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All 318 Jakarta hotels

Arion Swiss-Belhotel Kemang Jakarta

4.0 of 5 Hotel   |   Jl. Kemang Raya No.7 | Jakarta Selatan, Jakarta 12730, Indonesia
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Ranked #90 of 318 Hotels in Jakarta
A recent review
5 of 5 stars reviewed 3 weeks ago
Jean-Marc R Phnom Penh, Cambodia
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92 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Phnom Penh, Cambodia
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent several long stays (1 month or more each) during the last year for professional reasons in Jakarta, and my company booked me in Arion Swiss-Bel because it was convenient for my office location. I could not be more satisfied with the choice! Rooms are large and well equipped (nice bathroom!), the staff (from top to bottom positions) is... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Jean Marc, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously... More

Singapore
Top Contributor
143 reviews 143 reviews
90 hotel reviews
356 helpful votes 356 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I had a very disappointing stay at this hotel over the past weekend. While the hotel is located in a good spot in Kemang, clean and offers good facilities, the service rendered was the worst in an indonesian hotel I have seen. Made 6 calls for a hairdryer and an adaptor to be delivered to my room over 1hr 30mins... More

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Chan, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for your comment and feedback, please accept our apology for the inconvenience caused to due to the fact that the service we provided has failed to meet your expectation. I have addressed the matter to our Executive Housekeeper to make sure that this would not happen again in... More

Senior Contributor
23 reviews 23 reviews
23 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is situated in the heart of kemang area. Very well located near to culinary center or any other entertainment. Room was spacious, breakfast was good and the staffs are very helpful. A very nice hospitality shown in this hotel. A recommended hotel in kemang though a little bit hard to reach concerning to traffic in this area

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Andriyanto, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for staying with us and thank you for your compliments on our service, we are glad to learned that you have enjoyed your stays while you were visiting Jakarta. I will certainly share this good news with my team to make sure that we continuously maintain... More

Pattaya, Thailand
Top Contributor
60 reviews 60 reviews
15 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed August 15, 2014

staying here for the first time. seems like a nice place in good location, bit completely isolated in traffic hours. it took me almost 3hours to get there from the airport. make sure you arrive not in a high traffic hours. only bad thing is that hotel have no 'do not disturb' door sign and every morning staff ring the... More

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GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Pixel, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you for taking your time for comment on your recent stay with us. We truly apologize for the inconvenience you had with our laundry staff. It’s takes only 45 minutes from Airport to our hotel in normal time. We have smoking room on 5th floor and non smoking room... More

Los Angeles, California
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 8, 2014

This hotel is an acceptable option in Kemang with friendly staff but is not terribly well maintained and does not have a good breakfast buffet. It's only worth it if you really need to stay in the Kemang area.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Mr. Darin, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for your valuable comment. I am concern regarding your comment to our breakfast buffet. We thank you for all the suggestions given and your feedback was shared with our team. Once again, we thank you for your stay and comment . We’re looking forward to welcoming... More

Bandung, Indonesia
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stay there for 2 nights in business trip. The food is below the average, the variety for breakfast is quite minimal. But the room is awesome, and the staff is quite nice. And the location is great, not far from the hotel, you can find a lot of great restaurant.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Anggia, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! Thank you very much for your valuable comment. I am concern regarding your comment to our food taste & presentation. We thank you for all the suggestions given. Meanwhile, it's always a pleasure that one of our guest have enjoyed our service & facilities. Once again, we thank you for... More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 30, 2014

I stayed 4 nights on a business trip. Location is great with nice restaurants in the same sidewalk or just crossing the street. McDonalds in walking distance as well for those junk food lovers. There is also a good massage center around. Staff is very friendly and always willing to help with a smile. Every request was attended accordingly. Breakfast... More

Was this review helpful? Yes 1
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each staff member... More

Singapore, null, Singapore
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 21, 2014

It was a nice place to stay. The hotel front desk staff were very nice. The taxi booking went smoothly. The breakfast was delicious. The house-keeping staff were a little noisy, but overall it was a safe and comfy room. I stayed in the junior suite and the room facilities were all working, the room was clean, tidy, the place... More

Was this review helpful? Yes 1
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that each staff member... More

Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

Surprisingly cozy, clean, newly renovated and value for the money. Definitely, I would stay here again. The breakfast was good, the place was recently renovated and looks spacious. We were upgraded to executive suite because our original room was not ready, this was a great surprise.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Nia, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that... More

1 review
4 of 5 stars Reviewed May 25, 2014

Excellent service. Comfortable and spacious room. The breakfast is great also. Fancy fitness center & swimming pool. Come here and you will get new ecperience from Ario Swiss Belhotel Kemang South Jakarta.

Was this review helpful? Yes
GMSBAK, General Manager at Arion Swiss-Belhotel Kemang Jakarta, responded to this review

Dear Ms. Yolanda, Warmest Greetings from Arion Swiss-Belhotel Kemang Jakarta! On behalf of Arion Swiss-Belhotel Kemang Jakarta, I would like to thank you for taking the time to share your stay experience on us. I am very pleased to read that overall you have enjoyed our hotel and facilities. It is in line with the principles of Swiss-Belhotel International that... More

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Additional Information about Arion Swiss-Belhotel Kemang Jakarta

Address: Jl. Kemang Raya No.7 | Jakarta Selatan, Jakarta 12730, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arion Swiss-Belhotel Kemang Jakarta 4*
Number of rooms: 94
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Arion Swiss-Belhotel Kemang Jakarta Hotel Jakarta

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