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The Phoenix Hotel Yogyakarta - MGallery Collection

5.0 of 5 Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
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Certificate of Excellence 2014
The Phoenix Hotel Yogyakarta - MGallery Collection
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The Phoenix Hotel Yogyakarta - MGallery Collection
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1,846 reviews from our community

Traveler rating
    1,123
    578
    114
    20
    11
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382
779
167
117
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
    (1846)
  • Mar-May only
    (411)
  • Jun-Aug only
    (579)
  • Sep-Nov only
    (489)
  • Dec-Feb only
    (367)
All months
1 review
5 of 5 stars Reviewed 2 days ago NEW

Very classy, a typical renovated old colonial building. Nice touch everywhere you look, to the smallest details. The balcony view is the best, looking at the swimming pool right now. At night the best lightning to and from the swimming pool. Located in the Center of Yogyakarta, 10 minutes walk to Malioboro street. Love it.

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Roberto M, Warm greetings from your “Great Heritage Hotel” We are very glad you love our hotel and we are particularly thankful for your review and the time you took for it. I will share your review with all my colleagues and I am convinced that it will give them extra motivation to continue their efforts. We all hope... More

Jakarta, Indonesia
1 review
3 of 5 stars Reviewed 2 days ago NEW

Food n beverage are OK, but standard room is too small,atmosphere is good. Sport Facility ok, suitable for men who like sport n must work n have a little time to sport This is a good place to enjoy Javanese Food

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Windsor, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel has been beautifully restored with lovely rooms and a great courtyard dining/breakfast area. The breakfast itself provides amazing choice. The staff are really helpful and attentive. The hotel is located right in the centre of the city right by the main shopping and tourist area. The temples are on either side of Yogyakarta itself, so again the hotel... More

Was this review helpful? Yes 1
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear b k, Thank you so much for your review. We could not expect a better one. We are truly happy if we receive this kind of comments, because our main goal is our guests’ satisfaction. Your review will be shared with all our employees and I am convinced that it will give them extra motivation. We all hope to... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I really enjoyed my stay at the Phoenix Hotel. The swim I took in the pool was really my best memory of Jogja. The pool at night with the views of the balconies was just magical. Also after a long day of walk in the heat of the city, there is nothing better than a dip in this pool. Service... More

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Bertrand C, Thank you very much for sharing your impressions of our hotel and our city. We are very happy and proud to provide you with good memories. It is our first goal to make the people satisfied with our property and services in order to enjoy Memorable Moments with us. We hope to have the chance to welcome... More

kuala lumpur
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Now I've been in hotels and I've been in hotels but The Phoenix Hotel is superb. I came home wishing my room and bed were the same as the room I stayed in for 2 nights! The website is not much to look at - I thought the hotel was just trying to be a faux Dutch-Batavian mock-up of architecture... More

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Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear dinazaman, Thank you very much for your review of our hotel. We are very happy if you have been satisfied by our hotel and if you could even have been positively surprised by our hotel and its charm. We will be very happy to welcome you back and very proud to be the only hotel where you repeat your... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We very much enjoyed a 3 night stay in this beautiful old hotel with so much history, in the heart of the city. Service from all of the staff was excellent with special mention to our driver from whom we learnt so much about local life and custom. We look forward to returning.

Was this review helpful? Yes 1
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Jimmy S, Thank you very much for your very positive review of our hotel. It is a real pleasure for us to read your feedback and to see that we could achieve our main goal: your satisfaction. Your message will be forwarded to all our employees and our driver team in particular. I am convinced that it will give... More

Costa Mesa, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall, this is a beautiful hotel, nicely kept and modern for it's almost 100 year age. The staff is very friendly and helpful. However, I have concerns about sanitary issues which may happen at any hotel, I am only aware of it here because of personal experiences. One great thing was their Phoenix signature Iced tea...best tea I have ever... More

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear daytraveler111, Thank you very much for your review of our hotel. Your comments are taken very seriously and your concerns have been addressed to the related departments. We have already prepared additional trainings and we will monitor the situation very closely. We are sincerely sorry if we have spoiled your experience at our hotel and we try our best... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Phoenix is a beautiful colonial hotel with sprawling public areas full of history and character. The staff throughout the hotel were lovely and always ready to assist. Spacious, well appointed rooms some with balconies overlooking the lovely swimming pool. Outstanding buffet breakfast. Nothing to fault at this gorgeous hotel, a wonderful experience!

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Mikedf21, Thank you so much for this review of our hotel. We could not expect better comments! We are really happy to know that we could reach such a level of satisfaction, and it is a real encouragement for us to continue our efforts. We hope to have the chance to welcome you back soon. Very Warm Regards Thomas... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

good location and very nice place but food is ok. Maybe it would be a good idea to diversify the food, cooking also some international dishes. Indonesian food is good but after some days it can be too much for the tourists that are not used to to eat this kind of food. Good value for money over all.

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear electro D, Thank you very much for your review of your hotel and the time you took for it. Thank you for your advice and feed-back, it is very useful to us and will help us to serve our guests better in the future. We hope to have the chance to serve you again in a near future. Very... More

surrey, england
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights as part of our Indonesian tour. The style and layout is very easy on the eye from the small reception through to the lovely terrace area where meals are served. The outside pool is so tranquil you can hardly hear the busy traffic and it feels like another world. Try the early evening cocktails... More

Was this review helpful? Yes
Thomas_Evrard, General Manager at The Phoenix Hotel Yogyakarta - MGallery Collection, responded to this review

Dear Bigbertha_7 Firstly, we would like to thank you for staying with “Lovely friendly hotel and staff” and for taking your time writing us a review on TripAdvisor.com. We were excited to hear that you had a wonderful stay and that you are satisfied with your experience with us. We are looking forward to welcoming you back in your second... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(48)
  • Swimming pool(29)
  • Breakfast buffet(23)
  • Deluxe room(7)
  • Colonial style(7)

Additional Information about The Phoenix Hotel Yogyakarta - MGallery Collection

Address: Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
Phone Number:
Location: Indonesia > Java > Yogyakarta
Price Range (Based on Average Rates): $
Hotel Class:5 star — The Phoenix Hotel Yogyakarta - MGallery Collection 5*
Number of rooms: 144
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Also Known As:
Phoenix Hotel Yogyakarta
Yogyakarta Phoenix Hotel

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