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Novotel Jakarta Mangga Dua Square

4.0 of 5 Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
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Novotel Jakarta Mangga Dua Square
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Novotel Jakarta Mangga Dua Square
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756 reviews from our community

Traveler rating
    144
    369
    172
    48
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
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  • All months
    (756)
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    (178)
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    (202)
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    (193)
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    (183)
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1 review
1 of 5 stars Reviewed 2 days ago NEW

First and foremost, the reason why I booked this hotel was because of it's location which is near JIEXPO as I was attending DWP 14. The problem started when the Executive Lounge front desk took my Citibank credit to take a pre-auth of my credit card for the entire stay and incidentals of my stay. My credit card was declined... More 

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Bangkok, Thailand
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel has the potential to be good but fails on some fundamental points. 1. I was upgraded to a bigger room on check in. Great, but the aircon didn't seem to function correctly (high humidity) and what I can only describe as a junior suite was not very well designed. It had a kind of living room area separate... More 

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Singapore
Contributor
11 reviews 11 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice rooms, love the dining options & tempting swimming pool. Great for families with the convenience of shopping and dining areas in this old part of Jakarta. I would recommend this hotel to anyone who wants an affordable yet high quality accommodation and amenities.

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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

I booked this hotel to celebrate fiance's birthday and emailed about a cake but no reply, no follow up., nothing.. Slightly sad about that, but it was ok.. Room was exactly like pictures.. Pool was slightly dirtier but still alright.. Massage area at the hotel was slightly creepy though.

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Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a very nice room at the executive floor. (upgraded).The NOVOTEL Mangga Dua is not far from the airport. approximately 30 minutes. In front of the hotel you can use the DAMRI shuttle bus to and from the airport. NOVOTEL Mangga Dua is located in the electronic shopping area. Pasar Pagi, also a shopping mall, is not far from... More 

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Beijing, China
1 review
3 of 5 stars Reviewed 1 week ago

Nicely located at Mangga Dua this hotel is perfect to do business activity. Room was large and clean. Breakfast was perfect to fill me up. The massage service also good you can do it in room. Overall I had a wonderful stay. Will come back

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Bali, Indonesia
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I don't know where to start. The hotel is run down and tired. The air conditioning throughout the building is inadequate, it's rarely under 27 degrees and hundreds every where. The smell of damp is present in all the corridors. Power went out continuously and it seemed there was no genset or if there was it didn't kick in till... More 

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NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear theirv, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for comments of your recent stay at Novotel Jakarta Mangga Dua Square. Please accept my sincere apology for the inconvenience happened during your stay. I very much appreciate your feedback and I regret that we did not deliver to your expectations. By this chance, I would like to inform... More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is outside the city of Jakarta. Which is well known of the jam. Manga Dua is about 20 mins to half an hour from the airport. Is easy to move about from the hotel. It is conveniently located. About 10mins walk from the hotel is the popular Mangga Dua factory outlet where they sell electronics goods to cothings.... More 

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Penang, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Novotel Mangga Dua Square is conveniently located, near the airport. Next to the Mangga Dua Square where we can easily get stuffs needed. This hotel is old and really need to be upgraded as a lot of the fixtures in the hotel is old and broken. Staffs are friendly and service is good.

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear bernardchou, Greetings from Novotel Jakarta Mangga Dua Square. Thank you for taking your valuable time to write a review concerning your recent stay with us. First of all, I am glad to learn that our location – near to the airport and adjacent to Mangga Dua Square shopping area – is convenient for you. I truly appreciate your comment... More 

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Additional Information about Novotel Jakarta Mangga Dua Square

Address: Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Jakarta Mangga Dua Square 4*
Number of rooms: 363
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Also Known As:
Novotel Jakarta Mangga Dua Square Hotel Jakarta
Novotel Hotel Jakarta
Novotel Hotel Mangga Dua
Novotel Mangga Dua
Jakarta Novotel
Hotel Style:
#16 Family Hotel in Jakarta
#37 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta

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