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Pullman Jakarta Indonesia

#20 of 344 Hotels in Jakarta
Certificate of Excellence
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Jl. MH Thamrin 59, Jakarta 10350, Indonesia
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Pullman Jakarta Indonesia
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Pullman Jakarta Indonesia
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748 reviews from our community

Traveler rating
    287
    319
    95
    34
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
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    (221)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (171)
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Hong Kong, China
Top Contributor
234 reviews 234 reviews
79 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Pullman Jakarta is in the centre of Jakarta (if there is a "centre"!) and is a very nicely appointed business class hotel. The rooms are nicely decorated and the bathroom is spacious with a bath and shower over it. The foyer area is large, the gym is large and the pool looks nice though I didn't swim. And the... More 

Was this review helpful? Yes
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Keith R, It is exceptionally rewarding to hear that our guests enjoyed their stay with us. As a team, we try our best to ensure that all of our guests leave our hotel feeling happy. We are glad you did! I believe that you have tried our new PRIME concept of meeting space on the second floor with Ncounter... More 

Hamburg
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at the Pullman on Thamrin on a stopover in Jakarta and was completely satisfied with the stay. The hotel is centrally located, the room was a bit small but ok with the bathroom separated by a glaswall. We had a room to the back so noise was not an issue, but I assume that on the side... More 

Was this review helpful? Yes
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sodasan, It is very satisfying to know that you enjoyed the hotel and the facilities within and around the hotel grounds. Our breakfast buffets is much loved by our guests, and we are glad that you love it to. We try our level best to ensure that our breakfast has a variety of options to suite all our multinational... More 

Reading, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel while on business. The room is tiny and very noisy. Every morning I was waken up by house keeping ringing the bell along the corridor. They were also redecorating the corridor, so at 7am they very scraping down the paint from the walls outside my room. There was a constant smell of paint. I booked... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Peach188, I am extremely sorry to read that you had a tremendously awful experience while staying with us. We are currently undergoing renovations on the second and fifteenth floor to provide our guests with better venues. I have passed on your feedback on the “rendangcurry” to our Executive Chef and he is in the midst of reviewing the recipe.... More 

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked two twin-sharing rooms and one King Deluxe Six of us stayed at the Pullman Jakarta Indonesia from 3rd to 6 April 2015. Check-in was a “breeze and smooth-sailing”. No waiting! Good job! The hotel is spacious, airy, well-decorated and fresh! I loved the simple spray of orchids that was on display everywhere! Since it was Easter, the Hotel was... More 

Was this review helpful? Yes
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear L23867, Thank you for your extensive recommendation of Pullman Jakarta Indonesia! Thank you for rating Pullman Jakarta Indonesia 5 stars. We are very proud when guests recognise the extra level of service demonstrated by all our staff. We believe our guests are all VIP’s and we’re happy you experienced that during your stay. We also appreciate your kind comments... More 

san francisco
Contributor
17 reviews 17 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at the nearby grand hyatt, keraton luxury collection (starwood), and the pullman is by far the best value. To be clear, i booked a grand deluxe room in the new tower so i cannot speak for the older rooms. My room was very modern, clean and comfortable. The bathroom was excellent with a huge tub and shower. In... More 

Was this review helpful? Yes 1
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Jef94103, We very much appreciate your 5 stars review rating the Pullman Jakarta Indonesia as ‘Great’. Our team constantly strive to offer guests the best hotel experience in Jakarta and we are so pleased we achieved this during your stay. Best regards, Philippe Le Bourhis General Manager More 

philippines
Contributor
13 reviews 13 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic hotel!! My family and I stayed here for the 2nd time around.. The staff can speak and comprehend english language. The hotel room was clean and very comfortable. They have a wide variety of breakfast buffet and it is strategically located at the heart and center of jakarta! All the staff were friendly and helpful too! Room service was... More 

Was this review helpful? Yes 1
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear laceyPhilippines, We very much appreciate your 5 stars review rating the Pullman Jakarta Indonesia as ‘Great’. Our team constantly strive to offer guests the best hotel experience in Jakarta and we are so pleased we achieved this during your stay. Best Wishes Philippe Le Bourhis. General Manager More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Shoud be a nice place to stay with fully superb accomodation given. The fitness centre was great. Im truly impress with the equipment so far. All staff were too friendly and i could imagine that i was stayed in my own house. Thanks a lot to Shelby, pullman staff for her help on helping me introduce some of interest place... More 

Was this review helpful? Yes 1
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mohamad K, Thank you for your recommendation of Pullman Jakarta Indonesia! Thank you for rating Pullman Jakarta Indonesia 5 stars. We are very proud when guests recognize the extra level of service demonstrated by all our staff. We believe our guests are all VIP’s and we’re happy you experienced that during your stay. We also appreciate your kind comments... More 

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