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All 309 Jakarta hotels

grandkemang Hotel

4.0 of 5 Hotel   |   Jl Kemang Raya 2H, Jakarta 12730, Indonesia
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65%
Ranked #58 of 309 hotels in Jakarta
A recent review
3 of 5 stars reviewed 1 week ago
Bruce B Scarborough, Australia
  • Reviews (179)
  • Photos (60)
  • Amenities
  • Room tips (26)
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179 people have reviewed this hotel

Traveler rating
    22
    93
    49
    8
    7
See reviews for
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121
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Scarborough, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

The Hotel is a little tired and the halls and stairs could do with a re carpet Rooms are ok but the beds are hard, pillows not very comfortable, towels are well worn,Service is a bit slow for breakfast and takes a few asks to get tea or coffee or clear plates away, maybe need a few more staff but... More

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear Bruce B, Thank you very much for your comments. Although we prefer positive feedback it is only through feedback such as yours that we can improve our services. Thank you for the comments on the facilities of The hotel and we will address this with our engineering and project team in regards to the tired look and the carpets.... More

Jakarta, Indonesia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The most I like from Grand Kemang Hotel is the foods. My office often make an event at Grand Kemang, so we often lunch there. This hotel serve us many more kinds of foods than another hotels in South Jakarta. I think, the overwhelming dessert makes it number 1.

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear Yopex, Thank you for the delightful comments especially since you seem to be a regular guest here for meetings and activities. We are happy you consider us number 1 for food and desserts. We hope to see you back here soon! If you haven't tried our Sunday Brunch yet I would highly recommend it. Thank you! More

Surabaya, Indonesia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for several times. The breakfast buffet menu is very variable and, of course, delicious. The service is excellent. The room's quality is very professionally presented, it's very comfortable. I ever brought my family to stay here, and they were very satisfied with this hotel. One thing we should pay attention is : when you do... More

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear Haryo Wibisono H. Thank you for your kind words on our service and our breakfast. We are delighted to hear that you enjoyed it so much that you even brought your family to join you. Thank you for your feedback on room location and we do understand that some rooms are quieter than others. As our returning guest please... More

Jakarta
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Checked in on a very quiet Sunday. Took staff 10 minutes to find my booking which I had made through their website. Finally checked in and found name spelt wrong. Went to room and was given smoking room - had booked non-smoking (if they did not see that booking why not just ask me my preference). Went downstairs again and... More

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear Petelad, Thank you for your feedback on your stay and we do apologise that your grandkemang did not exceed your expectations. We strive to make every guest have an enjoyable experience and based on your comments you did not have that. Its not very common we receive comments such as yours. Could you send us more detail of your... More

Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
32 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Its an old 4 storey hotel that needs refurbishment. Room carpet has worn out with basic furniture. Breakfast is average local and western foods. However there are many eating places shopping malls nearby.

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Melbourne
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 7, 2014

Just back from a 4 day business trip to Jakarta. My local business associate suggested I stay at the Grandkemang as it was convenient for him to pick me up each morning. I admit to being hesitant due to seeing the booking details where they won't guarantee a non smoking room. My hesitancy was unwarranted as my request was granted... More

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear Pingboy, Thank you for your review and your positive and constructive comments. We are delighted you enjoyed the room and will send someone to check the state of the bathroom. We were most pleased to hear that you enjoyed our service at the restaurant and at the reception as well as our breakfast. The bar "Stanford Arms" at the... More

Canggu, Indonesia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 4, 2014

Nice hotel, modern and good sized rooms. The hotel is in a good location, near to a few good shops in Kemang and nearly opposite the Eastern Promise bar, which serves incredible Balti curries. The hotel has its own large Irish bar but I've never seen more than a handful of people in there so never really tried it.

Was this review helpful? Yes 1
Michele M, General Manager at grandkemang Hotel, responded to this review

Thank you for your kind trip advisor review and we are delighted to hear that you like our location and rooms. We look forward to seeing you again at grandkemang! More

Top Contributor
61 reviews 61 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 28, 2014

I have made a correct decision to stay here! Well positioned in the center of most hyped area in Jakarta, where fancy (and not so fancy) restaurants are abundant, stunning clubs are within walking distance, 24 hr coffee shop/ fast food chain is easily accessible, not to mention the astounding malls. How about the hotel? Well..I have to give 5... More

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Michele M, General Manager at grandkemang Hotel, responded to this review

Dear DodyC, Thank you very much for your kind review and we are delighted that you enjoyed your stay with us and your five star rating on the lobby and food…we will strive to exceed your expectation on the room in the future! We hope to welcome you back soon! More

Jakarta, Indonesia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 25, 2014

We recently had the pleasure of staying at the Grand Kemang in Jakarta for a four-day forum that gave us plenty of time to sample what this well-regarded hotel in one of Jakarta’s trendiest suburbs has to offer. In spirit of full disclosure, I’ll admit that we were lucky enough to benefit from an all-expenses paid visit, which may have... More

Was this review helpful? Yes
Michele M, General Manager at grandkemang Hotel, responded to this review

Dear eatdrinkcookdo Thank you for your amazing comments about our breakfast and our buffet and we really appreciate your post on trip advisor and blog. Your entire post delighted our Chefs team and Restaurant Team as well as we have shared your comments with them. We hope to welcome you back to grandkemang! More

Wellington, New Zealand
Top Contributor
215 reviews 215 reviews
100 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed May 24, 2014

This was my first stay at this hotel and was recommended by friends who lived in the neighbourhood. My first impression was that the lobby was large and impressive. Service and check-in process was efficient and friendly. On arriving at my room, it was very cold so I checked the temperature of the air-conditioning and it was set at 30... More

Was this review helpful? Yes
Michele M, General Manager at grandkemang Hotel, responded to this review

Dear RayC888 Thank you so much for your very honest posting on trip advisor with both positive and constructive feedback. In regards to all of your comments on the room, thank you for giving us your room number as we have asked the teams to check and bring Room 344 back to excellent condition. In regards to the towels and... More

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Additional Information about grandkemang Hotel

Address: Jl Kemang Raya 2H, Jakarta 12730, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta
Price Range (Based on Average Rates): $
Hotel Class:4 star — grandkemang Hotel 4*
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Also Known As:
Grandkemang Hotel Jakarta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#32 Business Hotel in Jakarta #44 Luxury Hotel in Jakarta
Hotel Class
Number of rooms
201

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