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Novotel Jakarta Mangga Dua Square

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Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
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Novotel Jakarta Mangga Dua Square
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Novotel Jakarta Mangga Dua Square
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801 reviews from our community

Traveler rating
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    392
    184
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184
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (801)
  • Mar-May only
    (203)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (204)
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There are newer reviews for Novotel Jakarta Mangga Dua Square
See the most recent reviews
Miri
Contributor
19 reviews 19 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 21, 2015

Staying here for 3D2N. Was very satisfied with the services. The staff is very friendly. The bed is very comfortable. The international breakfast buffet provided by the hotel is good, have a lot of choices. The waitress and chef in charge are very friendly and willing to help. The hotel is about 30mins from the airport (Depend on the traffic)... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Chewyinc Miri, Greetings from Novotel Mangga Dua Square. Thank you for taking your valuable time to write a review concerning your recent stay with us. First of all, I am glad to learn that our location – near to the airport and connected to Mangga Dua Square shopping area – is convenient for you, which are surrounding by theme... More 

Hamburg, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2015

This was my first time to stay at this Novotel, located just in the middle of China Town in Jakarta. I was greet by Mr Nandang at the front desk, he upgraded me to a huge junior suite with new matraze on their bed. Just like at home, the bed was super comfy and everything was perfect. This hotel has... More 

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Rosmery R, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for staying at our premier Floor and share your recent experience at our hotel on Tripadvisor. It was a great pleasure to be your preferred hotel during your trip to Jakarta and have a great experience while staying with us. I am so glad that you are satisfied... More 

1 review
4 of 5 stars Reviewed January 11, 2015

Good service.... facility.... good staff..... friendly,,..... near from ancol park, me and my familly like the bar and restaurant, k-tv, trip to pulau 1000...................someday i will comeback again with my familly...... thanks novotel for your service

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear wijayatan, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for posting a nice review of your recent stay at Novotel Jakarta Mangga Dua Square on Tripadvisor. We are enchanted to know that we could meet up your expectation during your recent visit to our hotel – especially for the services given by our staff. I also thank you... More 

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed January 9, 2015

We were in Jakarta to participate in an exhibition at the JI Expo and stayed here due to it's proximity to the Expo (10 mins by taxi). We booked 2 rooms and stayed for 3 nights inclusive of breakfast. The hotel is right next to a mall where you can find food, Carrefour supermarket, retail shops and massage. At the... More 

Was this review helpful? Yes
NovotelJakartaM2S, Public Relations Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear marietang79, Warmest greetings from Novotel Jakarta Mangga Dua Square Thank you for staying with us and taking the time to put your comment on the TripAdvisor. I am happy to learn that in most aspects you were satisfied with your staying experiences. I truly appreciate your comment about the hotel condition and we take this issue seriously for our... More 

Ipoh
Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 8, 2015

Been here so many times during holiday and business trip. Hotel is good, staff is good, food is godd and the location also good. very convenience to stay. easy to go shopping. easy to get convenience store(7E and indomart)

Was this review helpful? Yes
NovotelJakartaM2S, Public Relations Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Shawal83, Warmest greetings from Novotel Jakarta Mangga Dua Square Thank you for extending your wonderful staying experience with us to the Trip Advisor readers. We are enchanted to know that in most aspects you were gratified with the hotel services and facilities. Moreover, it is pleasing to know that our strategic location has benefited you. Your future arrival in... More 

Bandung
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

Been here many times and always satisfied with our stay. I choose this hotel for family trip because they have large room and free stay and breakfast (in the same room) for children, very suitable even for 3 adults and 2 children 5 yrs and under. If you like to shop, this hotel located in mangga dua square. Don't expect... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, Public Relations Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear JohnHendarta, Warmest greetings from Novotel Jakarta Mangga Dua Square Thank you for staying with us and for spending some of your time to post a wonderful review on TripAdvisor. First of all, I am glad to learn that our location – adjacent to Mangga Dua Square shopping area – is convenient for you. It is our entire pleasure to... More 

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 30, 2014

Stayed here as it was conveniently located near the venue of a music festival we were attending. However it's not too near the city centre so be prepared to face the massive jams if you plan to go there. The hotel is situated in the Mangga Dua Square mall which is a very old and rundown mall with few shops... More 

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Nofunintended, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for taking your valuable time to write a review concerning your recent stay with us. I am sorry to read the location did not meet your expectations. As a part of large and modern shopping area as well as retail complex known as Mangga Dua Square, you could discover... More 

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