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Sanno Hotel

Jl. Pluit Selatan Raya No. 2, Jakarta 14450, Indonesia
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63 Reviews from our TripAdvisor Community

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United Kingdom
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Well folks, I just spent the weekend there, just for a change of scenery, really. This hotel has to be on the lower end of the budget scale. After the recent attacks in the city, this hotel STILL has no security! You can walk right past the mostly empty Reception, and into the lift that requires NO key card!. The... More 

Helpful?
Thank ChiefBosun
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 30, 2015 via mobile

The hospitality of this hotel is great. Breakfast are not bad. The bathroom clean. Too bad I found a hair in the bed is not my hair coz I got short red hair n the hair is black and long. And the internet is really poor. But overall sanno hotel is great only have to fix or upgrade the internet.

Helpful?
1 Thank Nuzita A
Semarang, Indonesia
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed August 28, 2015

the rate was OK, i just stay for business trip and i have no complain about this hotel. the facility and services is OK, worth with price and very clean. good bed, hot water and pretty quite ambience is all that i need. it's not busy hotel, i like it!

Helpful?
Thank gita p
novalnurimansyah2015, Manager at Sanno Hotel, responded to this review

as a representative of the hotel before I say thank you for choosing to stay at the hotel sanno Thanks for the comments hopefully this can make us better Regard Noval Nur Imansyah More 

Kozhikode, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 13, 2015 via mobile

Easily the worst hotel I've ever stayed in. Not only was it in the middle of nowhere, no quick responding for any complaints price is ok but not good rooms are big enough you can stay here for one night not more. ..

Helpful?
Thank shahidjasim
novalnurimansyah2015, Guest Relations Manager at Sanno Hotel, responded to this review

dear Mr/Mrs Warm greetings from The Sanno Hotel Jakarta, We would like to thank you very much for your confidence choosing our hotel during berjunjung to Jakarta. Then, we are also grateful for the advice that you give, of course, very beneficial for us. Your opinion concerning our comfortable hotel certainly be a great pleasure for us. In addition, the... More 

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Mumbai (Bombay), India
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed March 25, 2015

To begin with, this hotel is far from civilization of any sort - the city centre is 20 kms away. There are no restaurants in the vicinity if you don't want to eat in the hotel. The shower head was missing and it was a spout of water rather than a shower. Rusted pipes made for some very dirty water.... More 

Helpful?
3 Thank HIstorylove
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

Miri District, Malaysia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed December 27, 2014

We'd booked the hotel online. The room that we've checked in for 3 nights was okay. It was clean and spacious. The staffs then were helpful enough but not very knowledgeable or informative about places of interest/tourist centres. The lobby has an internet access. However, when we tried to google many times, we couldn't.

Helpful?
4 Thank lia97a
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

Haugesund, Norway
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 17, 2014

Kind of old - but renovated hotel close to seaside. Rooms are ok, food is good - silent rooms, but bad view. Possible to walk in area, but not a excellent place. WE just stay there - to visit buildings in area.

Helpful?
5 Thank JanHaugesund_Norway
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

Melbourne, Florida
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 4, 2014

Easily the worst hotel I've ever stayed in. Not only was it in the middle of nowhere, but it was full of mosquitoes and the staff were awfully rude. Left feeling miserable and with food poisoning from the buffet. DO NOT STAY.

Helpful?
5 Thank Thomas S
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

NEW DELHI
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed February 8, 2014

I stayed in this hotel in the month of Jan 2014 for 3 days. During my stay I will have to fight with with mosquitoes every night.Every morning faced with cold and lousy breakfast.Loin air staff is staying in this hotel on long term basis,they do not have any problems because they are trainees . Problem is for the tourist... More 

Helpful?
2 Thank ANILSETH
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

Singapore
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2013

We have stayed at Maluku Suite (Cyber room) @ Sanno Hotel. The room & bathroom are big. However, as the room located at the end of the corridor, the wifi connection is poor or not connected. There are a lot of mosquitos in the hotel areas (room & lobby). There are construction next to the hotel had caused the hotel... More 

Helpful?
1 Thank Paul_Ling
novalnurimansyah2015, Public Relations Manager at Sanno Hotel, responded to this review

Dear Mr/Mrs Dear Ms. Cintia Warmest greeting from The Sanno Hotel Jakarta, Thank you for sharing your experience and giving comment while staying at our hotel. Its our pleasure hearing your positive review about us. Your comment about our services and facilities, obviously it support us to work better. We are very pleased when you enjoy our oriental menu at... More 

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