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Novotel Jakarta Mangga Dua Square

4.0 of 5 Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
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Novotel Jakarta Mangga Dua Square
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Novotel Jakarta Mangga Dua Square
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777 reviews from our community

Traveler rating
    149
    378
    179
    47
    24
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177
102
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261
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (777)
  • Mar-May only
    (178)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (192)
  • Dec-Feb only
    (205)
All months
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 29, 2015

I booked the hotel on 22 Jan 2015 online and have specifically emailed them that I will check in late at 10pm, to which they acknowledged. When I arrived on 22 Jan 2015, they claimed that they have overlooked our booking and that all the rooms were already fully booked. They said that they would provide me with a refund... More 

Was this review helpful? Yes 2
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Analir Greetings from Novotel Mangga Dua Square. I would like to apologize for the mishap on your reservation, as agreed with you on that day to reimburse the booking instead of compensating with a room at our Combo Hotel adjacent Ibis Styles Jakarta Mangga Dua, we proceed with the refund to your bank account. The procedure depends on bank... More 

Miri
Contributor
19 reviews 19 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 21, 2015

Staying here for 3D2N. Was very satisfied with the services. The staff is very friendly. The bed is very comfortable. The international breakfast buffet provided by the hotel is good, have a lot of choices. The waitress and chef in charge are very friendly and willing to help. The hotel is about 30mins from the airport (Depend on the traffic)... More 

Was this review helpful? Yes 1
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Chewyinc Miri, Greetings from Novotel Mangga Dua Square. Thank you for taking your valuable time to write a review concerning your recent stay with us. First of all, I am glad to learn that our location – near to the airport and connected to Mangga Dua Square shopping area – is convenient for you, which are surrounding by theme... More 

Hamburg, Germany
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 15, 2015

This was my first time to stay at this Novotel, located just in the middle of China Town in Jakarta. I was greet by Mr Nandang at the front desk, he upgraded me to a huge junior suite with new matraze on their bed. Just like at home, the bed was super comfy and everything was perfect. This hotel has... More 

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Rosmery R, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for staying at our premier Floor and share your recent experience at our hotel on Tripadvisor. It was a great pleasure to be your preferred hotel during your trip to Jakarta and have a great experience while staying with us. I am so glad that you are satisfied... More 

1 review
4 of 5 stars Reviewed January 11, 2015

Good service.... facility.... good staff..... friendly,,..... near from ancol park, me and my familly like the bar and restaurant, k-tv, trip to pulau 1000...................someday i will comeback again with my familly...... thanks novotel for your service

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear wijayatan, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for posting a nice review of your recent stay at Novotel Jakarta Mangga Dua Square on Tripadvisor. We are enchanted to know that we could meet up your expectation during your recent visit to our hotel – especially for the services given by our staff. I also thank you... More 

Singapore, Singapore
Top Contributor
58 reviews 58 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 9, 2015

We were in Jakarta to participate in an exhibition at the JI Expo and stayed here due to it's proximity to the Expo (10 mins by taxi). We booked 2 rooms and stayed for 3 nights inclusive of breakfast. The hotel is right next to a mall where you can find food, Carrefour supermarket, retail shops and massage. At the... More 

Was this review helpful? Yes
NovotelJakartaM2S, Public Relations Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear marietang79, Warmest greetings from Novotel Jakarta Mangga Dua Square Thank you for staying with us and taking the time to put your comment on the TripAdvisor. I am happy to learn that in most aspects you were satisfied with your staying experiences. I truly appreciate your comment about the hotel condition and we take this issue seriously for our... More 

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Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
Reservation Options:
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#18 Family Hotel in Jakarta
#40 Luxury Hotel in Jakarta
#41 Business Hotel in Jakarta

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