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Marriott Executive Apartments - The Mayflower Jakarta

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Jalan Jenderal Sudirman Kav 76 - 78, Jakarta 12910, Indonesia
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1 room 1 guest
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Marriott Executive Apartments - The Mayflower Jakarta
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101 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
  • All months
    (101)
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    (27)
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    (29)
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Singapore
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed in this apartments numerous times and i dare say >5. The only reason i did it was because of jakarata's traffic and its proximity to office. There are no amenities in the area other than a local small minimart at the lobby and 3 restaurants shared in the Indofood office tower. Getting a taxi is a pain as the... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room itself is good. The gym and pool are good. The location is adequate. At night, the location is poor - it's on a stretch of road that is completely dead at night - just a mini-mart in the same building that shuts around 7, a pizza restaurant and the hotel bar is the breakfast room, and is exactly... More 

Was this review helpful? Yes 1
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, Greetings from Marriott Executive Apartments The Mayflower Jakarta, Firstly let me thank you for your value comments and we truly appreciate your feedback. On behalf of the hotel, please accept my apology for the inconvenience caused in regards of the service received. Let me assure you that what you experienced is not the standard that we provide to... More 

Lausanne, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My company rents an apartment for me at this place. When I first came, it looked ok, so I agreed to take it. The problems started after - with everything else. Staff is unprofessional, inattentive, appliances - like cooler, air conditioning are not working, awful smell at times, dirty napkins at breakfast, dirty bed linens, also they have started to... More 

Was this review helpful? Yes 1
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, Firstly, I would like to extend our most sincere apology for the inconvenience caused in regards of the service received. Let me assure you that what you experienced is not the standard that we provide to all our valuable guests. It is our philosophy to provide the highest possible standards of service to our guests and continued monitoring... More 

Jakarta, Indonesia
Level Contributor
81 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed July 14, 2015

I was there on the weekend of July 2015 ... i arrived at the hotel around 6 pm ... the reception is good.. less than 10 minutes to check in... the 2 bedroom is quite big .. the master bedroom is nice and the second bed room is nice also ... the first problem is the water drainage from the... More 

Was this review helpful? Yes 1
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, Many thanks for taking the time to complete a review on TripAdvisor following your stay at Marriott Executive Apartments The Mayflower, Jakarta. It is our pleasure to hear from our loyal guests thus your comments about our room and breakfast menu are noted, appreciated and are most helpful. Our aim at all times to continuously providing a service... More 

Surabaya, Indonesia
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed July 13, 2015

I stayed at this apartment from May 21st 2014 to May 24th 2015. I can't count how many times I have stayed at this apartment. My family always choose this apartment because the price is reasonable and we are happy with the big space that they are offering. Though I have to admit that the room will need renovation soon... More 

Was this review helpful? Yes
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Madam, Many thanks for taking the time to complete a review on TripAdvisor following your stay at Marriott Executive Apartments The Mayflower, Jakarta. It is especially great to hear from our repeat and loyal guests thus your comments about our room and breakfast menu are noted, appreciated and are most helpful. Our aim at all times to continuously providing... More 

Mumbai (Bombay), India
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed July 2, 2015

The hotel is located near the city center with close distances to malls. Big and nice apartments with kitchen facility. But do make a note that they have no microwave ovens, so if you carry food becomes difficult to heat it. Staff was helpful but did not have much knowledge on shopping tips. Mall Taman Anggrek is around 25 minutes... More 

Was this review helpful? Yes
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Madam, First and foremost, thank you for staying with us and taking the time to write a review following your recent visit to Marriott Executive Apartments, The Mayflower Jakarta. Your comments are noted, appreciated and are most helpful. Our effort shall always be to continue to improve and enhance guest experiences. Once again thank you for your valuable feedback... More 

Kuala Lumpur, Malaysia
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 1, 2015

This place is great if you are planning to stay at least a few weeks in Jakarta bringing along your family. Facilities in the room include a kitchen, living room and even a washmachine+built in dryer - a major plus on you have lots of laundry to do on the weekends. Location-wise it is pretty decent, along Jalan Sudirman it... More 

Was this review helpful? Yes
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, What can we say apart from “Thank you”. Your comments about our location, facilities and staffs are noted, appreciated and are most helpful. Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always be your second home. We look forward to exceeding your expectations next... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 20, 2015 via mobile

I checked into this service apartment with my family. The stuff 10 on 10 unbelievely nice behaviour. Nice breakfast. Front desk, room service warm and welcoming. ATM and hotel was near. Taxi easy available.

Was this review helpful? Yes 1
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, Thank you for sharing your valuable feedback of services at our hotel. Be assured that the feedbacks you have given assist us to continually monitor and improve both our product and service. We will also share your impression with our staff as an additional motivation to continue their commitment and dedication to excellence. We appreciate your time and... More 

Singapore, Singapore
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 18, 2015

The hotel is located conveniently at the city center, but you must be careful with the 3-in-1 rules if you drive. Pluses Being a service apartment, the room is huge, well-equiped and well-maintained. The wifi connection is good and strong in the room. The staff is helpful. Minuses The swimming pools are a very basic (a lap-pool and a children... More 

Was this review helpful? Yes
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Sir, Thank you so much for your kind and generous review especially our room. Your comments are noted, appreciated and are most helpful. Your generous words will be warmly received by our team at Marriott Executive Apartments The Mayflower, Jakarta. We look forward to welcoming you back to our hotel soon. Kindest regards Amit Sakhrani General Manager More 

United States
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 10, 2015

I stayed for more than three (3) months at this lovely American hotel (serviced apt) in downtown Jakarta. The hotel is in Indofood tower. The modern room is well appointed and impressive. There are full kitchen, fridge, spacious living room, two wide screen TV, and a walk in closet. The floor of the living room is marble. The bathroom is... More 

Was this review helpful? Yes
Amit S, General Manager at Marriott Executive Apartments - The Mayflower Jakarta, responded to this review

Dear Mr. Herbi, What can we say apart from “Thank you”. Your comments about our service, facilities and staffs are noted, appreciated and are most helpful. Assuring you that the team here intends to keep it that way and improve further on a daily basis and it will always be your second home. We look forward to exceeding your expectations... More 

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