I know well Somerset chain and I'm very surprise that this Hotel is called Somerset as well...it has nothing to do with Somerset quality and reputation... Room (mine was 1927) needs a total renovation, sofa has several cigarettes holes (in a non smoking room!!), carpets are very stinky, room indeed is stinky, bathroom is old and dirty, aircon is noisy... More

I had recently been on a business visit for around 3 weeks and stayed at Somerset Grand Citra Jakarta. Some experiences to share: - The first day I had mosquitoes in my room and it was hard to sleep. - The kitchen has foul odour which the housekeeping did not care to fix. They just gave me some freshners. -... More

An excellent place to stay. I am staying there since 20th February, the staff are very friendly, Spacious and neat apartments. We have facilities like - Fridge, Television in 2 rooms, Washing machine, a kitcheneete, Internet connection. Carrefour supermarket is just opposite to the Building (though 2 huge constructions are going on along side). There is a mini market inside... More

Unfortunatly i had to say in Somerset Grant citra Jakarta for a month, and i would not recomend this hotel to any one because of the following reasons: 1, Very niosy at night, you can not sleep, duc to huge construction at the back and bridge construction on the other side, so both side of the hotle are very niocy.... More

Absolutely great staff, they even came to repair the internet connection at 10.30pm! We stayed here in Jan 2012 f 6 nights,the building is not new, some chairs/sofas a bit worn out but in overall rating our appartement was absolutely great, complete separate kitchen with big fridge and freezer, washing machine, strong hot shower, big flatscreen TV. The gym is... More

Having been a regular ascot/somerset residence i was lured by the 'stay 2 nites get one free offer.' I should have smelt a rat when i was asked for the first time to pay for the room at check-in, as it was too late to cancel my reservation when there was piling going on next door making it impossible to... More

I stayed in a two-bedroom deluxe apartment in September 2011 for eight nights. I was initially apprehensive due to the negative reviews that I read here. I am glad to say that my experience was very different to the negative reviews, and that this would be my hotel of choice when I return to Jakarta. The apartment was very big... More

When I came to Jakarta with my family in July-August 2009, I already stayed a few times, each several days, at Somerset Grand Citra. Each of our stay, especially upon check-in, I always had several problems each apartment as well as in the breakfast room. In July this year, I came to Jakarta again and stayed twice at Somerset Grand... More

This is my second time staying here. I was shockingly disappointed. The room they gave us was old. Rooms were gloomy with few fused light bulbs, air-conditioning in the living room was blowing normal warm air, kitchen appliances does not work and etc. Breakfast is also a mad rush. So many guests and hardly enough food for all and replenishment... More