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Citadines Rasuna Jakarta

Jalan HR Rasuna Said Kav.20 | The H-Tower, Kuningan, Jakarta 12940, Indonesia
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Citadines Rasuna Jakarta
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Citadines Rasuna Jakarta
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46 reviews from our community

Traveler rating
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    18
    15
    2
    0
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26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bugis, Singapore
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was our 2nd time at Citadines Rasuna. They hv never failed us in fact they've made us love them more! My husband did the reservation and informed them that it was a suprise wedding anniversary trip. And so...they arranged a beautiful bouquet of flowers, an adorable Citadine's plush bear together with a nice anniversary greeting card! How sweet was... More 

Was this review helpful? Yes
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Madam, We thank your very much for your lovely and thoughtful feedbacks about our staff based on your recent stay with us. We feel glad that we have made a memorable arrival and stay for you and your husband and we do hope that we could welcome you back again in the near future and deliver best stay experience... More 

Sydney, Australia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed April 2, 2015

Stayed here for 4 nights in February. Clean and comfortable serviced apartment in a pretty good location. Staff and security were all friendly. Close proximity to medical centre and several malls. Mini mart is also located at the entrance to the hotel. Wifi worked well. Really enjoyed the pool with good views extending over jakarta. Breakfast was limited but still... More 

Was this review helpful? Yes
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Sir, We thank you very much for taking your valuable time to write about your recent stay with us. We are glad to hear that generally you were happy with your stay with us and we will look into areas for improvement and at the same time maintaining good level of services and products that we can offer to... More 

Manila, Philippines
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 22, 2015

this amazing facility is in the center of kuningan area. I was there for a three days business trip so I used it as a hotel. the condo was huge and modern. very clean and full furnished. I believe it would be good also for ppl that have to stay there longer. there is a full furnished kitchen and a... More 

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Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Mr. Marcello, Thank you very much for taking your time to write about us from your recent stay experience. We are glad to hear that you were happy with your stay and we look forward to welcome you back again when you are in town. We will put our best efforts to maintain and keep making improvements for both... More 

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 13, 2015

Great location, it's in the city. For the food you can choose many restaurant in Pasar Festival that located right on the next to hotel just walk 2= 3 minutes, also it can walk 15 minutes to epicentrum mall . Its the same building to the Metropolitan Medical Center (MMC). Would like to stay again in the future.

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Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Mr. Ricko Bakri, We thank you very much for your positive comments about our property. We wish to welcome you back again in the near future and provide you a better and wonderful stay experience with us. In the meantime, please do not hesitate to contact us for any further assistance. Yours sincerely, Budhi S. Djunaid More 

Bandung, Indonesia
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 28, 2014

Dear Citadines.. Several times i visited here, i never feel bored with the service of this apart'hotel. Because the rooms are very spacious and minimalist, making me comfortable stay here, supported by excellent facilities such as fast internet wifi access, friendly room & kitchen, and the bathroom were clean. Swimming pool and Health Centre on 21st floor, its very nice... More 

Was this review helpful? Yes 1
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Sir, We thank you very much for your positive review for Citadines Rasuna Jakarta. We will put our best efforts to maintain these and keep making improvements in order to deliver best services to all of our guests. We look forward to welcome you again in the near future. Yours sincerely, Budhi Djunaid More 

Milano
Top Contributor
72 reviews 72 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 16, 2014 via mobile

I have been here during a recent 5 days business trip. The room was spectacular (free upgrade to superior room), modern, extra clean, strong wi-fi signal (free of course), breathtaking view, kitchnette and separate wardrobe. Location is just perfect, walking distance from some of the best malls in town. Front desk nice and helpfull. Will definitely stay here again. But...... More 

Was this review helpful? Yes 1
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Sir, We thank you very much for taking your time to write to us about your experience when staying with us. We appreciate your positive comments and recommendations about our property and at the same time, we take note of your feedback about Ratatouille and will pass this feedback to them so they can make improvements. We look forward... More 

Bangkok, Thailand
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 14, 2014

I have been staying here almost 6 months, and will continue to stay for at least another 6 months. -I choose this serviced apartment because my office is just opposite of this building, and it is also near a hospital, restaurants, super markets, etc. It is very convenient, in terms of the location. -The rooms are quite spacious, and there... More 

Was this review helpful? Yes 1
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Mr. Kasama, We thank you very much for writing about us through TripAdvisor. Your feedbacks are very valuable to us and we will look into areas for improvements and find ways to rectify those issues. In the meantime, do let us know if you have required assistance and we will be happy to assist you. Yours sincerely, More 

Jakarta, Indonesia
Top Contributor
293 reviews 293 reviews
66 hotel reviews
521 helpful votes 521 helpful votes
5 of 5 stars Reviewed October 3, 2014

Simply perfect, I love the spacious room with pantry - full wall window to the city. Big bed, good water pressure at the right temperature - bath were perfect - the wall are thick. The services was superb. Location wise is very fine in Kuningan Area next door to a hospital - nearby there is Pasar Festival , small shopping... More 

Was this review helpful? Yes 2
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Ms. Ayu, We thank you very much for taking your time to write about us at TripAdvisor. We are glad to hear that you had a great stay experience with us and we do hope that we could welcome you back again in the near future. In the meantime, do let us know if we can assist you further.... More 

Indonesia
Top Contributor
237 reviews 237 reviews
50 hotel reviews
232 helpful votes 232 helpful votes
4 of 5 stars Reviewed August 24, 2014

The hotel is located very strategically. It is very close to several new and very nice malls (Epicentrum, Kuningan City, Kota Casablanca, Lotte World, etc.), all different kinds of restaurants, cinema, foreign embassies and hospital (right next to it). The rooms are huge. This is our second stay at this hotel and both times we had very nice, large rooms.... More 

Was this review helpful? Yes
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Sir, We thank you very much for taking your time to write about us through Trip Advisor of your recent stay experience with us. Thank you for the positive feedbacks and hopefully we can be your next destination again in the next visit to town. We will discuss your feedbacks about breakfast and restaurant to Ratatouille for improvements. Yours... More 

Brecon Beacons National Park, United Kingdom
Top Contributor
89 reviews 89 reviews
26 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed August 17, 2014

This is my third stay here this year and having stayed in various hotels here in Jakarta I pefer the freedom of a self-catering apartment which is a safe area of Jakarta in the embassy district of Kuningan. Points against staying here might be the basic supplied equipment in the kitchen, there is no cafetiere for example and only 2... More 

Was this review helpful? Yes
Budhi D, Manager at Citadines Rasuna Jakarta, responded to this review

Dear Mr. Ward, We thank you very much for continous support to us. As much as we can, we always try to be flexible with our services. In the future, do let us know if you have some preference or requests and we will put our best efforts to accommodate the requests. Look forward to welcome you back again at... More 

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