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The Ritz-Carlton Jakarta, Mega Kuningan

#7 of 357 Hotels in Jakarta
Certificate of Excellence
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Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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Best prices for: 1 room 1 guest
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The Ritz-Carlton Jakarta, Mega Kuningan
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The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
The Ritz-Carlton Jakarta, Mega Kuningan
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482 Reviews from our TripAdvisor Community

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Traveler rating
    322
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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    (482)
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    (143)
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Perth, Australia
1 review
1 of 5 stars Reviewed today NEW

Tight budget hotel. Amenities not up to standard - especially for suite rooms. Grey towels. Very limited food varieties in Club lounge. Shower was blocked. Outdated rooms, they are big but really old decorations. Bed is also old and flat. Linens were not white. Although housekeeping claim that they were originally off-white, we can clearly see that the linens are... More 

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Liege, Belgium
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

As always with the Ritz-Carlton... Simply perfect. Excellent food, beautiful swimming pool, cosy and nice terrace. The rooms are ultra comfortable and the personnel is ready to satisfy all your needs.

Was this review helpful? Yes 1
Boston, Massachusetts
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Extremely spacious and quiet room that was comfortable, though a bit outdated and in need of some attention. There were limited electrical outlets, no iPod docking station, one of the old wall mounted hair dryer with little power and a malfunctioning drain in one of the sinks. None of these things were an issue but it was not up to... More 

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Saudi Arabia
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I usually make two to three trips to Indonesia every year entering via Jakarta. On the inward trip I try to choose what I would call “luxury” hotels for just one night as a stopover before travelling on to my destination within Indonesia. Due to the often chaotic state of the Jakarta traffic, my return voyage usually dictates that I... More 

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Manchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 5 nights in late july and cannot praise the staff to highly particularly Oliva in the club lounge who was very helpful. This is a place where the staff cannot do to much for you. Only negative is the pool position means the sun is blocked for an hour at lunch by the hotel and after... More 

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Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

we booked a 3nights deal in here. Room was impressive and comfortable. Spacious and smells great. However the service feels like a 3star. We asked for a baby cot when we book the hotel, but it wasnt available. Feels like they ignores our request completely. Had to ask 4times but they kept saying we'll let you know. But they never... More 

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RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear vincentsuprana, Thank you for your feedback regarding your stay, I apologize for the inconvenience that you and your family had during the stay. I will ensure the service for your next visit is impeccable. Your feedback is always important to us in order to improve our services here and we look forward to welcoming you back home at The... More 

Bangkok, Thailand
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I tagged along for a short business trip, since Jakarta has nothing much for a tourist I enjoyed most of my time at the Club Lounge. To be addressed by your own name every single time the staff see you is very impressive, they are very attentive and eager to lend you a hand on every thing. Lianny the girt... More 

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Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked the Club lounge and it was worth it, I can really recommend to everyone. The rooms are vary spacious, food and beverages at the lounge are of high quality and a large variety. Also the staff very friendly and welcomes you by name every time you enter. We'll be back!

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Manila, Philippines
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A business stay, we were given huge rooms with walk-in closets. Felt like a real princess for the first time. The room had a huge, comfy bed with a settee, large space to walk around in. Fantastic stay. Food was also so good!

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Singapore, Singapore
Level Contributor
52 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very nice hotel, both in terms of amenities and service. The rooms are quite luxurious and a good size. I was surprised that some of the staff members addressed me by name on my second day there despite it being my first visit in several years. The buffet is ok, quality can be a bit better. Will... More 

Was this review helpful? Yes 1
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