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Pullman Jakarta Indonesia

5.0 of 5 Jalan MH Thamrin 59, Jakarta 10350, Indonesia
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Certificate of Excellence 2014
Pullman Jakarta Indonesia
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Pullman Jakarta Indonesia
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611 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
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    (611)
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There are newer reviews for Pullman Jakarta Indonesia
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Bali, Indonesia
Contributor
16 reviews 16 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 29, 2013

The location of the hotel is very closed to Grand Indonesia and Plaza Indonesia. And also several embassies are very closed to this hotel. The hotel staff is very friendly and helpful. Room's space is not so big but clean, good smelt and furnishings are very modern. Breakfast is also varies from Asian to European.

Was this review helpful? Yes
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear the_percursatiopunta, Thank you very much for taking the time to write a review on our hotel. We are very pleased to read that our location was convenient to you and that you appreciated our rooms, our team’s effort and our breakfast selection. We do have more spacious rooms available such as our Deluxe room (39sqm) or our Grand Deluxe... More

Jakarta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 29, 2013

we stayed at this hotel for 1 night to see 1000 bedug. so we choose the room that have Bundaran HI view.. this hotel near shopping center such as Plaza indonesia, EX and Grand Indonesia. in front of the hotel was bus stop. also near Monas, Istiqlal, Katedral, Gambir train station, and some museums

Was this review helpful? Yes
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear rabobi123, Thank you very much for your review and for choosing Pullman Jakarta Indonesia. We are delighted to read that you were able to enjoy the Idul Adha celebrations from your room and thank you for your tips on the nearby tourist attractions and monuments of Jakarta. Indeed we are only 5 minute walk away from Plaza Indonesia and... More

London
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 28, 2013

very nice clean hotel with very nice swimming pool. reception was very helpful. I stayed 3 nights for leisure and 2 nights for business and when on business I had numerous meetings in the lobby and staff was very helpful. I did enjoyed my stay in this hotel.

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Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear justi p, First of all, thank you for sharing about your experience with us at Pullman Jakarta Indonesia. We are very pleased to read that you had a pleasant and productive stay and that you enjoyed our facilities as well as our team’s welcome. At Pullman, we strive to deliver the perfect balance between business and leisure and to... More

Singapore, Singapore
Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 28, 2013

The hotel is centrally located within walking distance from malls and financial areas. Upon arrival, you will be greeted with friendly staff, welcoming you to the hotel. The hotel is clean and room is spacious. For hosting of guest, the lounge is a great place with some pastries and drinks.

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Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sunnytan30, We are delighted to read your review of Pullman Jakarta Indonesia and thank you for taking the time to write it. Your compliments on our location, our team and our Alun Alun lounge are a real pleasure to read. We would like to share with you that we are opening a new lounge soon called Le Chocolat where... More

Kuala Lumpur
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

I am simply fond of these kinda bathrooms, so I was immensely pleased when I saw that my rooms (I had 2 different bookings) had this! I would have been absolutely happy except for one thing - the hotel was undergoing renovation/refurbishment at that time and my Grand Deluxe room smelled heavily of chemicals/paint. The windows couldn't be opened and... More

Review collected in partnership with Pullmanhotels.com

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Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear elesen123, Thank you very much for sharing on your experience at Pullman Jakarta Indonesia. We are delighted to read that you enjoyed our bathroom’s design and amenities. These rooms were indeed entirely refurbished recently along with a new bar, Kemixtri Gastro Bar and our Grand on Thamrin Ballroom. We are very sorry though to read that you were made... More

Bangkok
Senior Contributor
40 reviews 40 reviews
37 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed October 23, 2013

Hotel located about 5 mins walk to Grand Indonesia Shopping. Nice and big swimming pool, well equipped fitness center. Various choices of breakfast. Room on street side I expected to be very noisy but hotel room equipped with double glass windows.

Was this review helpful? Yes
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear Phanuphong, Thank you for writing a review on Pullman Jakarta Indonesia. We are delighted to read that your stay with us met your expectations and that you had appreciated our swimming pool and our gym. Thamrin Avenue can indeed be quite nosy as it is one of the busiest streets in Jakarta but we are happy to see that... More

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 21, 2013

I recently stayed at Pullman Jakarta for 2 nights to attend a friend's wedding. The hotel is currently under-going renovation at the lobby but that does not really have an impact any travelers staying there. Check-in process was a breeze, I'm all set to proceed to my room in under 10 mins with no hiccups. The room was clean and... More

Was this review helpful? Yes 1
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear Khairman, Thank you very much for such a great review. We are delighted to read that you had a great stay with us and we will share your appreciation to Rahmi who is an outstanding member of our team. To get ones mobile phone back after forgetting it in a taxi in Jakarta is very rare to say the... More

Gloucester, United Kingdom
Top Contributor
56 reviews 56 reviews
56 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed October 18, 2013

Do big hotels have to be impersonal? I know they can be and often tend to be and I can't really put my finger on this one but it did feel a bit strange to me. There are actually 3 hotel blocks here, two of which are directly the Pullman, and the third of which seems to be another brand.... More

Was this review helpful? Yes 2
Bulan B, Quality & Attitude Manager at Pullman Jakarta Indonesia, responded to this review

Dear MNW99, First of all, let us thank you for taking the time to write a review on Pullman Jakarta Indonesia. We are very sorry to read that you felt that our service was impersonal and that there was such confusion as to the location of our restaurants and bars in within the hotel. Allow us to explain further: the... More

Shenzhen, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 17, 2013

let me preface this with the comment that I am a high standing Accor Favorite Guest member..probably with over 100 room nights (me plus my employees) in Accor properties globally this year even was I not...I would have expected. based on below...to have been spontaneously contacted by management before I checked out, but I was not; in brief; I rarely... More

Was this review helpful? Yes 1
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Additional Information about Pullman Jakarta Indonesia

Address: Jalan MH Thamrin 59, Jakarta 10350, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
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