We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 318 Jakarta hotels

The Ritz-Carlton Jakarta, Pacific Place

5.0 of 5 Hotel   |   Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Hotel website
Hotel packages
Hotel amenities
Special Offer
Up to $100 USD Credit
Save Saved
You added The Ritz-Carlton Jakarta, Pacific Place to your Saves list
The Ritz-Carlton Jakarta, Pacific Place
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
93%
Ranked #3 of 318 hotels in Jakarta
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Ian F Bandar Lampung, Indonesia
  • Overview
  • Reviews (149)
  • Photos (109)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (29)
  • More
Write a Review

149 people have reviewed this hotel

Traveler rating
    106
    34
    4
    2
    3
See reviews for
21
13
16
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
  • Any
English first
Bandar Lampung, Indonesia
2 reviews
4 of 5 stars Reviewed yesterday NEW

Classy and I had a nice view in my big room, big bed and quiet. Loved the restaurants.. Buffet .. good Indonesian foods...yummm. Not bad for a 5 star hotel, however I've stayed in better 5-star hotels in Indonesia. I love the spa, it's huge (!) and I like the gym equipment they have.

Was this review helpful? Yes
Top Contributor
691 reviews 691 reviews
155 hotel reviews
264 helpful votes 264 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here last week and really enjoyed the hotel overall. However, i was placed in the residential apartments, which offer two bedrooms, two baths, living room and kitchen. It was cavernous.....and a bit creepy when dark at night. I prefer one really nice room and bath....esp for a short stay of 3-4 nights. In talking with colleagues, it seems... More

Was this review helpful? Yes
Alexandria, VA
Top Contributor
130 reviews 130 reviews
36 hotel reviews
142 helpful votes 142 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The Ritz Carlton Pacific Place is unsurpassed in its quality and service. There is not a single thing I could possibly recommend to have improved the enjoyment of my stay, from the personalized check in to the staff welcoming me by name at breakfast and accommodating my vegetarianism at dinner. The staff takes pride in the service it provides, and... More

Was this review helpful? Yes
Canmore, Canada
Top Contributor
70 reviews 70 reviews
32 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The rooms on this floor are just what the doctor ordered if you are grinding it through SE Asia. Luxury with capital L - great service and excellent breakfast in the am. Location is perfect if doing business in this part of JAK.

Was this review helpful? Yes 1
Jakarta, Jakarta Raya, Indonesia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Whenever we need a quick getaway be it escaping from Jakarta flood disaster or during the absence of domestic helper we always prefer to stay at The Ritz-Carlton mostly ones at the Pacific Place. Always, in every single of our stay, we feel pampered and spoiled. The service is exceptional. Club Floor staffs, Ms. Gita and Ms. Dita are the... More

Was this review helpful? Yes
Newport Beach
Top Contributor
53 reviews 53 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a business hotel - but only the top floors - and given the number of doors and the attention to detail it is very much a Ritz Carlton and a business hotel. It is much smaller than its brother, the other big Ritz near by in Jakarta. Executive floor is amazing. The staff recognize you, and as a... More

Was this review helpful? Yes
Makassar, Indonesia
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Food and hotel service are awesome! Very big and luxury room! Very high speed internet access! Very good signal telecommunication reception! The drawback is valet service is not free. You have to pay IDR 50M each time you want to go out using your car. Compared with other luxury hotel I've ever stayed, they just have me paid valet once,... More

Was this review helpful? Yes
Trentham, Australia
1 review
5 of 5 stars Reviewed July 24, 2014

My partner was working in Jakarta and I tagged along – we recently stayed at this fantastic hotel for nearly a week. After a whole day flying, we were pretty worn out when we arrived. It was such a relief to be whisked up to the reception level, have our bags taken care of, and receive a warm and friendly... More

Was this review helpful? Yes
Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed in the two-bedroom executive residences. Property is located beside and is directly accessible to a huge mall - Pacific Place. Check-in was fuss free. We appreciated that the hotel extended to us early check in, despite nearly full occupancy. The apartment was spacious and well-appointed, with two bedrooms, separate living/dining area, two bathrooms, kitchen, and floor-to-ceiling windows. Bathroom... More

Was this review helpful? Yes 1
Manila, Philippines
Senior Contributor
48 reviews 48 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 17, 2014

The first time we use this hotel was December 2014 when we were relocated from Tashkent Uzbekistan to Jakarta.We had a lovely experience. It was home for us for the first 2 weeks before we moved to Pakubuwono Apartment. We were welcomed with a personalized greeting addressing you with family name. The room we had was clean,bedsheet was crisp and... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Ritz-Carlton Jakarta, Pacific Place, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Ritz-Carlton Jakarta, Pacific Place? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Jakarta, Pacific Place

Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Pacific Place 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Priceline, Hotels.com, Orbitz, Marriott, Travelocity, Tingo, BookingOdigeoWL, Otel and Venere so you can book your The Ritz-Carlton Jakarta, Pacific Place reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Pacific Place Hotel Jakarta
Ritz-Carlton Jakarta
Ritz Jakarta
Jakarta Ritz-Carlton

109 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (82)
Viewed
Room/suite (28)
Viewed
Bathroom (15)
Viewed
Dining (3)
Viewed
View from room (7)
Viewed
Hotel & grounds (12)
Viewed
Pool/beach area (2)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (12)
Viewed
Dining (2)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Jakarta with
any amenities

Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Spa Hotel in Jakarta #3 Luxury Hotel in Jakarta #4 Family Hotel in Jakarta #8 Business Hotel in Jakarta #18 Romantic Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Arrive in high style in the heart of Jakarta's most sought-after commercial district. The Ritz-Carlton Jakarta, Pacific Place hotel links you to the city's Stock Exchange, upscale shopping and most prominent business addresses. Divinely designed in an elegant structure and perfectly detailed interior, The Ritz-Carlton Jakarta, Pacific Place features 62 rooms which include 20 Superior Grand Club Rooms, 23 Deluxe Grand Club Rooms, 8 Executive Grand Club Rooms, 7 Mayfair Club Suites, 2 Mayfair Club Spa Suites, 1 The Ritz-Carlton Suite and 1 Presidential Suite. The largest suites in the city Access to luxury shopping, dining, offices and entertainment A 44,000-square-foot ballroom ideal for weddings and other social events Dedicated concierge service with complimentary food and beverage presentations throughout the day in the Club Level for all guests Complimentary wired and wireless internet All rooms at our Pacific Place hotel in Jakarta are generously sized and equipped with a 46-inch flat-screen LCD TV, complimentary wired and wireless internet, laptop-size safe deposit box, floor-to-ceiling windows, spacious walk-in closet, a flat-screen TV in each bathroom, separate bathtub and shower with Asprey amenities. ... more   less 
Number of rooms
62

Questions & Answers

Questions? Get answers from The Ritz-Carlton Jakarta, Pacific Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer