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Pullman Jakarta Indonesia

5.0 of 5 Jalan MH Thamrin 59, Jakarta 10350, Indonesia
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Certificate of Excellence 2014
Pullman Jakarta Indonesia
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Pullman Jakarta Indonesia
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636 reviews from our community

Traveler rating
    235
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    91
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103
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (636)
  • Mar-May only
    (174)
  • Jun-Aug only
    (155)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (136)
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Jakarta, Indonesia
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Pullman, Jakarta. This was my first stay in this hotel and the experience was excellent. The staffs were exceptional and were only too happy to help when requested. Furthermore the breakfast buffet was very good and the restaurant opened at 05:30am which is great when you have to go to meetings at 06:30am. I will ceratinly... More 

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Hong Kong, China
Top Contributor
156 reviews 156 reviews
72 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay in the Pullman regularly, and will continue to do so. It has an excellent location between the old city and the business districts to the south. The hotel's renovation a couple of years ago left it with modern rooms and good facilities (but the corridor smelled a tad musty and clearly the humid climate is doing damage.) The... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear HK_Observer, Welcome back to Pullman Jakarta Indonesia! Thank you for taking the time to write your feedback in TripAdvisor about your recent stay at Pullman Jakarta Indonesia. I am happy to learn that you enjoyed your stay with us. Your valued comments and suggestions are important for us to monitor and improve our performance. Kindly be assured that we... More 

Senior Contributor
31 reviews 31 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

As a frequent traveller the Pullman Jakarta had the best facilities and service I have seen in a long time. The location is central with an easy walk over the footbridge to the shopping mall. As a single female traveller I felt safe and secure at the Pullman and would recommend to other solo travellers. It was easy to get... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear FreoKys, Greetings from Pullman Jakarta Indonesia! Thank you for sharing your valuable review on our Tripadvisor. I am pleased to note that you have enjoyed your stay with us. We are pleased to know that our team was always ready to help you whenever you required help. As you have mentioned earlier, our hotel is located at the heart... More 

Jakarta, Indonesia
Top Contributor
50 reviews 50 reviews
6 hotel reviews
312 helpful votes 312 helpful votes
4 of 5 stars Reviewed 1 week ago

I haven't stayed at this hotel but wanted to comment on the lunch buffet which is outstanding. I believe it won the award for the best lunch in Jakarta 2014 and it really is worth a visit. A fantastic range of Indonesian, Japanese, Chinese, and western food in different stations, all excellent.

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Sim0nMcC, Thank you so much for such an excellent review of your recent dining experience at Sana Sini restaurant. Earlier this year, Sana Sini won the Now Jakarta award of the best buffet variety in Jakarta. Thanks to your comment, it is particularly gratifying to know that our team’s effort is well accepted and acknowledged not only by the... More 

Klang, Malaysia
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at Pullman Jakarta for a number of times ever since it was under the old management. Its location is just next to our Main Jakarta Office, but that was not the main reason for me to choose Pullman. I choose Pullman Jakarta as it offers me best experience, quality time and services. The room is nicely decorated, modern... More 

Was this review helpful? Yes 1
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Faisal_Yunus It is a true pleasure to read your review of our hotel. Your detailed explanations of your experience will surely be of great use to other readers. We are very appreciative of your feedback on our newly renovated rooms, as well as our breakfast selections. We’ll surely inform the chefs that you enjoyed their Japanese dishes and dim... More 

Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at Pullman Hotel again for 2 nights (29 Nov - 1 Dec'14) since our last visit to Jakarta. We're in Jakarta for my friend's wedding which was held at Grand Hyatt (across Pullman Hotel). Because of my previous great & memorable experience staying at Pullman Hotel, I still chose Pullman over Grand Hyatt (although my... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Henry C, Thank you for choosing and trusting Pullman Jakarta Indonesia for your second stay, and taking the time out to share your experience with us. It is tremendously satisfying to read that you enjoyed your stay and left with happy memories. Your feedback about Sana Sini restaurant is highly appreciated and we hope that you will have the... More 

Jakarta, Indonesia
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We came to Jakarta for visit our friends. Rooms are perfect. Not too large and not too small. I love the design interiors. Modern and also still put Indonesian things like wayang decoration in the wall. Breakfast was good, they has different food from different area. Indonesia food, Japanese, Chinese's, westrn. U also can order the food, choose what u... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear yanzsofyan, We truly appreciate your positive comments. Furthermore, we are delighted that you liked the room design and our buffet selection at Sana Sini restaurant. Your recognition of our restaurant will surely motivate us to continue to do excellent service and to keep up the food quality. Breakfast quality is very important to us as it distinguishes us from... More 

Singapore, Singapore
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel's been re-branded, renovated not too long ago and hence it looks great the moment you step into the lobby. Service Staff were ALWAYS on hand(at the front of the hotel, in cafes and room service etc) and we dined various meals at the cafe and lounge - seriously great quality & a massive variety to choose from. The... More 

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Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear AshishMurjani Thank you for this great review of Pullman Jakarta Indonesia, and we are pleased to know that our hotel renovations are making an impact on our guests. As you noticed, the renovated hotel has given Pullman a fresh look. Thank you for your positive feedback for our F&B manager, Jaya — this shows our dedication in making our... More 

Al Muharraq, Bahrain
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Actually it's my second visit to Jakarta but it's my first time to stay in Pullman thamrin, it's an excellent hotel that would suite my expectations or any one else, the hotel location is excellent as it's in the heart of Jakarta , the hotel management has already started putting of Christmas tree in the middle of the lobby that... More 

Was this review helpful? Yes
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Mohamed F, Thank you very much for such a positive review of Pullman Jakarta Indonesia! We are very pleased to read that your stay with us met your expectations and you were impressed with our Christmas tree. We are also delighted to know that you enjoyed our breakfast selection. Thank you for your compliments on our team work, especially... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

In this class of hotel, to be honest I expected something better in term of the service. I didn't know how the system here, but the other hotels in the same class I got more benefit. I stayed with my friend here and the breakfast was not automatically given for two persons each room as I knew the other hotels... More 

Was this review helpful? Yes
Philippe L, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Olga A, Thank you for taking the time to share on your experience with us. We are delighted to note that you enjoyed our location as well as our wellness and spa. Your appreciation to the friendliness of our team is also noted and your kind words will be passed on to them I am quite concerned to read... More 

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Additional Information about Pullman Jakarta Indonesia

Address: Jalan MH Thamrin 59, Jakarta 10350, Indonesia
Phone Number:
Location: Indonesia > Java > Jakarta > Menteng
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Jakarta Indonesia 5*
Number of rooms: 427
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Hotel Style:
#7 Family Hotel in Jakarta
#13 Romantic Hotel in Jakarta
#14 Spa Hotel in Jakarta
#15 Business Hotel in Jakarta
#19 Luxury Hotel in Jakarta

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