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All 322 Jakarta hotels

Arion Swiss-Belhotel Kemang Jakarta

4.0 of 5 Hotel   |   Jl. Kemang Raya No.7 | Jakarta Selatan, Jakarta 12730, Indonesia
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Ranked #96 of 322 Hotels in Jakarta
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96 reviews from our community

Traveler rating
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    35
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    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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A TripAdvisor Member
3 of 5 stars Reviewed 5 days ago NEW

When i've got a business meeting n stay for a night in arion swiss bel, there some part that bother me: 1.the glass in the meeting room are not changed the whole day...as u know maybe there are different people seated there.maybe put a mineral water refill in back of meeting would be helpful. 2.the servant in meeting room.just wandering... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Biggest problem was that the rooms smell like smoke. We upgraded to a junior suite for more than double the money and still smelled like cigarettes in the non-smoking section. If you don't smoke, don't stay here. If you don't mind the smell, everything else was pretty good for the price point. Service was mostly good. Food, pretty good. Spa... More

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had. I am concern regarding your comment with non smoking rooms also noise during contraction, currently we are doing renovations at lobby area & restaurant for better service and guest... More

Waikoloa
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Great location and price. Nice pool and gym. But there are a couple things that we didn't like about it: - The ventilation was bad or none at all. We could smell cigarettes through the AC/vent in the non-smoking room/floor. - Mildew in the bathroom shower. - There was some loud constructions going until midnight. Had to call front desk... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. As to the comment you mentioned on our bathroom shower heads and AC ventilation, I have addressed the matter to... More

The Hague, The Netherlands
1 review
5 of 5 stars Reviewed 3 weeks ago

I had a most pleasant stay at the Swiss-Belhotel Kemang Jakarta! The facilities are splendid and the staff are extremely friendly and helpful. I stayed here twice and even had a fare reduction. Super!

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewer, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities, I will certainly share this good news with my team to make... More

Phnom Penh, Cambodia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 6, 2014

I spent several long stays (1 month or more each) during the last year for professional reasons in Jakarta, and my company booked me in Arion Swiss-Bel because it was convenient for my office location. I could not be more satisfied with the choice! Rooms are large and well equipped (nice bathroom!), the staff (from top to bottom positions) is... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Jean Marc, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously... More

Singapore
Top Contributor
152 reviews 152 reviews
92 hotel reviews
364 helpful votes 364 helpful votes
1 of 5 stars Reviewed September 2, 2014

I had a very disappointing stay at this hotel over the past weekend. While the hotel is located in a good spot in Kemang, clean and offers good facilities, the service rendered was the worst in an indonesian hotel I have seen. Made 6 calls for a hairdryer and an adaptor to be delivered to my room over 1hr 30mins... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Chan, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. I have addressed the matter to our Executive Housekeeper to make sure that this would not happen again in... More

Senior Contributor
23 reviews 23 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 1, 2014

This hotel is situated in the heart of kemang area. Very well located near to culinary center or any other entertainment. Room was spacious, breakfast was good and the staffs are very helpful. A very nice hospitality shown in this hotel. A recommended hotel in kemang though a little bit hard to reach concerning to traffic in this area

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Andriyanto, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain... More

Pattaya, Thailand
Top Contributor
62 reviews 62 reviews
16 hotel reviews
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed August 15, 2014

staying here for the first time. seems like a nice place in good location, bit completely isolated in traffic hours. it took me almost 3hours to get there from the airport. make sure you arrive not in a high traffic hours. only bad thing is that hotel have no 'do not disturb' door sign and every morning staff ring the... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Pixel, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had with our laundry staff. It’s takes only 45 minutes from Airport to our hotel in normal time. We have smoking room on 5th floor and non smoking room... More

Los Angeles, California
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 8, 2014

This hotel is an acceptable option in Kemang with friendly staff but is not terribly well maintained and does not have a good breakfast buffet. It's only worth it if you really need to stay in the Kemang area.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Darin, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for your valuable comment. I am concern regarding your comment to our breakfast buffet. We thank you for all the suggestions given and your feedback was shared with our team. Once again, we thank you for your stay and comment . We’re looking forward to welcoming... More

Bandung, Indonesia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stay there for 2 nights in business trip. The food is below the average, the variety for breakfast is quite minimal. But the room is awesome, and the staff is quite nice. And the location is great, not far from the hotel, you can find a lot of great restaurant.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Anggia, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for your valuable comment. I am concern regarding your comment to our food taste & presentation. We thank you for all the suggestions given. Meanwhile, it's always a pleasure that one of our guest have enjoyed our service & facilities. Once again, we thank you for... More

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Additional Information about Arion Swiss-Belhotel Kemang Jakarta

Address: Jl. Kemang Raya No.7 | Jakarta Selatan, Jakarta 12730, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arion Swiss-Belhotel Kemang Jakarta 4*
Number of rooms: 94
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Also Known As:
Arion Swiss-Belhotel Kemang Jakarta Hotel Jakarta

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