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DoubleTree by Hilton Hotel Jakarta

#16 of 353 Hotels in Jakarta
Certificate of Excellence
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Jl. Pegangsaan Timur no. 17 Cikini, Jakarta 10310, Indonesia
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DoubleTree by Hilton Hotel Jakarta
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249 Reviews from our TripAdvisor Community

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    17
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (74)
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Jakarta, Indonesia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I have tried several menus in Double Tree by Hilton.It was so great for the view and the taste.Especially if you book near poolside area.Must try menus are pizza rendang,laksa,and desserts.Really yummy !!

Was this review helpful? Yes 1
DoubleTree J, Director of Operations at DoubleTree by Hilton Hotel Jakarta, responded to this review

Dear Vanisya M, Its a pleasure to read that you enjoyed our great food and atmosphere, and I have shared them with the Team. This will helps us to always improve on our quality and services. I do hope to welcome you back in our Hotel and enjoy the great variety of food offered. Best Regards, Herman Courbois Director of... More 

Jakarta, Indonesia
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed last week with my friend. This brand new hotel is really spacious and quite a large property in Jakarta. Checked in and they gave me their signature DT Cookies and we really loved it as a complimentary. I was pretty surprised that they didnt offer a free wifi inside the room, you need to pay to get it, they... More 

Was this review helpful? Yes 2
DoubleTree J, Director of Operations at DoubleTree by Hilton Hotel Jakarta, responded to this review

Dear Stallone T, I would like to thank you for your valuable feedback, and comments like yours will help us to improve on our services. I do apologize for the inconvenience you encountered while staying in room 1610, which I have taken up with the respective Teams to look into this. So allow me to share with you, that we... More 

Kuala Lumpur, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is brand new. Near to cikini train station. If you want to go Bandung its about 3 hours on train. We went there to celebrate wedding anniversary and was given pleasant suprise with cakes and warm wishes. The staff was extremely warm and friendly. Restaurant is next to swimming pool. Very relaxing. A good quick get away. Because... More 

Was this review helpful? Yes
DoubleTree J, Director of Operations at DoubleTree by Hilton Hotel Jakarta, responded to this review

Dear Sairah375, Thank you for the great comments about our Services given to you during your recent Wedding Anniversary celebration. I'm delighted to hear, that our Team Members went the extra mile to make your stay a special one. I hope you will return to our property and enjoy the great facilities we have of offer. Best regards, Herman Courbois More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Newly built hotel under Hilton Doubletree brand. Very clean rooms and good internet connection. However, some staff still lack training. Location is bit remote, walking to restaurants and shopping malls can be challenging, need taxi. The hotel does have Blue Bird taxes available at the entrance. Stayed at the executive floor. Lounge was very spaceous and quiet. However selection of... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTree J, Director of Operations at DoubleTree by Hilton Hotel Jakarta, responded to this review

Dear Chun-Jih W, I would like to thank you for your valuable feedback, after your recent stay at the DoubleTree by Hilton Jakarta-Diponegoro, its feedback like yours which help us to improve on our services and offerings provided to our guest. We are looking forward to welcome you back at the DoubleTree by Hilton Jakarta-Diponegoro in the near future. Best... More 

Level Contributor
83 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel had only just opened when I went there and one of the restaurants wasn't yet operating. Service was enthusiastic but clearly inexperienced. Rooms on the executive floor were on the small side but comfortable. The lounge failed to impress. I think this property will improve as things bed in. However, the big drawback is the location - anywhere... More 

Was this review helpful? Yes
DoubleTree J, Director of Operations at DoubleTree by Hilton Hotel Jakarta, responded to this review

Dear Julian L, I appreciate your valuable feedback, and indeed during your travel, the Hotel was just open for 5 months. Overtime, we have made progress with training efforts, and the Team Members are now more experienced. As for our exciting new Restaurant and Bar concept, we are in progress of finishing, and should open by Quarter 4, 2015. I... More 

Jakarta, Indonesia
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent two nights on weekdays for my wife office meeting. The room is spacious and has a very modern design suited for business travel. The bed is comfortable with many soft pillow to choose for. The breakfast has many options from egg, pancake, noodle, sushi and rice station. They also provide fresh juice and freshly brewed coffee and cappuccino.... More 

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2 reviews
4 of 5 stars Reviewed 1 week ago

Location is really good, central. Welcoming was very nice with the warm cookie. Staff is very helpful. Internet access is overcharged, though, my opinions is that is should be included in the room price.

Review collected in partnership with DoubleTree by Hilton

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Arriving late at night we were hoping to find the bar open for a night cap especially during the religious holiday period... Surprisingly we were given superb individual attention by barman 'Bram' who treated as with extra care and enthusiasm!

Was this review helpful? Yes 1
Bioggio, Switzerland
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unexpected overall great experience. From the moment of checking in until the time of checking out everything worked perfectly plus in a very friendly, positive way. The hotel has a modern look with tasteful decorated interior. The rooms are bright with big windows, and everything needed is there. Nice Club Lounge with all day service and light buffet dinner in... More 

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Jakarta, Indonesia
Level Contributor
31 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My office held a business meeting for couple days at this hotel, and I would like to give two thumbs up for this hotel. You wont believe there's a kind of resort in the middle of Jakarta city! Pros: -Strategic location. Sudirman and Thamrin street just few kilometres away. -Comfort and spacious room -Various food. The italian cuisine is the... More 

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