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The Ritz-Carlton Jakarta, Mega Kuningan

#6 of 394 Hotels in Jakarta
Certificate of Excellence
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Jalan DR Ide Anak Agung Gde Agung Kav.E.1.1 no.1 | Kawasan Mega Kuningan, Jakarta 12950, Indonesia
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The Ritz-Carlton Jakarta, Mega Kuningan
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592 Reviews from our TripAdvisor Community

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Oxford
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Well stayed in the hotel for 2 weeks in February 2016. It was meant to be a business trip for my husband but I and our 2 children went to combine it with our SE Asian holiday. Being a business hotel we were not expecting it to become our most memorable hotel stay ever. The rooms are beautiful and large,... More 

Helpful?
Thank SerenaOxford
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear SerenaOxford, We are delighted to learn our Ladies and Gentlemen have put their best effort to create home away from home for you and your family. Thank you for highlighting our hotel rooms, facilities and services especially our Club Team who always strives to provide the most personal experience for your family. The team misses Elyana and Ansel already... More 

Vaduz, Liechtenstein
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in, Ayu the guest relation it was smooth and fast, the check in was finished in the room (credit card etc.) the Invoice has been sent by Email with my Company Details, thats how it should be. The whole experience at RC Mega Kuningan was pretty decent, so I would definitely stay there again when back in Jakarta. As... More 

Helpful?
Thank Marcel F
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Marcel F It gives me great pleasure to learn that our Ladies and Gentlemen's service has made your business trip flawless and enjoyable. We strive to provide the finest personal service for your travelling needs and we are delighted that all your business needs was taken care of. Marcel F, thank you for taking the time to share your... More 

Bountiful, Utah
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The service at this hotel was impeccable. We were greeted everywhere we went. They were so helpful with anything we needed. They would get us a taxi and then tell him where we needed to go. They also provide a shuttle service to places near the hotel. Housekeeping went out of their way to clean the room and would do... More 

Helpful?
Thank genconf
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear genconf, Ladies and Gentlemen at The Ritz-Carlton Jakarta, Mega Kuningan wishes to thank you for your compliments on your recent visit. It is a pleasure to read our team’s enthusiast in looking after your activities during your stay with us. At The Ritz-Carlton, we are strives to anticipate your travelling’s needs and to learn your recognition on our Housekeeping... More 

Bandung, Indonesia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Arriving on Friday afternoon, after a ride from Bandung. We approached the front desk and they escorted us to the one on one checkin counter where they already have everything prepared. No more waiting at the front desk, while they checked us in - we are being escorted up to the room. The front office lady was so friendly and... More 

Helpful?
1 Thank Murisha
RCJMegaKuningan, General Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Murisha, Thank you for taking the time to write regarding your experience with us. We are glad to hear that you were experiencing an excellent and memorable check-in process. It is our pleasure to deliver the finest personal service for you. On behalf of Ladies and Gentlemen of The Ritz-Carlton Jakarta, Mega Kuningan, we deeply apologize for the experience... More 

Jakarta
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Agree with other glowing reviews - generally very, very good with the warmest of service and strategic location. This week the AC system broke down so you'll see portable sets everywhere, as a result the hotel isnt looking its best and it feels warm in some places. Staff was very apologetic and hopefully this too, shall pass and cool air... More 

Helpful?
Thank KomodoDragonJakarta
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear KomodoDragonJakarta, Thank you for the wonderful review. We are very glad to hear that you enjoyed the stay experience. Your compliment regarding our service and buffet restaurant is truly appreciated and we will share this to the respective department. Furthermore, we would like to say thank you to understand the AC condition and we are happy to inform you,... More 

Langley City, Canada
Level Contributor
19 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Having travelled the world, I have found this hotel to be amazing. From the designated staff person whose entire focus is to better understand your preferences and needs to the amazing global buffet breakfast feast, this place is best hotel I have stayed at. Sure there are other nice properties, but for personal attention and culinary excellence, the Ritz-Carlton Mega... More 

Helpful?
Thank Murray M
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Murray M, We are thrilled to hear that our overall service and product has made your stay experience amazing. It is our pleasure to put our highest effort to ensure the exceptional services are delivered to our guests. We look forward to welcoming you back again with us at The Ritz-Carlton Jakarta, Mega Kuningan. Sincerely, The Management More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A beautiful, luxury hotel in a nice area in Jakarta. We stayed here for 2 nights on our way to Bali after a 30 hour plane flight. This was the perfect place to rest and unwind. The service is wonderful. Very friendly and willing to do anything to make your stay perfect. The breakfast is amazing and the service at... More 

Helpful?
Thank Daniel R
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Daniel R, Thank you for the nice review. We are delighted to know that our ladies and gentlemen service has created a memorable stay experience for you. It is also great to hear that you enjoyed our recreation facilities and breakfast at Asia Restaurant. We look forward to welcoming you on your next visit. Sincerely, The Management More 

Amsterdam, The Netherlands
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016 via mobile

This is what 5* hotels are meant to be: every thing perfect, including all details from room aircon (noiseless) to the services provided by the staff. Royal breakfast parade in the morning and an amazing SPA.. And all of this in the middle of the JKT business district. Highly recommended!

Helpful?
Thank LeoCambodia
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Leo Cambodia, Thank you for such delightful review. We are happy to hear that you had a great experience with us. Your compliment is truly appreciated and will be shared to the respective department, especially Asia Restaurant and The Ritz-Carlton Spa. We look forward to welcoming you back again with another magnificent experience. Sincerely, The Management More 

Jakarta, Indonesia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 6, 2016 via mobile

Was here for a full day's meeting. Coffee and snacks free flowed within our meeting room. Lunch was served in Asia coffeehouse on the ground floor. Asia is one of the best hotel coffeeshouses around it still is. The buffet still had great variety without being too 'western'; it still retained its Asian-ness elegantly, and appropriately.

Helpful?
Thank Danny C
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Danny C, We are very pleased to hear that our service and product has made your meeting experience excellent. It is also great to hear that you enjoyed the dining experience at Asia Restaurant. Thank you for the compliments and we are looking forward to welcoming you back to The Ritz-Carlton Jakarta, Mega Kuningan Sincerely, The Management More 

Jakarta, Indonesia
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed January 4, 2016

I attended a range of seminars held by Austrade last November. I have been in this hotel many times and still amazed with the well arrangement. All meeting rooms and ballroom were occupied by this exhibition and seminar events. People were every where and so packed, and yet we still can feel the Ritz-Carlton elegant touch and service. All seminars... More 

Helpful?
Thank Cacay1973
RCJMegaKuningan, Manager at The Ritz-Carlton Jakarta, Mega Kuningan, responded to this review

Dear Cacay1973, Greetings from Jakarta! We are thrilled to hear that our overall service and product has made your event experience delightful. It is our pleasure to put our highest effort to ensure every stay and event experience are pleasant to our guests. We look forward bring you another delightful experience for your next visit here at The Ritz-Carlton Jakarta,... More 

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