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Acacia Hotel

Jl. Kramat Raya No. 81, Jakarta 10450, Indonesia
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Acacia Hotel
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Acacia Hotel
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44 reviews from our community

Traveler rating
    2
    11
    16
    11
    4
See reviews for
6
7
3
25
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 17, 2015

This is a friendly hotel, good value, comfortable with good wifi. I arrived late at night but was dealt with in a friendly and efficient way The restaurant menu a la carte menu was good, The hotel had everything I needed, I will go again.

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Tangerang, Indonesia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 16, 2014

I spent one night at the hotel. It was a good hotel, but not i a good shape. So here are the pros and cons: Pro: 1. Pretty affordable 2. Food was good 3. Spacious room with large window. It's pretty difficult to have this kind of room with such affordable price 4. Hair dryer and coffee/tea set were available... More 

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Saudi Arabia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 6, 2014

I Booked in this hotel for three nights Executive Room The bad experience from the Reception and service and the type of room and viwe and lighting And the Bath Room, smell and safty box does not work, and Wi-Fi is slow they told me that during the booking online Cable Free but does not work. Remained a bad night... More 

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Glasgow
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 21, 2014

Stayed for one night in Acacia Hotel whilst in Jakarta. Check in was good and because our rooms weren't ready they offered us a welcome drink whilst we waited. The room was a good size on the fifth floor and free internet worked well. a/c good and bed comfortable although only two electricity sockets seemed to work which was an... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 4, 2014

I'd visited Acacia hotel Jakarta April 2014. About the building/room,not so elegant,several part looks so "old". The have central panel for room,but not works well,i have to call technician for several times,difficulties in turn the lights on. But several type of room have connecting door,it suits to family gathering. About swimming pool,not so big. About the breakfast,just average taste. But... More 

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Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 2, 2014

Staff were awesome, very friendly and couldn't help you enough… However the rooms were disgusting, dirty sheets and towels, bathroom had never been cleaned and rubbish still left in bins and scattered around the room. Food was good though.

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Jakarta, Indonesia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 23, 2014

Stayed there in the first week of this month for 4 days. Got a room on level 5, but the room is very old. The window curtain is broke,bed linen is torn and the room is dark because not all the lights works. The room has no deposit box. Tell this to the FO, and they gave me another room... More 

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Bogor, Indonesia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed September 14, 2013

When I visited this hotel to attend peer-group meeting, the first impression about it was old-fashioned hotel. Despite of its good cuisine, the worst place in it was the bed room. Broken door, mold on the ceiling, not so cozy king size bed, bad wi-fi, mushed carpet floor and not so good water heater were made me (and my wife... More 

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Hotel Acacia J, General Manager at Acacia Hotel, responded to this review

Dear Pelupessy, Greeting from The Acacia Hotels & Resorts We are sorry to hear your comment about our hotel however we are happy that you like our food. We would like to let you know that we continiously improve our products. Some projects is on going now and we hope that when you come back, you will have more enjoyable... More 

Ostend, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 5, 2013

Hotel is fine: good service, good rooms, a little bit old fashioned ,good pool and fitness room, fantastic breakfast. And it is easy to reach by public Trans Jakarta bus : on Korridor 5 : stop is Kramat Sentiong NU , the second stop south from SENEN. The hotel is in front of you.

Was this review helpful? Yes 2
Hotel Acacia J, General Manager at Acacia Hotel, responded to this review

Dear Ieen C, Great to hear that you like the breakfast and enjoying your stay with us. Its true our hotel has an old fashion design however we are pleased to inform you some projects is on going now including repainting the exterior, renovation on public toilet and partial refurbish of guest room. We look forward to welcome you back... More 

SH
2 reviews
3 of 5 stars Reviewed June 1, 2013

Stayed for 1 night on business trip. Con: 1. The bathroom/ toilet is not very well maintained. Brown, rusty coloured water came out of the shower when first switched on. 2. The master control of the light is located at the bedside table. Having arrived at night, I have to use the mobile phone light to look for it, as... More 

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Hotel Acacia J, General Manager at Acacia Hotel, responded to this review

Dear kgleng, Thank you for your input about our hotel. We do have a plan to change our master control for the guest convinience soon, it was a great system in the past but we do understand nowdays the guest expect simplier and less hassle system. About the power outlet, so far we never have any comment about it before... More 

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