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Arion Swiss-Belhotel Kemang Jakarta

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Jl. Kemang Raya No.7 | Jakarta Selatan, Jakarta 12730, Indonesia
Arion Swiss-Belhotel Kemang Jakarta
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Ranked #96 of 344 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 2 weeks ago
eddy11_11 Bandung - Indonesia
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109 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bandung - Indonesia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Enjoyed my stay in this hotel. Right from the front desk staff to the waitress and housekeeping staff are all friendly. Any staff member you meet along your way will pause and greet you. You can ask them anything you want about the city and they will give you recommendations or well informed answers. The rooms are well furnished and... More 

Was this review helpful? Yes 1
Jakarta, Indonesia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have been staying for several times and enjoying the facilities there, especially I like the JK7 Bar & Club also the meeting room which could accommodate our needs so far. Definitely if I come again to Jakarta, I surely stay there !

Was this review helpful? Yes 1
Jakarta, Indonesia
Contributor
11 reviews 11 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

conveniently located in an exclusive and prestigious Kemang area, It is surrounded by a shopping mall, restaurant, entertainment, they have a comfort room with a friendly staff and nice dsign, like lobby and uniqly structure, The room was spacious and comfortable and a good temperature. We made use of the leisure facilities which were very nice, Will definitely return and... More 

Was this review helpful? Yes 1
Cairo
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The Hotel is not up to the standard at all, it should be stated as 2 stars not more. there is a very bad smell in the hotel. not like was described in the hotel site. not very near shopping malls as told.

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed February 15, 2015

This is a decent middle-class hotel with great location right in the center of Kemang. The staff is super friendly, the breakfast buffet is quite good, rooms and amenities (especially the gym) could use a little bit of upgrading. If you are not a big fan of sleeping with air-condition on, it was annoying that the system could not be... More 

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Juergen, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain... More 

Jakarta, Indonesia
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 21, 2014

stayed her for a weekend. love the location. it is superb. right in the center of Kemang. easy access to the hippest place there. though it is an old hotel, but it's got that homey feeling. well, at least for me. the lobby is not too spacious but quite alright. staffs are polite and helpful. room is clean, good aircon,... More 

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Aya, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that... More 

Fremantle, Australia
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 18, 2014

Good foyer, very nice breakfast buffet..busy hotel..standard room quite basic, but tidy ensuite with shower/bath..rooms starting to age a little bit..Near to some good restaurants and Murphys Irish Pub is only 150m from entrance...Overall good experienceI have read reviews that the rooms smell of smoke..I am a smoker that never smokes in hotel rooms, and I couldnt smell anything..in fact... More 

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each... More 

Senior Contributor
29 reviews 29 reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 27, 2014

It's been already some years since we have chosen this hotel as our base for all of our visits to all the family of my wife here in Jakarta, the location is very convenient especially when you arrive at the airport and of course to go around in the center of Jakarta. Arion Swiss Kemang is surrounded by dozens of... More 

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Ferdi, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain... More 

A TripAdvisor Member
3 of 5 stars Reviewed October 17, 2014

When i've got a business meeting n stay for a night in arion swiss bel, there some part that bother me: 1.the glass in the meeting room are not changed the whole day...as u know maybe there are different people seated there.maybe put a mineral water refill in back of meeting would be helpful. 2.the servant in meeting room.just wandering... More 

Was this review helpful? Yes 1
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. I have addressed the matter to our Food & Beverage Manager to make sure that this would not happen again... More 

Contributor
12 reviews 12 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 7, 2014

Biggest problem was that the rooms smell like smoke. We upgraded to a junior suite for more than double the money and still smelled like cigarettes in the non-smoking section. If you don't smoke, don't stay here. If you don't mind the smell, everything else was pretty good for the price point. Service was mostly good. Food, pretty good. Spa... More 

Was this review helpful? Yes 1
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had. I am concern regarding your comment with non smoking rooms also noise during contraction, currently we are doing renovations at lobby area & restaurant for better service and guest... More 

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