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The Ritz-Carlton Jakarta, Mega Kuningan

#7 of 369 Hotels in Jakarta
Certificate of Excellence
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Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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1 room 1 guest
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495 Reviews from our TripAdvisor Community

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Traveler rating
    331
    113
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    14
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
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  • All months
    (495)
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    (143)
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Tokyo, Japan
Level Contributor
7 reviews
5 of 5 stars Reviewed 2 days ago NEW

Once you live in Tokyo, then came to Jakarta for holiday (shopping) then you realized how big the hotel room was. We got the Mayfair Suites and loves it. They also put a crib in the living room. The room service was nice, food was good, excellent service.

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istanbul
Level Contributor
99 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

when we arrived the hotel we are wellcomed by smiling staff. the lobby was huge and little bit confusing to find the elevators at first. finding the room was not confusing but took time as we had to walk a lot to get to the room. the room was like a small apartment with walkin closet, and a very nice... More 

Was this review helpful? Yes 1
California
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Love the Ritz like always, all the staff are helpful and the room is beautiful simple yet elegant, we have a big family so we stay in the suit and connected to each other. The staff are friendly and the concierge help us to book a mini bus transport to Taman Safari Indonesia. We have sweet memory love the cafe... More 

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Istanbul, Turkey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was at the Ritz-Carlton in Mega Kuningan in january (2015) with my family for the holidays. All that i can say is that the service was excellent and the staff very kind and careful. We stayed in the club floor and the room was perfect. The club lounge was spacious, quiet, offered a lot of distractions and had an... More 

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there for 2 nights recently. Staffs were friendly kind and helpful. Our only concern was that the view from our room is very undesirable. I was overlooking a construction site, a tree and a fountain. The limited choice of taxi service (premium taxi only) is to be noted esp for first time guest. If you want, you can call... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean, the staff were always smiling and helpful and the quality of food was good. I would recommend this hotel to anyone who is willing to pay the extra for a great hotel experience in Jakarta.

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London, England
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in one of their Club Rooms and was really glad I paid for the upgrade to this room. Their Club Floor facilities are fantastic. The food is available all day long literally, there is a reading room, staff are very attentive (thank you Ibnu!) and a generally wonderful atmosphere for relaxing and topping up with a drink or... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Just want to drop a note to say that my husband and I had a wonderful Honeymoon night at the Ritz Carlton in Jakarta and would recommend it to everyone. The Staff went out of their way to make our stay as special and enjoyable as possible. The room was made up so well with roses etc well above and... More 

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
98 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've stayed at Pacific Place many times my first here. Club floor access is awesome the lounge is great lots of private areas for business calls and a billiards room !! Breakfast is great. Gym is excellent very large well equipped and pool looks good although not used. Rooms are about the same my only gripe at this level is... More 

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Perth, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Tight budget hotel. Amenities not up to standard - especially for suite rooms. Grey towels. Very limited food varieties in Club lounge. Shower was blocked. Outdated rooms, they are big but really old decorations. Bed is also old and flat. Linens were not white. Although housekeeping claim that they were originally off-white, we can clearly see that the linens are... More 

Was this review helpful? Yes 3
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear LIZ080808, Thank you for taking the time to share your valued feedback with us. We at The Ritz Carlton welcome every guest comment and are committed to make necessary amendments for better guest experience. I do sincerely apologize for the inconvenience caused during your stay with us with regards to the Club Lounge facilities and room amenities. I would... More 

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