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Aston Rasuna

Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
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1 room 1 guest
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Aston Rasuna
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319 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (319)
  • Mar-May only
    (97)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (76)
  • Dec-Feb only
    (63)
All months
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

stay here a weeks ago with my group of children choir, total of 15 persons and my company book for 4 hotel rooms with each consist of 3 bedroom (1 master bedroom + 2 bedroom) and 2 bathroom. It’s an apartment concept hotel, little bit old and perhaps needs to renovate the facility. Room pretty wide with living room, kitchen,... More 

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Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

room very clean, tidy and comfortable, amenities are fully set up i seen their serviced faster than i expected when i called for extra towels within last than 10 minutes room attendant was on my door this hotel is beyond of four stars hotel

Was this review helpful? Yes 1
Jakarta, Indonesia
1 review
5 of 5 stars Reviewed 1 week ago

All the staff at the front office very helpful and friendly. i get the best Room with balcony and good view. ***** the location of Hotel very strategic .i promise i will come back to Aston Rasuna for the next visit. !! :)

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Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My first impressions were not great. I arrived at my room, after a lengthy wait for the lift, to be confronted by dirty cutlery and dishes in front of my door. On entering the room it was obvious the room hadn't been properly cleaned in some time. The couch look like a murder scene and the bathroom looked like a... More 

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AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna Please allow me to take this opportunity to thank you for your valuable feedback via the Trip Advisor website. We sincerely regret the situation you experienced upon arrival at your room. We are thoroughly reviewing your comment regarding room cleanliness and are investigating the problems with the departments concerned. We are also pleased to announce... More 

New Delhi, India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed at the Aston Rasuna, Jakarta in June this year, and it appears that this place originally was an apartment complex which has now been converted to a hotel. The amenities even in a suite were quite basic, and I had to ask for a few basic items to be delivered. Basic comfortable beds, and good staff. Their connectivity... More 

Was this review helpful? Yes 1
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna, Please allow me to take this opportunity to thank you for your valuable feedback. We are pleased to inform you that we are currently upgrading our amenities continually. We have thoroughly reviewed your feedback and will give our best efforts to serve you in the near future. Warm Regards, Management Aston Rasuna More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Aston Rasuna, one of the first Aston properties, has undergone a little renovation. The MEZZA Lounge has moved from the first floor to the ground floor. But there is more. Not only did the food and presentation thereof improve, they also came with new Internet Packages. Where before it was a serious problem to have good internet, NOW you have... More 

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London
1 review
2 of 5 stars Reviewed 4 weeks ago

Facilities were not sufficient. We had to ask for a washing machine and when it was installed it leaked. Our floor smelled of cigarette all the times. it used to be better, but quality has gone down!!

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna Please allow me to take this opportunity to thank you for your genuine and valuable feedback via the Trip Advisor website. We are pleased to announce that we are currently on the process of rejuvenating our property and we constantly improving our services to meet your expectations. Warm Regards, Management Aston Rasuna More 

Jakarta, Indonesia
1 review
2 of 5 stars Reviewed 4 weeks ago

that's all It's old and have bad AC I changed my rooms more then 3 times all AC is old some not work and some is old and the service is always slowly need more time and sometime you need to call them many times And the elveyor

Review collected in partnership with this hotel

Was this review helpful? Yes
AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna, Thank you for trusting us as your preference of hotel to stay. We are pleased to inform you that we are upgrading and replacing our air conditioner progressively and giving our best effort to serve you in the near future. Warm Regards, Management Aston Rasuna More 

Surabaya, Indonesia
Level Contributor
49 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I choose to stay at Aston Rasuna since I need an easy access for Idul Fitri pray. Location just next door of the mosque. Need walk around 5 minutes to Pasar Festival where you could easy find some fast food and mart. Room is enough and kitchen amenities available by request. Not satisfied with cleanliness. Floor and bathroom is not... More 

Review collected in partnership with this hotel

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Depok
1 review
4 of 5 stars Reviewed July 24, 2015

nice property at strategic location.room is spacious, with pantry, stove, plates, dispenser, gallon water, refrigerator,...quiet environment..near to mal n atms, firefighter, mosque, traditional food, function rooms

Review collected in partnership with this hotel

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