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Arion Swiss-Belhotel Kemang Jakarta

Jl. Kemang Raya no. 7, Jakarta 12730, Indonesia
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1 room 1 adult
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Arion Swiss-Belhotel Kemang Jakarta
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145 Reviews from our TripAdvisor Community

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Yogyakarta, Indonesia
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you're looking for a good place to stay outside CBD of Jakarta, Kemang is good choice. It's close to CBD, offers options of restaurants, bar and cafe, and good neighborhood. An important thing about this hotel is its location which is easy to find, walking distance to attractions and offers options to get rid of traffic jam. I experience... More 

Helpful?
Thank kristupa
GMSBAK, Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Kristupa, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

2 days meeting at this hotel were so so, very poor internet connection at Opal Room, only one toilet available at respective floor, standard food and snacks, and at the last day, I found the waiter just back and forth to change the afternoon's break snacks, I have no idea why but they just changed the snacks while the type... More 

Helpful?
Thank Delfi A
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewers, Warmest Greeting from Arion Swiss-Belhotel Kemang Jakarta. First of all we would like to thank you for your continuous support towards Arion Swiss-Belhotel Kemang, Jakarta. We would like to convey our sincere apologize for the inconvenience during your event with us. Referring to your comment, we have taken necessary action for all departments concerned to fix the problem... More 

Travelers are raving about these Jakarta hotels

windsor
Level Contributor
79 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed December 30, 2015

I travelled to Jakarta, to tour right across Java to Bali. I chose this hotel because it offered a brilliant deal/ the rooms are large, clean and well appointed. There is a small supermarket opposite, to buy drinks and snacks. the breakfast buffet is also excellent with both western and indonesian foods available, If you want to get into the... More 

Helpful?
Thank jeffrey57
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewers, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each... More 

Jakarta, Indonesia
Level Contributor
6 reviews
2 of 5 stars Reviewed December 29, 2015

Came here for christmas celebration. Seems good at the first time, i reserved junior suite and it's already full book when i came, i got the only one left junior suite in the fifth floor. For junior suite is not big enough and have no view at all only some big walls surround the view. The bed is large, 2... More 

Helpful?
Thank Blues777
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewers, Warmest Greeting from Arion Swiss-Belhotel Kemang Jakarta. First of all we would like to thank you for your continuous support towards Arion Swiss-Belhotel Kemang, Jakarta. We would like to convey our sincere apologize for the inconvenience during your stay with us. Referring to your comment, we have taken necessary action for all departments concerned to fix the problem... More 

Sydney, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 19, 2015 via mobile

One of the best hotels in the area and the prices acceptable i. I really enjoyed my staying in this hotel. Great location in the middle of everything.MacDonald's next door middle Eastern restaurants also in the area .

Helpful?
Thank talib1osama
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewers, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each... More 

Jakarta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 17, 2015 via mobile

Lousy service at the front desk. Came in at 4, was told the room isn't ready. Didn't want to give fair treatment for a late check out to make up for the late check in. Staff at front office wasn't friendly. Air con wasn't up to a hotel room standard. Took ages to bring me a fruit knife, or coke,... More 

Helpful?
1 Thank Citra Y
GMSBAK, Regional Operations Executive at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Guest, Firstly we’d like to thank you for taking the time to share your experience of our hotel with us and other Tripadvisor users. Also thank you for chosing Arion Swiss-Belhotel Kemang for your previous stay in Jakarta. Regarding your check in experience I have investigated and made sure that the team gets retrained in the procedures. We do... More 

Singapore, null, Singapore
Level Contributor
3 reviews
3 of 5 stars Reviewed November 10, 2015

The first room I was put in was a smoking room, as they had no more non smoking rooms which I'm pretty sure I reserved. The safe didn't work so I asked them to please fix it, after several attempts and waiting in my room for 45 minutes I finally left my valuables in a friends room. The next day... More 

Helpful?
Thank Mstangarone
GMSBAK, Public Relations Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Warmest Greeting from Arion Swiss-Belhotel Kemang Jakarta. First of all we would like to thank you for your support towards Arion Swiss-Belhotel Kemang, Jakarta. We would like to convey our sincere apologise for the inconvenience during your stay with us. Referring to your comment, we have taken necessary action for all departments concerned to fix the problem as you mentioned... More 

Bengkulu, Indonesia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 5, 2015

The location is on well-known area to find food and socialize. There are pool and gym at roof top that were not crowded. And food, especially the breakfast was really good. The room was quite simple, quite spacious though. Free wifi is accessible in the room, but it's really slow. The best spot to access it is in lobby.

Helpful?
Thank RelindaP
Jakarta, Indonesia
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 24, 2015 via mobile

The hotel location is superb,right in the center of bustling kemang area with plenty foods and cafes surrounding. The room itself was just sufficient, nothing special, but spacious enough. Bathroom and hot water were fine. Breakfast offers quite good and varied selections.

Helpful?
Thank Raisa21
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Raisa, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that... More 

Malang
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed October 23, 2015

I am quiet disappointed with this hotel. The room is not like 3 star hotel. Bathroom also not comfortable, with modern design but the water always leak to the dry area, no curtain/door. The staff is okay, quiet fast for my complaining. Food is awful. Much choises but tasteless.

Helpful?
Thank Lany0503
GMSBAK, Public Relations Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Reviewers, First of all we would like to thank you for your support towards Arion Swiss-Belhotel Kemang, Jakarta. We would like to convey our sincere apologies for the inconvenience during your stay with us. Referring to your comment, we have taken necessary action for all departments concerned to fix the problem as you mentioned. We believe that all comments... More 

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