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Aston Rasuna

Komplek Apartemen Taman Rasuna, Jakarta 12960, Indonesia
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
  • All months
    (303)
  • Mar-May only
    (97)
  • Jun-Aug only
    (67)
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    (75)
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Ahmedabad, Gujarat, India
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

A good hotel overall, But this properly is getting old. I have been staying here, I had stayed in this properly couple of years back and stayed again a week back. All the amenities needs to be upgraded. Air Conditioning in most of the rooms needs to be upgraded. Outdoor units most of the time are humming constantly and for... More 

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AstonRasuna-Jakarta, General Manager at Aston Rasuna, responded to this review

Warm Greetings from Aston Rasuna, Thank you for trusting us as the preferred hotel for your stay. We are pleased to inform you that we are continuously upgrading our amenities and room air conditioners. Your comments on food options and breakfast have provided some valuable input for us to improve our menus so that we can meet your expectations better... More 

Serang, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

First time i came to their lobby the first thing in my mind old and small. But its gone when their reception greet me and familly. During my way to the room it was nice.. the staff is always greet us and nice to us. The room is large enough overall great, buy they should buy a new furniture i... More 

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Bogor, Indonesia
1 review
5 of 5 stars Reviewed 4 weeks ago

This is the first time I book at Aston Rasuna, the hotel looks old and slow elevator. But intstead of their old looking, their have a greatest point that caled service. Their served a guest very well always greet and smile, especially the room attendant who keep my room clean. Breakfast great nice staff especially for Dian. I would like... More 

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Italy
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed May 18, 2015

I have been staying here for more than one year, and I always have problems with the bathroom towels and the bed linen. bathroom towel yellow/grey color with a lot of stains; finally 2 months ago the management decide to replace all the towels with new batch of white and clean towels....after one year of complaints! But the problem still... More 

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1 review
5 of 5 stars Reviewed May 17, 2015 via mobile

This is my first time in Aston rasuna in Jakarta. When I enter the hotel I find very friendly staff very helpful and respectable. The guy name is (moftaah) from the reception shows us the room and he talks Arabic,he was very kind with us. And for room service (house keeper) surahman I will have to say very excellent services... More 

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Bandung, Indonesia
1 review
5 of 5 stars Reviewed May 16, 2015

This is second time i stay at Aston Rasuna, i stay last year and it was a pleasant stay.. As allways the service is the great thing about this hotel it seem better and better, the receptions even knows my name. They have fix their wifi it more faster compared from last year. overall i'm enjoy to stay here and... More 

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New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 14, 2015

I stayed in this hotel and I was happy with the service of the two housekeepers Nardi and Amad. But I was very disappointed with the ongoing renovation in the lobby that is very noisy and very dusty and you cannot avoid because is on the way to the elevator, and you cannot sit in the lobby because all the... More 

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Canton of Solothurn, Switzerland
1 review
4 of 5 stars Reviewed May 14, 2015

I was the second time in this hotel and the Surahman who did the room service, still knew me. He is in fact very nice and supportive, helps out wherever possible. Together with is colleague Arif he forms a good team and the two would be one reason to come back to this place that differentiates through its friendliness from... More 

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Jakarta, Indonesia
1 review
5 of 5 stars Reviewed May 14, 2015

I would like to thank Aston Rasuna house keeping specially Mr. Tomas and Mr. Winardi for the good service that was provided to me during my stay at Aston Rasuna , Jakarta They are honest, welcoming and hard workers. Thank you

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Surabaya, Indonesia
1 review
4 of 5 stars Reviewed May 11, 2015

Good location, nice room espescially for families. I was staying with my big family, there were around 10 of us, and we booked 2 three bedrooms. We have a good time. The children were having a good time. The only note is we had to wait a little long for the elevator.

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