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Pullman Jakarta Indonesia

#20 of 357 Hotels in Jakarta
Certificate of Excellence
Jl. MH Thamrin 59, Jakarta 10350, Indonesia
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Pullman Jakarta Indonesia
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845 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (845)
  • Mar-May only
    (256)
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jakarta
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed today NEW

Good location,good breakfast and the service was very good,a room are clean,staff are nice and smiling...definitely we will stay in this hotel again when we go to Jakarta...we suggest for traveler to stay in Pullman jakarta Indonesia is the best hotel in Jakarta

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Switzerland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The hotel is good placed in downtown. around the hotel you can find shopping center and restaurants. the rooms are big and clear. if you need to have your peace for a good sleep, you should try to get a room not facing the many road, otherwise you will hear the traffic all night long. otherwise the hotel is perfect... More 

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Chennai (Madras), India
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Well kept rooms, Quite rooms, Good Food and right next to a large mall - made me not miss a thing during my visit. I really liked the food in the bar cum restaurant and the live music was lively. Breakfast was included in my booking but found out that it is an expensive option and the cafe in the... More 

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Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear RobinWK, Thank you very much for your positive review. We are pleased to learn that you had a pleasant albeit brief stay with us. We highly appreciate your ongoing support and shall look forward to your next visit soon. Best regards, Alexander POINDL General Manager More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great location , and price is reasonable compared the other 5 star hotels around the same location. Security check was good too .. I feel the safeness during my stayed & staff was friendly . The only setback was the spa , I took an hour massage with body scrub , shouldn't we have either the scrub first or massage... More 

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Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear looic6971, Thank you for choosing Pullman Jakarta Indonesia as your hotel of choice. We appreciate your time in reviewing and rating our hotel as well as giving the service 5/5 score. We apologize for the inconvenience you had with our spa services, in which did not met your expectations. However, rest assured, we will look into this matter to... More 

Malaysia
5 of 5 stars Reviewed 6 days ago NEW

Great hotel and good value for money , friendly staff , high speed of wifi , comfortable room , super clean room, satisfied but superior room is very small but is okay if it's for couple(2people) , near mall , everything is good ! Great experience!

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Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear CarolinaPanjaitan, Greetings from PULLMAN Jakarta Indonesia! Thank you very much for your wonderful review. We are very thrilled to note that you had PULLMAN's pleasant stay experience with us. Your gracious review will definitely be shared with our team and we look forward to the pleasure of welcoming you back again for many more PULLMAN's memorable experience. See you... More 

Bangkok
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a chance to return to Pullman Jakarta on Thamrin in the middle of Jakarta right after Idul Fritr holidays. The place is quite busy yet remain calm and nice. The location is undeniably advantageous in the heart of Jakarta across two major shopping plazasm and for business. Besides the location, the hotel is well managed and breakfast stays attractive.... More 

Was this review helpful? Yes
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Doc R, Thank you for choosing to stay with us again as well as for posting such a positive review for us. We are delighted to learn that you have enjoyed your repeat stay with us and that you were satisfied with our service again. We are especially glad that you enjoyed our breakfast buffet spread, which most of... More 

Hanoi
Level Contributor
110 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

Well located, around shopping centers and lots of restaurants. Hotel hall is fabulous, lots of space, well decorated. Welcoming staff and fast check in / check out. Breakfast is one of the best I ever had, lots of choice and all well presented. Nice pool and spa. Drawback: size of the room, which is really small and is ok for... More 

Was this review helpful? Yes
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear Tree69, Thank you for taking your time to share you feedback via TripAdvisor. I am truly happy to hear that you have enjoyed your PULLMAN’s experience. Please be assured that your compliment to our team members will be shared with them I am sorry to read that your expectations were not met during your recent stay with us. Please... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A very smart hotel but very friendly also. Very convenient for business but also a lovely pool to relax in. Lots of variety in the hotel restaurant. A good location for travelling to other parts of Indonesia. Breakfast has lots of variety too.

Was this review helpful? Yes
Alexander_Poindl, General Manager at Pullman Jakarta Indonesia, responded to this review

Dear martinsarahhh, Thank you for the recommendation via TripAdvisor. We are truly happy to learn that you have enjoyed your PULLMAN’S experience. On your upcoming visit please try our Spa treatment and our Sunday Brunch that available on every Sunday starting from 12h00 until 15h00 with lots of spread of choices and also the spread of seafood selections. We look... More 

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