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The Ritz-Carlton Jakarta, Mega Kuningan

#5 of 352 Hotels in Jakarta
Certificate of Excellence
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Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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Complimentary Breakfast
Best prices for: 1 room 1 guest
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The Ritz-Carlton Jakarta, Mega Kuningan
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The Ritz-Carlton Jakarta, Mega Kuningan
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448 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Stayed here on a business trip, somehow ended up with a suite (not sure if this was because there were spare rooms, or whether it was linked to our corporate deal). Super large room and bathroom. Housekeeping paid attention to detail and arranged all my little bottles/etc on the desk, and left a note saying they had touched my stuff... More 

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Helena, Montana
1 review
5 of 5 stars Reviewed 4 days ago NEW

My stay at the Ritz-Carlton Jakarta, Mega Kuningan has been a very pleasurable experience. The hotel management and staff are the most friendly and professional people I have encountered in my 28 years of traveling abroad. The rooms are clean and the atmosphere is calm and relaxing. The housekeeping staff goes far above and beyond what is expected. Mr. Agum... More 

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 1 week ago NEW

Stayed at the property over the easter break and had a wonderful stay . The staff is ever smiling and hospitable . The GM takes personal interest in the guests and makes it comfortable beyond expectations for repeat guests. Our stay was completely personalized by the GM himself since my husband is a frequent visitor but to go out of... More 

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London, United Kingdom
Top Contributor
138 reviews 138 reviews
68 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

The best feature of this hotel is the rooms which are large and well-equipped. Mine had two double beds but still had plenty of additional space. The beds are large and very comfortable so sleep quality is good. The bathrooms also are spacious and fitted with quality, modern equipment. Service is reasonable. The location is good for business. Prices are... More 

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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The guests rooms in this hotel is spacious and fantastic. no fault at all. however, the service standard provided during a conference event at the meeting rooms was not well executed at all. There were hits and misses. More so of misses than hits. What a pity for a prestigious hotel

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Bandung, Indonesia
1 review
5 of 5 stars Reviewed 3 weeks ago

i'm very amazed by their personal touch even there a little thing their will always giving a service excellence which they always gave to me during i stay here such a wonderfull place, nice facility and also friendly staff. Thank You The Ritz Carlton Mega Kuningan Jakarta

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1 review
5 of 5 stars Reviewed 3 weeks ago

An Amazing place to stay. i always love their small touch of services which they gave to me during my stay, like a phone charger pouch with "for your phone cable, miss" hand-written on sticky notes. for me, that was special. the staff were friendly with a smile always on their face. i love the Asia Restaurant, there were so... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

I haven't stayed at the Ritz-Carlton for some time, and was amazed by the personal touch the staff took in Jakarta to welcome me to their property. It was my birthday, and they met me at the entrance, helped me through the check in, and even made a personal video/song for me to celebrate my birthday! They had a birthday... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

A great place to stay at. The staff were extremely friendly. Asian restaurant was superb with lots of dish choices. They just know what an excellent service means. Would love to pampering myself and family here again!

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in many hotels in this region, and Ritz-Carlton has the best service! The staff remembers your name, wake up call accompanied by a cafe latte, turning the air-conditioned off which is over my head when they heard me coughing! I'm definitely coming back!

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