We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Somerset Grand Citra

3.5 of 5 Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Somerset Grand Citra
Professional photos View all
Browse nearby
Somerset Grand Citra
Write a Review

62 reviews from our community

Traveler rating
    8
    19
    18
    8
    9
See reviews for
21
2
2
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (62)
  • Mar-May only
    (15)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (22)
All months
Chennai (Madras), India
1 review
1 of 5 stars Reviewed 2 weeks ago

Positives - Convenient Location. In business area. Good restaurants around. Negatives -Extremely Dated - Appliances, furniture, etc. is all old. Furniture (chairs, carpets & drapes) all have stains on them. My closet doors do not open properly (they have a magnet hinge, and I need to manually undo the hinge on the bottom in order to open my left closet... More 

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Booked this property thinking it was a hotel. The check in was a bit slow and receptionist was average. Stayed two nights 4 and 5 February and was checked in a single bedroom unit on the third floor and the toilet was smelly and had no shower facility. The bed linens were really old in fact the pillow covers were... More 

Was this review helpful? Yes
Singapore
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 25, 2014

I've spent 4 nights at the Somerset Grand Citra serviced apartment. As I'm travelling in a family of 4, we have gotten ourselves the 3-bedroom deluxe apartment, that comes with 3 bedrooms, a living room, dining hall and a kitchen with balcony. Overall, the apartment was old and dusty. The size of the rooms are the same, only that the... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2014 via mobile

stayed here for 3 nites. It is a serviced apartment rather than hotel. one bedroom unit was huge with kitchen and dining room. slightly old but perfect if you looking for something quiet. very comfortable bed. pool was big though more for kids as only 1.2m deep. big mall within 5 mins distance with lots of food options. convenient location.... More 

Was this review helpful? Yes 2
Bogota, Colombia
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 22, 2014 via mobile

The hotel is old but is good, huge apartments with all that is needed, people are kind, pool area is perfect and breakfast is good, prices are reasonable and the mall next to it makes it perfect, free really good wifi, well cleaned, environement friendly recommended!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 25, 2014

I already reserved for 13 days from 27 july to 9 august... I wish to find this hotel as I hope . since I will be with family . am looking for good service and suitable apartments. if I found a problem and no body solve it...then I will leave the place and refund my money. Turki Abdulaziz

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 30, 2014

We have stayed in a few Ascott properties before, and as always we are happy with the services provided by its properties, which include the Somerset Grand Citra. Although the apartment is a bit old, it is very clean. The apartment we had, 3 bedrooms, is very spacious. One of the front desk staff was very helpful. If not mistaken... More 

Was this review helpful? Yes
Karachi, Pakistan
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 28, 2014

Location wise it's good with malls on walking distance as far as the hotel is concerned I have nothing nice to stay only that the food for room service is good if they attend your call!! The apartment is big as we had two bedroom but the decor is of ancient times, showers accessory was really bad and lastly very... More 

Was this review helpful? Yes 1
ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Sir/Mdm, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there... More 

Cambridge, ON
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed March 6, 2014

A colleague of mine and I stayed here this week for business. The property as advertised seemed absolutely perfect for our needs and the pictures on their website were very accurate and descriptive of the place...but.... It was pretty rundown and my suite was quite dirty. Curtains and rugs had stains all over them and a lot of mildew in... More 

Was this review helpful? Yes
ROY L, Manager at Somerset Grand Citra, responded to this review

Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there is no... More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2014

I stayed here for two nights about 3 weeks ago. This service apartment was a good value for money. I stayed on 3 BR apartment, it was very spacious, clean, and comfortable. The location was good, next to a shopping mall. The breakfast menu on the restaurant was very limited and tasted not so good. Overall, it was a nice... More 

Was this review helpful? Yes
ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Marshadhianti, Thank you for taking the time to share your stay experience at Somerset Grand Citra, Jakarta. I would like to take the opportunity to thank you for repeatedly selecting us as your preferred accommodation choice for your vacation. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Somerset Grand Citra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Grand Citra

Address: Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Somerset Grand Citra 3.5*
Number of rooms: 163
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Orbitz, Despegar.com, Priceline, Asiatravel.com Holdings, Travelocity, HotelTravel.com, Odigeo and Tingo so you can book your Somerset Grand Citra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta
Hotel Style:
#65 Spa Hotel in Jakarta

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (9)
Viewed
View from room (2)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Room/suite (1)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay