We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Jakarta, Mega Kuningan

5.0 of 5 Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Hotel website
Hotel packages
Special Offer
$50 USD Credit & More
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
The Ritz-Carlton Jakarta, Mega Kuningan
Professional photos View all
Browse nearby
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
Write a Review

369 reviews from our community

Traveler rating
    238
    90
    26
    11
    4
See reviews for
53
58
31
201
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (369)
  • Mar-May only
    (89)
  • Jun-Aug only
    (93)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (69)
All months
Muscat, Oman
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in Ritz Carlton recently with Oman Air delegation for their official launch of inaugural flight to Jakarta. One of the best hotels I have ever stayed. Rooms were very large and well lit, big bathroom, excellent health club and spa, welcoming staff. Free wifi was available all around the hotel. Food was okay but not extra ordinary. Large spread... More 

Was this review helpful? Yes
Lyon
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

You will get all you can expected. A nice room, nice people and very good service. Because you will spend A LOT of time in the traffic jam, this place will allow to relax. Restaurant The Lobo is very good, don't hesitate. Last point, just before choosing any hotel. In Jakarta the traffic jam is not a legend, so it... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 6 days ago NEW

Overall, my kiddos really enjoy their stay in Ritz. Staffs are great, the standard double beds room is amazingly big enough for my family (3 adults and 3 kids). The food is great but not fantastic. The swimming pool is ok. And the shuttle from hotel is excelent. Thank you Ritz Carlton n especially for Ms. Milda.

Was this review helpful? Yes
Wiltshire
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay in 5 star hotels all around SE Asia and always look forward to coming back to the Ritz-Carlton at Mega Kuningan. Why? The staff make the difference here, they really do care and listen to their guests and the management have created a great guest focussed culture with their team. The people here really do seem to care... More 

Was this review helpful? Yes
Germany
Top Contributor
68 reviews 68 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is fabulous. Unless you are part of the 1% of the ultra rich and snobby in the world you will love this hotel. Came here on a business trip, enjoyed every minute in the hotel, and was sad to leave. Extremely nice accommodations. I've never been to any other Ritz Carlton Hotels so I can't compare it to... More 

Was this review helpful? Yes 1
Hong Kong, China
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is not very Ritz though I haven't tried other hotels in Jakarta so didn't really know the standard. But I would guess it is very nice and up to standard as a five star in JKT. Not much to say about the rooms, staff, etc.. One thing to note is that room service is cheap. Enjoy!

Was this review helpful? Yes
Jakarta, Indonesia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We've stayed in several Ritz Carlton hotels in several countries and this hotel by far has the lowest quality. Missing some amenities from the room and need an improvement for maintaining the rooms and hotel property to be in the top-notch condition. Location wise it is surrounded by several malls and the hotel provides a free shuttle to nearby buildings.

Was this review helpful? Yes
ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear RuthSusilo, Thank you for spending your valuable time to share your experience post stay in our hotel. I tried to understand what was happening back in September that our valuable guest such as yourself was not receiving the same experience as you expected from other Ritz-Carlton hotels. Therefore, I really do apologized for the inconvenience and have addressed this... More 

Copenhagen, Denmark
Top Contributor
148 reviews 148 reviews
111 hotel reviews
175 helpful votes 175 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed in several business hotels in Jakarta. This hotel is okay but not the best one in Jakarta. Maybe I had high expectation coming to the hotel. Her sister hotel, Pacific Place, is way better than this hotel. The location of the hotel is probably not a good one, but there are no hotels with good location in... More 

Was this review helpful? Yes 1
ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear LeoCPH, Thank you for giving us the opportunity to accommodate you during your recent visit to Jakarta and spending your valuable time to leave us a review. Your feedback in regards to our facilities and food pricing are well noted and I apologized profoundly for not being able to meeting your expectation. When your time permits, it would be... More 

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed in Ritz Carton Mega Kuningan twice over the last 6 months and enjoyed it greatly. It is a five star city experience without exceptions. Everything is top: rooms, staff, service, dining, location. Even though Jakarta has a wide choice of excelkent 5 star hotels, this one is our favourite!

Was this review helpful? Yes
UK
Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent a week in Jakarta on business. The hotel was superb great room good gym stayed on the club level and the food was superb. The thing I loved the most were the personal touches, the embossed business cards to use in Jakarta and above all the uncanny way all the staff seemed to know my name.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Ritz-Carlton Jakarta, Mega Kuningan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
Number of rooms: 333
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Marriott, Priceline, Agoda, Despegar.com, TripOnline SA, Booking.com and Tingo so you can book your The Ritz-Carlton Jakarta, Mega Kuningan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta
Hotel Style:
#2 Romantic Hotel in Jakarta
#4 Spa Hotel in Jakarta
#5 Luxury Hotel in Jakarta
#8 Business Hotel in Jakarta
#11 Family Hotel in Jakarta

247 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (229)
Viewed
Bathroom (30)
Viewed
Room/suite (56)
Viewed
Pool/beach area (13)
Viewed
View from room (3)
Viewed
Hotel & grounds (25)
Viewed
Dining (10)
Viewed
Other (92)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (4)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay