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All 316 Jakarta hotels

The Ritz-Carlton Jakarta, Mega Kuningan

5.0 of 5 Hotel   |   Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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Ranked #9 of 316 hotels in Jakarta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
midmisty australia
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308 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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australia
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We arrived and were impressed with the size of the room - bed king size - check; dressing room - check; desk, 2 couches and table - check; large bathroom, 2 sinks, bath, separate shower - check; flat screen tv and dvd - check. The bed was extremely comfortable and was not at all as hard as we usually experience... More

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Madrid, Spain
Top Contributor
65 reviews 65 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We tried the Ritz on our way back from Bali & Lombok. It is exceptional. This is one of the best hotels I have had the pleasure of staying in, all the staff is polite, service is efficient and food is very good. It’s a luxury five star hotel, well run, well serviced and very well managed. Management should be... More

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Bandung, Jawa Barat, Indonesia
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed one night for a private function held by one of our business partner. The room was nice and very comfortable, during checked out I was very upset finding that our driver paid every time he exited the parking garage, even though we have registered the car license plate through the reception as well I was rudely scolded by... More

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ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Agnesenrico, Thank you for staying with us and taking your valuable time to write us a feedback regarding your recent stay in our hotel. I trully apologized for the inconvenience you have experienced and allow me to address this to my team as well as our business partners to ensure that a true Ritz-Carlton quality of service is enlivened... More

Bangkok, Thailand
Top Contributor
79 reviews 79 reviews
39 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

This is probably the best hotel in Jakarta because offers pure luxury and serenity from the hustle bustle of Jakarta. Lovely Lobby Area, Large Breakfast choices, Quality tea and wines served for free in Executive lounge all day, evening snacks in the lounge are delicious, friendly service, Large room, comfortable beds, Choice of Pillows, Lovely bathroom, beautiful swimming pool and... More

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Carlisle, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of the best hotels i have had the pleasure of staying in, there is nothing that is too much trouble, the staff are polite courteous and always greet you by name. Service is fast and efficient and food is of the highest quality. if you are traveling for business or pleasure in Indonesia this is a must... More

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Los Angeles, California
Senior Contributor
49 reviews 49 reviews
32 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a very comfortable stay and the room was magnificent. I was a little annoyed with the slow check-in as there was a large group ahead of us, and I would have appreciated somebody taking us aside for a private check-in as it was late in the evening - still, it was easy enough for me to overlook this... More

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Seoul, South Korea
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed four nights, 4th Aug 2014 to today(8th Aug 2014) and moving to another city. My colleagues in Indonesian branch said the meal in this hotel is terrible but it's not bad to me; of course it depends on one's taste so make a decision by yourself. Staves are friendly and very helpful. For me it's way too kind in... More

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Bandung, Indonesia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

stayed last week for 3 nights, and find this hotel turns out to be poor. stayed for mayfair suite room at $410++ per night, with club lounge access. waited 3 hours from 12 PM to 3 PM, and greeted by warm welcome on lobby, doesn't make all the things smooth, there are few that ritz carlton kuningan must check and... More

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ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Alvin Y, Thank you for giving us another opportunity to accommodate you and sharing your feedback in regards to the quality of both our product and service during your recent visit to our hotel. I apologized for the shortcomings and I truly understand how you must have felt when they did not meet your expectation. Please allow me to... More

Newport Beach
Top Contributor
53 reviews 53 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the hotel that had a bombing years ago... It feels very safe now. As with most hotels in Jakarta there are security checkpoints with bomb detection equipment, bomb sniffing canines, metal detectors, and security everywhere. The hotel is clean and so are the rooms. Service is what you would expect from a Ritz with an Asian touch of... More

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Brussels, Belgium
Top Contributor
61 reviews 61 reviews
60 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Everything one can expect from this class of hotel: good and friendly service, good size room, comfortable beds, nice bathroom... However, we felt the hotel looked a bit dated and tired (especially after having stayed at the Mandarin Oriental Jakarta).

Was this review helpful? Yes 1
ErnaEksaningrum, Director of Quality at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear FergieBrussels, Thank you for giving us the opportunity to accommodate your stay during your recent visit to Jakarta. Your kind comments in regards to our service and the room condition as well as your constructive feedback regarding our hotel condition are very much appreciated and I will personally pass these to our higher Management. Please do not hesitate to... More

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Additional Information about The Ritz-Carlton Jakarta, Mega Kuningan

Address: Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Jakarta, Mega Kuningan 5*
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Also Known As:
Ritz-Carlton Jakarta Hotel Jakarta
Jakarta Ritz Carlton
Ritz Jakarta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Jakarta #7 Spa Hotel in Jakarta #8 Business Hotel in Jakarta #9 Family Hotel in Jakarta #9 Luxury Hotel in Jakarta
Hotel Class
Official Description (provided by the hotel)
Located at the business district of Mega Kuningan, the hotel is only a mere of 45 minutes drive from Soekarno-Hatta International Airport. For meetings,conferences,weddings and social functions,The Ritz-Carlton Jakarta, Mega Kuningan features 22 meeting rooms and 1600 square meter ballroom that can be tailored to any needs,including the city’s most luxurious wedding and conference.Latest addition is a 1000sqm Grand Mutiara for medium size function ... more   less 
Number of rooms
333

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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