday Inn Express Hotel & Suites Richwood-Cincinnati South

2.5 of 5 Hotel   |   12928 Frogtown Connector Road, Richwood, KY 41094
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Ranked #1 of 3 Hotels in Richwood
A recent review
5 of 5 stars reviewed 2 weeks ago
Marine2064217 Nashville, Tennessee
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79 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my fourth stay at this hotel, and I am an Embassy Suites type guest. I am not an employee and not related to the owner or the manager, Ms. Billie Erb, so this review is not biased in any way. This is the cleanest and best managed express hotel that I have been in. Before retiring three years... More 

Was this review helpful? Yes
hiexpressrichwood, Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Wow, Thanks for the great review. We really strive to make sure every guest has a pleasant stay every time. We are only human and sometimes we fail but we're glad you stayed with us and that your enjoyed your stay. Hope to see you again soon. Have a great day! More 

Lake Mary, Florida
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Clean and comfortable. However, as I was suffering from a migraine I asked for a quiet room and even though the desk clerk said they had plenty of rooms, she put me on the 3rd floor over the entrance and facing I-75. Semis roared by all night. Also, the smoke detector was right over the head of my bed and... More 

Was this review helpful? Yes
hiexpressrichwood, Front Office Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello MimiC32746, Please accept my apologies for the inconvenience you experienced during your last visit. We hope you give us another chance to make things right. Have a wonderful day! More 

Onondaga, Michigan
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 12, 2014

Bed was comfortable, very clean room. Enjoyed our stay, but front desk not helpful. We first asked at the desk where we could get dinner other than fast food. The only suggestion was to drive back to Florence, KY for dinner. We finally found a nice Chinese restaurant nearby in our search for food (without backtracking). Upon returning to our... More 

Was this review helpful? Yes
hiexpressrichwood, Front Office Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello Nancy G, We're glad you chose to stay with the Holiday Inn Express in Richwood, KY and enjoyed your stay. We hope to see you again soon! More 

Chesapeake, Virginia
Top Contributor
243 reviews 243 reviews
39 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed October 30, 2014

With no decent rooms available in Lexington; I broadened the perimeter north of town for a reasonably-price room for one night only. Using the TripAdvisor App, we discovered this Holiday Inn Express right along I-71/75 for a very good price and booked it using the IHG App. The desk clerk was friendly and efficient and even had a listing of... More 

Was this review helpful? Yes
hiexpressrichwood, Front Office Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello WA2world, We're glad you found us via the IHG APP and even more glad that you enjoyed your stay at the Holiday Inn Express in Richwood, KY. We hope to see you again very soon. Have a wonderful day! More 

Owensboro, Kentucky
Top Contributor
57 reviews 57 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 25, 2014

Was in the area for a wedding. Will stay at this property again if ever in the area. The staff was friendly and the room was very clean. Good location for anything in the area. My room was quiet and comfortable. Had a concern that there was a college sports team staying when we were. The hotel allowed no issues... More 

Was this review helpful? Yes
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello 2010RAV, Thank you for staying with the Holiday Inn Express in Richwood, KY. It was certainly a pleasure having you stay with us! Hope to see you again very soon. Have a great day! More 

Texas
Top Contributor
60 reviews 60 reviews
60 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 23, 2014

This HIE, at the crossroads of I-71 and I-75 approaching Cincinnati, seemed to be a classic example of what the hotel chain aims to do: take care of folks who are tired from long driving or weary from work. In this case, that was obviously the case…so here’s the drill: Staff: Welcoming, helpful, and courteous. Room: Very large, well-appointed, quiet,... More 

Was this review helpful? Yes
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello TexasPadre, Thank you for staying with the Holiday Inn Express in Richwood, KY. Thank you so much for taking the time to write about your most recent stay. It is very much appreciated. We're glad you enjoyed your stay. Have a wonderful day! More 

Toronto, Canada
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 14, 2014

Last night of trip back from Florida to Toronto. Was looking for a nice hotel to end the trip and was very happy with the result. We had a room on the third floor, facing the Interstate. Traffic noise was minimal. Room was clean. Pool area was very nice; spa was hot and pool was very nice. Breakfast was the... More 

Was this review helpful? Yes
hiexpressrichwood, General Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello JohnnyB88, We're glad you chose to stay with us on your way back home and enjoyed your stay. We hope to see you again soon! More 

Fort Myers
Top Contributor
61 reviews 61 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 20, 2014

Stayed here two nights. Like most "inns" this could have been quieter. The free breakfast was the same as most. They did have wifi ports. But this one is clean . Has a pool and fitness center no better or worse than most.

Was this review helpful? Yes
hiexpressrichwood, Front Office Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello, Thank you very much for staying with the Holiday Inn Express in Richwood, KY. It was a pleasure having you stay with us. Hope to see you again see you soon. Have a wonderful day! More 

Myrtle Beach, South Carolina
Top Contributor
153 reviews 153 reviews
131 hotel reviews
161 helpful votes 161 helpful votes
3 of 5 stars Reviewed September 17, 2014

Actually, I would probably grade the property a little higher than average. Seemed clean and the room was comfortable. I also had a very noisy room with respect to the highway. It was no fault of the hotel that I was traveling late and took one of the few rooms left. Breakfast was fine. Usual HIX offerings which is all... More 

Was this review helpful? Yes
hiexpressrichwood, Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

HelloRt66tbird, Thank you for staying with the Holiday Inn Express in Richwood, Ky. We look forward to having you stay with us again. More 

Grand Bend
Top Contributor
116 reviews 116 reviews
33 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed September 7, 2014

We were returning from Tennessee to our Canadian home to assist our son's move. Although we had travelled some sixteen hours, we were looking forward to a peaceful night's sleep. The rooms were at a premium and although we attempted to select a room away from I-75, all were taken. When we asked the staff if the rooms located next... More 

Was this review helpful? Yes
hiexpressrichwood, Front Office Manager at Holiday Inn Express Hotel & Suites Richwood-Cincinnati South, responded to this review

Hello, Please accept my apologies for the highway noise. Unfortunately, some things we just can't control such as the highway traffic. We recommend making reservations to guarantee a specific section of the hotel. Hope you give us another chance. See you soon. Have a wonderful day. More 

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Additional Information about Holiday Inn Express Hotel & Suites Richwood-Cincinnati South

Address: 12928 Frogtown Connector Road, Richwood, KY 41094
Phone Number:
Location: United States > Kentucky > Richwood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Richwood-Cincinnati South 2.5*
Number of rooms: 76
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Holiday Inn Express Hotel And Suites Richwood-Cincinnati South

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