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Novotel Jakarta Mangga Dua Square

Jalan Gunung Sahari Raya No. 1, Jakarta 14420, Indonesia
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Novotel Jakarta Mangga Dua Square
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Ranked #47 of 357 Hotels in Jakarta
A recent review
4 of 5 stars reviewed 3 days ago
Hussein T
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859 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Thai first
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Level Contributor
6 reviews
4 of 5 stars Reviewed 3 days ago NEW

Situated in Mangga Dua (which means two mangoes) square, a huge shopping location. One can find everything, literally! Also Carrefour is in the same area. We booked a standard room for 4 nights in level 5 in the hotel where the restaurant, gym, spa and pool are located as well. The room was clean with good furniture. Our room was... More 

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I am reguler guest of this hotel. I like to stay because the hospitality from the staff was great especialy Lince and Edelyne, always give the best service for the customer. I also like the atmosphere of premiere lounge on 8th floor. i will recommend this hotel.keep up the good work guys 😊

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NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Edidekorindo, Greetings from Novotel Jakarta Mangga Dua Square We would like to thank you for your time to share your staying experience with us to TripAdvisor readers. It was a great to be your preferred hotel during your time in Jakarta. Thank you for your compliments to our staff Lince and Edelyne and trust positive comments will motivate our... More 

Sydney
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This Novotel is located in an excellent location away from the very busy downtown, situated half way between downtown Jakarta and the airport. As you know where ever you go in Jakarta the traffic is slow, busy and relentless ! However the taxi's are very cheap. The Novotel Hotel is nicely positioned and has a great 50 M pool, very... More 

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NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear GolfNRugby, Thank you for choosing our hotel and share your staying experience on our Tripadvisor We are glad to know that our products and service are meets with your expectation and you have a pleasant stay with us Looking forward to welcoming you back at our hotel With best regards, Fabrice Mini, General Manager More 

Jakarta, Indonesia
1 review
4 of 5 stars Reviewed 1 week ago

Happy to stay in this hotel. I had a nice experience from check-in to check-out. The staff, Ms. Lince is very nice and welcoming us with a big smile :). We've got the room in the Premier Floor, the room was cleaned and tidy. Bed was good. Breakfast has many choices. This hotel is good for business and family holiday.... More 

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NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Megawati M Thank you for staying at our Premier Floor and share your recent experience at our hotel on Tripadvisor. I am happy to know that you had a satisfactory stay with us. I have noted your positive comments about our room cleanliness, breakfast and our friendly staff. Your comments have been shared with Lince and I am sure... More 

Scottsdale, Arizona
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were stranded in Jakarta when the Bali airport was closed. We did a quick google search and found this Novotel in central Jakarta. The photos looked great. About a 1/2 hour from the airport, you would never have guessed from the crowded streets and chaos what was behind the shopping mall facade. A really nice hotel! The lobby made... More 

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear melissamadden227 Thank you very much for choosing our hotel and for writing this wonderful review. It is always a pleasure to read feedback from our Guests and to hear that you enjoy your staying with us. There is no better satisfaction than knowing that we were able to exceed your expectations. It is our mission to make the most... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I stay at Novotel Mangga Dua Square every month for 3 days on working trip and the excellent services and attention provided by the Guest Relationship Officer team has always been fantastic and consistently exceed my expectations especially Lince as well as others. Tan YY

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear BUILD G Thank you for staying at our Premier Floor and share your recent experience at our hotel on Tripadvisor. I am very happy to read that your interaction with the team was personable and service met with your expectations. I will certainly be sharing your comments to Lince, this can certainly only motivate her to continue with her... More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 3 weeks ago

Novotel at Manga Dua is located at a strategic location for many businessmen travelling to Jakarta and the staffs there are friendly as well. Rooms are clean and neat with a very comfortable bed. Wifi signal is good and stable. Excellent place to stay for business trips.

Was this review helpful? Yes
NovotelJakartaM2S, General Manager at Novotel Jakarta Mangga Dua Square, responded to this review

Dear Eric_Goh Thank you very much for such a pleasing feedback and we’re glad to know that you had an overall pleasant and comfortable experience. Your comments have been shared with the teams and I am sure that this will serve as an encouragement as we strive to continuously improve our products and the quality of our services. On behalf... More 

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