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Somerset Grand Citra

3.5 of 5 Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
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Somerset Grand Citra
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Somerset Grand Citra
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57 reviews from our community

Traveler rating
    8
    18
    15
    8
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014 via mobile

stayed here for 3 nites. It is a serviced apartment rather than hotel. one bedroom unit was huge with kitchen and dining room. slightly old but perfect if you looking for something quiet. very comfortable bed. pool was big though more for kids as only 1.2m deep. big mall within 5 mins distance with lots of food options. convenient location.... More 

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Bogota, Colombia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 22, 2014 via mobile

The hotel is old but is good, huge apartments with all that is needed, people are kind, pool area is perfect and breakfast is good, prices are reasonable and the mall next to it makes it perfect, free really good wifi, well cleaned, environement friendly recommended!

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1 review
3 of 5 stars Reviewed July 25, 2014

I already reserved for 13 days from 27 july to 9 august... I wish to find this hotel as I hope . since I will be with family . am looking for good service and suitable apartments. if I found a problem and no body solve it...then I will leave the place and refund my money. Turki Abdulaziz

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Kuala Lumpur, Malaysia
Contributor
14 reviews 14 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 30, 2014

We have stayed in a few Ascott properties before, and as always we are happy with the services provided by its properties, which include the Somerset Grand Citra. Although the apartment is a bit old, it is very clean. The apartment we had, 3 bedrooms, is very spacious. One of the front desk staff was very helpful. If not mistaken... More 

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Karachi, Pakistan
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed June 28, 2014

Location wise it's good with malls on walking distance as far as the hotel is concerned I have nothing nice to stay only that the food for room service is good if they attend your call!! The apartment is big as we had two bedroom but the decor is of ancient times, showers accessory was really bad and lastly very... More 

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ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Sir/Mdm, Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there... More 

Cambridge, ON
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 6, 2014

A colleague of mine and I stayed here this week for business. The property as advertised seemed absolutely perfect for our needs and the pictures on their website were very accurate and descriptive of the place...but.... It was pretty rundown and my suite was quite dirty. Curtains and rugs had stains all over them and a lot of mildew in... More 

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ROY L, Manager at Somerset Grand Citra, responded to this review

Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. Unfortunately, there is no... More 

Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2014

I stayed here for two nights about 3 weeks ago. This service apartment was a good value for money. I stayed on 3 BR apartment, it was very spacious, clean, and comfortable. The location was good, next to a shopping mall. The breakfast menu on the restaurant was very limited and tasted not so good. Overall, it was a nice... More 

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ROY L, Manager at Somerset Grand Citra, responded to this review

Dear Marshadhianti, Thank you for taking the time to share your stay experience at Somerset Grand Citra, Jakarta. I would like to take the opportunity to thank you for repeatedly selecting us as your preferred accommodation choice for your vacation. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to... More 

Shanghai, China
Top Contributor
51 reviews 51 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed January 18, 2014

Checked in to the hotel as it was close to our conference venue. the hotel consists only of apartments and I was upgraded to a 2 bedroom apartment. the rooms are very dated and in a state of neglect. Everything looks old and falling apart. Their is no 24 hour room service and the breakfast buffet options are limited. The... More 

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Rome, Italy
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 8, 2014

I stayed at the Somerset for six weeks towards the end of 2013. After some thirty years of travelling, the Somerset takes it's rightful place as one of my top ten places to avoid at all costs. The first apartment I was allocated stunk of what I assume was human effluent, every time some one in a near by apartment... More 

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bangkok
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 8, 2013

This service apartment was good value for money. We stayed big room with 2 bed rooms , one living room and kitchen room. All bed rooms and living room were good and comfortably. In Room dining services was good food and not expensive. Great location can easy access to center city of Jakarta. Breakfast was okay. Gym very good. Spa... More 

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Additional Information about Somerset Grand Citra

Address: Jalan Prof Dr. Satrio Kav. 1 | Kuningan, Jakarta 12940, Indonesia
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Somerset Grand Citra 3.5*
Number of rooms: 163
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Also Known As:
Somerset Grand Citra Hotel Jakarta
Somerset Grand Citra Jakarta
Hotel Style:
#60 Spa Hotel in Jakarta

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