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Novotel Jakarta Mangga Dua Square

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Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
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Novotel Jakarta Mangga Dua Square
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Novotel Jakarta Mangga Dua Square
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784 reviews from our community

Traveler rating
    150
    384
    180
    47
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Hotel was great. This is our 2nd visit. Rooms was great and hotel is strategically near malls and the traffic was better during our trip. 30mins only from the airport to hotel. Staff was great and aircon was cooling. Mostly enjoyable

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Brian M Greetings from Novotel Mangga Dua Square. Thank you very much for enjoying your stay with us. It was a great pleasure to be your preferred hotel during your trip to Jakarta and have a great experience while staying with us. I am so glad that you are satisfied with our service and facilities. Once again, thank you... More 

Jakarta, Indonesia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Mangga Dua has been one of the favourite shopping area which provides everything you need in very cheap price. Therefore it is always crowded and bad traffic around that area. The hotel is located in the Mangga Dua Square area, with other two hotels. It has direct access to the mall where you can find good food from cheap (food... More 

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Linda L Greetings from Novotel Jakarta Mangga Dua Square. It is always a pleasure to read feedbacks from our Guests and to hear that you enjoy your staying experience with us. We are pleased to find out that you have been benefited from our strategic location which is adjacent to Mangga Dua Square shopping area. Thank you for your... More 

Singapore, Singapore
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

first of all, traffic in jakarta is notoriously well known, after i reached this hotel, there was express check in for premier floor rooms, which was pleasant as you don't have to wait. since the choice of room that i booked in was not available, so they upgraded us to another room. which was great. for premier floor rooms, there... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear arati_mali Greetings from Novotel Jakarta Mangga Dua Square. Thank you for choosing our hotel and for posting a review of your recent stay with us on the TripAdvisor. I am delighted to learn that you have been impressed by our check-in facilities and the level of service our associates have provided you. I have passed on the message to... More 

Malaysia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I am a recurring guest to Novotel Jakarta for business purpose and tend to always have chosen this hotel to stay in for their good accommodation and service. However, it has been very frustrating that the Internet connection is very poor. As I stay in for a long period each time for my visit, I will need to work from... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear JChg123, Greetings from Novotel Mangga Dua Square, I would like to take the opportunity to thank you for taking the time to write about your recent stay at Novotel Jakarta Mangga Dua Square. I am thrilled to learn that our good accommodation and service have satisfied you. In regards to the poor internet connection, herewith, I would like to... More 

Miri
Contributor
19 reviews 19 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 21, 2015

Staying here for 3D2N. Was very satisfied with the services. The staff is very friendly. The bed is very comfortable. The international breakfast buffet provided by the hotel is good, have a lot of choices. The waitress and chef in charge are very friendly and willing to help. The hotel is about 30mins from the airport (Depend on the traffic)... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Chewyinc Miri, Greetings from Novotel Mangga Dua Square. Thank you for taking your valuable time to write a review concerning your recent stay with us. First of all, I am glad to learn that our location – near to the airport and connected to Mangga Dua Square shopping area – is convenient for you, which are surrounding by theme... More 

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