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The Phoenix Hotel Yogyakarta - MGallery Collection

Certificate of Excellence
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Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
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The Phoenix Hotel Yogyakarta - MGallery Collection
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The Phoenix Hotel Yogyakarta - MGallery Collection
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2,084 reviews from our community

Traveler rating
    1,266
    659
    125
    22
    12
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431
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Vietnamese first
  • Any
English first
  • All months
    (2084)
  • Mar-May only
    (483)
  • Jun-Aug only
    (579)
  • Sep-Nov only
    (546)
  • Dec-Feb only
    (476)
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Stroud, United Kingdom
Top Contributor
77 reviews 77 reviews
12 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed yesterday NEW

Simply a lovely experience spending time in this hotel, it was built in 1918 and has a lovely stylish colonial relaxed charm. The staff are really lovely and can't do enough to make your stay memorable. The restaurant is very good indeed and the ambience superb. We stayed for three nights for around £90, incredible value. Although we had intended... More 

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johor bahru
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

When I was reviewing this hotel in tripadvisor, it gave me the instant decision to book immediately because of the good comments / feedback and the exterior of the hotel that looks like colonial style. Indeed it was true! It has far exceeded than a normal 5 star hotel service that they provided. The people is nice and friendly, the... More 

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northwich
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On arrival at the hotel we found to our delight and for the first time ever, we were upgraded to a better room. We had only booked a heritage room (Booking.com £154 for 3 nights) so to be told we were in a deluxe overlooking the pool with a balcony was brilliant. The lad on the front desk, Bagus, was... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Mosgirlno2, Greetings from your Very good choice Hotel in Yogyakarta ! It's very nice to hear that you had an enriching experience throughout the period of your stay with us and that the service and facility has reached your expectations. Your review and recommendation for our hotel are very appreciated by all our Team. It will help the other... More 

Bakersfield, California
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 4 nights with my husband, and it was one of the best 4 night sleep we got. The hotel has a comforting, cozy, charming décor and atmosphere. Great location in the central of Jogja. Our king size room faced the swimming pool on the 2nd floor, and had a sizeable balcony. Everything was well-equipped. Comfortable mattress, clean... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Hilda_Jacob, Greetings from your very best hotel in Yogyakarta, We are very grateful to read your compliment about our hotel. We are happy to serve you and your husband and it satisfied both of you. Your wonderful experience while staying with us might be the great references for other travelers who already have planned to visit Yogyakarta. Thank you... More 

Bristol, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 6 days ago NEW

Yogyakarta is what the Lonely Planet describe as the "cultural heart of Java"...so it was quite a shock to discover that the only culture is one of backpackers, mopeds and dirty streets full of market stalls selling printed batik rubbish and locals attempting to westernise themselves in McDonalds and Donut joints! So if like us you are eager to go... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Samandfiona0809, Warmest greeting from your diamond in the rough. We are grateful for your comment and we thank you very much for giving details about our hotel, services and facilities. We are convinced that it will help people to understand our property. Thank you for your positive and enthusiastic review and we look forward to welcome you back for... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for 3 nights, it's nice hotel located in a good location, short travel to Sultan palace, Taman Sari and the famous Malioboro street. This is famous hotel there, everybody there knows, so you won't find any difficulties to explain the location to the taxi driver. The swimming pool is also nice. The food there is... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Porsche P, Warmest greetings from your famous hotel in Yogyakarta, We would like to say thank you for your time to write a review about our hotel. Your explanation about our location, what is in nearby our hotel and what is the best food that travelers might try will help others to know more about The Phoenix Hotel Yogyakarta.... More 

San Francisco, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Went to Jogjakarta for just two days, and stayed at the Phoenix Hotel. It's a small colonial gem that's been updated to modern standards, and which seamlessly blends European decor with Indonesian accents. Service was excellent. Our room faced the interior courtyard, and had a sizeable balcony. The room itself was standard size, with a decent-sized bathroom. Everything was well-equipped.... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear HCYN, Thank you for taking time to write this amazing review and sharing your great experience at your favorite hotel in Yogya. It has been a pleasure having you as our guest and your generous compliments for the hotel design and architecture, facilities and the breakfast are much appreciated. Thank you for recommending us to your friends and family.... More 

Bengaluru (Bangalore), India
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great property with a cool history in the middle of the city that's a short distance away from most places visitors to the city would want to visit. The service is also terrific -- right from pick-up at the airport to check-out, along with helpful tips from staff on how and what to do while in the... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Rajugyde, We are happy to hear that you really enjoyed your stay with us. Your compliments regarding the helpfulness and attentiveness of our staff are greatly appreciated. Our strategic location is one of our main strength especially within the business area also tourist destination and we are glad that you feel the same. It is our objective to meet... More 

Contributor
17 reviews 17 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

If a hotel could be described that is perfectly in sync with its city then this is the place. The history is matched by the service. Every experience I had with the staff was wonderful. The pool really is as amazing as the photos look. My room was perfect, and the bed and pillows allowed for a great sleep. The... More 

Was this review helpful? Yes 1
Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear LoveToTravel-AU, Many Many Thanks for such fantastic feedback. On behalf of the team, please accept our sincerest thanks for sharing your experience on Tripadvisor. The team here are so proud of the facilities and services we are able to provide our guests and it is always great to see that these are appreciated It is such a delight to... More 

UK
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms large, comfortable bedding and generally well -equiped. Fresh fruit and water provided and a sweetie jar topped up daily! Breakfast has a good choice of international and local dishes; dinner was enjoyable with a good menu choice and it was nice to be able to eat outside or semi-outside. Prices reasonable for the standard of hotel but 21% is... More 

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Ferry I, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Lyndam, Many thanks for your fantastic review and for taking the time to express your enthusiasm regarding your most recent visit. Our team is committed to striving to exceed your expectations and we are happy to hear our efforts have been well received. We are delighted to have had the pleasure of making your stay as enjoyable as possible.... More 

Hotel Review Summarization

What travelers say

  • Very good(30)
  • Swimming pool(21)
  • Breakfast buffet(11)
  • Colonial style(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,629 photos of this hotel

Traveler photos: See what travelers like you saw

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Room/suite (250)
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Hotel & grounds (293)
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Pool/beach area (136)
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Dining (206)
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Bathroom (61)
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View from room (61)
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Family/play areas (8)
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Business center/function rooms (7)
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1:38
Videos (2)
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Other (287)

Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (22)
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Amenities (20)
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Deluxe Legacy Superior Heritage Room (34)
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Legendary Suite (48)
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Phoenix Executive Room (51)
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Restaurants and Bars (67)
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The Hotel (43)

Management photos: Courtesy of the property manager

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Pool/beach area (2)
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Bathroom (1)
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Hotel & grounds (8)
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Business center/function rooms (1)
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Dining (6)
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Room/suite (6)
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Other (9)
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