We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 318 Jakarta hotels

Somerset Grand Citra

3.5 of 5 Hotel   |   Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
Hotel amenities
Save Saved
You added Somerset Grand Citra to your Saves list
Somerset Grand Citra
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
42%
Ranked #191 of 318 Hotels in Jakarta
A recent review
3 of 5 stars Reviewed July 25, 2014
261turkis
Write a Review

54 reviews from our community

Traveler rating
    8
    15
    15
    8
    8
See reviews for
19
1
2
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Japanese first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
3 of 5 stars Reviewed July 25, 2014

I already reserved for 13 days from 27 july to 9 august... I wish to find this hotel as I hope . since I will be with family . am looking for good service and suitable apartments. if I found a problem and no body solve it...then I will leave the place and refund my money. Turki Abdulaziz

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 30, 2014

We have stayed in a few Ascott properties before, and as always we are happy with the services provided by its properties, which include the Somerset Grand Citra. Although the apartment is a bit old, it is very clean. The apartment we had, 3 bedrooms, is very spacious. One of the front desk staff was very helpful. If not mistaken... More

Was this review helpful? Yes
Karachi, Pakistan
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 28, 2014

Location wise it's good with malls on walking distance as far as the hotel is concerned I have nothing nice to stay only that the food for room service is good if they attend your call!! The apartment is big as we had two bedroom but the decor is of ancient times, showers accessory was really bad and lastly very... More

Was this review helpful? Yes 1
ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Sir/Mdm, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there... More

Cambridge, ON
Contributor
16 reviews 16 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed March 6, 2014

A colleague of mine and I stayed here this week for business. The property as advertised seemed absolutely perfect for our needs and the pictures on their website were very accurate and descriptive of the place...but.... It was pretty rundown and my suite was quite dirty. Curtains and rugs had stains all over them and a lot of mildew in... More

Was this review helpful? Yes
ROY L, Manager at Somerset Grand Citra, responded to this review

Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there is no... More

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 22, 2014

I stayed here for two nights about 3 weeks ago. This service apartment was a good value for money. I stayed on 3 BR apartment, it was very spacious, clean, and comfortable. The location was good, next to a shopping mall. The breakfast menu on the restaurant was very limited and tasted not so good. Overall, it was a nice... More

Was this review helpful? Yes
ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Marshadhianti, Thank you for taking the time to share your stay experience at Somerset Grand Citra, Jakarta. I would like to take the opportunity to thank you for repeatedly selecting us as your preferred accommodation choice for your vacation. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to... More

Shanghai, China
Top Contributor
51 reviews 51 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed January 18, 2014

Checked in to the hotel as it was close to our conference venue. the hotel consists only of apartments and I was upgraded to a 2 bedroom apartment. the rooms are very dated and in a state of neglect. Everything looks old and falling apart. Their is no 24 hour room service and the breakfast buffet options are limited. The... More

Was this review helpful? Yes 1
Rome, Italy
Contributor
15 reviews 15 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 8, 2014

I stayed at the Somerset for six weeks towards the end of 2013. After some thirty years of travelling, the Somerset takes it's rightful place as one of my top ten places to avoid at all costs. The first apartment I was allocated stunk of what I assume was human effluent, every time some one in a near by apartment... More

Was this review helpful? Yes
bangkok
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 8, 2013

This service apartment was good value for money. We stayed big room with 2 bed rooms , one living room and kitchen room. All bed rooms and living room were good and comfortably. In Room dining services was good food and not expensive. Great location can easy access to center city of Jakarta. Breakfast was okay. Gym very good. Spa... More

Was this review helpful? Yes
Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 5, 2013

Been here twice, and both stay was with my family. We had the apartment with 3 rooms. It was spacious for 6 of us to stay in. I bought this place via booking.com and was fairly reasonable. Staff was very accommodative as we had few minor problems during our stay and was solved instantly. Food for room service was delicious... More

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 1, 2013

Stayed in a one bedroom apartment on the 17th floor for 2 nights. Apartment is large and fully equipped with full kitchen, washing machine, flat screen TV in lounge and old style TV in the bedroom. Good view out the windows. A good but limited range breakfast is provided in the coffeehouse from early morning making a good start to... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Somerset Grand Citra, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Somerset Grand Citra? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Somerset Grand Citra

Address: Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Somerset Grand Citra 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Agoda, Travelocity, Hotels.com, Tingo, Orbitz, Hotel.de, Venere and Otel so you can book your Somerset Grand Citra reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta

44 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (41)
Viewed
View from room (2)
Viewed
Room/suite (8)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Pool/beach area (2)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (1)
Viewed
Other (22)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Jakarta with
any amenities